超级市场商业策划.docx
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超级市场商业策划
Supermarket
Jackson
Business09457226
2010/12/2
Content
Part1
●Executivesummary
Part2
●Introductionandbusinessoverview
------CompanyDescription
1.Threedifferentbranches
2.ProductandService
------SWOTAnalysis
------PESTAnalysis
------MarketResearch
Part3
●Marketingplanintroduction
●Effectivetoolsformarketingsuccess
Part4
●MarketingCalendar
●Budget
Part1
Executivesummary
IwillestablishacompanyaboutchainsupermarketanditsnamewillbeJacksonSupermarket.TheheadquarterofthesupermarketwillbefoundedinQidonginNantong.
MyTarget:
Theshort-termgoalisthatinthe2to4yearsIwillmakeittheprovincesupermarketandthentherewillbeabout50to60chainsupermarketsinwhereverpossibleinJiangsuProvince.What’smore,ifpossible,Iwillmakeadeepdevelopmentofsupermarketinotherprovince.
Themedium-termgoalisthatinthe5to10yearsIwillsetupmysupermarketsinmorethan20provincesandmakemycompanyanationwidesupermarket.AtthattimeIwillownthousandsofsupermarketsandthentrymybesttomakemycompanygopublicinforeigncountries.
Thelong-termgoalisthatIhopethatIcandevelopmycompanyintotheSoutheastAsiamarketandmycompanywillbecometheonewhichhassomechainstoresinsomeAsianareas.Besides,Ialsomakeadeepdevelopmentofitinothercontinents.
Thedistinguishingfeatureofthesupermarketrunningisthatwecreateacomfortableshoppingenvironmentandprovidebetterandavarietyofservicestotheallkindsofcustomers.Ofcourse,wealsohaverichgoodsandthegoodsarecheap.What’smore,wehavemorescientificmanagementandshapetheimageofdistinguishingfeature.Itrymybesttomaketheflowofcurrencysmoothandfast.Thenwewillhaveaverygoodreputation.
ThestrategyoftherunningisthatIwillnotdevelopmysupermarketinsomebigcities,especiallyavoiddirectcompetitionwithlarge-scaleinternationalchaincompanies.Wecanpaymoreattentiontomediumandsmallcitiesandsomeruraltownswhichhavehadadevelopedeconomy.Wewillbecometheleaderinthemarketlikethis.
Part2
Introductionandbusinessoverview
CompanyDescription
1.Threedifferentbranches
IfyouhavereadtheExecutiveSummary,youmustknowaboutthegoal,thefeatureandthestrategyofrunning.NowIamgoingtomakesomeaddition.
Mysupermarket,aformofgrocerystore,isaself-servicestoreofferingawidevarietyoffoodandhouseholdmerchandise,organizedintodepartments.Itislargerinsizeandhasawiderselectionthanatraditionalgrocerystoreanditissmallerthanahypermarketorsuperstore.
Thetraditionalsuburbansupermarketoccupiesalargeamountoffloorspace,usuallyonasinglelevel.Itisusuallysituatedneararesidentialareainordertobeconvenienttoconsumers.Itsbasicappealistheavailabilityofabroadselectionofgoodsunderasingleroof,atrelativelylowprices.Otheradvantagesincludeeaseofparkingandfrequentlytheconvenienceofshoppinghoursthatextendfarintotheeveningoreven24hoursaday.Supermarketsusuallyallocatelargebudgetstoadvertising.Theyalsopresentelaboratein-storedisplaysofproducts.Thestoresareusuallypartofcorporatechainsthatownorcontrol(sometimesbyfranchise)othersupermarketslocatednearby—eventransnationally—thusincreasingopportunitiesforeconomiesofscale.
Supermarketsusuallyofferproductsatlowpricesbyreducingtheireconomicmargins.Certainproducts(typicallystaplefoodssuchasbread,milkandsugar)areoccasionallysoldaslossleaders,thatis,withnegativeprofitmargins.Tomaintainaprofit,supermarketsattempttomakeupforthelowermarginsbyahigheroverallvolumeofsales,andwiththesaleofhigher-marginitems.Customersusuallyshopbyplacingtheirselectedmerchandiseintoshoppingcarts(trolleys)orbaskets(self-service)andpayforthemerchandiseatthecheck-out.Atpresent,manysupermarketchainsareattemptingtofurtherreducelaborcostsbyshiftingtoself-servicecheck-outmachines,whereasingleemployeecanoverseeagroupoffourorfivemachinesatonce,assistingmultiplecustomersatatime.
Mysupermarketisinthemainformaboutmediumchainstore.Specifically,wehavethreedifferentbranches.
A—Area:
1000to2000squaremeters,itcanpromotethecorporateimageandwecanlookitastheflagshipstoreortheheadquarteroftheregionalmarket.Italsocanmanagetheothertwobranches.
B—Area:
500to800squaremeters,itismainlyusedinsmallormediumcities,regionalbusinesscentersandruraltowns.Itwillproviderichgoodstothecustomerstomeettheirdemandaboutallkindsoflife.
