OB11TIF06.docx

OB11TIF06.docx

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OB11TIF06

Chapter6BasicMotivationConcepts

MULTIPLECHOICE

DefiningMotivation

2.Motivationisbestdefinedasaprocessthat:

a.resultsinalevelofeffort.

b.intensifiesanindividual’sefforts.

c.accountsforanindividual’seffortstowardattainingagoal.

d.meetsandindividual’sneeds.

Moderate;p.170）

EarlyTheoriesofMotivation

5.Themostwell-knowntheoryofmotivationisAbrahamMaslow’s:

a.TheoriesXandY

b.HierarchyofNeeds

c.Two-factorTheory

d.Motivator-HygieneTheory

Easy;p.171）

6.Maslow’shierarchyhasfivelevelsofneeds.Whichofthefollowingisnotoneofthoselevels?

a.safetyneeds

b.socialneeds

c.hygieneneeds

d.self-actualizationneeds

Moderate;p.171）

7.WhichofMaslow’shierarchyofneedsdealswithsatisfyingone’sneedforhunger,thirst,andsex?

a.safety

b.physiological

c.social

d.esteem

Moderate;p.171）

8.Self-respect,autonomy,andachievementareexamplesofMaslow’s:

a.Self-actualizationfactors.

b.socialfactors.

c.esteemfactors.

d.psychologicalfactors.

Challenging;p.171）

9.Maslow’shierarchyofneedsarearrangedinwhichofthefollowingorders?

a.physiological,esteem,safety,social,andself-actualization

b.physiological,safety,social,esteem,andself-actualization

c.safety,physiological,esteem,social,andself-actualization

d.physiological,social,safety,esteem,andself-actualization

Moderate;p.171）

11.AccordingtoMaslow,whendoesaneedstopmotivating?

a.whenitissubstantiallysatisfied

b.itneverstopsmotivating

c.whenonereturnstoalowerlevelneed

d.whenonechoosestomovetoahigherlevelneed

Moderate;p.171）

12.WhichoneofthefollowingstatementsaboutMaslow’shierarchyofneedstheoryisnottrue?

a.Thefivelevelsofneedsarearrangedinhierarchicalorder.

b.Physiologicalneedsarethelowestlevel.

c.Thelowerorderneedmustbefullysatisfiedbeforethenexthigherneedbecomesdominant.

d.Theneedhierarchyconcepthasnotbeenwellsupportedbyresearch.

Challenging;p.171）

17.ATheoryXmanagerwouldviewemployeesas:

a.seekingresponsibility.

b.needingtobecoercedtoachievegoals.

c.viewingworkasanormaldailyactivity.

d.exercisingselfcontrol.

Easy;p.172）

18.WhichofthefollowingstatementsbestdescribesamanagerwhofollowsTheoryXassumptions?

a.Heletsemployeeschoosetheirowngoals.

b.Heallowsemployeestousediscretion.

c.Heimposesstrictcontrols.

d.Hemakesextensiveuseofdelegatingauthority.

Moderate;p.172）

20.ATheoryYmanagerwouldassumethatemployeeswould:

a.dislikework.

b.needtobecontrolled.

c.avoidresponsibility.

d.exerciseselfdirection.

Easy;p.172）

21.ATheoryXmanagerwouldassumethatemployeeswould:

a.likework.

b.seekresponsibility.

c.needtobecontrolled.

d.exerciseselfdirection.

Easy;p.172）

24.Thetwo-factortheoryisalsoreferredtoas:

a.TheoriesXandY.

b.Motivator-HygieneTheory.

c.HierarchyofNeedsTheory.

d.Satisfaction/DissatisfactionTheory.

Moderate;p.172）

25.Two-factortheorysuggeststhatextrinsicfactorssuchas_____causedissatisfaction.

a.advancement

b.workingconditions

c.achievement

d.recognition

Moderate;p.173）

27.WhichoneofthefollowingwouldHerzbergclassifyasahygienefactor?

a.responsibility

b.growth

c.companypolicy

d.achievement

Moderate;p.173）

28.Whichoneofthefollowingwouldbeconsideredamotivatorinthetwo-factortheory?

a.salary

b.supervision

c.workingconditions

d.recognition

Moderate;p.174）

29.Thehygienefactorsmakeupthecontinuumthatrangesfrom:

a.nodissatisfactiontodissatisfaction.

b.nodissatisfactiontosatisfaction.

c.satisfactiontonosatisfaction.

d.satisfactiontodissatisfaction.

Challenging;Exh.6-3;p.173）

ContemporaryTheoriesofMotivation

33._____substitutesthreecoreneedsforMaslow’sfiveneeds.

a.ERGtheory

b.Equitytheory

c.McClelland’stheoryofneeds

d.Expectancytheory

Moderate;p.175）

36.OurintrinsicdesireforpersonaldevelopmentisincludedinAlderfer’s:

a.existenceneeds.

b.relatednessneeds.

c.growthneeds.

d.esteemneeds.

Moderate;p.175）

38.WhichoneofthefollowingisnotcharacteristicofERGtheory?

a.Itproposesthreelevelsofneeds:

existence,relatedness,andgrowth.

b.Morethanonelevelofneedsmayserveasmotivatorsatthesametime.

c.Itinvolvesafrustration-regressionprocess.

d.Theexistenceneedsmustbesatisfiedbeforetherelatednessneedsbecomeimportant.

Moderate;p.176）

40.McClelland’stheoryofneedsincludesallofthefollowingexcept:

a.needforachievement.

b.needforexistence.

c.needforpower.

d.needforaffiliation.

