最新文秘英语 Unit 7 Travel Arrangements培训资料.docx

最新文秘英语 Unit 7 Travel Arrangements培训资料.docx

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最新文秘英语Unit7TravelArrangements培训资料

Unit7

TravelArrangements

SessionOneSpeaking

NextweekMr.Johnson,theExecutiveofRainbowGroup,isgoingtoNewYorkonbusiness.ThereforeZhangHongneedstoarrangethebusinesstripforhim.Therearealotofthingsthatshemustdo,suchasmakingroomreservations,bookingticketsanddesigningatravelitinerary.

ActivityOneCoreWordsandPhrases

Beforemakingtheroomreservation,itisnecessaryforZhangHongtohaveanideaabouthotels.Therearesomewordsandphrasesintheboxbelow,matchthemwithappropriatepictures.Thefirstonehasbeendoneforyouasanexample.

1.__doubleroom_2.______________3._____________-

4.___________5.___________6.______________

7.________________8.______________9._____________

.

10.________________11.______________12.._____________

Nowcheckyouranswerwiththekeybelow:

2.informationcounter3.twinroom4.airconditioner

5.elevator6.hotellounge7.shower/bathroom

8.wirelessinternet9.cloakroom10.banquethall

11.gymnasium12.laundryservices

Haveyouputmostofthewordsintherightplace?

Don’tworryifyouhaven’t.

Guessnowyoushouldhavesomeideasabouthotels.Infact,thehotelusually

providesotherkindsofrooms,suchasdeluxesuite豪华套间,presidentialsuite

总统套间,andsingleroom单人房.

ActivityTwoCoreSentences

NowZhangHongisgoingtomakearoomreservationforMr.Johnson.Belowaresomecoresentencesthatmaybeused.Readthemaloudandtrytolearnthembyheart.

1.IwonderwhetherIcouldmakearoomreservationon20thFebruaryforMr.Johnson.

2.Whatistheroompriceinthishotel？

3.I’dliketobookapresidentialsuitewithagardenview.

4.Whatservicesandfacilitiesdoyouprovideatthatprice?

5.CanIgetmorningteaat7o’clocktomorrowmorning?

1.我想是否能为约翰逊先生预定2月20日的一个房间。

2.这家酒店的房间价格是多少？

3.我想预定一套带园景的总统套间。

4.房价包括什么服务和设施？

5.明早7点我能否喝早茶？

Thelanguageusedinmakingroomreservationsisquitesimple.However,beforebooking,it’snecessarytoknowwhatkindoffacilitiesthehotelprovidesandtheboss’slikesanddislikes.

SessionTwoListening

Thissessionistoprovideyouwithsomelisteningactivitiesregardingsecretarialpractice.Therearetwoactivitiesinthissession:

fiveshortdialoguesinoneactivityandoneconversationintheother.

ActivityOneShortDialogues

Thisactivityistocheckyourabilitytounderstandfiveshortdialogues.Aftereachdialogue,thereisarecordedquestion.Boththedialoguesandquestionswillbespokentwice.Whenyouhearaquestion,youshoulddecideonthecorrectanswerfromthefourchoicesmarkedA）,B）,C）,andD）giveninthecoursebook,andthenchoosethecorrectanswer.Beforeyoulistentothedialogues,firsthaveaquicklookatthefollowingwords,whichmightbehelpful.

1.HowmanyflightsaretheretoBeijingeveryweek?

A.Two.B.Four.

C.Fourteen.D.Twelve.

2.Whatdoesthemanmean?

A.ThereisnotickettoNewYorkfortomorrow.

B.Thereisonlyoneticketleftatthemoment.

C.Therearelotsofseatsavailableatthemoment.

D.Theydon’tsellticketstoNewYork.

3.HowmuchistheticketofChinaSouthernAirlinesfromChangshatoBeijing?

A.400yuan.B.1,000yuan.

C.1,600yuan.D.2,000yuan.

4.Whichstatementistrueaccordingtothedialogue?

A.Thewomanwantsaseatnearthewindow.

B.Thewomanneedsaseatinthenon-smokingarea.

C.Thewomanprefersaseatnearaisle.

D.Thereisnoseatnearthewindowavailable.

5.Whatdoesthewomanwanttodo?

A.Shewantstotakeaflighttoday.

B.Shewantstocanceltheticketandasksfortherefund.

C.Shewantstochangethedateoftheflight.

Thefirstandthethirdoneareaboutnumbers.Theyarenoteasy,arethey?

Thelastoneisdifficultbecausethesentenceisabittoolong.Checkyouranswerwiththefollowingkey:

1.D2.A3.C4.C5.C

Formoredetailsofthedialogue,refertothetapescriptsattheendofthisunit.

D.Shewantstopayforthetickettomorrow.

ActivityTwoAConversation

Aftermakingtheroomreservation,ZhangHongisgoingtobooktheticketforherboss.Inthisactivity,youwillhearaconversationabouthowshebookstheticket.NowlistentotherecordingandcompletethefollowingFlightBookingRequestForm.Theconversationwillbereadthreetimes.Forthefirstreading,youshouldtrytogetthemainidea.Duringthesecondreading,youarerequiredtoputthemissingitemsinthenumberedblanksaccordingtowhatyouhaveheard.Thethirdreadingisforyoutocheckyouranswer.Beforeyoulistentotheconversation,firsthaveaquicklookatthefollowingwords,whichmightbehelpful.

