重庆巴蜀中学高级高一上期末英语精彩试题Word下载.docx

重庆巴蜀中学高级高一上期末英语精彩试题Word下载.docx

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A.AtheaterB.Alibrary.C.Arestaurant.

4.Whatisthewomandoing?

A.Givingdirections.B.MakinginvitationsC.Introducingatheater.

5.Whomisthemancomplainingabout?

A.Hiswife.B.Hiskid.C.Theteacher

第二节（共15小题；

每题1.5分，满分22.5分）

听第6段材料，回答第6、7题。

6.Whichflightdoesthewomanwanttotake?

A.The7:

45amone.B.The4:

05pmone.C.The7:

25pmone

7.Howwillthewomanpayforherticket?

A.Bycreditcard.B.Bycheck.C.Incash.

听第7段材料，回答第8、9题。

8.Whatisthewoman’sopinionabouthercolleagues?

A.StupidB.Talented.C.Lazy

9.Whatdoesthemanhisbosstodo?

A.Finishhisworkearlier.

B.Relyonehisemployees.

C.Becomestricterinchoosingclerks.

听第8段材料，回答第10-12题。

10.Whatisthepartyfor?

A.Afestival.B.Abirthday.C.Avacation.

11.Whatisthemanprobablyrelatedtothewoman?

A.Herclassmate.B.Herteacher.C.Herpartner.

12.Whatwilltheheadmasterdobeforetheparty?

A.SinganEnglishsong.B.Sharehisresolutions.C.Deliveraspeech.

听第9段材料，回答第13-16题。

13.Whatcanbefoundonthecardsaccordingtotheman?

A.Thepriceofthebook.

B.Thenameofthepublisher.

C.Thephonenumberoftheauthor

14.Whereisthecopyroom?

A.Inthemiddleofthecorridor

B.Oppositethereadingroom.

C.Behindthecirculationdesk.

15.Whatcanwelearnfromtheconversation?

A.TherearemanyCDsinthedrawers.

B.Copyinganentirebookisagainstthelaw

C.It’sdifficulttofindabookwithouttheauthor’sname.

16.Whatwillthewomandonext?

A.Copyabook.B.Returnsomebooks.C.Applyforamembershipcard.

听第10段材料，回答第17-20题。

17.Inwhataspectistheschoola“freeschool”?

A.Thestudentscanarriveatanytime.

B.Thestudentsneedn’tpayfortuition.

C.Thestudentshavethefreechoiceofthecourses.

18.Wherearemostpeoplefrom9:

00to10:

00?

A.Ontheplayground.B.Inthelivingroom.C.Inthepaintingroom.

19.WhatdoesMissGreenteach?

A.Math.B.ReadingC.Drawing.

20.Whatdothestudentsthinkofhelpingwithlunch?

A.Theydon’tlikeit.

B.Theythinkit’sinteresting.

C.Theythinkit’sMissCabell’sjob.

第二部分阅读理解（共两节，满分40分）

第一节（共15小题；

每小题2分，满分30分）

A

AttheageoftenIcouldnotfigureoutwhatthisElvisPresleyguyhadthattherestofusboysdidnothave．Imean，hehadahead,twoarmsandtwolegs,justliketherestofus．Aboutnineo’clockonSaturdaymorningIdecidedtoaskEugeneCorrethers,oneoftheolderboys,whatitwasthatmadethisElvisguysospecial.HetoldmethatitwasElvis’wavyhairandthewayhemovedhisbody.

Abouthalfanhourlateralltheboysintheorphanagewerecalledtothemaindining-roomandtoldwewereallgoingtodowntownJacksonville,FloridatogetanewpairofBusterBrownshoesandahaircut.ThatiswhenIgotthisbigidea,whichhitmelikeatonofbricks.IftheElvishaircutwasthebigsecret,thenthat’swhatIwasgoingtoget.

A11thewaytotownItoldeverybody,includingaladyfromtheorphanagewhowastakingustotown,thatIwasgoingtolookjustlikeElvisPresleyandthatIwouldlearntomovearoundjustlikehedidandthatIwouldberichandfamousoneday,justlikehim.

WhenIgotmynewBusterBrownshoes,IcouldhardlywaitformynewhaircutandnowthatIhadmynewBusierBrownshoesIwouldbeveryhappytogobacktotheorphanageandpracticebeinglikeElvis.

Wefinallyarrivedatthebigbarbershop,wheretheycutourhairforfreebecausewewereorphans.Ilookedatthebarberandsaid,“IwantanElvishaircut.CanyoumakemyhairlikeElvis?

”Iaskedhim,withabigsmileonmyface.“Let'

sjustseewhatwecandoforyou,littleman,”hesaid.Iwassohappywhenhestartedtocutmyhair.Justashestartedtocutmyhair,thematronsignedforhimtocomeovertowhereshewasstanding.Shewhisperedsomethingintohisearandthenheshookhishead,likehewastellingher“No”.ThenhetoldmetheywerenotallowedtogiveusElvishaircuts.ThenIsawmyhairfallingontothefloor.

21.ElvisPrevislywaspopuar,accordingtotheboy,becauseofhis____.

A.charmingfigureB.appearanceandbehavior

C.performingskillsD.kindnesstohisfans

22.Accordingtothepassage,theboywas____.

A.excitedtohaveanElvishaircutB.worriedtothinkaboutthesecret

C.anxioustoremovethetonofbricksD.carefultoseizethechance

23.Howwouldtheboyprobablyfeelwhenhewalkedoutofthebarbershop?

A.Delighted.B.Guilty.C.Self-satisfied.D.Depressed.

