如家连锁酒店酒店系统手册唐人酒店系统pmsP135.docx

如家连锁酒店酒店系统手册唐人酒店系统pmsP135.docx

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如家连锁酒店酒店系统手册唐人酒店系统pmsP135

如家连锁酒店---酒店系统手册唐人酒店系统pmsP135

唐人酒店管理系统

专业版

操作手册

第一版

1

第一章灵通酒店管理系统简介.............................................................................................................................8

一、简介...........................................................................................................................................................8

二、主要特色...................................................................................................................................................8

1（先进的管理思想。

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2（灵活的销售管理。

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3（操作简便的接待系统。

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4（严谨的收银结帐系统。

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5（完善的管理分析功能。

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6，出色的团体预定，入住及结帐功能。

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7，严格且方便的冲帐操作。

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8，严格而灵活的操作控制。

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9，稳定可靠的系统设计。

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10，功能强大的报表系统。

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11，准确的预测功能。

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12，直观的客房状态。

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13，形式多样的外围系统。

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14，灵活的佣金设置..............................................................................................................................11

三、专业版功能清单......................................................................................................................................11

四、配套系统。

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第二章通用操作说明...........................................................................................................................................12

一、开始运行灵通酒店管理系统.........................................................................................................12

1、登录到系统.......................................................................................................................................12

2、使用一个功能模块...........................................................................................................................13

3、退出酒店系统...................................................................................................................................15

15二、改操作员口令.................................................................................................................................

三、进行客人查询.................................................................................................................................16

1、通用查询...........................................................................................................................................16

2、快捷操作...........................................................................................................................................17

3、察看详细信息...................................................................................................................................17

4、打印...................................................................................................................................................18

5、修改日志...........................................................................................................................................18

四、察看房态.................................................................................................................................................20

1、查询部分...........................................................................................................................................20

2、操作部分...........................................................................................................................................20

3、客房状态显示区...............................................................................................................................21

4、客房状态的说明...............................................................................................................................21

五、察看房图.................................................................................................................................................21

六、打印报表.................................................................................................................................................22

七、其他通用操作.........................................................................................................................................24

1、选中一条纪录...................................................................................................................................24

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2、进行查询...........................................................................................................................................25

第三章接待登记...................................................................................................................................................26一、功能简介.........................................................................................................................................26二、散客预定.........................................................................................................................................27

1、客人信息...........................................................................................................................................27

2、住宿信息...........................................................................................................................................28

3、收银信息...........................................................................................................................................29

4、其他信息...........................................................................................................................................29

5、重要信息...........................................................................................................................................30

6、确定取消...........................................................................................................................................30三、修改预定.........................................................................................................................................30

1、修改预定...........................................................................................................................................31

2、排房...................................................................................................................................................31

3、取消预定...........................................................................................................................................31

4、删除预定...........................................................................................................................................31

5、恢复预定...........................................................................................................................................31四、上门入住.........................................................................................................................................32

1、输入房数...........................................................................................................................................32

2、到店日期...........................................................................................................................................32

3、客人的状态.......................................................................................................................................33

4、共住...................................................................................................................................................33五、预定入住.........................................................................................................................................33六、团体入住.........................................................................................................................................33

1、手工入住...........................................................................................................................................34

2、自动入住...........................................................................................................................................34七、重新入住.................................................................................................................................................35八、客人查询.................................................................................................................................................36九、客人修改.......