Human resource management第46 章节.docx

Human resource management第46 章节.docx

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Humanresourcemanagement第46章节

第四课

Jobanalysis

Jobanalysis:

thesystematicprocesstocollectdataofeachjob/position.

Puttherightmantotherightjob.

Jobanalysis

Howjobanalysiscreatecompetitiveadvantage.

Announcejobopening

Jobdescription

Differentiation

Creativity

Employeesatisfaction

Jobsatisfaction

Selectperfectemployee

Potentialapplicanttoapply

Anotherroleofjobanalysisistosetthestandardforemployeeperformance.

INF.Thatwillbecollectedinjobanalysisprocess

1.Jobcontent:

Theactualactivityperformedbytheposition.

Jobanalysisseekstodeterminewhattheworkerdoes.Thepurposeoftheactionandthetoolsneededtouseintheprocess.

2.Jobcontext:

Theconditionunderwhichaperson’jobisperformedandthedemandsuchjobimposeontheindividual.

3.Workerqualification:

Thequalificationaworkerneedstoperformaparticularjobsuccessfully.

第五周

INF.Tocollectforanalyzingthejob3types

1.Jobcontent

2.Jobcontext

3.Worker----qualification/requirement

MajorINF:

Thatthecompanyneed

Applicant:

Personswhoapplyforaposition

Howtocollect3typesofINF:

1Interview:

thepersonwhoperformtheposition

1.1Advantage:

Getalldetails

1.2Disadvantage:

Thepersonwhoperformsthepositionwhichistheintervieweemaybeexaggeratingtheimportantoftheposition.

2Observation:

Checkingbylooking,avoidthebias.

2.1Disadvantage:

Somepositionyoucan’tobserve

3Questionnaire:

Questionthatanswerbychecking.Notallowtoomuchexplanation.

◆Jobdescription工作说明：

Thedocumentthatcollectalldetailofeachposition.It’stheguidelineforapplicationtolearneasilywhatthecompanyexpectthemtoperformandwhattheauthoritytheyhavetoachievetheirresponsibility.

Thereare2majorpartsofjobdescription:

1.jobdescription:

Jobcontent工作范围,jobcontext工作环境.背景

2.jobspecification工作规范；工作要求；职务规格：

Workerrequirement.

2.1）knowledgeofapplicantsorexperiences.

2.2）Skillneeded

2.3）ability

2.4）specialcondition

:

Whatexactlythispositionperform

--Relationship

--Authority

--Responsibility

1.

Jobdescription

Jobcontent

2.Jobcontext

3.

Jobspecification

Workerrequirement----

例如：

学历，会使用电脑…

Recruitment:

定义

Processofattractingpotentialemployeetoapplyfortheopeningposition.（老师的解释：

processtofindthepersonwhoqualifiedforopeningposition）

Effectiverecruitmentwillresultthatallapplicantswhoapplyforopeningpositionareallqualified.

Linkingrecruitment定义：

Theinformationaboutopeningpositionisclearenoughforpotentialapplicationssothatonlyqualifiedapplicantapplyfortheposition.

Findthebestemployee-----fitinwithcompany’spolicy/culture-----highGPA-----employeesatisfaction-----creativity----differentiation

Pitfallofrecruitment:

overselltheposition

Oversell:

导致jobsatisfaction下降

导致turnoverrate升高（costleadership增加，recruitment增加）

导致no.ofexperience（loyalemployee）下降

导致creativity下降

导致differentiation不能实现

Stepsofrecruitmentplanning

Step1.Identifyjobopening-----Thepositionneedstobefulfillinacompany.

Step3.Identifytargetpopulation

Step4.Notifytargetpopulation:

Choosetheappropriatemethod

---employeereferrals=refer

---help—wanted,advertisement

---campusrecruiting

---on-linerecruiting

Step5.Meetwithapplicants

第六课

大纲：

1.definition

2.linkingselectiontocompetitiveadvantage

3.Guidelineofpossiblequalitiesneededfromapplicants.

4.Selectionmethods

--application

--backgroundinvestigation

--biosdatedinventors’

--referencecheck

--employmentinterview

Knowledge

--employmenttest

Puttherightmantotherightjob.

Skill

--Qualifiedtechnicalqualification

Ability

--Qualifiednon-technicalqualification

---communication

---interpersonal=abilitytounderstandcomplicatedissueandbeabletoseparatepersonalfeelingfromtruth.

---abilitytohandlestress:

stressincludestimelimit,co-ordination,andconflictofinterest.

---assertiveness:

consistencymaintainsabilitytokeepgoing.

---otherqualification:

Workhabits.

---conscientiousness:

Enjoyandlovework.

---motivation:

Bemotivatedbysomething.

---organizationalcitizenships:

Participative,working,loyalty.

1--Initiative:

Creativity,abilitytoacceptchange.

--self-discipline:

Rulesandregulation.

2—absenceofdysfunctionalbehavior

--abusivebehavior

--theft

--violent

3—Job-personfit

--applicationshouldknowandacceptcompany’sculturebythemselves

Selection:

AnHRpracticeinwhichcompanyassessandchoosefromamongjobcandidates.

:

Processtofindtherightman.

Linkingselection---completiveadvantage.

Selectingtherightperson—turnoverrate降低

--------recruitmentandselectioncost----导致costleadership减少

导致trainingcost减少导致costleadership减少导致experiencedemployee升高导致creativity升高

Selectionmethods:

1.Application:

Thedocumentfromdesignedtocollectneedinformation.Andalsohelpprimaryscreeningprocessfororganization.

Companyapplicationsserve3primarypurposes.

1Todeterminewhethercandidatemeettheminimumqualification.

2Applicationshelpemployeejudgethepresenceorabsenceofcertainjob-relatedattributes.

3Applicationcanusedtogive“redflag”anypotentialproblem.

Thequestionthatshouldavoidinapplication.

1Questionthatallowemployeetoidentifyanapplicant’sprotectedgroupmembership:

exdateofbirth

2Notrelatedtojob:

heightandweight

3Traditionallyhasbeenusedtoscreenoutapplicants:

maritalstatusnumberofchildren.

2.Biodatainventories:

Aresimilartoapplicationblankinthattheyaskapplicantstoprovidebackgroundinformationaboutthemselves.Theanswerwouldbescoredandeffecttheselection.

3.Backgroundinvestigation:

Anin-depthprobeofanapplicant’sbackgroundusuallyconductedbyaninvestigativeagency:

Mostforecoposition

4.Referencecheck:

collectinginformationfromanapplicant’spreviousemployer.

5.Employmentinterview:

Theinformationcollectedfrominterview.

1Technicalknowledge

2Self-evaluativeinformation:

questionaboutlikesanddislikestrengthandweakness.

3Situationalinformation:

questionthatexaminehowapplicantwouldincertainjob-relatedsituation.

6.Employmenttest:

1Methodabilitytest:

testdesignedtomeasureandapplicantaptitude

2Personalitytest:

designtoassessavarietyofpersonalitychar.

TheFivepersonalitycharacteristicsmostoftenmeasureare:

⑴extroversion:

Checkingtheoutgoing.Assertivenessandsociable.

⑵emotionalstability:

Checkingthecalmness,self-confidence

⑶agreeableness:

Checkingthecooperative,warmandfriendly

⑷conscientiousness:

Checkingthehard-workingorganizeddependable.

⑸opennesstoexperience:

Checkingcreativitycuriosityandculture.