B

Customerdelightiswhatcompaniesaretryingtoachieveinordertokeepandincreasemarketshareinthemoreandmorecompetitiveserviceindustrytoday.

Researchersconfirmthatcustomersreceivinggoodservicewillpromotebytellingupto12otherpeople;

those

treatedbadlywilltelltheirtalesofwoetoupto20people,Interestingly,80percentofpeoplewhofeeltheircomplaintsarehandledfairlywillstayloyal.

Newchallengesforcustomercarehavecomewhenpeoplecanobtain 

goodsandservicesthrough 

telephonecallcentersandtheInternet.Forexample,manycompaniesnowhavetoinvestalotofmoneyininformationtechnologyandstafftraininginordertocopewiththe“phonerage”causedbydelaysinansweringcalls,beingcutoffinmid-conversationorleftwaitingforlongperiods.

Recommendedwaysofcreatingcustomerdelightinclude:

under-promisingandover-delivering 

（sayingthatarepairwillbecarriedoutwithinfivehours,butgettingitdonewithintwo）;

replacingafaultyproductimmediately;

throwinginagiftcardasanunexpected“thankyou”toregularcustomers;

andalwaysreturningcalls,evenwhentheyarecomplaints.

Airlinesfacesomeofthetoughestchallengesovercustomercare.Fiercecompetitionhasconvincedthemthatdelightingpassengersisanimportantmarketingtool,whilethereisgreatpotentialforcustomerangeroverdelayscausedbyweather,unclaimedluggageandtechnicalproblems.

ForBritishAirwaysstaff,awinningtelephonestyleisconsideredvitalinhandlingthelargevolumeofcallsaboutbookingsandflighttimes.Theyaretrainedtoanswerquickly,withtheirnames,jobtitleanda“weareheretohelp”attitude.BritishAirwaysalsosaysitscustomercarepoliciesareappliedwithinthecompanyandstaffaretaughttoregardeachotherascustomersrequiringthehigheststandersofservice.

24.“Phonerage”ismentionedinparagraph3toshow____.

A.customersoftenusephonestoexpresstheiranger

B.thegeneralpublicnowprefertobuygoodsonline

C.customersreplyontheirphoniestoobtainservices

D.customercarehasbecomeincreasinglydemanding

25.Accordingtothepassage,____________.

A.complainingcustomersarehardtosatisfy.

B.well-treatedcustomerpromotebusiness

C.unsatisfiedcustomersreceivebetterservice

D.satisfiedcustomersdeservemoreattention

26.Howisparagraph4mainlydeveloped?

A.Bygivingexamples.BByfollowingtimeorder

C.Bymakingcomparison.D.Byanalyzingcauses

27.Whyiscustomerdelightespeciallyimportantforairlines?

A.Theirtelephonestyleremainsunchanged

B.Theservicescostthemalotmoremoney.

C.Theyaremorelikelytomeetwithcomplaints

D.Thepoliciescanbeappliedtotheirstaff

C

Azara’sowlmonkeysmovetotherhythmofthemoon.Onnights,whenafullmoonfloodstheeveningskywithlight,Azara’sowlmonkeyscannotsitstill.Theyaresoactivethatbydawnthenextmorning,theyarewornout.Butwhenthemoonlightfadesandthemoondisappears,Azara’sowlmonkeysgrowlessactiveatnight.Onmorningsaftermoonlessnights,theyaremoreactive.

Theowlmonkeygenusisuniqueamonganthropoids（monkeysandapessimilartohumans）becauseitistheonlygroupwhosemembersarenocturnal. 

Theyarenotclassifiedasthreatenedorendangeredduetotheirnocturnalbehavior.Amongowlmonkeys,Azara’sowlmonkeysstandout,becausealthoughtheyareactiveduringthenight,theyalsoexhibitspikesofactivityatdawnanddusk.

AresearchteamledbyEduardoFernadez-DuqueattheUniversityofPennsylvaniaconductedastudytofindoutwhatwasdrivingtheuniqueactivitypatternsinAzara’sowlmonkeys.Theyfitted10Azara’sowlmonkeyswithspecialcollarsthatrecordedthemonkeys’activityat5-minuteintervalsforseveralmonths.Theylaterrecapturedthemonkeysandgotbackthecollarsandthedatatheycontained.

Theyfoundthatinlowandhighlightconditions—ondarkmoonlessnightsorinbroaddaylightforinstance---Azara’sowlmonkeyswereinactive.Themonkeysinsteadfavoredintermediatelightlevelssuchasmoonlightnights,andthesoftlithoursofdawnanddusk.Duringthosetimesthemonkeysweremoreactive.

AnothertrendEduardoFernadez-Duqueandhisteamdiscoveredwasthattemperatureplayedaroleininfluencinghowactivethemonkeyswere.DuringthewarmmonthsofSeptembertoMarchmonkeysweremoreactivethantheywereduringthecoolmonthsofApriltoAugust.

28.Azara’sowlmonkeysgrowlessactive___________.

A.onafullmoonnight.B.atdawnanddusk.

C.inbroaddaylightD.atnight.

29.Whatdoestheunderlinedword“nocturnal”inParagraph2mean?

A.Activeduringtheday.B.Activeatnight.

C.activeinhesoftlight.D.activeinthemoonlight.

30.HowdidtheresearchteamconductthestudyofAzara’sowlmonkeys?

A.ByraisingAzara’sowlmonkeysinthelab.

B.BywritingthedatatoAzara’sowlmonkeys.

C.BycollectingthedatafromAzara’sowlm