HDS G400存储备件更换操作文档.pdf

HDS G400存储备件更换操作文档.pdf

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Copyright2015,2018,Hitachi,Ltd.DW800HitachiProprietaryREP00-00Rev.0REP00-00REPLACEMENTSECTIONCopyright2015,2018,Hitachi,Ltd.DW800HitachiProprietaryREP00-10Rev.9REP00-10Contents1.BeforeStartingReplacementWork.REP01-01-101.1BeforeStartingReplacementWork.REP01-01-101.1.1NoteattheTimeoftheUnpacking.REP01-01-101.1.2NoteonTurningOffthePower.REP01-01-101.1.3NoteonInstallingandRemovingParts.REP01-01-201.1.4NotesattheTimeoftheReplacement.REP01-01-301.1.5NoteonCableRouting.REP01-01-401.1.6NoteonRestarting.REP01-01-401.1.7NoteonCompletingtheWork.REP01-01-401.1.8NoteswhiletheStorageSystemIsBeingStarted.REP01-01-401.1.9NoteattheTimeofReplacementWork.REP01-01-401.1.10NoteswhenHandlingtheFlashModuleDrive（FMD）.REP01-01-501.1.11NoteonDeletingRemotePaths.REP01-01-801.2HotReplacementFlowchart.REP01-02-101.3ConceptofDriveMaintenance.REP01-03-101.3.1CopyBackMode.REP01-03-101.3.2DriveMaintenance.REP01-03-201.4ConceptofCacheMemoryMaintenance.REP01-04-101.5HowtoInterprettheReplaceProcedure.REP01-05-101.5.1InCaseofReplacementwhenSIMHasOccurred.REP01-05-101.5.2InCaseofReplacementwhenSIMHasNotOccurred.REP01-05-101.5.3ProcedurebeforePDEVReplacementandCorrectionCopy.REP01-05-201.5.4ConfirmationProcedure.REP01-05-301.5.5HowtoSearchaWorkIDtoReplaceaDrive.REP01-05-401.6PartsReplacementProcessingList.REP01-06-101.7AvailabilityoftheOnlineMaintenanceWhenTrueCopyIsUsed.REP01-07-101.8AvailabilityoftheOnlineMaintenanceWhenShadowImageIsUsed.REP01-08-101.9AvailabilityoftheOnlineMaintenanceWhenURIsUsed.REP01-09-101.10AvailabilityoftheOnlineMaintenanceWhenGADIsUsed.REP01-10-101.11AbouttheStorageMediaUsedforInstallation/MaintenanceProcess.REP01-11-101.12SpecifyingtheInstallationLocationbyUsingtheLocateLED.REP01-12-101.12.1TurnonLocateLED.REP01-12-101.12.2TurnoffLocateLED.REP01-12-102.ReplacementProcessing.REP02-01-102.1ConnectingtheMaintenancePC.REP02-01-102.1.1Attachment/RemovalProcedureofMaintenancePC.REP02-01-102.1.1.1AttachmentProcedureofMaintenancePC.REP02-01-102.1.1.2RemovalProcedureofMaintenancePC.REP02-01-302.1.2ConnectingtotheStorageSystem.REP02-01-402.1.3StartingWebConsole.REP02-01-802.1.4StoppingWebConsole.REP02-01-91Copyright2015,2018,Hitachi,Ltd.DW800HitachiProprietaryREP00-20Rev.9REP00-202.2HowtoOpen/CloseDoororAttach/RemoveFrontBezel/RearDoor.REP02-02-102.2.1HowtoAttach/RemoveFrontBezel.REP02-02-102.2.1.1CBSS/CBSL/DBL/DBS/DBF/CHBB.REP02-02-202.2.1.2CBLM/CBLH.REP02-02-402.2.1.3DB60.REP02-02-602.2.2HowtoOpen/ClosetheRearDoorofRKURackFrame.REP02-02-1002.2.3MountingLifteronRackFrame.REP02-02-1102.3ReplacingaDrive.REP02-03-102.3.1BeforeReplacingDrive.REP02-03-102.3.2ReplacingaDrive.REP02-03-802.4ReplacingaControllerBoard.REP02-04-102.4.1ReplacingaControllerBoardforCBSS/CBSL.REP02-04-102.4.2ReplacingaControllerBoardforCBLM/CBLH.REP02-04-1802.5ReplacingaCacheMemory.REP02-05-102.5.1ReplacingaCacheMemoryforCBSS/CBSL.REP02-05-102.5.2ReplacingaCacheMemoryforCBLM/CBLH.REP02-05-1302.6ReplacingaFAN.REP02-06-102.7ReplacingaBKMF.REP02-07-102.8ReplacingaBattery.REP02-08-102.8.1FailureReplacementofaBattery（CBLM/CBLH）.REP02-08-102.8.1.1FailureReplacementofaBatteryforBKMF.REP02-08-802.8.2PreventiveReplacementofaBattery（CBLM/CBLH）.REP02-08-1602.8.2.1PreventiveReplacementofaBatteryforBKMF.REP02-08-2402.8.3ReplacementofaBatteryforBKM（Factoryanddistributioncenteronly）.REP02-08-3302.9Replacing/PreventiveReplacementofaBKM.REP02-09-102.9.1ReplacingaBKM.REP02-09-102.9.2PreventiveReplacementofaBKM.REP02-09-602.10ReplacingaCacheFlashMemory（CFM）.REP02-10-102.10.1ReplacingaCacheFlashMemoryforCBSS/CBSL.REP02-10-102.10.2ReplacingaCacheFlashMemoryforCBLM/CBLH.REP02-10-802.11ReplacingaLANBoard.REP02-11-102.11.1ReplacingaLANBoardforCBLM/CBLH.REP02-11-102.12ReplacingaChannelBoard（CHB）.REP02-12-102.12.1ReplacingaChannelBoardforCBSS/CBSL.REP02-12-102.12.2ReplacingaChannelBoardforCBLM/CBLH.REP02-12-902.12.3ReplacingaChannelBoardforChannelBoardBox.REP02-12-1802.13ReplacingaSmallForm-FactorPluggable（SFP）.REP02-13-102.13.1ReplacingaSmallForm-FactorPluggable（SFP）forCBSS/CBSL.REP02-13-112.13.2ReplacingaSmallForm-FactorPluggable（SFP）forCBLM/CBLH.REP02-13-702.13.3ReplacingaSmallForm-FactorPluggable（SFP）forChannelBoardBox.REP02-13-1302.14ReplacingaDiskBoard（DKB）.REP02-14-102.14.1ReplacingaDiskBoardforCBLM/CBLH.REP02-14-102.15ReplacingaPowerSupply.REP02-15-102.15.1ReplacingaPowerSupply（DKCPS）forCBSS/CBSL.REP02-15-102.15.2ReplacingaPowerSupply（DKCPS）forCBLM/CBLH.REP02-15-70Copyright2015,2018,Hitachi,Ltd.DW800HitachiProprietaryREP00-30Rev.9REP00-302.15.3ReplacingaPowerSupply（DBPS）forDBS/DBL.REP02-15-1302.15.4ReplacingaPowerSupply（DBPS）forDB60.REP02-15-1902.15.5ReplacingaPowerSupply（DBPS）forDBF.REP02-15-2502.15.6ReplacingaPowerSupply（CHBBPS）forCHBB.REP02-15-3102.16ReplacinganENC.REP02-16-102.16.1ReplacinganENCforDBS/DBL.REP02-16-102.16.2ReplacinganENCforDB60.REP02-16-902.16.3ReplacinganENCforDBF.REP02-16-1702.17ReplacingaControllerChassis/DriveBox.REP02-17-102.17.1ReplacingaCBSS/CBSL.REP02-17-102.17.1.1ReplacementofControllerChassis.REP02-17-202.17.2ReplacingaCBLM/CBLH.REP02-17-1402.17.2.1ReplacementofControllerChassis.REP02-17-1502.17.3ReplacingaDBS/DBLDriveBox.REP02-17-2602.17.3.1ReplacementofDriveBox.REP02-17-2702.17.4ReplacingaDB60DriveBox.REP02-17-4302.17.4.1ReplacementofDriveBox.REP02-17-4402.17.5ReplacingaDBFDriveBox.REP02-17-7102.17.5.1ReplacementofDriveBox（DBF）.REP02-17-7202.18ReplacingtheFrontBezel.REP02-18-102.18.1ReplacingtheFrontBezelofCBSS/CBSL.REP02-18-202.18.2ReplacingtheFrontBezelofCBLM/CBLH.REP02-18-402.18.3ReplacingtheFrontBezelofDBS/DBL.REP02-18-502.18.4ReplacingtheFrontBezelofDB60.REP02-18-602.18.5ReplacingtheFrontBezelofDBF.REP02-18-702.18.6ReplacingtheFrontBezelofCHBB.REP02-18-802.19ReplacingPDUs.REP02-19-102.20ReplacingaSASCable.REP02-20-102.20.1ReplacingaSASCableofDBS/DBL.REP02-20-1702.20.2ReplacingaSASCableofDB60.REP02-20-2502.20.3ReplacingaSASCableofDBF.REP02-20-3302.21ReplacingaSVP.REP02-21-102.22ReplacingAirFilters.REP02-22-102.23ReplacingaChannelBoardBox.REP02-23-102.24ReplacingaPCIeChannelBoard.REP02-24-102.25ReplacingaPCIe-cableConnectingPackage.REP02-25-102.26ReplacingaSwitchPackage.REP02-26-102.27ReplacingaFAN（CHBBFAN）.REP02-27-102.28ReplacingaPCIeCable.REP02-28-102.29ReplacingaNASModule.REP02-29-102.29.1ReplacingaNASModule.REP02-29-102.29.2ReplacingaCacheMemoryforNASModule.REP02-29-1102.29.3ReplacingaSmallForm-FactorPluggable（SFP+）forNASModule.REP02-29-230Copyright2015,2018,Hitachi,Ltd.DW800HitachiProprietaryREP00-40Rev.5REP00-403.ProcessingMethodofBatteries.REP03-01-103.1ProcessingMethodofBatteriesandFlashModuleDrive（FMD）.REP03-01-103.2Recycling.REP03-02-10Copyright2015,2018,Hitachi,Ltd.DW800HitachiProprietaryREP01-01-10Rev.4REP01-01-10NOTICE:

