《文秘英语实训》练习题参考答案Word格式.docx

《文秘英语实训》练习题参考答案Word格式.docx

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vemadeanappointmentwiththemarketingmanagerMr.Wangat10:

00am.

2.Mr.Wangiswaitingforyou.

3.Thisway,please.

III

A:

Goodmorning,Mr.Bush.Nicetoseeyou.

B:

Nicetoseeyou,too.Lucy,isMr.Zhangavailablenow?

I'

msorry,Mr.Bush.Mr.Zhangisn'

tintheofficeatthismoment.Wouldyoupleasewaitforamoment?

Whenwillhebehere?

Hecalledmejustnowandsaidthathewouldbebackinaquarter.

Ok.I'

llbeherewaitingforhim.

Mr.Bush,howaboutadrinkwhileyou'

rewaiting?

Goodidea.I'

dlikeacupofblackcoffee,please.

Here'

sthecoffeeandthecatalogueofourlatestproducts.

Thankyou.

Section2

1.Warmlywelcome!

2.Pleasegorightahead.Here'

reourlatestproducts.

3.Thisisnamecardofourcompany.Andweofferyouwithacatalogueofthenewestproductsforreference.

4.Couldyoupleaseleaveyourcontactnumbersothatwecanprovideyouwiththelatestinformationintime?

dliketogiveyouageneralintroductiontoournewproducts.

6.I'

dliketointroduceMr.Lin,oursalesmanager.

7.Excuseme,areyouherefortheWorldTradeCompany'

sannualmeeting?

8.Haveyouregisteredinadvance,sir?

9.Themeetingagendaisincludedinthemeetingpacket.

10.You'

remostwelcome.That'

swhatI'

mherefor.

1.Idon'

tseeyournameonthelist.

2.I'

mafraidyouhavegotthewrongplace.

3.I'

msorrytohavetroubledyou.

Goodmorning,sir.WhatcanIdoforyou?

Goodmorning.I'

dliketohavealookattheFairForumHall,please.

It'

sonthe3rdfloor,westcorridor.

Thankyou.Istheforumgoingrightaway?

Yes,sir.You'

rewelcometojointhem.Thisway,please.

Howlongwillitlastforthismorning?

About3hours.Here'

sthescheduleoftheforum.

Thanks.What'

sthemaintopicofthisconference?

sabouttheGlobalChallengesinEconomy.

Wonderful.

Section3

1.Excuseme,butIthinkyouareMr.Brown?

2.Howdoyoudo,Mr.Wilson?

I'

mDaisyLin,secretaryofBeijingmachineryImport&

ExportCorporation.GeneralmanagerMr.Liaskedmetomeetyouattheairport.

3.Someotherbusinessheldhimback,soMr.Liaskedmetocomeinhisplace.

4.OurgeneralmanagerMr.Yangcametomeetyouinperson.Pleaseallowmetointroducehimtoyou.

5.It'

smyfirstvisittoChina.Thankyousomuchformeetingmeattheairport.

6.Ourcariswaitingoverthere.MayIhelpyouwithyourbaggage?

7.Howabouttheflight?

Youmustbetiredafterthelongtrip.

8.Justalittlejet-lag.I'

mnotaccustomedtothenewtime.

9.CouldItakeyoustraighttoyourhotel?

10.Ihopeyou'

llenjoyyourstayhere.

mthesecretaryofDalianImportandExportCorporation.

2.IhadalongflightbutI'

mdoingwell.

3.It'

sverykindofyoutocomeandmeetmeattheairport.

Excuseme,butareyouMr.BrownfromtheUnitedStates?

Yes,Iam.

Nicetomeetyou,Mr.Brown.WelcometoShanghai.I'

mLeoYou,secretaryofShanghaiTextilesImportandExportCorporation.

Nicetomeetyou,too.ButI'

mafraidIdon'

tknowShanghaiTextilesImportandExportCorporation.

Really?

Aren'

tyouTomBrownfromWashington?

No,I'

mJimBrownfromNewYork.

msorry.Pleaseforgivemycarelessness.I'

vegotthewrongperson.

Nevermind.

ChapterTwo

Section1

1.HowmayIdirectyourcall?

2.Pleasedomethefavortoputthephonecallthroughtomyclient.

3.I’dliketospeaktoGreen.

4.Onemoment,please.I’mputtingyouthroughtothemanager’soffice.

5.Mr.Wangisnolongerwithourcompany.Allhiscallswillbehandledbyhisassistant.

6.Pleasedomethefavortotransfermycalltothecomplaintsdepartmentinyourcompany.

7.Totellyouthetruth,mysupervisorandIdon’tgetalongverywell.

8.Couldyoutellmehowtospellyourname,please?

9.Iamsorry,heisverybusy.Hecan’tansweryourtelephonecall.

10.I’dliketomakeacollectcall.

2.speaktoMissTangfromHumanResourcesDepartment

3.MayIaskwhoisspeaking?

4.ThisisSophiecalling.

5.CanIaskhowtospellyourname,please?

6.OK,I’llputyouthroughtohisoffice.

Hello.

Hello.MayIhelpyou?

I’dliketoknowtheflightnumberofAmericanSouthwestAirlineswhichwillarriveattheShanghaiPudongInternationalAirportthisafternoon.

Iamafraidyouwillhavetotalktotheiragentattheairport.

