轨道交通英语教案.docx
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轨道交通英语教案
AttheRailwaySatation车站篇课程教案
授课题目(教学章、节或主题):
AttheRailwaySatation
授课时间
安排
第周第节
教学器材与工具
授课类型
请标注●
理论课(●)上机课()实验课()习题课()其他()
教学目的、要求(分掌握、熟悉、了解三个层次):
了解地勤服务英语,掌握专业词汇与句型
教学重点及难点:
重点:
有关地勤服务的专业词汇与句型
难点:
对于词汇与句型的应用
教学基本内容
Unit1AttheInformationOffice
P=PassengerC=Clerk
(Attheinformationofficesomepassengersareaskingforinformation.一些乘客正在问讯处问讯)
Dialogue1
p;Excuseme!
打扰一下。
c;Yes?
有什么可以为您效劳的吗?
p;WhichtrainisboundforShanghai,please?
请问去上海坐那趟车?
c;YoucantakeTraian1598.
您可以乘坐1598次列车。
p;Whattimeisthetrainduetoleave?
这趟车什么时候开?
c;Itdepartsat17;13.
17点13分。
Dialogue2
p;IsthistheInquiryOffice?
这里是问询处吗?
c;Yes,itis.WhatcanIdoforyou?
是的,我能为您做些什么?
p;MayIhaveaplatformticket?
我可以买张站台票吗?
c;Doyouwanttomeetsomeone?
您是要接人?
p;Yes.HowmuchshallIpayfortheplatformticket?
是的。
站台票多少钱?
c;It’soneyuan.一元钱。
ProfessionalWordsandExpressions
车站大厅----staionhall/stationlobby
问询处---informationoffice
售票厅---ticketoffice
候车室---waiting-room/hall
软席候车室---waitingroomforsoftseatpassengers
母婴候车室---waitingroomforinfantsangtheirmothers
贵宾室---VIProom
行李托运处---luggageservice
小件寄存处---luggagestorageoffice
检票口---boardinggate
Unit2AttheBookOffice
Dialogue1
c;Hello,canIheipyou?
您好,能为您效劳吗?
p;I’dliketobookafirstclassberthticketonT180toJinanforthedayaftertomorrow.
我要订一张后天去济南的T180次的软卧票。
c;Wouldyoutakeanupperberth?
That’stheonlyoneleft.上铺行吗?
只有一个上铺了。
p;Yes,ofcourse.Howmuchisit?
好的。
多少钱?
c;Twohundredandeighty-fiveyuan,please.285元。
p;Hereyouare.给您钱。
c;Thankyou.Here’syourticketangthechange.Pleasecheckit.
谢谢。
这是您的车票和找的零钱。
请检查一下。
p;Thankyou.谢谢。
c;Withpleasure.不用谢。
ProfessionalWordsandExpressions
软卧票-----first-classberthticke
硬卧票-----economy-classberthticket
软座票-----first-classseatticket
硬座票-----economy-classseatticket
客快联合票-----fastextrapassengerticket
普通加快票-----fastextraticket
单程票-----onewayticket
往返票-----round-tripticket
减价车票-----reducedfareticket
退票-----reducedofticket
订票-----bookticket
Unit3AttheLuggageSercice
P=PassengerC=Clerk
Dialogue1
C:
Goodmorning.MayIhelpyou?
P:
Yes,I’dliketohavemyluggagechecked.
C:
Whereisyourluggagegoing?
P:
It’sgoingtoDalian.
C:
Howmanypiecesofluggagedoyouhave?
P:
Three.
C:
Wouldyoushowmeyourticket,please?
P:
Hereitis.
C:
Thankyou.Bytheway,arethereanydangerousarticlesinyourluggage?
P:
No,therearen’tany.
C:
OK.Pleasefillinthisform.
P:
Here’sthecompletedform.
C:
Pleaseputyourluggageonthescale.Well,it’snotoverweight.Here’syourluggagecheck.
P:
Thankyou.HowmuchdoIoweyou,please?
C:
Fifty-fiveyuanintotal.
P:
Thankyou.Here’sthemoney.
C:
You’rewelcome.
ProfessionalWordsandExpressions
行李牌-----luggagecheck
行李标签-----luggagelabel
行李员-----luggageclerk
行李房-----luggageoffice/room
行李领取处-----luggagedeliveryoffice
包裹到达通知-----noticeforparcelarrival
免费运输行李-----freeluggage
Unit4AttheEntranceandintheWaitingHall
P=PassengerC=Clerk
Dialogue1
C:
Goodevening!
