课文听力文本Unit8BusinessSuccessWord文件下载.docx
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Usugi:
CanIhelpyou?
Er,thankyoubutI'
mjustlookingatthemoment.
Yes,pleasedo.Haveyoucomeacrossourproductbefore?
IthinkIhaveheardofthem,yes.
WearerelativelynewbutGolfProisacquiringareputationveryquickly.Wehavebecomeworldleadersinmetalwoods.
Really?
Well,actuallyIamquiteinterestedinmetalwoods.Couldyoutellmewhatthepricesareinthisrange?
Ofcourse.Thepricesstartat90poundsandtheygoupto149pounds.
Didyousay149pounds?
Yes,that'
sright.Iwonderifyouwouldbeinterestedinournewrangeofladies'
clubsaswell?
Well,possibly.Doyouthinkyoucouldgivemetheprices?
Yes.TherangeiscalledGolfProLadyandthefullsetofnineironscomesto465pounds.Woods,thesetofthreeis240poundsandputtersare46poundseach.
So,thatwas46poundseach,wasn'
tit?
Yes,46poundseach.
Right,thankyou,doyouhavesomeinformationaboutyourtopoftherangefullsetofclubsaswell?
Ofcourse.ThatisourGolfProX.Thisisrealstate-of-the-artwhenitcomestoprofessionalclubs.Thesetofnineironscomesto835pounds.VeryreasonableIthinkyou'
llagree.
Mmm,notbad.
Wouldyouliketotryoneoutinthepracticearea?
Er,nothankyou.I'
mafraidIdon'
thavetimeatthemoment.ButIwouldliketoreadsomemoreaboutyourproducts.
Ofcourse.Herearesomeofourlatestbrochureswithup-to-dateinformationonthefullranges.Andalsomycard.
Thankyou.
Pleasecontactmeifyouneedanymoreinformation.
PartII
WittyWaystoSuccess
Keywords
Dos
Don’ts
Firstimpression
aboutthree
1or2pumps
befirmbutnotcrushing
atwaistlevel
thelimphandshake
thebone-crusher
thetwo-handedhandshake
down
up
E-mail
businessformat
e-mailbuttons
carboncopy(cc)
Sensitive;
conflict
Casual
smileyface;
winking
capitalizing
carboncopy(cc)theboss
Peoplemanagement
praise;
criticize
mindreading
returnyourphonecall
copto
Youloveyourjob,youworkhard,putintheextrahours,andthinkyou’reonthefasttracktosuccess.Butdidyourealizethatbadmannerscouldderailyourcareerovernight?
CynthiaLett(CareerConsultant):
Skillsareexceptionallyimportant.However,ifyoucan’tpresentyourselfinawaythatotherswouldwanttolistentoyou,andtoworkwithyouonadailybasis,thenit’sgoingtobeadifferentsituationforyouinbusiness,andthat’swhatetiquetteis.
Theexpertssaytherearetriedandtestedtipsandtrickstosmoothovereventhemostawkwardetiquettemoments.Andwhilesomeofthemmayseemlikecommonsense,whenitcomestoofficebehavior,youbetteroverallyourbases.
KeyWord:
FirstImpression
Thefirststeptoavoidingthepinkslip,makeastrongfirstimpression.Imagine.Youonlyhavesecondstodeterminehowsuccessfulyou’llbeinbusiness.Well,ithappenseverytimeyoumeetsomeonenew.
Cynthia:
Thefirstimpressionismadeinthefirstfiveseconds.Theyareabsolutelycritical.Andthereasontheyarecriticalisbecause,ashumanbeings,wedon’tliketobewrong.So,oncewehavemadeajudgmentaboutsomebody,weholdontoitfordearlife.
Yourfirstimpressionstartswiththehandshake.Inthebusinessworld,abadhandshakecansignifythatyou’realoser.Makesureyoudon’tpracticeanyofCynthia’slessthanimpressivegreetings.
Thelimphandshake,thepumper,thebone-crusher,thetwo-handedhandshake.
Okay,enoughwithwhatnottodo.Bettertoaccentuatethepositive.Whatmakesagoodhandshake?
Well,itlastsaboutthreeseconds,withoneortwopumpsfromtheelbow.Itshouldbefirmbutnotcrushing.Anditshouldalwaysbeatwaistlevel,nevertoofataboveorbelow.
Ifyou’reintroducingthenewsecretarytotheCEO,rememberthisrule.Introducedown,notup.Sorepeatafterme,“Mr.CEO,I’dliketointroduceyoutothenewsecretary,”nottheotherwayaround.
E-mail
Nowthatyou’vemasteredthefirstfiveseconds,whatabouttherestofyourcareer?
Eachday,overfourhundredfortymillionmailboxesreceivenearly12billione-mails,eachoneadistinctopportunitytotripupyourskywardcorporateclimb.
MichelleConlin(Editor,BusinessWeek):
Never,everdealine-mailwithanythingthat’seithersensitiveorcouldleadtoaconflict.
Thismayseemobvious,butwithe-mail,smallbeefsgetblownupintoearthshakingcrises,becausethe“peoplefactor”isremoved.
Andonethingtoalwaysavoidifyouwanttobetakenseriously,acasualtone.