Moderate;p.177）

42.WhichofthefollowingneedsisincludedinMcClelland’stheoryofneeds?

a.control

b.power

c.attainment

d.success

Easy;p.177）

46.McClelland’sneedforachievementbestapproximatesMaslow’sneedfor:

a.esteem.

b.self-actualization.

c.social.

d.physiological.

Challenging;p.177）

48.ThedesireforpositiverelationshipswithothersisanexampleofMcClelland’s:

a.needforachievement.

b.needforaffiliation.

c.needforpower.

d.needforesteem.

Easy;p.177）

49.ThedesireforinfluenceandcontroloverothersisanexampleofMcClelland’s:

a.needforachievement.

b.needforaffiliation.

c.needforpower.

d.needforesteem.

Easy;p.177）

50.Individualswithahighneedtoachievepreferallofthefollowingexcept:

a.jobsituationswithpersonalresponsibility.

b.ahighdegreeofrisk.

c.overcomingobstacles.

d.feedback.

Moderate;p.177）

52.Ahigh___motivemaybearequirementformanagerialeffectiveness.

a.needforachievement

b.needforaffiliation

c.needforpower

d.needforesteem

Challenging;p.178）

56.Accordingtothegoal-settingtheoryofmotivation,goalsshouldbe:

a.extremelydifficult.

b.easy.

c.difficultbutattainable.

d.justabitbeyondhisorherpotential.

Moderate;p.180-181）

58.Whichofthefollowingisinconsistentwithgoal-settingtheory?

a.Specificityincreasesmotivation.

b.Goalsthatarecertaintobeaccomplishedincreasemotivation.

c.Challenginggoalsordifficultgoalscanincreaseperformance.

d.Ifemployeesparticipateinsettinggoals,chancesforacceptanceareincreased.

Challenging;p.180-181）

60.Yourpersonalevaluationofyourabilitytoperformistermed:

a.expectancy.

b.autonomy.

c.self-efficacy.

d.taskidentity.

Easy;p.182）

64.Changesinbehaviorattributedtoreinforcementtheorymayalsobeexplainedintermsof:

a.goals

b.inequity

c.expectancy

d.alloftheabove

Moderate;p.183）

71.Inequitytheory,individualsassessthe:

a.cost-benefitratio.

b.efficiency-effectivenesstrade-off.

c.quantity-qualitytrade-off.

d.outcome-inputratio.

Moderate;p.186）

73.Whenpeopleperceiveanimbalanceintheiroutcome-inputratiorelativetoothers:

a.reinforcementtheoryisimbalanced.

b.expectancytheoryisviolated.

c.equitytensioniscreated.

d.distributivejusticeisquestioned.

Challenging;p.186）

74.Eachofthefollowingisacomparisonanemployeecanuseinequitytheoryexcept:

a.self-inside.

b.self-goal.

c.other-outside.

d.self-outside.

Moderate;p.187）

76.Whichofthefollowingisnotapredictablechoicewhenemployeesperceiveaninequity?

a.changetheirinputs

b.changetheiroutcomes

c.chooseadifferentreferent

d.acquiremoretenure

Moderate;p.187）

78.Ifapiece-rateemployeeisoverpaid,equitytheorywouldpredictthat:

a.qualitywillincrease.

b.quantitywillincrease.

c.qualitywilldecrease.

d.therewillbenoeffect.

Challenging;p.188）

80.Thereareseveraltypesofjustice.Whichoneisthetermfor“fairnessoftheprocess?

”

a.interpersonaljustice

b.distributivejustice

c.equity

d.proceduraljustice

Moderate;p.189）

83._____justiceisperceivedfairnessoftheamountandallocationofrewardsamongindividuals.

a.Interactive

b.Interpersonal

c.Procedural

d.Distributive

Easy;p.189）

86.Thedegreetowhichanindividualbelievesthatperformingataparticularlevelwillgenerateadesiredoutcomeisdefinedbyexpectancytheoryas:

a.performance-rewardrelationship.

b.effort-performancerelationship.

c.rewards-personalgoalsrelationship.

d.effort-satisfactionrelationship.

Moderate;p.190）

87.Whichofthefollowingisnotoneoftherelationshipsproposedinexpectancytheory?

a.performance-rewardrelationship.

b.effort-performancerelationship.

c.rewards-personalgoalsrelationship.

d.effort-satisfactionrelationship.

Moderate;p.190）

88.Inexpectancytheory,theprobabilityperceivedbytheindividualthatexertingagivenamountofeffortwillleadtoperformanceisthe_____relationship.

a.rewards-personalgoals

b.performance-reward

c.effort-performance

d.rewards-effort

Moderate;p.190）

91.Whichofthefollowingconceptsisinconsistentwiththeexpectancytheoryofmotivation?

a.Self-interestispursued.

b.Performanceandrewardsarerelated.

c.Attractiverewardswillmotivate.

d.One’sinputsandoutputsarecomparedtoanother’s.

Challenging;p.189-190）

TRUE/FALSE

DefiningMotivation

97.Motivationisapersonalitytrait.

Moderate;p.170）

EarlyTheoriesofMotivation

104.Higher-orderneedsaresatisfiedexternally,whereaslower-orderneedsarepredominantlysatisfiedinternally.

Challenging;p.171）

110.AccordingtoHerzberg,theoppositeof“satisfaction”is“dissatisfaction.”

Moderate;p.173）

112.AccordingtoHerzberg,payisamotivationfactor.

Modera