Ticket,please?
P:
Goodevening!
Yes,I’mtakingK512toshanghai.WillyoupleasetellmewhereIcanwaitforthetrain?
C:
YoumaywaitforthetraininthewaitinghallNo.2,oryoucanalsohavearestintheVIProom.
P:
ShouldIpayforitifIgototheVIProom?
C:
No.Sinceyouhaveboughtacushionedticket,youcanhaveagoodrestfreeofcharge.
P:
Thankyou.
C:
You’rewelcome.
ProfessionalWordsandExpressions
客运员-----passengerclerk
客运主任-----chiefpassengeragent
车站服务员-----stationattendant
车站值班员-----stationoperator
调度员-----dispatcher
车站警察-----stationpolice
售票员-----bookingclerk
剪票员-----puncher
站长-----stationmaster
站长助理-----assistantofstationmaster
Unit5NotifyingPassengersoftheBoardingTime
AnnouncementOne
Ladiesandgentlment,attention,please.TrainN558forChangshaisnowboardingatgateNo.6.PassengersfortrainN558pleasegotoBoardingGateNo.6.Thankyou.
ProfessionalWordsandExpressions
快车-----expresstrain
慢车-----ordinarypassengertrain
临客-----extratrain
双层客车-----double-deckcoach
和谐号-----CRH
电动车组-----electricmultiple-unit
城际快车-----intercityexpress
假日城际列车-----holidayinter-cityexpress
加挂客车-----optionalcoach
Unit6AttheBoardingGate
P=PassengerC=Clerk
Dialogue1
C:
Ticket,please?
P:
OK,hereyouare.
C:
Thankyou.Hereisyourticketback.Followthiswaytogetonboard.Haveapleasantjourney.
ProfessionalWordsandExpressions
进站口-----entrance
出站口-----exit
剪票-----punchaticket
排队-----waitforone’sturn
检票-----checkingin
自动检票机-----automaticticketcheckingmachine
票价差额-----balance
儿童车票-----half-fareticket
Unit7AttheConvenienceStoreoftheRailwayStation
C=CustomerA=Assistant
Dialogue1
A:
IsthereanythingIcandoforyou?
C:
Yes,Wouldyoushowmethoseties?
A:
Yes,byallmeans.Here’sanice-lookingon.Itismadeofsilk.
C:
Yes,it’sreallyattractive.ButIthinkit’salittletooloud.It’sformyfather.Letmehavealookatthatbuleone.
A:
Thisone?
C:
Yes,it’sverynice.I’lltakeit.Howmuch?
A:
155yuan.
C:
Here’s170yuan
A:
Thankyou.Hereisyourchange,15yuan.
ProfessionalWordsandExpressions
日用品-----dailyarticles
土特产-----localproducets
茶点、便餐-----refreshment
纪念品-----souvenir
特产-----speciality
茶杯-----teacup
方便面-----instantnoodles
水-----water
餐巾纸-----papernapkin
牙刷-----toothbrush
Unit8OnthePlatform
AnnouncementOne
Ladiesandgentlment,attention,please.TrainT254forTianjinisonPlatform2.Passengerstakingthistrainpleasegetyourluggagereadyandwaitforyourturntoboard.Thankyou.
ProfessionalWordsandExpressions
站台入口-----accesstoplatforms
开车的铃声-----departure-call
人行天桥-----footbridge
天桥-----platformbridge
站台-----platform
站台地道-----platformtunnel
注意站台缝隙-----carethegab
站台商店-----platformstore
Unit9AttheExit
P=PassengerC=Clerk
Dialogue1
C:
Ticket,please?
P:
Hereyouare.
C:
Thankyou.Nextone,please.
ProfessionalWordsandExpressions
发车站-----departurestation
发车站台-----departureplatform
发车时间-----departuretime
到达站-----destinationstation
到达站台-----arrivalplatform
到达时间-----arrivaltime
晚点到达-----arrivallate
正点到达-----arriveontime
Uint10AttheLuggageStorageService
P=PassengerC=Clerk
Dialogue1
P:
PleasetellmewheretheLeftLuggageOfficeis.
C:
Therearecomputerizedluggagelockersateachendofthehall.
P:
HowmuchshallIpayforthat?
C:
Youshallpay3yuanforeachpieceofluggageeveryonehour.
P:
Thankyou.
