Michael R Solomon《消费者行为学第6版 Consumer BehaviorBWord文档下载推荐.docx
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THECREATIONANDDIFFUSIONOFGLOBALCONSUMERCULTURE
ChapterSUMMARY
Thestylesprevalentinacultureatanypointintimeoftenreflectunderlyingpoliticalandsocialconditions.Thesetofagentsresponsibleforcreatingstylisticalternativesistermedacultureproductionsystem.Factorssuchasthetypesofpeopleinvolvedinthissystemandtheamountofcompetitionbyalternativeproductformsinfluencethechoicesthateventuallymaketheirwaytothemarketplaceforconsiderationbyendconsumers.
Cultureisoftendescribedintermsofhigh(orelite)formsandlow(orpopular)forms.Productsofpopularculturetendtofollowaculturalformulaandcontainpredictablecomponents.Ontheotherhand,thesedistinctionsareblurringinmodernsocietyasimageryfrom“highart”isincreasinglybeingincorporatedintomarketingefforts.
Realityengineeringoccursaselementsofpopularcultureareappropriatedbymarketersandconvertedtovehiclesforpromotionalstrategies.Theseelementsincludesensoryandspatialaspectsofeverydayexistence,whetherintheformofproductsappearinginmovies,odorspumpedintoofficesandstores,billboards,themeparks,andvideomonitorsattachedtoshoppingcarts.
Diffusionofinnovationreferstotheprocesswherebyanewproduct,service,orideaspreadsthroughapopulation.Innovatorsandearlyadoptersarequicktoadoptnewproducts,andlaggardsareslow.Aconsumer’sdecisiontoadoptanewproductdependsonhisorherpersonalcharacteristicsaswellasoncharacteristicsoftheinnovationitself.Productsstandabetterchanceofbeingadoptediftheydemandrelativelylittlechangeinbehaviorfromusers,areeasytounderstand,andprovidearelativeadvantagecomparedtoexistingproducts.
Thefashionsystemincludeseveryoneinvolvedinthecreationandtransferenceofsymbolicmeanings.Meaningsthatexpressculturalcategories(e.g.,genderdistinctions)areconveyedbymanydifferentproducts.Newstylestendtobeadoptedbymanypeoplesimultaneouslyinaprocessknownascollectiveselection.Perspectivesonmotivationsforadoptingnewstylesincludepsychological,economic,andsociologicalmodelsoffashion.Fashionstendtofollowcyclesthatresembletheproductlifecycle.Thetwoextremesoffashionadoption,classicsandfads,canbedistinguishedintermsofthelengthofthiscycle.
Becauseaconsumer’scultureexertssuchabiginfluenceonhisorherlifestylechoices,marketersmustlearnasmuchaspossibleaboutdifferencesinculturalnormsandpreferenceswhenmarketinginmorethanonecountry.Oneimportantissueistotheextenttowhichmarketingstrategiesmustbetailoredtoeachcultureversusstandardizedacrosscultures.Followersofaneticperspectivebelievethatthesameuniversalmessageswillbeappreciatedbypeopleinmanycultures.Believersinanemicperspectivearguethatindividualculturesaretoouniquetopermitsuchstandardization—marketersmustinsteadadapttheirapproachestobeconsistentwithlocalvaluesandpractices.Attemptsatglobalmarketinghavemetwithmixedsuccess;
inmanycasesthisapproachismorelikelytoworkifthemessagesappealtobasicvaluesand/orifthetargetmarketconsistsofconsumerswhoaremoreinternationallyratherthanlocallyoriented.
TheUnitedStatesisanetexporterofpopularculture.ConsumersaroundtheworldhaveeagerlyadoptedAmericanproducts,especiallyentertainmentvehiclesanditemsthatarelinkedsymbolicallytoauniquelyAmericanlifestyle(e.g.,Marlborocigarettes,Levi’sjeans).Despitethecontinuing“Americanization”ofworldculture,someconsumersarealarmedbythisinfluenceandareinsteademphasizingareturntolocalproductsandcustoms.Inothercases,theyareintegratingtheseproductswithexistingculturalpracticesinaprocessknownascreolization.
ChapterOutline
1.Introduction
TheCreationofCulture
a.Bigcorporationsarecurrentlyworkinghardtocapturemarketshareinthe
rapidlygrowingblackurbanculture.Theyarelookingforthenexthotfashion.
b.Itisquitecommonformainstreamculturetomodifysymbolsidentifiedwith
“cuttingedge”subculturesandpresentthesetoalargeraudience.
1)Asthisoccurs,theseculturalproductsundergoaprocessofco-optation,where
theiroriginalmeaningsaretransformedbyoutsiders.
2)Inmanyinstances,culturalchangesarebroughttotheaveragepersonvia
advertisingandthefashionindustry.
*****UseFigure17-1Here*****
DiscussionOpportunity—Ask:
Canyouthinkofanexamplewhereco-optationhasoccurred?
Whatevidenceofthiswasinadvertisingoronthemassmedia?
Hint:
ThinkofslanglanguageusedbyAfrican-Americanrappersthathasbecomecommontoourdailyexpressions.
WhatevidenceistherethattheViet