新托福口语Task 4课文节选阅读练习题Word文档下载推荐.docx
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Groupthinkhappensmostoftenwhenthegroupisalreadycohesive,isisolatedfromconflictingopinionsandwheretheleaderisopenanddirective.Groupmemberssometimesfallintoastyleofthinkingwherethemaintenanceofthegroup’scohesionandtogethernessbecomesall-important.Resultingdecisionsareoftenbasedonincompleteinformationandfailtoconsiderallavailableplansofactionandrisks.Comparedtothedecisionsthatcouldhavebeenreachedusingafair,open,andrationaldecision-makingprocess,decisionsmadebygroupsengagedingroupthinkareverybad.
3.Self-FulfillingProphecy
Accordingtotheself-fulfillingprophecy,ifwemakeapredictionofouractivity,wetendtochangeouractionsandmakeourpredictiontrue.Forexample,Ifapersonthinkswearecleverorstupidorwhatever,theywilltreatusthatway.Ifwearetreatedasifweareclever,stupidorwhatever,wewillact,andevenbecome,thisway.So,tomakeapersonactinacertainway,allwehavetodoisbelievethiswhenweinteractwiththem.
4.FirstImpression
Makingagoodfirstimpressionisimportantforbuildingrelationshipswithotherpeople.We'
veallmetpeoplethatweinstantly"
like"
andwanttogettoknowmoreordobusinesswith.Inbusiness,apositivefirstimpressioniscrucialforcreatingprofitable,sustainable,long-termpartnershipstohelpbuildthebusinessandkeepitthriving.Firstimpressionscanlastforever.Itisimportanttomaketherightimpression-notthewrongone-fromtheveryfirstday.Noonewantstolooksillyordothewrongthingatanewjob.
5.ObservationalLearning
Learningisacombinationofwatching,thinkingandtrying.Bythetheoryofobservationallearning,afterwatchingthebehaviorofotherpeople(amodel),anobserver'
sbehaviorchanges.Anobserver'
sbehaviorcanbeaffectedbythepositiveornegativeconsequencesofamodel'
sbehavior.Whenthemodel'
sbehaviorisrewarded,theobserverismorelikelytocopythemodel'
sbehaviorispunished,theobserverislesslikelytoimitatethesamebehavior.
6.TokenRewardSystem
Thetokenrewardsystemisaskillthroughwhichateacherorparentcaneffectivelyincreasegoodbehaviorandteachthechildoryoungpersontodelaytheirstateofbeingsatisfied.Itisimportantforateacherorparenttocreatehisorherowntokensratherthanjustusingpocketmoneyforthem,becausethechildoryoungpersoncanreceiveatokenwhichtheycollecttowardsameaningfulreward.
Anytokenrewardsystemshouldbestartedinapositiveway.
7.State-dependentMemory
State-dependentmemoryreferstothephenomenonthatifpeopleremembersomeinformationinasituationor"
state"
theytendtorecallinformationbetterinthesamesituationor"
later.Oneofthestatesisenvironmentalcontext,suggeststhatmemorycanbeaffectedbyenvironmentinfluences.Apersonmemorizesinformationinoneroomcaneasilyrecallmorewhentestedinthesameorsimilarroomthaninanewroom.Otherenvironmentalinfluencesmayincludethetimeofdayandthepeoplewhoarepresent.
8.Buyer'
sRemorse
Buyer'
sremorseisanemotionalstate.Afteracustomerbuyinganexpensiveitemssuchaselectronics,automobilesandhouses,thiscustomerfeelsregret,becausetheybelievethattheiractionswerewrong.Asasalesperson,youneedtotakesomepositivestepstoovercomethebuyer'
sremorsebeforetheremorsefinallyovercomesyourcustomers.Toremovebuyer'
sremorse,youcangiveyourcustomersaphonecallorsendthemanimmediatee-mailreassuringthemthatnotonlyhavetheyboughtthebestproductorservice,butthattheywillalsoreceivethebestafter-salesserviceatanytimetheyneed.
9.AffiliationinAdvertisementCompanies
Affiliationreferstohavingacloserelationshipwithonepersonoragroup.Thisconceptclaimsthatapersonwantstohavegoodandstablerelationshipwithotherpeopleandgroups;
asaresult,manyadvertisementcompaniesusethismethodtotheirownbenefit.Therearetwowaysthattheaffiliationmethodisusedincompanies:
showingagoodpersonalandsocialrelationshipbetweentheconsumerandtheproduct,andshowingnegativeconsequencesofwhatwouldoccurinthesocietywhenpeopleuseproductsotherthanthecompanies’own.
10.Flow
Whenapersonisdoingonething,thispersonwillbetotallyimmersedinwhatheorsheisdoing.Thismentalstateiscalled“flow”.Generally,whataimmersedpersondoesusuallyshareafewcommoncharacteristics:
clearandlimitedgoals,highdegreeofconcentration,lossofthefeelingofself-consciousness,distortedsenseoftime,directandimmediatefeedback,verystongabilitytodealwithachallenge,senseofcontrol,andintrinsicreward.Thepersonwhoisinaflowstateishappyandgood,insteadofsadandterrible.
