跨文化商务交际智慧树知到课后章节答案2023年下山东管理学院.docx

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跨文化商务交际智慧树知到课后章节答案2023年下山东管理学院

山东管理学院

第一章测试

1.Verbalcommunicationisthetransferringofthoughtsbetweenindividualsonlyviaspokenmessages.

答案:

2.Languageandculturearecloselyrelated,reflecting,influencingandshapingeachother.

答案:

3.Verbalcommunicationisnotasclarifiedandefficientasotherwaysofcommunication,e.g.writtencommunication.

答案:

4.Thetermsofinterculturalcommunicationandinternationalcommunicationcanbeusedinterchangeably.

答案:

5.Whencultureiscontrastedwithnature,itcanbedefinedaslifewayofapopulationinitsbroadsense,meaningwhatcharacterizestheparticularwayoflifeofapopulation.

答案:

6.Withtheintegrationoflanguageintothefabricofculture,confusionanddysfunctionwouldreignandtheculturewouldfail.

答案:

7.()isthecommunicationatthesamelevelinanorganization.

答案:

horizontalcommunication

8.()isthecommunicationiswithinbusinessandadministration,aimingatacommonobjectiveandprofitsforboththeindividualsandorganizations.

答案:

businesscommunication

9.Itisasetofsymbolsandtherulesforcombiningthosesymbolsandrulesthatareusedandunderstoodbyalargecommunityofpeople.

答案:

language

10.ltisthestudyofhowspeakersusethelanguagetoreachsuccessfulcommunication,andthestudyoftheeffectthatlanguagehasonhumanperceptionsandbehaviors.

答案:

pragmatics

第二章测试

1.Knowingaboutthesefivestageswillhelppeopleadjusttoanewculturemorequickly.

答案:

2.Inthefivestagesofcultureshock,thefirststage(honeymoonstage)isusuallytheshortest.

答案:

3.Forsomemultinationalfirms,theycanalleviatecultureshockbyselectingemployeesforoverseasassignmentswhopossesscertainpersonalandprofessionalqulifications.

答案:

4.Everyreturneewillexperienceareversecultureshockcomingbackhomeafterspendingmuchtimeabroad.

答案:

5.Theeasieritistoadjusttoanewculture,theeasieritistoreadjusttohomeculture.

答案:

6.Inthe(),peoplewillhaveaverypositiveimpressionofthenewculture.

答案:

honeymoonstage

7.Whenapersonentersastrangeculture,allormostofthesefamiliarcuesareremoved,heorsheislike().

答案:

afishoutofwater

8.CultureshockCANNOTbe().

答案:

avoided

9.Whichofthefollowingarethepsychologicalsymptomsofcultureshock?

答案:

excessiveconcernforhealthorsecurity;feelinglikeyouhavenocontroloveryourlife;crying;feelinghelplessanddependent

10.Whichofthefollowingarethepsysicalsymptomsofcultureshock?

答案:

useofalcoholanddrugs;adeclineinworkquality;craving“homecooking”;greatconcernoverminorpainsandskineruptions

第三章测试

1.Whichisnotthecharacteristicsofnonverbalcommunication?

()

答案:

Discontinuous

2.Nonverbalmessagescanbemoreemotionalintheirappealandimpactthanverbalones.()

答案:

3.WhataretheuniquefunctionsofNonverbalcommunicationininterpersonalcommunication?

()

答案:

replacing;conveying;regulating;modifying

4.Differentcountrieshasthesamegesturesingreetings.()

答案:

5.Allcommunicativebodymovementsaregenerallyclassifiedaskinesics.

答案:

6.WhichstatemateistruedescribinggreetingsinThailand?

答案:

peopleputtheirhandstogetherandbow

7.Gesturesareculture-specific。

()

答案:

8.Eyecontactoroculesics,isnotanimportantaspectofbodylanguage

答案:

9.Spatiallanguage,isthestudyofthewaythatpeopleusephysicalspacetoconveymessage.()

答案:

10.WhicharethecharacteristicsofM-timecultures?

答案:

timeisviewedasadiscretecommoditythatcanbesaved,wasted,borrowed,orkilled.;theyemphasizeschedules.

第四章测试

1.Valuecanbeexplicitorimplicit.()

答案:

2.Valuesareusefulinexplainingandunderstandingculturalsimilaritiesanddifferencesinbehaviors.()

答案:

3.Whatfactorsshouldbeconsideredconcernedwithculturedifferences?

答案:

allthethreechoicesareture.

4.culturalvaluesguidebothperceptionandcommunication.()

答案:

5.WhatshouldbeconsideredasculturaldimensionaccordingtoHofstede?

()

答案:

Uncertaintyavoidance;Masculinityversusfemininity;Powerdistance;IndividualismVS.Collectivism

6.Long-TermOrientationdealswithasociety’stoleranceforuncertaintyandambiguity.()

答案:

7.whichoneisnotthecharactersofCollectivism?

()

答案:

personalfreedom

8.Masculinityversusitsopposite,femininity,referstothedistributionofemotionalrolesbetweenthegenders.()

答案:

9.ThereismoreemphasisonIthanonweforindividulists.