Michelle:
Peoplereallygettrippedupbecausee-mailhaskindofthisfree-formnature,butwheneveryou’reusinge-mailinabusinesssense,youmustkeeptobusinessformat.
Thatmeansyoushouldsavehesmileyfaceandthewinkingemotionsforyourkids’e-mail.Theyhavenoplaceinbusinesscommunications.
Also,don’ttrytoemphasizeapointbycapitalizing.TypinginallcapsmeansYOU’REYELLING!
Andwhataboutthedreadedcarboncopyfeature?
Onlyuseitwhenyou’reschedulingagroupofpeople,let’ssay,forameeting.Abigno-noistoccthebossoneverythingjusttoprovethatyou’redoingwork.
Keepingyoure-mailbuttonsstraightwillstopyoufrombecomingtheofficedunce.
PeopleManagement
A1997studysaysthatfortypercentofnewmanagementhiresfailintheirfirstjob.Thereason?
Inabilitytobuildgoodrelationshipswithpeersandsubordinates.Sohere’ssomehelpfulhints.
Praiseinpublic,criticizeinprivate.Asenseofdiscretioninsuchmatterswillnotonlyhelpbuildteams,butwillalsobuildrespectforyou.
Whenitcomesosharingpersonalissuesatwork,aruleofthumbistoonlysharethingsthatyouwouldn’tmindreadingintomorrow’snewspaper.
And,perhapsthemostbasicrulethat’sneglected,butaccordingtotheexperts,hasthebiggestpayoff,alwaysreturnyourphonecalls.
Well,bynowitoughttobeprettyclear,badofficeetiquettecanreallytripyouup.Goodetiquettecanmakeyouthecompanystar.
Ourlastminuteadvice–nobody’sperfect,andyou’reboundtoscrewupsometimes.So,ifyoumakethatfauxpas,coptoit.It’sgoodetiquetteandgoodofficepolitics.
Theactofapologizingmanyseemstobeawayofgivingawayyourpower,butinessence,showingthatthatmistakeisimportanttoyoutocorrectincreaseyourpower.
Seemssimpleenough.Nowyourjobistotaketheseeasystepstoofficeetiquetteandputthemtogooduse.
PartIII
Technologyindoingbusiness
ExerciseA.
1.technologies;
efficiencyandsales
2.inthedigitalworld
3.computerinternet
4.electroniccommerce;
consumers
5.embrace;
die
B.Keys:
1.F2.T3.F4.F5.T
Manyanalystssaytherevolutionintechnologywillcausearevolutioninthewaycompaniesdobusiness.AmongthoseexpertsisBillGates,founderoftheMicrosoftCompanyandwidelyregardedasoneofthemostinfluentialmeninthecomputerindustry.TheMicrosoftfounderrecentlydiscussedhisideasinNewYork.
BillGatessaysmostbusinessesarestillnottakingadvantageofexistingtechnologiestoincreaseefficiencyandsales.Hebelievesthemajorityofcompaniesarereceivingonlyabout20%oftheadvantagestheycouldgainthroughtechnology.
"
IfyoujusthavethePCsinacompany,andmainlywhatyou'
redoingissharingsomefiles,andcreatingdocumentswiththemandnotrunningthefundamentalinformationflowthroughthosePCs,thenthevalueyouarelosingisgreaterthanthevalueyouarereceiving.It'
sstillprobablyaworthwhileinvestment."
Mr.GatessaysmanybusinessleadershavesoughthisideasontheeffectiveuseoftechnologyandherespondedwithanewbooktitledBusinessattheSpeedofThought.Hebelievesallbusinessesmustlearntooperateinthedigitalworld.
Ithinkthat,inmostindustries,ifyoukeeptryingtodobusinessthewayyou'
vedoneit…inthepast,that'
sgoingtocreatearealproblembecauseyouwon'
tbeasresponsive,youwon'
tbeasefficient,asthepeoplewhoareembracingthenewapproaches.We'
reseeinganincrediblenumberofnewstart-upscomingintobusinesses,takingtheinterestasgiven,assumingthattheinformationisthereandtheycanreachouttotheircustomersinthisnewway."
BillGatesdiscussedhisideasatarecententertainmentindustryconferencesponsoredbyaVarietyMagazineandtheSchroederInvestmentCompany.Hetoldthemeetingthecomputerinternetisactuallyredefiningwhatamarketis.Hegaveanexampleofahighlyspecializedbusinesswhichhasusedtheinternettoexpanditsmarket.
There'
sasmallcompanyupinWisconsin,thatrefurbishesoldphones,orsellsreallyoldphones.Nowthat'
sabusinessthattheycouldn'
thavebeenintheoldworldbecauseinanycitytheyputastorein,theyjustwouldn'
tfindenoughcustomers.Becauseontheinternet,theyhaveawholeworld,whohappenstowantthisabletofindthem,theirbusinessisgrowing,theyarehiringnewpeople,andyouknow,it'
skindofa…aspecializedbusiness.Sothat'
sareallyprofoundthingbecauseitwouldn'
thavebeenpossiblewithouttheInternettheretoformthenewmarketplace."
MicrosoftChairmanBillGatesbelieveselectroniccommercewillgrowrapidlyinthenextdecade.That,hesays,willgivenewpowertoconsumers.
Ihavenodoubtthatintermsoftheconsumer