Cultural Representative Program.docx

Cultural Representative Program.docx

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CulturalRepresentativeProgramCulturalRepresentativeProgramOneofthegreatestbenefitsoftheDisneyInternationalProgramsistheexperiencegainedwhileworkingasaCulturalRepresentative.Thisisanopportunitytoworkandlearnfromoneoftheworldsleadingentertainmentandhospitalitycompanies!

IntheCulturalRepresentativeProgram,participantssharetheircultureandcustomswithourGuestswhovisitfromallovertheworld.Toqualifyforthisprogram,participantsmustauthenticallyrepresentoneofthecountriesorregionswehaverecreatedinlookandfeelattheWaltDisneyWorldResort.ParticipantsinthisprogramwillworkinFoodandBeverage,Attractions,KidcotorMerchandiseatoneofthethemedpavilionsatEpcotWorldShowcase;inGuestRelationsatoneofourfourthemeparksortheDowntownDisneyArea;oratDisneysAnimalKingdomThemeParkorDisneysAnimalKingdomLodge.Inthisrole,participantswillhavetheopportunitytosharetheuniquecultureandcustomsoftheircountrywithGuests,whilehandlingthespecificpositionstraditionalresponsibilities.TheCulturalRepresentativeProgramisa12-monthexperience,althoughprogramlengthmayvarywiththecountry/positionoffered.中国馆Thisunique12-monthprogramoffersfriendly,outgoing,hospitality-orientedindividualsfromthemanyregionsofChinatheopportunitytorepresenttheculturesandtraditionsoftheircountrywhileinteractingwithGuestsfromallovertheworld.ParticipantshiredasCulturalRepresentativeswillworkintheEpcotChinaPavilion.EpcotopenedattheWaltDisneyWorldResortonOctober1,1982.AspartofEpcot,WorldShowcasehasbecomeacommunityofnations;theonlypermanentinternationalexpositionofitskind,focusingontheculture,traditions,tourismandaccomplishmentsofpeoplearoundtheworld.ThiscommunityofnationsisrepresentedbytheUnitedKingdom,France,Morocco,Japan,Italy,Germany,China,Norway,Mexico,theUnitedStatesofAmericaandCanada.ApproachingtheChinaPavilion,Guestsaregreetedbyalarge,colorfulgate.Ahead,threeterracesrisetoformthebasefortheHallofPrayerforGoodHarvests.InsidetheHallofPrayer,delicateartworkembellishesthehighceilingandstonefloor.TheentireHallservesasthepre-showlobbywithwondrousscenesofChina,includingtheGreatWall,theYangtzeandYellowRivers,andcitiessuchasBeijing,GuilinandShanghai.Exitingthetheater,Guestsfindthemselvesinthelively,bustlingatmosphereofamodernChinesecommercialdistrict.ThelargemarketplaceofindoorshopsandoutdoorcartsfeaturessuchqualityChineseproductsassilkrobes,jadejewelry,books,porcelain,lanterns,artobjects,handcraftedpapergoodsandmore.OppositetheshopsistheHouseoftheWhisperingWillows,anartgalleryfeaturingchangingexhibitsofrareandauthenticpiecesofChineseart.NexttothemerchandiseshopsistheLotusBlossomCaf,acounter-servicerestaurantwhereGuestsmaysnackoneggrollsorotherChinesetreats.TheelegantNineDragonsRestaurantoffersadiversemenufeaturingspecialtiesfrommanyareasofChina,includingtheHunan,SzechuanandCantonprovinces.Outsideontheterrace,GuestsenjoyperformancesbyChineseacrobatsandotherauthenticentertainmentofthisverydiversecountry.Attractionsdutiesmayinclude:

GreetingandinteractingwithGuestswhilepromotingtheparticipantsculturalheritageIntroducingtheshowbyspeakinginfrontoflargegroupsMonitoringGuestsafetyandflowOrganizingaudiencecontrolMaintainingthecleanlinessoftheattractionandpavilionKidcotFunStopsTheKidcotFunStopsappearinallofthepavilionsaroundWorldShowcaseatEpcotandserveasaplatformforculturalinteractionwithchildren.KidcotFunStopsdutiesmayinclude:

GreetingandinteractingwithGuestswhilepromotingtheparticipantsculturalheritageOrganizingcraftprojectsforchildrenMaintainingthecleanlinessoftheKidcotFunStopsareaandpavilionInteractingandengaginginculturalactivitiesLanguageexchangeChinaPavilionExhibitionCorporationChinaPavilionExhibitionCorporation,anOperatingParticipantattheWaltDisneyWorldResort,operatesthefull-servicerestaurant,thequick-servicerestaurantandthemerchandiseshopsattheChinaPavilion.Workingintheseareas,participantswouldbeanemployeeofChinaPavilionExhibitionCorporation,anindependentcompany;butstillpartoftheDisneyInternationalPrograms.FoodandBeveragedutiesmayinclude:

GreetingandinteractingwithGuestswhilepromotingtheparticipantsculturalheritageSellingfoodandbeverages,includingalcoholicbeverages,atoutdoorcartsEscortingGueststotablesintherestaurantUsingacomputerizedcashregisterandreservationsystemTakingGuestsordersandservingfoodSetting,stockingandcleaningtables,cartsandrestaurantEmptyingtrashcansMerchandisedutiesmayinclude:

