英语听力教程第二版4答案Word格式文档下载.docx
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Bankingathome
Listentoadescriptionoftoday’sbankingservices.Completetheoutline.
Outline
.Someproblemsofthewalk-inbank
A.standinginlonglines
B.runningoutofchecks
C,limitedopeninghours
.Onlinebankingservices
A.viewingaccounts
B.movingmoneybetweenaccounts
C.applyingforaloan
D.gettingcurrentinformationonproducts
E.payingbillselectronically
F.e-mailingquestionstothebank
.Reasonsforcreatingonlineservices
A.competingforcustomers
B.takingadvantageofmoderntechnology
.Inappropriatenessofonlinebankingforsomepeople
A.havingnocomputersathome
B.preferringtohandleaccountsthetraditionalway
Nowtrythis:
listentoamoreauthenticversionofthematerial.Thenanswerthequestions.
1.ItisbankingthroughtheInternet.
2.“Onlinebanking”offersconveniencewhichappealstothekindofcustomerbankswanttokeep.
3.Banksmostwanttokeeppeoplewhoareyoung,well-educated,andhavegoodincomes.
Moreaboutthetopic:
SecretofGoodCustomerService
NowlistentoaninterviewdiscussingEnglishandAmericangoodcustomerservices.Comparetheservicesandsupplythemissinginformation.
Englishgoodcustomerservice
American
1.offeringproductsinapleasantenvironment
1.focusingmoreinthehumansideofselling
a.tryingtoknowaboutlifestyle/family/income/occasionsinlife
b.formingapartnershipbetweenthecustomerandthesalesassociate
2.beforesale,duringsaleandaftersaleservice—secondtonone
3.differentapproachestodifferentcustomers
Example:
EuropeancustomersAmericancustomers
LetthemtakealookatApproachthem
everythingShowthem
Letthemcometosalesalternatives
assistants
2.developingcustomers
3.measuringsellingeffectiveness/goodqualitystaffbyrepeatbusinessnotbysales
4.good&
successfulfirstcontactwiththecustomer—mostimportant
Doyouknow…?
Listentoadescriptionofyardsales.Writedownthekeypointsinnoteform.Thenlistentothequestionsandmakeacorrectchoicetoanswereachquestion.
Questions:
1.WhichofthefollowingisacommonAmericansaying?
c
2.Whatcanbesoldatayardsale?
b
3.Whydopeoplegotoayardsale?
4.Whenwastheoldwoodenclubstolen?
5.Whatwastherealvalueoftheclub?
6.Whywastheclubatagreatvalue?
Unit2HotelorB&
B
Listentothedialogue.Writedownallthenumbersoftheproportionsoftourists.
Proportionsoftourists
Thisyear
Anaverageyear
Stayinginhotels
35%
60%
Stayinginholidaycamps
45%
20%
VisitingEurope
80%
VisitingUSA
30%
15%
Goingbyplane
50%
70%
Takingtheirowncar
ListentotheconversationbetweenaclerkinaHotelReservationsBureauandatourist.Completethechartabouttheinformationonthefourhotels.Thencompletethefollowingfiveexplanations.
Hotel
Prices
Otherrelatedinformation
TheCastleInn
£12/single;
£15/double;
Continentalbreakfastincluded
TheDaltonHotel
£30/single;
£60/double;
Bathroomattachedtoeveryroom;
nochargeforchildrenunder12
Theparkhotel
£16/person;
£25/halfboard;
£29/fullboard
Bathroomattachedtoeveryroom
ThePhoenix
£28/double+bath
Breakfastexcluded
1.hotfood,friedegg2.coffee,tea,jam,cooked
3.dinner,bedandbreakfast4.theroomplusallmeals
5.ValueAddedTax
Listentothereport.Completetheoutline.
.B&
A.nature
B&
Bisashortformforbedandbreakfast.
B.increasingnumber
Nowthereareabout15,000B&
BsintheUS.
C.advantagesoverbighotels
1.charm,comfort,hospitality
2.ownerstakingapersonalinterestinguests
.AttractionofowningaB&
A.meetingdifferentpeople
B.talkingwithguests
.SeveralfeaturesofSuitsUs
A.longhistory
builtin1883;
19thcenturydecorations
B.interestingnamesforsomerooms
Namedaftersomepreviousfamousguests
.Differentpeople,differentchoices
A.B&
Bsnotsuitableforsomepeople
1.uncomfortablestayinginsomeoneelse’shome
2.notinterestedinpersonalinteraction
B.aquietandromanticplaceformanypeople
Listentotheconversationinwhichamanphonesacarrentalagentaboutrentingacar.Supplythemissinginformation.
