英语学习酒店英语口语很全很全必备Word文件下载.docx
《英语学习酒店英语口语很全很全必备Word文件下载.docx》由会员分享，可在线阅读，更多相关《英语学习酒店英语口语很全很全必备Word文件下载.docx（16页珍藏版）》请在冰豆网上搜索。
Cup瓷茶杯
TelephoneBook电话本
HairDrier电热吹风机
Washed水洗
Damage毁坏，损坏
Compensate赔偿，补偿
DryCleaned干洗
Pressed/Iron熨烫
Slipper拖鞋
Soap香皂
Newspaper报纸
ToiletPaper卫生纸
Towel毛巾
BathTowel浴巾
FloorTowel地巾
SmallTowel方巾
Tea茶叶
Beverage饮料
Telephone电话
TVcontroller遥控器
ID=Identification身份证
Bothroom卫生间
Shower沐浴
Coffce咖啡
Phrase
Goodmorning/afternoon/evening
早上好/下午/晚上
Haveaniceday.（timetrip）
祝您过得愉快
I'
msorry.很抱歉
Excuseme对不起
That'
sallright没关系
Pleasefollowme请跟我来
Thankyou谢谢
Justamoment请稍等
Rightaway马上
Turn-downservice夜床服务
Drytowel干毛巾
Makebed整理床铺
Roomnumber房号
Quickservice特快洗衣
mnotreallysure.我不能肯定
msorrytotroubleyou.对不起，麻烦您了
UsefulExpressions
1.Housekeeping,MayIcomein?
客房服务员，可以进来吗？
2.Doyouneedbellman?
您需要行李员吗？
3.MayIcleantheroomnow?
现在我可以打扫房间吗？
4.What'
syourroomnumber,please?
请问您的房号？
5.Couldyoubringmesomemoretowels,plesae?
你能不能再给我拿几条毛巾来吗？
6.Theairconditionerdoesn'
twork.
空调机坏了。
7.Wouldyoupleasegivemesomeenvelopseandwritingpaper?
请给我一些信纸信封，好吗？
8.I'
llbringthemtoyourroomatonce.
我马上给您送来。
9.Internetaccesspress8and163.
上网号码先拨8，再加163。
10.There'
ssomethingwrongwiththetoilet.
抽水马桶出毛病了。
11.Haveyoucheckedyourroom?
您检查过您的房间吗？
12.I'
llshowyouthewaymyself.
我亲自带您去。
13.Haveyougotanylaundry?
您需要洗衣服务吗？
总台收银的：
UsefulExpressions
1、Wouldyouliketocheckout?
2、Sorrytohavekeptyouwaiting,Thisisyourbillplease.
3、CanIhaveyournameandroomnumberplease?
4、Whatkindofcreditcardshaveyougod?
5、Asahotelpolicy,Weacceptthefollowingcriedcards.
6、Doyouneedreceiptorbill?
7、Justamomentplease.I’llwriteoutreceiptforyou.
8、I’llsendabellmenuptogetyourluggage.
9、Howwouldyouliketopayincashorbycreditcard?
10、Thisisyourbill,pleasecheckitandsignhere.
11、Hereisyourchangeandreceipt.
12、MayIhaveaprintofyourcard,please?
13、Didyoutakeanythingfromthemini-barthismorning?
14、Haveyouusedanyhotelservicessincebreakfast?
15、Today’sexchangerateis8.19yuanRMBforoneusdoller.
16、Whatkindofcurrencydoyouwanttochange.
17、Howmuchwouldyouliketochange.
18、Theratesofexchangeareontheboardthere.
19、Therateofyourroom,willbepaidbyyourhost.
20、Verysorry,Ashotelpolicy,Ifyouwanttoextendyourstayinourhotel,you’llhavepayhalfoftheratemoreifyoucheckoutafter12:
00,Andifyouleaveafter6:
00pm,you’llhavetopaythefulldayrate.
Conversation
A
Cashier:
Goodmorning.sir.MayIhelpyou?
Guest:
MynameisMrBellandIwasinroom1111.I’dliketocheckout.CanIhavemybillnow?
C:
Certainly.MrBell,pleasewaitamoment……Thankyou.Didyouhavebreakfastthismorningatthehotelorhaveyouusedanyhotelservicessincebreakfast?
G:
Yes,butIpaidcashforisalsoIhaven’tusedanyservices.
Fine.Thetotalincludingsevicechargefortwodaysis844yuan.Pleasecheckit.
OK.
Thankyou,sir.Wouldyouliketopayincashorbycreditcard?
Creditcard.Hereyouare!
Thankyou.Couldyousignhere,please?
Fine.
Thankyouforyourcoming.Pleasedropinagain.Good-bye.
B
Goodmorning.MayIhelpyou?
I’mMrpetersinroom806.I’mcheckingouttoday.Butmyflightdoesn’tleaveatuntil4:
30p.mandIdon’twanttowaitaroundattheairportallday.CouldIkeeptheroomthisafternoon?
Certainly,butasthehotelpolicy.Thecheckouttimeis12:
00atnoon.You’llhavetopayhalfoftheratemore.Ifyouleaveafter12:
00.
Nevermind,then.CanIjustleavemyluggagesomewhereuntil4:
00p.m?
Certainly,sir.Ifyouspeaktothebellman,he’lltakecareofit.
Thankyou.
It’smypleasure.
行李员岗位英语口语
1、Excuseme.Whichoneisyourbag?
2、Isthisbagyours?
3、I’vecomeforyourluggage.
4、Ihopeyouwilldropinagain!
5、Thisisyourclaimtag.
6、MayIhelpyouwithyourluggage?
7、WhatelsecanIdoforyou?
8、Gouldyousighhere?
9、Breakfastisonthefirstfloor,from7:
00amto9:
00am.
10、Isyourluggagewillbehereshortly?
11、Howlongwillyouleavetheluggagehere?
12、Letmetakeitplease!
13、MayIhaveyourtag,please?
14、What’syourroomnumber?
15、Toiletisturnleft.
16、Howmanypieces（oflugga
升级会员 