bec中级口试真题.docx

bec中级口试真题.docx

《bec中级口试真题.docx》由会员分享，可在线阅读，更多相关《bec中级口试真题.docx（15页珍藏版）》请在冰豆网上搜索。

bec中级口试真题

BEC中级口试全真试题PartⅡ

1.Whatisimportantwhenplanningapresentation

Findingoutabouttheaudience

Researchingthetopic

2.Whatisimportantwhenaimingtoimprovecustomerservice

StaffTraining

CustomerSatisfactionSurveys

3.Whatisimportantwhenmanagingaproject

EncouragingTeamwork

Keepingtoschedule

4.Whatisimportantwhenmotivatingstaff

Financialbenefits

CareerdevelopmentOpportunities

5.Whatisimportantwhendealingwithcompetition

Pricingpolicies

Advertisingstrategies

6.Whatisimportantwhenplanninghealthandsafetytraining

Selectingtopics

Selectingstafftoattend

7:

Whatisimportantwhenchoosingnewofficeequipment

Pricesanddiscounts

Brandnames

8.Whatisimportantwhenentertainingforeignbusinessclients

Venueforentertainment

CulturalDifferences

9.Whatisimportantwhenaimingtoreachnewmarkets

Marketresearch

Advertising

10.Whatisimportantwhenchoosingamanagementtrainingcoursetoattend

ProgramContentsLengthofcourse

11.Whatisimportantwhenrelocatingabusiness

LocalworkforceavailableLocationofsite

12.Whatisimportantwhenadvertisinganewproduct

TargetmarketsChoiceofmedia

13.Whatisimportantwhenstartinganewjob

KnowledgeofcompanyproceduresHelpfromcompanystaff

14.Whatisimportantwhenselectingstaffformarketingtripsabroad

15.Whatisimportantwhenaimingtoreduceproductioncosts

Efficiencyofproductionline

Costofrawmaterials

15.Whatisimportantwhenchoosingpeopletoworkinteams

Varietyofexperience

Personalqualities

16.Whatisimportantwhendealingwithaheavyworkload

Timemanagement

Sharingtasks

17.Whatisimportantwhendevelopingnewproducts

Marketresearch

Pricing

18.Whatisimportantwhenbeinginterviewedforajob

Informationaboutthecompany

Personalappearance

19.Whatisimportantwhenexhibitingatatradefair

Qualityofdisplay

Staffselected

20.Whatisimportantwhenintroducingarewardsystemforstaff

Purposeoftherewardsystem

Typesofrewardoffered

21.Whatisimportantwhenentertainingclients

Typesofactivities

Cost

22.Whatisimportantwhenchoosingretailpremisestorent

Location

Lengthofcontract

23.Whatisimportantwhendecidingonpackagingforproducts

Image

Productionprocess

24.Whatisimportantwhenselectingstaffforpromotion

Attitudetowork

Currentperformance

25.Whatisimportantwhenconsideringacareerchange

Futurestudyortraining

Opportunitiesforfuturepromotion

26.Whatisimportantwhenplanninganadvertisingcampaign

Marketresearch

Selectingappropriatemedia

27.Whatisimportantwhenchoosingtransportforabusinesstrip

ConvenienceCost-effectiveness

28.Whatisimportantwhenaimingforpromotion

QualityofperformanceCompanyloyalty

29.Whatisimportantwhenexportinggoodsorservicesforthefirsttime

PersonalContacts

Professionaladvice

30.Whatisimportantwhendealingwithcomplaintsfromclients

Offeringanapology

Suggestingasolutiontotheproblem

31.Whatisimportantwhensettingpricesfornewproducts

Productioncosts

Competitors

’prices

32.Whatisimportantwhenaimingtoreducestaffturnover

Financialincentives

Careerstructure

33.Whatisimportantwhenplanningthelayoutofanewstore

Attractiveness

Securityofgoods

34.Whatisimportantwhenchoosinganewsalesagent

Experienceofagent

Numberofcontacts

35Whatisimportantwhenmonitoringthequalityofserviceprovided

Feedbackfromcustomers

Checkingsalesfigures

36:

Whatisimportantwhen

⋯

selectingapplicantsforajob

workexperience

personalqualities

37:

Whatisimportantwhen

⋯

choosinganewsupplier

priceanddiscounts

reputation

38:

Whatisimportantwhen

⋯

aimingtoimproveproductionquality

up-to-dateequipment

staff

training

39:

whatisimportantwhen

⋯

preparingforajobinterviewstudyingthejobadvertisement

findingout

aboutthecompany

40:

whatisimportantwhen

⋯

decidingwhethertoattendaconference

venue

speakers

41:

Whatisimportantwhen

⋯

developingnewproducts

marketresearch

costs

involved

BEC中口全真PartIII

1.ProgramforNewStaff

Themanufacturingcompanyyouworkforwouldliketointroduceafullprogrammeoftrainingfornewstaff.Youhavebeenaskedtohelppreparetheprogramme.

Discussthesituationtogether,anddecide:

---whatshouldbecoveredbythetrainingprogramme

---howelsenewstaffcanbehelpedtosettleintotheirjobsasquicklyaspossible

2CompanyDressCode

YourManagingDirectorisunhappywiththegeneralstandardofdressamongstaff.

