bec中级口试真题.docx

1、bec中级口试真题BEC 中级口试全真试题 Part 1.What is important when planning a presentationFinding out about the audienceResearching the topic2.What is important when aiming to improve customer serviceStaff TrainingCustomer Satisfaction Surveys3.What is important when managing a projectEncouraging TeamworkKeeping t

2、o schedule4.What is important when motivating staffFinancial benefitsCareer development Opportunities5.What is important when dealing with competitionPricing policiesAdvertising strategies6.What is important when planning health and safety trainingSelecting topicsSelecting staff to attend7:What is i

3、mportant when choosing new office equipmentPrices and discountsBrand names8.What is important when entertaining foreign business clientsVenue for entertainmentCultural Differences9.What is important when aiming to reach new marketsMarket researchAdvertising10.What is important when choosing a manage

4、ment training course to attendProgram Contents Length of course11.What is important when relocating a businessLocal workforce available Location of site12.What is important when advertising a new productTarget markets Choice of media13.What is important when starting a new jobKnowledge of company pr

5、ocedures Help from company staff14.What is important when selecting staff for marketing trips abroad15.What is important when aiming to reduce production costsEfficiency of production lineCost of raw materials15.What is important when choosing people to work in teamsVariety of experiencePersonal qua

6、lities16.What is important when dealing with a heavy workloadTime managementSharing tasks17.What is important when developing new productsMarket researchPricing18.What is important when being interviewed for a jobInformation about the companyPersonal appearance19.What is important when exhibiting at

7、 a trade fairQuality of displayStaff selected20.What is important when introducing a reward system for staffPurpose of the reward systemTypes of reward offered21.What is important when entertaining clientsTypes of activitiesCost22.What is important when choosing retail premises to rentLocationLength

8、 of contract23.What is important when deciding on packaging for productsImageProduction process24.What is important when selecting staff for promotionAttitude to workCurrent performance25.What is important when considering a career changeFuture study or trainingOpportunities for future promotion26.W

9、hat is important when planning an advertising campaignMarket researchSelecting appropriate media27.What is important when choosing transport for a business tripConvenience Cost-effectiveness28.What is important when aiming for promotionQuality of performance Company loyalty29.What is important when

10、exporting goods or services for the first timePersonal ContactsProfessional advice30.What is important when dealing with complaints from clientsOffering an apologySuggesting a solution to the problem31.What is important when setting prices for new productsProduction costsCompetitors prices32.What is

11、 important when aiming to reduce staff turnoverFinancial incentivesCareer structure33. What is important when planning the layout of a new storeAttractivenessSecurity of goods34.What is important when choosing a new sales agentExperience of agentNumber of contacts35 What is important when monitoring

12、 the quality of service providedFeedback from customersChecking sales figures36: What is important whenselecting applicants for a jobwork experiencepersonal qualities37: What is important whenchoosing a new supplierprice and discountsreputation38: What is important whenaiming to improve production q

13、ualityup-to-date equipmentstafftraining39: what is important whenpreparing for a job interview studying the job advertisementfinding outabout the company40: what is important whendeciding whether to attend a conferencevenuespeakers41: What is important whendeveloping new productsmarket researchcosts

14、involvedBEC 中 口 全真 Part III1. Program for New StaffThe manufacturing company you work for would like to introduce a full programme of training for new staff. You have been asked to help prepare the programme.Discuss the situation together , and decide:-what should be covered by the training programm

15、e-how else new staff can be helped to settle into their jobs as quickly as possible2 Company Dress CodeYour Managing Director is unhappy with the general standard of dress among staff.You have been asked to make recommendations about introducing a dresscode or company uniform.Discuss the situation t

16、ogether , and decide:-what the advantages and disadvantages of having a company uniform would be-what kind of dress code would be appropriate for staff in different types of jobs3 Staff TrainingYour company has decided to use an outside agency for training sales staff.You have been asked to have pre

17、liminary discussions with the agency toorganise this.Discuss the situation together , and decide:-what information you will need to provide for the agency-what kinds of questions you will need to ask the agency 4. Company VideoThe manufacturing company you work for is planning to make a video to sho

18、wto potential customers and investors. You have been asked to help withplanning the video.-Discuss the situation together , and decide:- which departments and activities in the company should be included in thevideo-which company personnel should appear in the video5. Business Magazine ArticleAn int

19、ernational business magazine is sending a journalist to write about yourregion, and wants to include an article about the retail company you work forYou have been asked by your company to help the journalist plan the article.Discuss the situation together , and decide:.-what kinds of information sho

20、uld be included in the article-how this article could benefit your companyThe retail company you work for has decided to open a branch abroad for the first time.You have been asked to help with the planning of the new branch.-what staffing arrangements might be necessary for the new branch-which inf

21、ormation about premises in that country it would be useful to find out about7. Entertaining Foreign Clientsincluding one non-working day.-what kinds of activities would be suitable for the visit-what information it would be useful to know about the clients beforefinalizing the program8. Work Experie

22、nce ProgrammeThe manufacturing company you work for has decided to offer a two-weekwork experience programme for a small group of students from a localbusiness college.You have been asked to help with the preparations for this programme.Discuss the situation together , and decide:-what kinds of work

23、 experience the company might offer-how the participants should be selectedYour company is planning to offer 30 hours of English language training to employees.You have been asked to help with the planning and organization of the training.-how to encourage employees to take part in the training-what

24、 kind of schedule would be suitable for the training 10. TeamworkYour company is sending a small group of employees away together for threedays to encourage them to work as a team. You have been asked to help plan the programme. Discuss the situation together , and decide:-what practical arrangement

25、s the company needs to make before the trip-what work and leisure activities would be suitable for the group11.Foreign Business TripYour company is attending a trade fair in a foreign country for the first time.You have been asked to help with the preparations for the trip.Discuss the situation toge

26、ther , and decide:-what travel and accommodation arrangements you will need to make before the trip-which kinds of business customs in the foreign country it would be useful to know about, and how to find out about these before the trip 12. (For three candidates) Entertaining Foreign ClientsYour com

27、pany is entertaining a group of foreign clients for three days,including one non-working day.You have been asked to plan a programme for the visit.Discuss the situation together , and decide:-what kinds of activities would be suitable for the visit-which members of staff should accompany the visitor

28、s-what information it would be useful to know about the clients beforefinalizing the programme13. For three candidates Work Experience ProgrammeThe manufacturing company you work for has decided to offer a two-weekwork experience programme for a small group of students from a localbusiness college.Y

29、ou have been asked to help with the preparations for this programme.Discuss the situation together , and decide:-what kinds of work experience the company could offer . how the participants should be selected-what feedback and evaluation should take place after the programme has finished14 For three

30、 candidates English Language TrainingYour company is planning to offer 30 hours of English language training toemployees.You have been asked to help with the planning and organization of the training.- which staff would benefit most from English language training . how toencourage employees to take part in the training-what kind of schedule would be suitable for the training15 For three candidates TeamworkYour company is sending a small group of employees away together for threedays to encourage them to work as a team.-wh