供应商外包商质量系统评鉴问卷.docx

供应商外包商质量系统评鉴问卷.docx

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供应商外包商质量系统评鉴问卷

PartI:

BasicInformation:

1.CompanyName

2.CompanyAddress

3.Internetaddress

http//www.

4.CapitalinUSDollar

5.CompanyHistory/Milestone:

6.CompanyOrganization

（Pleaseattachanhierarchychartwithpercentageandnumberofemployeesofeachdepartmenttoshowyourcompanyorganization.）

7.MajorProductsandMarketShare

8.QualityManagementRepresentative:

Name

Position

Phone

Fax

e-mail

9.PlantAddressandProductLines

PlantName

PlantAddress:

（Pleaseattachamaptoindicateyourplantlocationandgiveherethedirectionsabouthowwecangettoyourplant.）

Plantsizeinm2

ProductLinesandCapacity

10.QualityAwards

（AwardsandQualificationsReceivedfromGovernment,IndustryOrganizationsorOtherCompanies）

11.QualityManual

（PleaseprovideacopyofQualityManualorequivalentdocumentswhichstatesqualitypolicies,qualitysystemelementsandtotalcommitmentstoqualityofyourcompany.）

12.ProcessQCflow

PleaseprovideacopyofprocessflowfromIQC（incomingqualitycontrol）toOQC（outgoingqualitycontrol）

PartII:

QualitySystemMaturitySelf-Assessment:

Issuedby

Name

Position

Date

1.Ratingscoredefinition

Level

Score

Description

Poor

0

Nothinginplace.Thereisnoanyrecordinthesystem.

Weak

2

Fewfactorsareinplacewithfragmentresults.

Fair

4

Problem-orcorrective-basedsystematicapproach;minimumdataonimprovementresultsavailable.

Margin

6

Asystemisdefinedwithevidenceofpositiveresultinmostareaoftheimplementation.

Qualified

8

Asystemiswelldefinedwithlargenumberofpositiveresults

Andsustainimprovementtrend.

Outstanding

10

Stronglyintegratedimprovementprocess;best-in-classbenchmarkedresultsdemonstrated.

2.Questionnaires:

Note:

Pleasewritedownthedocumentnumberandtitleinthe”Note“columnandbrieflydescribeit.

ISO

DESCRIPTION

Level

Weight

Score

Item

R:

0~10

A

（R*A）

4

QualityManagementSystem

4.1

Howdoesmanagementapplytheprocessapproachtoachievetheeffectiveandefficientcontrolofprocess,resultinginperformanceimprovement?

DoesyourcompanyhaveaninternationalStandardCertification?

Pleaseprovidecertificatetypeandregistrationnumberorcopyofthecertificate.（4.1）

1.4

Note:

4.2

Howdoestheoutsourcingprocessbeidentifiedandcontrolledwithinthequalitymanagementsystem?

（4.1）

1.2

Note:

4.3

IsthereaQualityManual?

DoestheQualityManualclearlyoutlinetheresponsibilitiesofeachdepartmenttoachieveplannedqualitygoalsandcontinualimprovement,includeHazardousSubstance（H.S）management?

（4.2.2）

1.2

Note:

4.4

AretherewrittenproceduresdescribingtheDocumentControlSystemtosupporteffectiveandefficientoperationoftheprocessesoftheorganization?

（4.2.3））

1.3

Note:

4.5

Isthereamasterlistprovidingthecurrentrevisionstatusofallcontrolleddocuments?

（4.2.3）

1.2

Note:

4.6

Dotheproceduresexiststoensurethatallchangestodocumentsareatleastreviewedandapprovedbythosefunctionsapprovingtheinitialdocument?

（4.2.3.）

1.3

Note:

4.7

IsthereanevaluationreporttosupportanEngineeringChangeNotice（ECN）.（4.2.3）

1.2

Note:

4.8

Howdoestheproceduresensurethatpertinentdocumentsareavailabletopersonnelatalllocation?

（4.2.4）

1.2

Note:

TOTAL

ISO

DESCRIPTION

Level

Weight

Score

Item

R:

0~10

A

（R*A）

5

ManagementResponsibility

5.1

Howdoestopmanagementdemonstrateitsleadership,commitmentandinvolvement?

（5.1）

1.0

Note:

5.2

Areformalqualitygoalsrelativetocustomerexpectations?

Dotheydrivecontinuousimprovement?

Aretheymonitoredandaretheybeingattained?

（5.2）

1.2

Note:

5.3

HowdoesmanagementensurethatallpersonnelarefullyfamiliarwiththeirroleinachievingTotalCustomerSatisfaction（TCS）?

（5.2）

0.8

Note:

5.5

Howdoesthequalitypolicyensurethattheneedsandexpectationofcustomersareunderstood?

（5.3）

1.0

Note:

5.6

Howdoesthequalityobjectivestranslatethequalitypolicyintomeasurablegoals?

（5.4）

1.2

Note:

5.7

Howdoestopmanagementensurethattheresponsibilitiesareestablishedandcommunicatedtopeopleintheorganization?

（5.5）

0.8

Note:

5.4

Isthequalityorganizationonequalreportingstatuswithotherorganizationstothetopexecutiveofthecompany?

Doestopmanagementappointamemberofmanagementwhoshallhavetheresponsibilityandauthorityforthequalitymanagementsystemrelatedissues?

（5.5.2）

0.8

Note:

5.8

Howdoescommunicatingqualityrequirements,objectivesandaccomplishmentscontributetoimprovementoftheorganization’sperformance?

