商务英语交流.docx

商务英语交流.docx

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商务英语交流

问好

　　1.Goodmorning/afternoon/evening./MayIhelpyou?

/AnythingIcandoforyou?

　　2.Howdoyoudo?

/Howareyou?

/Nicetomeetyou.

　　3.It’sagreathonortomeetyou./Ihavebeenlookingforwardtomeetingyou.

　　4.WelcometoChina.

　　5.Wereallywishyou'llhaveapleasantstayhere.

　　6.Ihopeyou’llhaveapleasantstayhere.IsthisyourfistvisittoChina?

　　7.Doyouhavemuchtroublewithjetlag?

　　机场接客

　　1.Excuseme;areyouMr.WilsonfromtheInternationalTradingCorporation?

　　2.HowdoIaddressyou?

　　3.MaynameisBenjaminliu.I’mfromtheFuzhouE-fashionElectronicCompany.I’mheretomeetyou.

　　4.Wehaveacaranovertheretotakeyoutoyouhotel.Didyouhaveanicetrip?

　　5.Mr.Davidsmithaskedmetocomehereinhisplacetopickyouup.

　　6.Doyouneedtogetbackyourbaggage?

　　7.Isthereanythingyouwouldliketodobeforewegotothehotel?

　　相互介绍

　　1.Letmeintroducemyself.MynameisBenjaminLiu,anInt’lsalesmanintheMarketingDepartment.

　　2.Hello,IamBenjaminLiu,anInt’lsalesmanofFUZHOUE-FASHIONELECTRONICCOMPANY.Nicetomeetyou./pleasedtomeetyou./Itisapleasuretomeetyou.

　　3.IwouldliketointroduceMarkSheller,theMarketingdepartmentmanagerofourcompany.

　　4.LetmeintroduceyoutoMr.Li,generalmanagerofourcompany.

　　5.Mr.Smith,thisisourGeneralmanage,Mr.Zhen,thisisourMarketingDirector,Mr.Lin.AndthisisourRDDepartmentManager,Mr.Wang.

　　6.IfI’mnotmistaken,youmustbeMissChenfromFrance.

　　7.Doyourememberme?

BenjaminLiufromMarketingDepartmentofPVC.Wemetseveralyearsago.

　　8.Isthereanyonewhohasnotbeenintroducedyet?

　　9.Itismypleasuretotalkwithyou.

　　10.Hereismybusinesscard./MayIgiveyoumybusinesscard?

　　11.MayIhaveyourbusinesscard?

/Couldyougivemeyourbusinesscard?

　　12.Iamsorry.Ican’trecallyourname./Couldyoutellmehowtopronounceyournameagain?

　　13.I’amsorry.Ihaveforgottenhowtopronounceyourname.

　　小聊

　　1.IsthisyourfirsttimetoChina?

　　2.DoyoutraveltoChinaonbusinessoften?

　　3.WhatkindofChinesefooddoyoulike?

　　4.WhatisthemostinterestingthingyouhaveseeninChina?

　　5.WhatissurprisingtoyouraboutChina?

　　6.Theweatherisreallynice.

　　7.Whatdoyouliketodoinyoursparetime?

　　8.Whatlineofbusinessareyouin?

　　9.Whatdoyouthinkabout…?

/Whatisyouropinion?

/Whatisyourpointofview?

　　10.Nowonderyou'resoexperienced.

　　11.Itwasnicetotalkingwithyou./Ienjoyedtalkingwithyou.

　　12.Good.That'sjustwhatwewanttohear.

　　确认话意

　　1.Couldyousaythatagain,please?

　　2.Couldyourepeatthat,please?

　　3.Couldyouwritethatdown?

　　4.Couldyouspeakalittlemoreslowly,please?

　　5.Youmean…isthatright?

　　6.Doyoumean..?

　　7.Excusemeforinterruptingyou.

　　社交招待

　　1.Wouldlikeaglassofwater?

/canIgetyouacupofChineseredtea?

/HowaboutaCoke?

　　2.Alright,letmemakesome.I’llberightback.