答案:

10.Westernpeoplearesaidtothinkinlinearfashion.

答案:

第五章测试

1.Manystereotypesareprovidedby().

答案:

schooleducation;history;customs;massmedia

2.Culturalbreakdowns,setbacksorconflictsresultfrommisinterpretations,ethnocentrism(民族中心主义),andstereotypeasaresultof().

答案:

racialbias

3.Whichofthecontextualcuesdonotmatterinahigh-contextculture?

答案:

Thetypeofrelationshipthatexistsbetweenthespeakerandthelistener.

4.Thelow-contextculturedoesn’thavewhichofthecharacteristics?

答案:

Tendstouse"logic"topresentideas.

5.Thefollowingadvantagesofhigh-contextculturedon’tinclude

答案:

Groupprojectsandteameffortstendtobepracticableandeffective.

6.Onewaytodeterminewhetheraculturefavorsadirectorindirectstyleincommunicationis().

答案:

Howtheysay,“No.”

7.China,Korea,Japan,LatinAmerica,andtoacertainextent,France,areconsideredtobehigh-contextcultures.

答案:

8.Becausewedonothavedirectaccesstothethoughtsandfeelingsofothers,wecan’tinferwhattheyareexperiencing.

答案:

9.Lowcontextcommunicationsavesusmakingmanytrivialdecisions.

答案:

10.ForAmericans,twoorthreesecondsofsilencecanbecomfortable.

答案:

第六章测试

1.Whenschedulingbusinessactivities,youhavetotakeintoconsideration()withpeoplefromothercultures.

答案:

variablerulesofengagement

2.Officehours()indifferentcountries.

答案:

vary

3.Customarilyhoursofworkinmostcountriesare().

答案:

9a.m.to5p.m

4.Thefirstthingyoushouldknowistheir(),()soastomakearrangementsatapropertime.

答案:

typicalhoursofwork;lunchandbreakties

5.Humoris()。

答案:

springsfromdeepculturalroots;aculturecomponent;anintegralpartofthegardenofhumancommunication

6.Beingsensitivetoculturalvariationswhenmakinginitialbusinessrelationshipswillmakeapositiveimpression.

答案:

7.Thepurposeofdiningwithbusinessassociatesisanopportunityforanenjoyableinterchangeinassociationwiththepleasureofeatingordrinking.

答案:

8.Drinkingisinvolvedinmanyformsofsocialentertainment,butitsusevariesfromcountrytocountry.

答案:

9.Thecarefulselectionandwrappingofagiftandpresentingitatthepropertimewithpropermannersconveystoothersyoursocialsensitivityandgoodmanners.

答案:

10.Thewayyouaredressedisimportantinmakingapositivefirstimpression.

答案:

第七章测试

1.Forwhichgroupisanegotiating

deadlinelikelytobetheshortest?

答案:

Americans

2.Whichcultureismostlikelytousegroup

decision-makingduringnegotiations?

答案:

Japanese

3.Culturaldifferencescangeneratepositiveimpactsonnegotiationaspeoplecanlearnfromeachother.

答案:

4.High-contextnegotiationtacticsinclude()

答案:

suggestingadditionalitems;avoidingcertainissues;supportingargumentwithpersonal;remainingopenandflexible

5.Low-contextnegotiationtacticsinclude()

答案:

avoidingcertainissues;offeringcounterproposals;supportingargumentwithfactualdata;threateningtheopposingside

6.WhichcultureisHigh-uncertainty-avoidanceculture?

答案:

Portugal;Greece;Belgium;Japan

7.PeopleofIndiaapproveofdisplaysofemotions,andnegotiatorsmustusepatienceandallowtheIndianstotaketheleadinnegotiations.

答案:

8.Itisnotadvisabletomakeahighofferatthebeginningofnegotiation.

答案:

9.Controlofthescheduleoftenleadstocontrolofthenegotiatingagenda.

答案:

10.TheScandinaviansareuncomfortablewithmuchbargainingatall.

答案:

第八章测试

1.

Whatdoesthedefinition"Aworkingknowledgeoftheculturalvariablesaffectingmanagementdecisions."referto?

答案:

Culturealsavvy

2.Whatdoesthedefinition"Thecooperationamongemployeesandemployers."referto?

答案:

Teamwork

3.Whichofthefollowingarethetypesoftrainingprograms?

答案:

StandardizedandTailor-MadeTraining;GlobalLeadershipDevelopmentTraining;CulturalAssimilatorsTraining

4.Whichofthefollowingarestrategiesofacculturation?

答案:

Deculturation.;Assimilation

5.Ininterculturaltraining,individualsshouldnotbeafraidtorecognizeandadmitthattherearedifferences.

答案:

6.Ifyourintentionsarepositive,accurate,andreciprocatedbythepeoplewithwhomyouareinteracting,yourinterculturalcompetenceswilllikelybeenhanced.

答案:

7.Interculturalcommunicationcompetencerequiressufficientawareness,knowledge,motivations,andskills.

答案:

8.Academyculturerefertothe 

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