review resourcesWord下载.docx

review resourcesWord下载.docx

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b.performancemanagement

d.humanresourcemanagement

e.strategicmanagement

（b;

3.Performancemanagementcombinesperformanceappraisalwith_____toensurethatemployeeperformanceissupportiveofcorporategoals.

a.goalsetting

b.training

c.incentivesystems

d.alloftheabove

e.noneoftheabove

（d;

moderate;

4.Whichofthefollowingisnotoneoftheguidelinesforeffectivegoalsetting?

a.assignspecificgoals

b.assignmeasurablegoals

c.assignchallengingbutdoablegoals

d.assignconsequencesforperformance

e.encourageparticipation

p.313）

5.TheSintheacronymforSMARTgoalsstandsfor_____.

a.specific

b.straightforward

c.strategic

d.source

e.support

（a;

6.TheMintheacronymforSMARTgoalsstandsfor_____.

a.moderate

b.measurable

c.meaningful

d.mid-range

e.merit

7.TheAintheacronymforSMARTgoalsstandsfor_____.

a.actionable

b.appropriate

c.attainable

d.attitude

e.asset

8.Participativelysetgoalsresultinhigherperformancethanassignedgoalswhen_____.

a.participativelysetgoalsaremoredifficult

b.assignedgoalsaremoredifficult

c.therewardsarealsohigher

d.participativelysetgoalsareusedconsistently

e.thegoalsaredoable

9.Whenusinggoalsettinginperformancemanagement,thegoalsshouldbe_____.

a.difficult

b.challenging

c.doable

d.specific

e.alloftheabove

（e;

10.Whoistheprimarypersonresponsiblefordoingtheactualappraisingofanemployee’sperformance?

a.theemployee’sdirectsupervisor

b.thecompanyappraiser

c.thehumanresourcemanager

d.theEEOcontactperson

p.314）

11.Whendesigninganactualappraisalmethod,thetwobasicconsiderationsare_____.

a.whoshouldmeasureandwhentomeasure

b.whentomeasureandwhattomeasure

c.whattomeasureandwhoshouldmeasure

d.whattomeasureandhowtomeasure

e.whentomeasureandhowtomeasure

p.315）

12.Themostpopulartechniqueforappraisingperformanceisthe______method.

a.alternationranking

b.graphicratingscale

c.Likert

d.MBO

e.constantsumratingscale

13.Whichperformanceappraisaltechniqueliststraitsandarangeofperformance?

14.Whatdoperformanceappraisalsmeasure?

a.genericdimensionsofperformance

b.performanceofactualduties

c.employeecompetency

d.achievementofobjectives

p.317）

15.Ifaperformanceappraisalfocusesonanemployee’sabilityto“identifyandanalyzeproblems”orto“maintainharmoniousandeffectiveworkingrelationships,”thentheperformanceappraisalisfocusedonmeasuring_____.

16.Ifaperformanceappraisalfocusesonanemployee’squalityandquantityofwok,thentheperformanceappraisalisfocusedonmeasuring_____.

17.The_____methodofperformanceappraisalinvolveslistingallthesubordinatestoberated,crossingoutthenamesofanynotknownwellenoughtorank,indicatingtheemployeewhoisthehighestoneachcharacteristicbeingmeasuredandwhoisthelowest,andthenalternatingbetweenthenexthighestandlowestuntilallemployeeshavebeenranked.

18.Alternationrankingreferstoanappraisalmethod,which_____.

a.isbasedonprogressmadetowardtheaccomplishmentofmeasurablegoals

b.combinesthebenefitsofnarratives,criticalincidents,andquantifiedscalesbyassigningscalepointswithspecificexamplesofgoodorpoorperformance

c.requiresthatthesupervisorkeepalogofpositiveandnegativeexamplesofasubordinate’swork-relatedbehavior

d.requiresasupervisortoevaluateperformancebyassigningpredeterminedpercentagesofthosebeingratedintoperformancecategories

e.involveslistingallthesubordinatestoberated,crossingoutthenamesofanynotknownwellenoughtorank,indicatingtheemployeewhoisthehighestoneachcharacteristicbeingmeasuredandwhoisthelowest,andthenalternatingbetweenthenexthighestandlowestuntilallemployeeshavebeenranked

19.Themostpopularmethodforrankingemployeesisthe_____method.

a.graphicrankingscale

b.constantsumrankingscale

c.alternationranking

d.pairedcomparison

e.forceddistribution

20.Supposeyouhavefiveemployeestorate.Youmakeachartofallpossiblepairsofemployeesforeachtraitbeingevaluated.Then,youindicatethebetteremployeeofthepairforeachpair.Finally,youaddupthenumberofpositivesforeachemployee.Inthiscase,youhaveusedthe_____methodofperformanceappraisal.

p.318）

21.Forceddistributionreferstoanappraisalmethod,which_____.

22.Whenasupervisorevaluatesperformancebyassigningpredeterminedpercentagesofrateesintoperformancecategories,heorshehasusedthe_____methodofperformanceappraisal.

23.John,thesupervisorofthemanufacturingdepartment,isintheprocessofevaluatinghisstaff’sperformance.Hehasdeterminedthat15%ofthegroupwillbeidentifiedashighperformers,20%asaboveaverageperformers,30%asaverageperformers,20%asbelowaverageperformers,and15%aspoorperformers.Johnisusinga_____method.

a.graphicratingscale

c.forceddistribution

d.alternationranking

e.pairedcomparison

24.Whichofthefollowingmeasurementmethodsratesemployeeperformancerelativetootheremployees?

b.forceddistribution

c.likertscale

d.constantsumsrating

e.criticalincidentmethod

25.Withthe_____method,thesupervisorkeepsalogofpositiveandnegativeexamplesofasubordinate’swork-relatedbehavior.

b.constantsumsrating

d.narrativeforms

e.criticalincident

p.321）

26.Thecriticalincidenttechniquereferstoanappraisalmethod,which_____.

27.Allofthefollowingareadvantagesofusingthecriticalincidentmethodforappraisingperformanceexceptthat_____.

a.itprovidesexamplesofgoodperformance

b.itdoesnotincludeanumericalrating

c.itprovidesexamplesofpoorperformance

d.itreflectsperformancefromthroughouttheappraisalperiod

e.incidentscanbetiedtoperformancegoals

28.Whichappraisalmethodcombinesthebenefitsofnarratives,criticalincidents,andquantifiedscalesbyassigningscalepointswithspecificexamplesofgoodorpoorperformance?

a.behaviorallyanchoredratingscale

c.constantsumsratingscale

d.alternationranking

e.noneofthe