　　3.Acupofcoffeewouldbegreat.Thanks.

　　4.Therearemanyplaceswherewecaneat.HowaboutCantonesefood?

　　5.Iwouldliketoinviteyouforlunchtoday.

　　6.Oh,Ican’tletyoupay.Itismytreat,youaremyguest.

　　7.MayIproposethatwebreakforcoffeenow?

　　8.Excuseme.I’llberightback

　　9.Excusemeamoment.

　　告别

　　1.Wishyouaverypleasantjourneyhome?

Haveagoodjourney!

　　2.ThankyouverymuchforeverythingyouhavedoneusduringyourstayinChina.

　　3.Itisapityyouareleavingsosoon.

　　4.I’mlookingforwardtoseeingyouagain.

　　5.I’llseeyoutotheairporttomorrowmorning.

　　6.Don’tforgettolookmeupifyouareeverinFUZHOU.Haveanicejourney!

　　约会

　　1.MayImakeanappointment?

I‘dliketoarrangeameetingtodiscussourneworder.

　　2.Let’sfixthetimeandtheplaceofourmeeting.

　　3.Canwemakeitalittlelater?

　　4.DoyouthinkyoucouldmakeitMondayafternoon?

Thatwouldsuitmebetter.

　　5.Wouldyoupleasetellmewhenyouarefree?

　　6.I’mafraidIhavetocancelmyappointment.

　　7.ItlooksasifIwon’tbeabletokeeptheappointmentwemade.

　　8.Willyouchangeourappointtomorrowat10:

00tothedayaftertomorrowatthecametime?

　　9.AnytimeexceptMondaywouldbeallright.

　　10.OK,Iwillbehere,then.

　　11.We'llleavesomeeveningsfree,thatis,ifitisallrightwithyou.

       价格

　　客人询价

　　1.Willyoupleaseletushaveanideaofyourprice?

　　2.Arethepricesonthelistfirmoffers?

　　3.Howabouttheprice/Howmuchisthis?

　　我们报价

　　4.Thisisourpricelist.

　　5.Wedon’tgiveanycommissioningeneral.

　　6.Whatdoyouthinkofthepaymentterms?

　　7.HereareourFOBprices.Allthepricesinthelistsaresubjecttoourfinalconfirmation.

　　8.Ingeneral,ourpricesaregivenonaFOBbasis.

　　9.Weofferyouourbestprices,atwhichwehavedonealotbusinesswithothercustomers.

　　10.Willyoupleasetellusthespecifications,quantityandpackingyouwant,sothatwecanworkouttheofferASAP?

　　11.Thisisthepricelist,butitservesasaguidelineonly.Isthereanythingyouareparticularlyinterestedin?

　　客人还价

　　12.Isitpossiblethatyoulowerthepriceabit?

　　13.Doyouthinkyoucanpossiblycutdownyourpricesby10%?

　　14.Canyoubringyourpricedownabit?

Say$20perdozen.

　　15.It’stoohigh;wehaveanotherofferforasimilaroneatmuchlowerprice.

　　16.Butdon’tyouthinkit’salittlehigh?

　　17.Yourpriceistoohighforustoaccept.

　　18.Itwouldbeverydifficultforustopushanysalesitatthisprice.

　　19.Ifyoucangoalittlelower,I’dbeabletogiveyouanorderonthespot.

　　20.Itistoomuch.Canyoudiscountit?

　　拒绝还价

　　21.Ourpriceishighlycompetitive./thisisthelowestpossibleprice./Ourpriceisveryreasonable.

　　22.Ourpriceiscompetitiveascomparedwiththatintheinternationalmarket.

　　23.Totellyouthetruth,wehavealreadyquotedourlowestprice.

　　24.Icanassureyouthatourpriceifthemostfavorable.Atrialwillconvinceyouofmywords.

　　25.Thepricehasbeencuttothelimit.

　　26.I’msorry.Itisourrock-bottomprice.

　　27.Myofferwasbasedonreasonableprofit,notonwildspeculations.

　　28.Whileweappreciateyourcooperation,weregrettosaythatwecan’treduceourpriceanyfurther.