Youhavebeenaskedtomakerecommendationsaboutintroducingadress

codeorcompanyuniform.

Discussthesituationtogether,anddecide:

---whattheadvantagesanddisadvantagesofhavingacompanyuniformwouldbe

---whatkindofdresscodewouldbeappropriateforstaffindifferenttypesofjobs

3StaffTraining

Yourcompanyhasdecidedtouseanoutsideagencyfortrainingsalesstaff.

Youhavebeenaskedtohavepreliminarydiscussionswiththeagencyto

organisethis.

Discussthesituationtogether,anddecide:

---whatinformationyouwillneedtoprovidefortheagency

---whatkindsofquestionsyouwillneedtoasktheagency4.CompanyVideo

Themanufacturingcompanyyouworkforisplanningtomakeavideotoshow

topotentialcustomersandinvestors.Youhavebeenaskedtohelpwith

planningthevideo.

---Discussthesituationtogether,anddecide:

---whichdepartmentsandactivitiesinthecompanyshouldbeincludedinthe

video

---whichcompanypersonnelshouldappearinthevideo

5.BusinessMagazineArticle

Aninternationalbusinessmagazineissendingajournalisttowriteaboutyour

region,andwantstoincludeanarticleabouttheretailcompanyyouworkfor

Youhavebeenaskedbyyourcompanytohelpthejournalistplanthearticle.

Discussthesituationtogether,anddecide:

.

---whatkindsofinformationshouldbeincludedinthearticle

---howthisarticlecouldbenefityourcompany

Theretailcompanyyouworkforhasdecidedtoopenabranchabroadforthefirsttime.

Youhavebeenaskedtohelpwiththeplanningofthenewbranch.

---whatstaffingarrangementsmightbenecessaryforthenewbranch

---whichinformationaboutpremisesinthatcountryitwouldbeusefultofindoutabout

7.EntertainingForeignClients

includingonenon-workingday.

---whatkindsofactivitieswouldbesuitableforthevisit

---whatinformationitwouldbeusefultoknowabouttheclientsbefore

finalizingtheprogram

8.WorkExperienceProgramme

Themanufacturingcompanyyouworkforhasdecidedtoofferatwo-week

workexperienceprogrammeforasmallgroupofstudentsfromalocal

businesscollege.

Youhavebeenaskedtohelpwiththepreparationsforthisprogramme.

Discussthesituationtogether,anddecide:

---whatkindsofworkexperiencethecompanymightoffer

---howtheparticipantsshouldbeselected

Yourcompanyisplanningtooffer30hoursofEnglishlanguagetrainingtoemployees.

Youhavebeenaskedtohelpwiththeplanningandorganizationofthetraining.

---howtoencourageemployeestotakepartinthetraining

---whatkindofschedulewouldbesuitableforthetraining10.Teamwork

Yourcompanyissendingasmallgroupofemployeesawaytogetherforthree

daystoencouragethemtoworkasateam.Youhavebeenaskedtohelpplantheprogramme.Discussthesituationtogether,anddecide:

---whatpracticalarrangementsthecompanyneedstomakebeforethetrip

---whatworkandleisureactivitieswouldbesuitableforthegroup

11.ForeignBusinessTrip

Yourcompanyisattendingatradefairinaforeigncountryforthefirsttime.

Youhavebeenaskedtohelpwiththepreparationsforthetrip.

Discussthesituationtogether,anddecide:

---whattravelandaccommodationarrangementsyouwillneedtomakebeforethetrip

---whichkindsofbusinesscustomsintheforeigncountryitwouldbeusefultoknowabout,andhowtofindoutaboutthesebeforethetrip12.（Forthreecandidates）EntertainingForeignClients

Yourcompanyisentertainingagroupofforeignclientsforthreedays,

includingonenon-workingday.

Youhavebeenaskedtoplanaprogrammeforthevisit.

Discussthesituationtogether,anddecide:

---whatkindsofactivitieswouldbesuitableforthevisit

---whichmembersofstaffshouldaccompanythevisitors

---whatinformationitwouldbeusefultoknowabouttheclientsbefore

finalizingtheprogramme

13.ForthreecandidatesWorkExperienceProgramme

Themanufacturingcompanyyouworkforhasdecidedtoofferatwo-week

workexperienceprogrammeforasmallgroupofstudentsfromalocal

businesscollege.

Youhavebeenaskedtohelpwiththepreparationsforthisprogramme.

Discussthesituationtogether,anddecide:

---whatkindsofworkexperiencethecompanycouldoffer.howtheparticipantsshouldbeselected

---whatfeedbackandevaluationshouldtakeplaceaftertheprogrammehasfinished

14ForthreecandidatesEnglishLanguageTraining

Yourcompanyisplanningtooffer30hoursofEnglishlanguagetrainingto

employees.

Youhavebeenaskedtohelpwiththeplanningandorganizationofthetraining.

---whichstaffwouldbenefitmostfromEnglishlanguagetraining.howto

encourageemployeestotakepartinthetraining

---whatkindofschedulewouldbesuitableforthetraining

15ForthreecandidatesTeamwork

Yourcompanyissendingasmallgroupofemployeesawaytogetherforthree

daystoencouragethemtoworkasateam.

---wh