Unlessotherwisestated,“firmwareversion”inthissectionindicatesDKCMAINfirmware.1.BeforeStartingReplacementWorkThissectionexplainsproceduresforreplacingpartswhicharespecifiedasmaintenancepartsandidentifiedasfailedpartsthroughtroubleshooting,etc.TheDW800isusedinaformofrackmountmodel.NOTICE:

Duringthereplacement,thepartstatusesinthe“WebConsole”,“MaintenanceUtility”,and“Maintenance”windowsmightbedisplayeddifferentlyfromtheactualstatuses.（Example:

TheCHBsduringthereplacementprocessingaredisplayedastheNormalstatus.）Inthatcase,completetherunningmaintenanceoperation,andthenrefreshthedisplayinformationineachwindow.1.1BeforeStartingReplacementWorkTakenoticeofthefollowingwhenperformingamaintenanceworkfortheStorageSystem.Notesforworkaredescribedwith“NOTE”.Readandunderstandthemwellbeforeperformingthemaintenance.1.1.1NoteattheTimeoftheUnpackingUnpackitindoor.Especially,donotunpackitinsuchplaceswiththeoutdoordust,thedirectsunlight,andtheinfiltrationofrainwater.Workontheunpackingintheplacewherearapiddifferenceoftemperaturedoesnotoccur.Itmayhavedewcondensationwhenitisunpackedintheplacewhereadifferenceoftemperatureisextreme.Further,ifthepartthatremainsathighorlowtemperatureintransportisinstalledintheStorageSystem,itmaynotoperatenormally.1.1.2NoteonTurningOffthePowerTheuserdatamaybelostunlessthepoweristurnedoffinthecorrectprocedure.SincethepowerfeedingtotheStorageSystemisduplicated,whenturningoffthepower,removethepowercablesfromtwoPowerSupplyperStorageSystem.Whendoingahotreplacementofapart,donotwearmetallicaccessoriesorawatchsoastoavoidanelectricshock.Becarefulnottotouchanyoflivepartswithascrewdriver,etc.NOTICE:

Donotdisassembleorremodelpartsformaintenance.Otherwise,afailureoraseriousaccidentmaybecaused.Besuretoreplacepartsinunitsofformallydefinedmaintenancepart.WhenreplacingthePowerSupply,doitinhasteafterpreparingareplacementPowerSupplyandarrangingcables,etc.sothattheydonotdisturbthereplacement.Copyright2015,2018,Hitachi,Ltd.DW800HitachiProprietaryREP01-01-201.1.3NoteonInstallingandRemovingPartsGenerally,eachpartisinstalledwithhigh-precisioncomponents.Removeandinstallthepartgentlysoasnottogiveitanyshock.BesuretowearawriststrapconnectedtotheStorageSystembeforestartinganddonottakeitoffuntilyoufinish.WhenyouinstallaDrive,ControllerBoard,ChannelBoard,DiskBoardandENCsupportitsmetalpartwithyourha