SPRINGTRAVELAGENCY

FLIGHTBOOKINGREQUESTFORM

GIVENNAMES6._______________

FAMILYNAME/SURNAMEEXAMPLESmith

DESTINATION7._______________

AIRLINES8.______________

CLASS9.______________

METHODFORPAYMENT10._____________

Thewordsrequiredinthespacesarenotdifficult,butpickingthemupduringlisteningcanbeproblematicsometimes.Hereisthekeyforyoutocomparewithyouranswer:

6.John7.NewYork8.UnitedAirlines9.business10.bycreditcard

BesidestheUnitedAirlinesmentionedinthedialogue,therearealotofotherairlines.Thefollowingarethecommonairlineswhichareoftenreferredtoinourdailylife.

中国国际航空公司AirChina

中国东方航空公司ChinaEasternAirlines

中国南方航空公司ChinaSouthernAirlines

美国航空公司AmericanAirlines

英国航空公司BritishAirways

德国汉莎航空公司LufthansaAirlines

澳大利亚快达航空公司QantasAirways

Fortheflightclassification,therearefirst-class,business-classandcoachclass（economyclass）.

SessionThreeReading

ActivityOneTheChallengesofaSecretary

STEPONESupposeyouarethesecretaryofRainbowGroup,ZhangHong.YouhavebeenaskedbyMr.JohnsontopreparethearrangementsforagroupofEuropeanandAmericaninvestors.TheinvestorsplantovisittheCompanyforoneweek.Workingroupsandprepareanitinerary（行程安排）givingtheplacesandthesightseeingspotsyouwouldrecommend.Tellyourreasons.

STEPTWOMakealistoftipsyouwouldgivetheinvestorswhohavenevervisitedChinabefore.

Theplanyouarerequiredtodesignissimilartoatravelplan.However,thepurposeoftheseinvestorsistojudgewhetherRainbowGroupisworthinvestingin.ThenthemainpointofthearrangementsisaboutinvestingenvironmentofRainbowGroup,notjustonsightseeing.Herearesomesuggestions:

STEPONE:

Atthisstage,remembertobudgetthetimerequiredtogetfromoneplacetoanother.ThetripmightalsoincludethefactoriesofRainbowGroupandthelocalcity.

STEPTWO:

Theadvicemightrefertothingsbelow:

----medicinesforupsetstomachsandotherillnesses,

----comfortablewalkingshoesandsuitableclothes,

----whatfoodsanddishestotaste,

----readingmaterialsaboutChineseCultureandhistory.

ActivityTwoTravelArrangement

Travel,especiallybusinesstravel,canbewonderfulbutisnotsoeasy.Therearealotoftasksforthesecretarytodo.Afterbookingtheticket,ZhangHongstartstomaketravelarrangements.Readthefollowingpassageandanswerthequestions.

Questionsonthepassage:

1.Whatarethefourmainmethodsoftraveling?

2.Canasecretarymakebusinesstravelarrangementsbyherselfonly?

3.Besidesthethingslistedinthepassage,whatelsedoyouthinkasecretaryshoulddoinmakingtravelarrangementsfortheboss?

TravelArrangement

Inalargecompanythereisoftenadepartmentwhichisinchargeoftravelarrangementsforthestaff.Inmanycompanies,however,mostofthetravelarrangementsforthebossareusuallymadebythesecretary.Thefollowingfourimportantstepscanensureplanningatripforthebossgoessmoothly.

Step1:

ThePre-TripDiscussion

Itisimportanttoknowhowmanypeoplearegoingonthetripanditisnecessarytocheckifthereisanyspecialneed,e.g.medicalrequirements.Knowingyourboss’preferencesmightgiveyouaninsightintohisoverallworkpersonalityandprocedures.

Step2:

Bookingtickets/flights

First,therearefourmainmethodsoftravel:

byairplane,bytrain,byshipandbybus.Themethodchosenusuallydependsoncompanypolicy,timeschedule,budget,distance,andthepurposeofthetrip.Thenitiscrucialtoknowtheexactdatesemployeesareleavingandreturning.Anymistakescanbecostlyfortheorganization.

Step3:

ArrangingHotelandTransportation

Arrangetransportationforyourbosstoandfromtheairport,thehotel,theconference,oranyotherplacesheneedstogo.Thechoosingofthetransportationmethoddependsonwhatyourbossrequests,andthiscanvarygreatly.Belowaresomeoftheoptions:

Taxi/Cab

Ifyourbosschoosestohopinataxi,besurehecandoiteasily.Ifheisgoingtoaninternationalairportduringnormalflyinghours,thereshouldbeplentyofcabsoutsideatthetaxistand.Ifheistravelingtoasmallairport,asmallcityortown,callacabcompanythedaybeforehisarrival.Also,tellthetaxidriverwhatterminalandgateorbaggageclaimareahe’llbecomingoutfrom.Givethecabcompanyyourboss’scellphonenumbersotheycancalltotellhimwheretheyarewaiting.

RentingaCar

Ifyourbosswantshisownvehicleforthetrip,thenyoushouldreservearentalcarforhim.Gotoarentalcarcompanywebsiteandshoparoundforthebestdeals.

TheFinalStep:

GoovertheDetailswithYourBoss

Besurealldetailsareprintedintheitinerarysothatitiseasyforyourbosstoreadandtakeitalongonthetrip.Theyinclude:

Airline:

Carrier,terminal,gate,seatnumber,etc.

Transportation:

Anyusefulnumbers,names,companies,etc.

Hotel:

Name,address,telephonenu