　　接受还价

　　29.Canweeachmakesomeconcession?

　　30.Inordertoconcludebusiness,wearepreparedtocutdownourpriceby5%.

　　31.Ifyourorderisbigenough,wemayreconsiderourprice.

　　32.Buyerwishtobuycheapandsellerswishtoselldear.Everyonehasaneyetohisownbenefit.

　　33.Thepriceofhiscommodityhasrecentlybeenadjustedduetoadvanceincost.

　　34.Consideringourgoodrelationshipandfuturebusiness,wegivea3%discount.

　　订单

　　客人询问最小单数量

　　35.What’sminimumquantityofanorderofyourgoods?

　　询问订货数量

　　36.Howmanydoyouintendtoorder?

　　37.Wouldyougivemeanideahowmuchyouwishtoorderfromus?

　　38.Whencanweexpectyourconfirmationoftheorder?

　　39.Asourbacklogsareincreasing,pleasehastentheorder.

　　40.Thankyouforyourinquiry.Wouldyoutelluswhatquantityyourequiresothatwecanworkouttheoffer?

　　41.Weregretthatthegoodsyouinquireaboutarenotavailable.

　　客人回答订单数量

　　42.Thesizeofourorderdependsgreatlyontheprices.

　　43.Well,ifyourorderislargeenough,wearereadytoreduceourpriceby2percent.

　　44.Ifyoureduceyourpriceby5,wearegoingtoorder1000sets.

　　45.Consideringthelong-standingbusinessrelationshipbetweenus,weacceptit.

　　46.Thisisatrialorder;pleasesendus100setsonlysothatwemaytestthemarket.Ifsuccessful,wewillgiveyoulargeordersinthefuture.

　　47.Wehavedecidedtoplaceanorderforyourelectronicweighingscale.

　　48.I’dliketoorder600sets.

　　49.Wecan’texecuteordersatyourlimits.

　　感谢下单

　　50.Generallyspeaking,wecansupplyformstock.

　　51.IwanttotellyouhowmuchIappreciateyourorder.

　　52.Thankyouforyourorderof100dozenoftheshirts.Weassureyouofapunctualexecutionofyourorder.

　　53.Thankyouverymuchforyourorder.

　　交货

　　客人询问交货期

　　54.Whataboutourrequestfortheearlydeliveryofthegoods?

　　55.Whatistheearliesttimewhenyoucanmakedelivery?

　　56.Howlongdoesitusuallytakeyoutomakedelivery?

　　57.Whenwillyoudelivertheproductstous?

　　58.Whenwillthegoodsreachourport?

　　59.Whataboutthemethodofdelivery?

　　60.WillitpossibleforyoutoshipthegoodsbeforeearlyOctober?

　　答复交货期

　　61.Ithinkwecanmeetyourrequirement.

　　62.I‘msorry.Wecan’tadvancethetimeofdelivery.

　　63.I’mverysorryforthedelayindeliveryandtheinconvenienceitmusthavecausedyou..

　　64.WecanassureyouthattheshipmentwillbemadenotlaterthanthefisthalfofMay.

　　65.Wewillgetthegoodsdispatchedwithinthestipulatedtime.

　　66.TheearliestdeliverywecanmakeisattheendofSeptember.

　　客人要求提早交货

　　67.Youmayknowthattimeofdeliveryisamatterofgreatimportant.

　　68.Youknowthattimeofdeliveryifveryimportanttous.Ihopeyoucangiveourrequestyourspecialconsideration.

　　69.Let’sdiscussthedeliverydatefirst.Youofferedtodeliverthegoodswithinsixmonthsafterthecontractsigning.

　　70.Theintervalistoolong.Couldweexpectanearliershipmentwithinthreemonths?

　　稳住客人

　　71.Weshalleffectshipmentassoonasthegoodsareready

　　72.Wewillspeeduptheproductioninordertoshipyourorderintime.

　　73.Ifyoudesireearlierdelivery,wecanonlymakeapartialshipment.

　　74.Butyou’dbettership