Wouldyoumindputtingmethroughtotheagent?

Allright.Pleaseholdon.I’lltransferthecallforyou.…OK,it’sthroughnow.

C:

Hello.IsthatAmericanSouthwestAirlines?

Yes.MayIhelpyou?

I’dliketoknowtheflightnumberofAmericanNorthwestAirlineswhichisarrivingatthePudongInternationalAirporttoday?

Oh,it’sNW6256.

Whatexacttimeisit,please?

It’s5:

05pm.

Thankyouverymuch.

You’rewelcome.

Section2

1.Peterisbusyonanotherline.CouldItakeamessageforhim?

2.IamafraidthatLilyisnotavailable.Sheismeetingaveryimportantcustomer.

3.Iwilltellherassoonasshecomesback.

4.Doyouwanttoleaveamessage?

Thegeneralmanagerisonbusinesstripnow.

5.Wouldyoumindtakingamessageforme?

6.I’mhissecretary.ShallIaskhimtocallyouback?

7.I’mverybusynow.Iwillletmysecretarytoleaveamessageforme.

8.Pleasetellhimthatthere’sanimportantmeetingtomorrowafternoon.

9.Pleasetakethetroubletoputmytelephonemessageonhistable.

10.Pleaseleaveyourmessageafterthetone.I’llgetbacktoyouassoonasIcan.

1.MayIspeaktotheChairman?

2.Sorry,heisnotin.

3.Wouldyoupleasetakethetroubletoleaveamessageforme?

4.I’llgethiminformedassoonashecomesback.

Hello,isthatMr.Smith’soffice?

Yes,thisishissecretaryJoycespeaking.MayIaskwhoisspeakingthen?

ThisisSusanspeaking.I’mMr.Smith’sclient.IsMr.Smithin?

I’msorryhe’sataveryimportantmeetingwiththeChairmanoftheBoardofDirectors.

Wouldyoupleasetakeamessageforme?

Noproblem.

WouldyoupleasetellhimI’llvisithimathisofficeearlytomorrowmorning,say9:

00am?

IsthatOK?

Allright.Anythingelse?

Nothingelse.Thankyou.Bye-bye.

You’rewelcome.Bye.

Section3

1.I’mafraidthatthetelephonenumberyoudialediswrong.

2.Wedon’thavethepersonyouarelookingforhere.

3.Whatnumberhaveyoudialed?

4.Wedon’thaveanyonebythatnamehereinourcompany.

5.I’mterriblysorry,butImusthavedialedthewrongtelephonenumber.

6.Ithinkthepersonyouarelookingforhasthesamefamilynamebuthasthedifferentgivenname.

7.Sorry,Idon’tknowthatperson.

8.There'

snoonenamedAnnahere．

9.Areyousureyouhavetherightname？

10.Isuggestyoulookinthephonedirectory.

1.CouldIspeaktoGeorge?

2.thereisnoonebythatnamehere

3.Youmusthavedialedthewrongnumber.

4.I’mterriblysorry.

Goodmorning.

Goodmorning,mayIhelpyou?

I’dliketospeaktoyourmanager.

Manager?

Whodoyouwanttospeakto?

IwanttospeakMr.JeffWhitefromthepurchasingdepartment.

Mr.JeffWhite.I’mafraidthereisnoonebythatnamehere.Perhapsyouhavemadeawrongcall.Thisisahospital.

I’mverysorry.

That’sallright.

ChapterThree

1.I’llconfirmyourappointmentassoonaspossible.

2.Mybossshouldbewithyouinaminute/verysoon.

3.Itisabouttheappointmentwithourmanager.

4.Couldoursalesmanagervisityousometimethisweek?

Hecouldshowyouournewproducts.

5.I’llcheckthescheduleandseeifIcanarrangeanappointmentforyou.

6.Sorry,butheisfullybookeduptomorrowmorning.

7.Thesooner,thebetter.HowaboutFriday?

8.Whattimewillbeconvenient?

9.CouldIpossiblymakeitintheafternoon?

10.I’llcallyoubacklatertoarrangeanewappointment.

1.I’dliketomakeanappointmentwithyourmanager.

2.I’dliketoinviteyourmanagertoadinner.

3.Tomorrowwon’tdo,I’mafraid,

4.letyouknowwhetherheisfreeornotnextMondayevening.

Goodmorning.SunshineCompany.CanIhelpyou?

ThisisLucyWang,Mr.Woods’secretary.I’msorrytosayaratherpressingmatterhascomeupwhichdemandsMr.Woods’attention.Sohewon’tbeabletokeephisappointmentwithMr.Greenthisafternoon.

Then,weshouldchangeittoanothertime,shouldwe?

Yes,please,ifyouwouldn’tmind.WhenwouldbeaconvenienttimeforMr.Green?

IwonderifMr.WoodscancomeonThursdaymorning?

Mr.Greenisoffforawholeday.

Unfortunately,Mr.WoodsistiedupalldayonThursday.Otherthanthathe’sgotafairlyclearweekthough.

Well,howaboutnextTuesday?

Yes,Mr.Woodsisfreethen?

AtwhatparticulartimewillMr.WoodscometoseeMr.Green?

2:

30intheafternoon.OK?

OK.Let’sfixitthen.

AndcouldyoupleaseconveyourapologiestoMr.Green?

Withpleasure.

1.Aretherean