GreetingandinteractingwithGuestswhilepromotingtheparticipantsculturalheritageDemonstratingandsellingpavilionmerchandiseinindoorandoutdoorareasOperatingacomputerizedcashregisterSettingup,stockingandcleaningshelvesandcartsMaintainingthecleanlinessoftheshopsHourlyWageWhileapartofDisneyInternationalPrograms,CastMemberswageswillbedependentontheroletheyfulfillandthecompanyforwhichtheywork.SomeoftherolesforwhichwehireareroleswithWaltDisneyWorldOperatingParticipants,andallwagedecisions,benefitsandhoursworkedwillbedeterminedbythatparty.However,allparticipantswhoareemployedbyOperatingParticipantswillstillbeapartoftheDisneyInternationalPrograms.ParticipantsemployeddirectlybyDisneyareguaranteedtobescheduledaminimumof32hoursperweek,butwillmostlikelywork40-45hoursperweek.However,participantsarewelcometosignupforanyadditionalworkshiftsiftheyareavailable.Duringourpeakandholidayseasons,CastMembersmaybescheduledtoworkmorethan45hoursperweek.Participantsdaysoffmayvaryfromweektoweek.WorkSchedulesCastMembersmaybeworkingnights,weekendsorholidaysduringtheirprogram,possiblyinavarietyofdifferentpositions.BecausetheWaltDisneyWorldResortisavacationdestination,wearebusiestwhentherestoftheworldisonholiday.Flexibilityandfullavailabilityinaparticipantsworkschedulearekeystosuccessinthisprogram.Ourmulticulturalenvironmentencourageseveryonetoachievebothpersonalandprofessionalgrowth.DisneyInternationalProgramsparticipantshavetheopportunitytolearnfromexperiencedDisneyprofessionals.TheycanalsotakeadvantageofvaluableresourcesattheDisneyCastServiceCenters,whichareself-directedcareerresourcecenterslocatedthroughouttheWaltDisneyWorldResort.OurcompanyestablishedthesecenterstoprovideallWaltDisneyWorldCastMembersaccesstothetoolstheyneedforongoingcareerdevelopment.TheCastServiceCentershavebecomeastapleoftheDisneyInternationalProgramslearningexperience.Eachlocationisstaffedtoofferhands-onassistancewhenneeded.CastServiceCenteroffersfourbasicservices:

LibraryservicesComputer-basedlearningLearningactivitiesCareerresourcesLibraryServicesCastMembersmaycheckoutresourcesinvariousformatsincludingbooks,DVDsandCDs.Theseresourcesenhancetheirpersonalandprofessionaldevelopmentandcomplementtheirworkingandlivingexperiences.TheCastServiceCenterteamisconstantlysupplementingresourcesbasedonleadingbusinesstheoriesandtrends.CulturaldiversityisanimportantfocusoftheCastServiceCenters.CastMemberscanstudyvariousculturesandputtheoryintopracticedailyastheyencounterGuestsandCastMembersfromallovertheworld.Languageresourcesrateassomeofthemostpopularactivitiesinourcenters.TheCastServiceCentersprovideavarietyofresourcestosupportCastMembers.Inadditiontothesereadings,othertopicsfocusonimprovingGuestservice,improvingcommunication,changemanagement,leadershipdevelopmentandtimemanagement.Theseresourcescanproveinvaluabletoanyonepreparingforadventureintodaysbusinessworld.Computer-BasedLearningEveryday,computersarebecomingmoreimportanttothefutureofbusiness,andWaltDisneyWorldCastMembershavetheopportunitytoimprovetheircomputerskillsatCastServiceCenters.ComputertutorialscovertopicssuchasMicrosoftWordandExcel,FrontPageandOutlook.Inadditiontocomputerprograms,participantsmayselecttutorialsthatcoverlanguages,marketing,accountingandfinance.Also,CastMembersmayusecomputersatCastServiceCenterortheDisneyLearningCenteratVistaWayforInternetresearch.CareerResourcesTheCastServiceCentershaveavastcollectionofresourcesthathelpourCastMembersfocusonpreparingforajobsearch,includingtutorialsoncreatingarsum/CV,sharpeninginterviewingskills,andmore.Manyoftheseresourcesarementionedabove.OurhousingallowsCastMembersthepossibilitytoliveandinteractwithpeoplefromallovertheworld.Theywillmeetpeopleusingourtransportationsystem,workingoutatthefitnesscentersorwhilesunningorswimmingatthepools.Ourapartmentcomplexesfeatureone-,two-,three-andfour-bedroomapartments,andallbedroomsaresharedbytwopeople.Theweeklyhousingcost,whichincludesallamenities,variesdependingonthesizeandlocationoftheapartment.Allassignmentsarebasedonanumberoffactors,includingtypeofprogram,arrivalanddeparturedates,gender,age（overorunder21）,availability,etc.Thereisnoco-edhousing.Pleasenotehousingisonlyallowedforparticipantsoftheprogram,andnooneundertheageof18ispermittedinhousing.Housingcostsrangefrom$86-108perweek,dependingonthesizeoftheapartmentandtheamenitiesofferedatthecomplex.Tomakethelivingexperiencemoreconvenient,thehousingcostsarededuct