11.Short-termMemory
Short-termmemoryispartofthememorystoragesystem.Short-termmemorycanstoreasmallamountofinformationforabouttwentyseconds,ashortperiod.Short-termmemorycanbeaffectednegativelybytwofactors.Thefirstfactoristime.Inshort-termmemory,informationcandecayfromtheshort-termmemoryveryrapidlyunlessitiscontinuallyrehearsed.ThesecondfacorisinterferencefromotherItems.Short-termmemoryisveryeasytobeaffectedbyinterruptionorinterference.
12.SunkCosts
Ineconomicsandinbusinessdecision-making,sunkcostsareunrecoverableinvestmentcoststhathavealreadybeeninvestedbeforeacertainactivitytakesplace,nomattertheresultoftheactivitywillbe.Forexample,apersonmayorderacocktaildressthroughonlineshoppinganditisanon-refundablepurchase.Thepriceofthisdressbecomesasunkcostbecauseevenifthatpersonchangeshermindandwantstobuyadressshirt,there’snowayofgettingthemoneyback.
13.Ecosystem
Everythinginthenaturalworldisconnected.Anecosystemisanaturalcommunity,whichincludeslivingorganismssuchasallplants,animalsandmicro-organismsandphysicalsurroundingssuchastheair,water,andthesoil.Allthepartsworktogethertomakeabalancedsystembyinteractingandinterdependentrelationships.Iftheecosystemisharmedbyitssurroundingsorhumanactivity,“resilience”willallowtheecosystemtoreturntoitsoriginalsituation.
14.CyclicPopulationChange
Anecosystemisanaturalcommunity,whichincludeslivingorganismssuchasallplants,animalsandmicro-organismsandphysicalsurroundingssuchastheair,water,andthesoil.Oneaspectofecosystems,cyclicpopulationchange,referstospecieschangingtheirsizeoftheirpopulationcyclically.Populationschangeovertimeduetomanydifferentcircumstancessuchastheirsizeandclimaticchange.However,asthesecircumstancesrepeat,thepopulationsofthesespeciesreturntotheiroriginalstate.
15.TheParadoxofChoice
Forbuyers,themorechoicemightnotbebetter.Bytheprincipleofparadoxofchoice,eventhoughwithlotsofoptionspeoplemaygetabetterchoice,toomuchchoiceisnotnecessarilyagoodthing.
Therearesomenegativeeffectsbroughtbyit.Toomuchchoiceraisesexpectationsandmakespeoplemorelikelytoputofftheirdecisions,blamethemselvesmoreoftenforchoosingtheperfectoption.Theyendupfeelinganxiousanddissatisfiedwiththeoutcome.
16.Dormancy
Understressfulenvironmentalconditions,often,asinwinter,whenthefood
andwaterisscared,organismsusedormancytoavoidharshenvironmentalconditions.Dormancyisaperiodinanorganism'
slifecyclewhendevelopmentistemporarilysuspended.Thisminimizesmetabolicactivityhelpsanorganismtoconservetheamountofenergyavailabletoitandmakesfewdemandsonitsenvironment.Periodsofdormancyvaryinlengthandindegreeofmetabolicreduction.Theremightbeaslightlylowermetabolismduringtheperiodic,short-durationdormancyofdeepsleep.Also,theremightbeaextrememetabolismreductionsforanverylongperiod.
17.RewardExtinctionEffect
Behaviorcanbeencouragedbyrewards.Tostopaperson’sproblembehavior,anotherpersonmaygivewhatthatpersonwants.However,intentionallyornot,thisisarewardforthatpersonandhewillcontinuedoingthatproblemthinginthefuture.“rewardextinctioneffects”meansthatoncethereisnolongeranyrewardfortheproblembehavior,theproblembehavior“disappears”.So,wecanreducetheoccurrencesoftheproblembehaviorbystoppingprovidingrewardafterthebehavior.
18.AttributionTheory
Attributiontheoryarguesthatallthepeoplehaveadesiretofindoutthereasonsforbothourbehaviorandotherpeople’sbehavior.Whenanotherpersonhasmadeamistake,wewilloftenattributecausestothatperson’sinternalpersonalityfactors.Whenwehavemadeamistake,wewillmorelikelyattributingcausestosituationalfactorsratherthanblamingourselves.Andviceversa.Wewillattributeoursuccessestoourinternalpersonalityfactorsandourrivals’successestoexternal‘luck’.
19.FramingEffect
Framingeffectcaninfluencepeople’sdecision-making.Aframingeffectoccurswhendifferent,butlogicallyequalwordscauseindividualstochangetheirdecisions.Forexample,aproblemcanbepresent