Raymond MHP版雇员培训与开发英文版第6版习题答案IMChap010.docx

Raymond MHP版雇员培训与开发英文版第6版习题答案IMChap010.docx

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RaymondMHP版雇员培训与开发英文版第6版习题答案IMChap010

CHAPTER10

SOCIALRESPONSIBILITY:

LEGALISSUES,MANAGINGDIVERSITY,ANDCAREERCHALLENGES

Thischapterfocusesonhowtrainingcontributestoacompany’ssocialresponsibilitythroughpartnershipswithunions,communitycolleges,andothereducationalinstitutions.Also,sociallyresponsiblecompaniestakestepstomanagediversityandhelpemployeesworkeffectivelyindifferentcultures,aswellaspreparingemployeestocopewithcareerchallengeslikebalancingwork-life,copingwithcareerbreaks,recyclingtheircareers,dealingwithjobloss,andpreparingforretirement.

Thechapterhighlightssomecurrentissuesinthetraininganddevelopmentarena.Thisisanimportantbodyofinformationforthestudenttakinganoverviewcourseintraininganddevelopment.Firstthechaptercoverssectorpartnerships,school-to-workprograms,andjointunion-managementprograms.Italsoincludeslegalissues,whereitiscriticaltoknowthemajorpiecesoflegislation,includingtheCivilRightsAct（1964,1991）,theAgeDiscriminationinEmploymentAct（ADEA）,andtheAmericanswithDisabilitiesAct（ADA）,andthemajorrequirementstheydefineforemployers.Further,thecategoriesoflegallydangeroussituations,e.g.,anemployeebeinginjuredduringatrainingactivity,aredescribed.Next,thechapteraddressesthemanagementofadiverseworkforceandthecharacteristicsofsuccessfuldiversityinitiatives.Thisisinvaluableinformationintoday’sglobalculture.Thereafter,cross-culturalpreparationisaddressed,bringingtolightthevarioustypesofexpatriates;dimensionsofculturaldifferences;stepsinthepreparation,includingthepredeparturephase,theon-sitephase,andtherepatriationphase.Thechapteralsotalksaboutwork-lifebalancepractices,dualcareerpathsystem,andfinallyconcludeswithearlyretirementprograms.

Objectives

1.Discusstheroleoftrainingpartnershipsindevelopingskillsandcontributingtolocalcommunities.

2.Discussthepotentiallegalissuesthatrelatetotraining.

3.Developaprogramforeffectivelymanagingdiversity.

4.Designaprogramforpreparingforcross-culturalassignments.

5.Discusstheimportanceofcareerpathsanddualcareerpathsforemployeesandcompanies.

6.Developpoliciestohelpemployeesachievework-lifebalance.

7.Describehowcompaniesarehelpingveteransdevelopskillsandgetemployment.

8.Explainthevalueofphaseretirementprogramsforolderemployees.

I.Introduction

A.Traininganddevelopmentshouldhelpcompaniesachievetheirbusinessgoals,resultinginprofitsandpositivereturnstostockholders.

B.Companieshaveasocialresponsibilitytohelpimprovethecommunitieswheretheyarelocatedbyprotectingtheenvironment,supportingculturalactivities,andhelpingtoreducepovertyandunemployment.

C.Socialresponsibilityalsomeansthatcompaniesneedtocomplywithlawsandregulations,butperhapsmoreimportantly,takeactionsandcreateconditionstohelpallemployeesgrow,develop,andcontributetocompanygoals,regardlessoftheirbackgroundandcareerissuestheyarefacing.

TrainingPartnerships

A.Sectorpartnershipsrefertogovernmentagencies,industrytradegroupsthathelpidentifytheskillsthatlocalemployersrequireandworkwithcommunitycolleges,universities,andothereducationalinstitutionstoprovidequalifiedemployees.Sectorpartnershipscanfocusonjobsthatrequiremorethanahighschooldiplomabutlessthanafour-yearcollegedegree,andsomeprovideskillsthatareneededforprofessionalemployeessuchasengineers.

B.TheSchool-to-WorkOpportunitiesActisdesignedtoassistthestatesinbuildingschool-to-worksystemsthatpreparestudentsforhigh-skill,high-wagejobsorfutureeducation.Theactencouragespartnershipsbetweeneducationalinstitutions,employers,andlaborunions.

C.TheWorkforceInvestmentActof1998createdacomprehensiveworkforceinvestmentsystem.Thereformedsystemisintendedtobecustomer-focused,helpAmericansmanagetheircareersthroughinformationandhigh-qualityservices,andhelpU.S.companiesfindskilledworkers.ThecornerstoneofthesystemisOne-Stopservicedelivery,whichunifiesnumeroustraining,education,andemploymentprogramsintoasingle,customerfriendlysystemineachcommunity.

LifelongLearning

ALifelongLearningAccount（LiLA）referstoanaccountforadulteducationintowhichboththeemployeeandthecompanycontributeandtheemployeekeeps—evenifheorsheleavesthecompany.ThemoneyintheLiLAcanbeusedtopayforarangeofeducationalexpenses,includingtuition,books,fees,supplies,andnon-job-specificcertificationcourses.

JointUnion-ManagementPrograms

Jointunion-managementtrainingprogramsprovideawiderangeofservicesdesignedtohelpemployeeslearnskillsthataredirectlyrelatedtoth