（5.5.3）

1.0

Note:

5.9

Howdoestopmanagementensurevalidinputinformationisavailableforthemanagementreview?

（5.6）

0.8

Note:

5.10

Howdoesthemanagementreviewactivityevaluateinformationtoimprovetheeffectivenessandefficiencyoftheprocessoftheorganization?

（5.6）

1.4

Note:

TOTAL

ISO

DESCRIPTION

Level

Weight

Score

Item

R:

0~10

A

（R*A）

6

Resourcemanagement

6.1

Howdoestopmanagementplanforresourcestobeavailableinatimelymanner?

（6.1）

1.0

Note:

6.2

Howdoesmanagementensurethatthecompetenceofpeopleintheorganizationisadequateforcurrentandfutureneeds?

-Isthereatrainingprogramforallnew-employees?

-Isthereatrainingplanthatsupportscurrentandfutureorganizationalneeds?

（6.2.2）

1.0

Note:

6.3

Howdoestheresultsoftrainingproperlybeevaluatedandindicateprogramchanges?

（6.2.2）

0.8

Note:

6.4

Doesthetrainingprogramcoverqualityawarenessforallpersonnelfromtheexecutiveleveldown?

（6.2.2）

1.0

Note:

6.5

IsthereaprograminplacetocontinuallyimprovetheunderstandinganduseofSPCforthepersonnel?

（6.2.2）

1.2

Note:

6.6

Havethoseperformanceobjectivebeentranslatedtoeducationalobjectives?

（6.2.2）

0.8

Note:

6.7

Howdoesmanagementensurethattheinfrastructureisappropriatefortheachievementoftheobjectivesoftheorganization?

（6.3）

0.8

Note:

6.8

Isthereadocumentedcleanroomenvironmentcontrolprogramincludingspecialrequiredconditions?

Aretheseconditionsbeingmonitoredandmaintainedwithinthespecification?

（6.3）

1.2

Note:

6.9

Howwillyoudofortheconditionwithenvironmentalmonitorpointsfound

outsidecontrollimits?

Arethedecisionsandactionsrecorded（6.3）

1.2

Note:

6.10

Howdoesthetopmanagementensurethattheworkenvironmentpromotemotivation,satisfaction,developmentandperformanceofthepeopleintheorganization?

（6.4）

1.0

Note:

TOTAL

ISO

DESCRIPTION

Level

Weight

Score

Item

R:

0~10

A

（R*A）

7

ProductRealization

7.1

Howdoestopmanagementapplytheprocessapproachtoensuretheeffectiveandefficientoperationoftherealizationandsupportprocessesandassociatedprocessnetwork?

（7.1）

0.3

Note:

7.2

Howdoescustomerspecificationandrequirementsbereviewedinthequalitymanagementsystem,includethemanagementrequirementofH.S?

Doesthereviewsystemincludealistofnamesofresponsiblepersonnelwhoreviewspecificationsanddefinetime?

（7.2）

0.4

Note:

7.3

DoyousupplyyourcustomerSPCandCpkdatabyregularinterval?

（7.2.3）

0.3

Note:

7.4

Isthereaprocedureforinformingthecustomerwheneveradesign/processchangeaffectsproductfeatureorperformanceincludingwhenfactorylocationsarechanged?

（7.2.3）

0.3

Note:

7.5

Isthereadefinedprocedureforthehandlingofcustomerreturns（includingcycletimeandcorrectiveactionreport）?

（7.2.3）

0.4

Note:

7.6

Howhastopmanagementdefineddesignanddevelopmentprocessestoensuretheyrespondtotheneedsandexpectationoftheorganization’scustomersandotherinterestedparties?

（7.3）

0.3

Note:

7.7

Howaredesignanddevelopmentprocessesmanagedinpractice,includingthedefinitionofdesignanddevelopmentrequirementsandtheachievementofplannedoutputs?

（7.3）

0.3

Note:

7.8

Howareactivitiessuchasdesignreview,verification,validationandconfigurationmanagementconsideredinthedesignanddevelopmentprocesses?

Isthereaprocedureforcontrolledstart-upofnewproductsorprocesses?

（7.3）

0.3

Note:

7.9

Isthereadocumentedsystemtoselectsupplier/subcontractorsonthebasisoftheirabilitytomeetsubcontractrequirements,includingqualityrequirements?

IsthereanApprovedVendorsList（AVL）?

（Purchasedproduct,suppliersandsubcontractors）?

（7.4.1）

0.3

Note:

7.10

Doesasystemexisttoregularlyassesssupplier‘sperformanceincludingquality?

Istheassessmentresultdefinedasanaidtopurchasing?

（7.4.1）

0.3

Note:

7.11

Isqualityinformationonpurchasedmaterialrejectsprovidedtosuppliers?

Iseffectivecorrectiveactionrequired,obtainedandverified?

（7.4.1）

0.3

Note:

7.12

Havequality,cycletimemetricsandimprovementgoalsbeenestablishedparticipativewithsuppliers?

（7.4.1）

0.3

Note:

7.13

Doesasystemexisttoensurethatthevendorqualityprogramremainsadequate?

e.g.,externalqualityaudits,validationofvendordata,sourcesurveillance.（7.4.1）

0.3

Note:

7.14

Domostofyoursuppliersofferproofthattheiroperationsareinstatisticalprocesscontrol?

（7.4.1）

0.2

Note:

7.15

Areallnecessaryrequirementsdefined,communicatedandupdatedtoeachsuppliertoensuretheyunderstandexpectations?

（7.4.2）

0.3

Note:

7.16

Arepurchasedmaterialsusedintheproduct