知识管理知识管理与管理理论的发展.ppt
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01-05管理理论与实践:
管理理论与实践:
决策的演变决策的演变和知识管理和知识管理决策的演变决策的演变数数据据70sRules知知识识90sPriorities智智慧慧00sPatterns信信息息80sThe1950slManagementbyobjectives目标管理lDiversification多样化lQuantitativemanagement定量管理lElectronicdataprocessing数据处理The1970slStrategicplanning战略规划lTheexperiencecurve经验图表lPortfoliomanagement职务管理lAutomation自动控制Portfoliomanagementandplanning职务管理与规划职务管理与规划lThestrategyformulationisdesignedtohelpallocatesscarceorganizationalresourcesamongcompetingopportunities,includingthemixofproductlinesandbusinessunits.lItseeksthebestmixofinvestmentsamongalternativebusinessopportunities.1980slTheoryYlConglomerationlT-groupslCentralizationanddecentralizationTheoryXandtheoryYlTheoryXassumesthatpeopledislikework,lackambition,irresponsibleandresistanttochangeandprefertobeledlTheoryYassumesthatpeoplearewillingtowork,acceptresponsibilityandarecapableofself-directionandcreativityThe1980slTotalqualitymanagement(TQM)lManagementbywalkingaround(MBO)lCorporateculturelTheoryZlDownsizingThe1990slCorecompetencieslThelearningorganizationlReengineeringlStrategicinformationsystem,intranets&extranetslMarketvaluationThe2000slKnowledgemanagementlIntellectualcapitallEnterpriseintegrationlKnowledgesharingcultureKnowledgemanagementisalongstoryDistributedexpertiseandknowledgeTacitknowledgeculturalLearning,unlearningexperienceKMasunifyingcorporategoalThe1950sThe1960sThe1970sThe1980sThe1990sM.Portersmodel的局限性产业竞争产业竞争同行业竞争对手同行业竞争对手客户客户讨价还价能力讨价还价能力替代性机构替代性机构和产品和产品新的进入者新的进入者供应商供应商讨价还价能力讨价还价能力增加增加增加现有产品和服务的功能和特色,提高原有经营活动的业绩延伸延伸进入新的商业领域或采取新的商业模式扩展扩展增加新的产品和服务,或者开发新的地区市场退出退出退出某个行业或市场,或者停止生产某种产品和服务