Informationaboutthecustomer:
Afamilyofthree+campequipment
LeavingonFri.July7th
ReturningonMon.July10th
Suggestionsbytheagent
Bestchoice:
aPintostationwagon
Regularrate:
$79.95
Specialweekendrate:
$59.95
Pickup:
after4p.m.onFri
Return:
by10a.m.onMon.
Mileagerate:
first300milesfree,then12centspermile
Othercosts:
Insurance:
$10
Salestax:
8%
Deposit:
$100
listentoamoreauthenticversionofthematerial.Writedownthewordsorphrasesthatarerelatedwithcarretails.
acompactcar/astationwagon/automatictransmission/currentmodels/pickup/returnthecar/specialweekendrate/regularrate/unlimitedmileage/insurance/salestax/afulltankofgas/deposit/lowersrates
Listentotheconversationandsupplythemissinginformation.
Roomtype
Rackrate
Suitablefor
Features
Singleroom
£40
Staffofallgrades
Twinroom
£55
Salesstaff
Delphossuite
£150
Managerialstaff
Moreluxurious;
privateterrace;
convenientforentertainingprivateguest,viewoverthelake
Bellavistapenthouse
£220
Companydirectorandhiswife
Totalluxury+totalprivacy;
abalcony;
viewoverthewholecountryside;
alargesittingroom;
astudy;
afully-fittedkitchen
Unit3“Planting”Money
Listentothereport.Supplythemissinginformation.
Time:
Thursday,April17
Purpose:
teachingchildrenhowtosavemoney
Wayofteaching:
2,500bankersmaking5,000presentations
Listentoamini-talkaboutcreditcardsgivenbyYongAmericanBank.Completetheoutline.
.Theimportanceofcreditcards
.Nature
A.“charge”—payingatalaterdate
B.“limit”
.Thepotentialdisadvantages—expensive
A.easytomakelotsofpurchasesoncard
B.likelytopayatremendousamountofinterest
.Thebenefits
A.indispensableinlife
B.helpfulforemergencies
C.goodfortravel
D.insuringpurchase
Exercise2:
Answerthefollowingtwoquestions.
1.somuchoftheirincome,everlargerhousesandcars,socialprogramsorinfrastructurerepairs
2.happier,fewerdisputesofwork,lowerlevelsofstresshormones,lessoften,atanolderage
Completethefollowingsummary.
vicepresident,MythsofRichandPoor,positiveside,increasedprosperity,betteroff,30yearsago
hundredsofgadgets,easier,morepleasurable,cellularandcordlessphones,computers,answeringmachines,microwaveovens
3/4,washingmachines,half,clothesdryers,97%,colortelevisions,3/4,VCRs,2/3,microwavesandairconditioners,3/4,automobile,40%,home,half,stereosystem
ListentoareportrecentlyreleasedbyafamousLondonresearchgroupaboutthecostoflivingaroundtheworld.Listtheworld’s10mostexpensivecities.
Tokyo,Osaka,Oslo,Zurich,HongKong,Copenhagen,Geneva,Paris,Reykjavik,London
Answerthefollowingquestions.
1.TheeurohasappreciatedagainsttheUSdollar.
2.Persistenteconomicturmoil.
3.Tehran.
4.TheEconomistteamcheckspricesofawiderangeofitems—frombreadandmilktocarsandutilities—tocompilethisreport.
5.Businessclientsuseittocalculatetheamountofallowancesgrantedtooverseasexecutivesandtheirfamilies.
Unit4LoansfortheDream
Listentothedialogue.Takenotes.Thencompletethesummary.
college,repairing,ahundredpounds,threehundredfiftytofourhundred,interestrates,anOrdinaryLoan,24months
透支额:
overdraft偿还:
repay
短期贷款:
lendersintheshorttime付利息:
payintereston
担保物:
collateral寿险:
lifepolicy
房屋的房契:
deedsofthehouse政府证券:
GovernmentSecurities
凭证:
certificate按日计算:
onaday-to-daybasis
Listentothematerial.Completetheoutline.Thengivetherightwordsaccordingtotheexplanations.
.Buyingahouse
A.costofhousing
a)1/4–1/3ofafamily’sincome
b)dependingonsizeandlocation
B.waytobuyahouse—mortgage
.Livinginalandlord’shome—advantages
A.cheaper
B.easytogetthingsrepaired
.Buyinganapartment—condominium
1.mortgage:
bankloanrepairedinregularrepayme