ProfessionalWordsandExpressions
行李寄存牌-----luggagetag
旅行袋-----travelingbag
提取行李-----claimluggage
随身携带的行李-----handluggage
行李寄存箱-----luggagelocker
计费方法-----methodofcharging
无人认领行李-----unclaimedbaggage
教学过程设计:
教学方法及手段(请标注●):
讲授(●)、讨论()、上机()、多媒体讲解()、模型、实物讲解()、挂图讲解()、音像讲解()等。
作业、讨论题、思考题:
课后小结:
填表说明:
每项页面大小可自行添减,一次课写一份上述格式教案
OntheTrain乘务篇课程教案
授课题目(教学章、节或主题):
OntheTrain乘务篇
授课时间
安排
第周第节
教学器材与工具
授课类型
请标注●
理论课(●)上机课()实验课()习题课()其他()
教学目的、要求(分掌握、熟悉、了解三个层次):
了解列车服务英语,掌握专业词汇与句型
教学重点及难点:
重点:
有关列车服务的专业词汇与句型
难点:
对于词汇与句型的应用
教学基本内容
Unit1WelcomrPassengerAboard
P=PassengerC=Clerk
Dialogue1
C:
Goodmorning,sir.Ticket,please.
P:
Ok,hereyouare.
C:
Thankyou.Here’syourticketback.Welcomeaboard.
P:
Thankyou.
C:
You’rewelcome.
ProfessionalWordsandExpressions
进站预告牌-----stationwarningsign
客票-----passengerticket
团体票-----passengergrouptickets
站台票-----platformticket
发车信号-----leavesignal
开车的铃声-----departure-call
上车扶手-----handle
上行方向-----updirection
Unit2Pre-departureWarning
AnnouncementOne
Ladiesandgentlment,thisisthefinalcallforboarding.Allaboard,please.Thetrainispreparedfordeparture.Thankyou.
ProfessionalWordsandExpressions
列车员-----trainattendant
列车长-----chiefconductor
女列车长-----conductress
乘务组-----crew
乘务人员-----crewmember
餐车服务员-----diningcarattendant
餐车长-----diningcarchief
列车广播员-----trainannouncer
乘警-----trainpoliceman
Unit3ShowingPassengerstoTheirPlaces
P=PassengerC=Clerk
Dialogue1
P:
Excuseme,sir.Ican’tfindmyseat.Wouldyoupleaseshowmetomyseat?
C:
Certainly.Yourseatnumber,please.
P:
Itis65.
C:
SeatNo.65isinthe10throwbackfromtheotherendontheright.Watchyourstep,madam.
ProfessionalWordsandExpressions
包房,包间-----compartment
包房号码-----compartmentnumber
上铺-----upperberth
中铺-----midddleberth
下铺-----lowerberth
卧铺号码-----berthnumber
卧铺牌子-----berthtag
卧具-----bedding
窗帘-----windowshade
Unit4MakingIntroductionandWelcomeAnnouncement
P=PassengerC=Conductor
Dialogue1
C:
Goodmorning,sir!
P:
Goodmorning!
C:
Letmeintroducemyself.Iamaconductressofthistrain.MynameisZhangLi.
P:
Nicetomeetyou.MynameisGeorgeWhite.
C:
Nicetomeetyou,too.Mr.White.I’dliketoknowyournationality.
P:
I’mAmerican.
C:
Thankyou.Ifyouhaveanyquestionsordiffucultieswhiletraveling,pleaseletusknow.
P:
OK,thankyou.
C:
I’lltrymybesttohelpyou,andhaveapleasantjourney.
P:
Thankyouverymuch
C:
You’rewelcome.
Unit5CarService
P=PassengerC=Conductor
Dialogue1
C:
Excuseme,mayIcleantheroomnow?
P:
Yes,please.
C:
MayImovethis?
P:
OK.
C:
Sorrytohavebotheredyou.
P:
That’sallright.
ProfessionalWordsandExpressions
靠窗的座位-----aseatbythewindow
带盖烟灰盒-----liddedashtray
留言处-----leftmessages
找座位-----lookforaseat
调换-----makeashift
车厢过道-----corridor
列车广播-----trainbroadcasting
空座位-----freeseat
车票有效期-----ticketvaild
五号车厢-----coachNo.5
Unit6BeingHelpfultoPassengersandDealingwithComplaints
P=PassengerC=Conductor
Dialogue1
P:
Excuseme,butIcan’tfindmywallet.
C:
Sorrytohearthat.Whenandwheredidyouloseit?
P:
Irememberbeinginthedinningcarfor15minuteswhenIwashavinglunch.