C—Area:
200to300squaremeters,asasmallshopinthesmallormediumcities’communities,itmainlyprovideaveryconvenientandfastplacetothecustomerswholiveinlivingarea.Itcanmeettheresidentsonthegeneralfoodanddailynecessities.
Ingeneral,inthesmallormediumcitieswewillsetupsomeAandBstoresinbusinessdistrict,transportationhub,theregionalbusinesscenterandcommercialstreetsinthelargecommunities.WesetupsomeCstoresintheimportandexportoftheresidentialarea,publicbuildingsandtheregionalcommercialstreets.Ifwedothis,wewillpromotethecorporateimage,attractthelocalresidentsandthenwebecometheleaderintheregionmarket.
Insmalltowns,wemainlysetupAandBstores.Wewilltaketheadvantageofthecapitalandmanagementtomakethedistancebetweenthelocalfragmentedbusinessoperatorsandusbigger.Wecanprovidethegoodsandservicetoallcustomersinthetownsandestablishthepositionofmarketleader.
2.ProductandService
●ProductCategory
Thesupermarkettypicallycomprisesmeat,freshproduce,anddairyandbakedgoodsdepartments,alongwithshelfspacereservedforcannedandpackagedgoodsaswellasforvariousnon-fooditemssuchashouseholdcleaners,pharmacyproductsandpetsupplies.Mostsupermarketsalsosellavarietyofotherhouseholdproductsthatareconsumedregularly,suchasalcohol(wherepermitted),medicine,andclothes,andsomestoressellamuchwiderrangeofnon-foodproducts.
——Principlesoflargecategory
Inthesupermarket,alargedivisionoftheclassificationshouldnotexceedtenbecauseitiseasyforustomanage.However,thisstilldependsontheoperator’sbusinessphilosophy.Ifwewanttoputabusinessintoawiderangeofareas,wewillneedmorelargeclassification.Theprincipleoftheclassificationisusuallyaccordingtothecharacteristicsofgoods.
---Productionsource
---Productionmethod
---Handlingway
---Preservationway
Largesimilargoodscanbelookedasamajorcategory.Forexample,aquacultureisabigcategorybecausethesourceofthecategoryiswater,seaorriverandtheirwayofpreservationandtreatmentisalsosimilar.Soitcanbeclassifiedintoacategory.
——Principlesofmediumcategory
AThefunctionofthegoods
Classifythegoodsbythefunctionofthem.Forexample,wecanhaveamediumcategoryabout“BreakfastConnected”incandiesandcookiesinthebigcategory.“BreakfastConnected”isaconceptofafunctionandpurposeandwecangivethecustomersa“RichBreakfast”.Sowecanputtoast,bread,jam,peanutbutter,cerealsandothergoodsinonemediumcategory.
BThemethodofproduction
Sometimestheuseofcertaingoodsisnotidenticalanditisdifficulttoclassifythem.Atthispointwedoitbytheirmethodsofmanufacture.Forexample,inalargelivestockcategorythereisamediumcategorynamed“processedmeat”,whichgatherstheham,sausage,hotdog,chickennuggets,smokedmeat,baconandothergoods.Theyhavedifferentfunction,butsimilarmethodofmanufacture.
So“processedmeat”hasbecomeamediumcategory.
CTheoriginofthegoods
Inbusinessstrategy,sometimeswehopethefeaturesofcertaingoodsareprominentanditmustbemanagedinparticular.Sotheclassificationabouttheoriginofthegoodsworkswell.Forexample,somestorespaymoreattentiontotheforeigncustomerssotheythinkitisveryimportanttoruntheimportedgoodandmakethe“importcookies”amediumcategory.Theygathercookiesfromforeigncountriesinonemediumcategory.Itiseasytofacilitatethepurchaseorsaleofthestatistics.
——Principlesofsmallcategory
AThefunctionofthegoods(thesamewiththemediumcategory)
BThespecificationsandpackagetypeofthegoods
Therearealsosomeprinciples:
——Principlesofthegoods’composition
——Principlesofthegoods’taste
●Service
Inmarketeconomysupermarketserviceshowsstrongvitality.
1.Serviceonexistingproductsplaysanimportantroleinpromotingsales.Whenthesupermarketsellsthegoods,itneedstoofferallkindsofservice.Forexample,wemustanswerthequestionsfromthecustomersandtellthemabouttheuseoftheproductionandtheknowledgeofthemaintenance.Theseserviceswillhelpsales.
2.Servicecanchangethepotentialdemandforconsumerintoreality.AccordingtoanauthorityinShenzhenabouttheconsumerbuyingbehavior,intheconsumersshoppinginsupermarketonly40%ofthemhavetheplantobuysomethingand60%donothavetheplan.Thus,fullystimulatethedesireofthepotentialconsumersisagoodwaytopromotethesupermarketsales.Sotheserviceisveryimportant.
Theserviceofthesaleisalong-termservice.Wecannotdeceivetheconsumers.Themostimportantisthatwemustgetthetrustfromtheconsumers.
SWOTAnalysis
Strengths
●Inexpensive
●Richgoods
●One-stopshopping
●High-qualityservice
●Greatcoverage
●NiceMembership
Wehaveanadvancedinformationtechnologyt