商务BEC考试题.docx

商务BEC考试题.docx

《商务BEC考试题.docx》由会员分享，可在线阅读，更多相关《商务BEC考试题.docx（10页珍藏版）》请在冰豆网上搜索。

商务BEC考试题

　Questions1-7

　　Lookatthesentencesbelowandthejobadvertisementsontheoppositepage.

　　Whichjobdoeseachsentence1-7referto?

　　Foreachsentence，markoneletteronyourAnswerSheet.

　　Youwillneedtousesomeoftheselettersmorethanonce.

　　1Youwillberesponsiblefortheoperationofacomputersystem.

　　2Youmustbeabletoforecastwhatpeoplewillwanttowear.

　　3Youwillbeabletoworkwithpeoplefrommanydifferentcountriesandbackgrounds.

　　4Youwillhaveaqualificationwhichcoverstwosubjectareas.

　　5Itisnecessarytohaveworkedinthissectorbefore.

　　6Youwillneedtokeepincontactwiththeheadquartersoftheorganization.

　　7Theadvertisementemphasisestheneedtohaveasuitableapproachtoimportantpeople.

　　A

　　BUSINESSMANAGER

　　Youwillberesponsibleforourglobalbusinesswithinspecificcountriesandwillhaveagoodunderstandingofinternationaldistribution，possiblybasedonpreviousexperience，plustheabilitytoworkinmarketsthatarehighlyvariedintheirculture.Youwillbefluentinasecondlanguage，bewillingtotravelextensively，andpreferablyhaveadegree.

　　B

　　DEPARTMENTSTOREBUYER

　　BasedatourheadofficeinLondon，youwillselectandorderstockfromoursuppliersinItaly.YouwillneedtopredictfashiontrendsandbuildastrongrelationshipwithourItalianoffice.Youwillhavegainedyourbuyingexperienceinwomensfashionandwillholdadegreeindesignwithabusinessstudiescomponent.

　　C

　　LEGALSERVICESADMINISTRATOR

　　Asheadofthelegaloffice，yourworkwillincludemanagingtheofficeITnetwork，typingreports，diarymaintenanceandsupervisionofanotherstaffmember.Youwillneedgoodorganizationalskillsinordertokeepaheadofavariedworkload.Youwillbedealingwithseniorexecutivesandgovernmentofficials，soamatureandefficientmannerisessential

　　D

　　REGIONALLEISURESITESMANAGER

　　Youwillberesponsibleforbudgetaryplanning，contractnegotiations，localmarketingandeffectiveadministration.Youwillcommunicatefrequentlywithourmainofficeusingthelatesttechnology.Yourexperiencecouldbefromanybusinesssectorbutyoushouldenjoyoutdoorlifeandwillideallypossessanestatemanagementqualification.　　PARTTWO

　　Questions8-12

　　·Readtheextractbelowfromanarticleaboutthecoffeeindustry.

　　·Choosethebestsentencefromthelistontheoppositepagetofilleachofthegaps.

　　·Foreachgap8-12,markoneletter（A-I）onyourAnswerSheet.

　　·Donotuseanylettermorethanonce.

　　Coffeeisworthapproximately$50-60bnperannumintermsofworldsales.Itisatrulyinternationalcommodity,andtodaymorethan50countriesintheworldgrowcoffeebeans.（example）______I_____.ICOorganizationhelpscoffeeproducersandpromotescoffeeconumptionworldwide.

　　ICOestimatesthatworldproductionnextyearwillreach97.5millionbags.11.3millionbagshigherthanthecurrentyear.（8）____________.Asthelargestproducingcountry,Brazilisparticularlyimportantinthecoffeeworld.In1994Brazilwasresponsiblefor25%ofworldproduction,Colombiawasnextwith13.4%,Indonesiahad7.5%,Mexico4.7%,Guatemala3.8%andEthiopiaandVietnamwereequalwith3.4%.

　　Coffeeisatoughcrop,andcanbegrowninareaswhereitisdifficultorimpossibletogrowothercrops.（9）However,diseaseisalwaysproblemforcoffeeproduction,aswecanseeinsomepartsofSouthAmericaatthemoment.ICOisactiveineducatingfarmersaboutavoidingdiseaseanddealingwithproblemswhentheyoccur.

　　Thedistributionchainvariesfromcountrytocountry,explainsPabloDubois.Inmostcountriesthesmallerfarmersselltheircroptoalocaltrader,whothensellsitontoexporters.Thereare,however,otherdistributionsystems.（10）____________.Somecountries,likeVietnam,havespecialgovernmentmarketingorganizationsforcoffee.

　　Coffeepricesoftenvarygreatlyfromoneyeartothenext.In1997,forexample,therewasalargeriseintheworldprice,whichwasimmediatelyfeltbytheconsumer.Risingpricesalwaysresultinadropinsales,whichwillhaveabadeffectonthosedevelopingcountries,whicharehighlydependentonforeignexchangefromcoffeeexports.（11）____________.

　　IntheopinionofPabloDubois,thebiggestproblemforhisorganisationistocreategreaterconsumerawarenessofthedifferentvarietiesofcoffeeanddifferentwaysofpreparingit.（12）____________.ICOisthereforeconcentratingitspromotionalactivitiesonRussiaandChina.Itisalsoencouragingenvironmentallyfriendlycoffeeproduction,andlastyear’sseminaroncoffeeandtheenvironmentcreatedalotofinterest.

Thefuturelooksbrightforthecoffeeindustry.Itisestimatedthatconsumptionoverthenextfewyearswillcontinuetorisesteadily.NewmarketslikeEasternEuropeandChinaareexpectedtodevelopfast.

　　A.Asaresult,themembershipnowrepresents94%ofallexportersand60%ofallimporters.

　　B.Insomeofthesecountries,thiscanamounttoasmuchas50%ofallexportearning.

　　C.InNorthAmerica,mostconsumersalreadyhaveaboveaverageknowledgeoftherangeavailable.

　　D.Forexample,frostandwindareparticularlydamagingtocoffeecrops.

　　E.Largercoffeegrowers,forexample,frequentlyexportdirectly.

　　F.ThemainreasonforthisishigherBrazilianoutputasproductionrecoversfromweatherdamagetocrops.

　　G.Itiscultivatedinmountainregionswhichcanonlybereachedbyanimaltransport,andinotherdifficultareaswheremodernagriculturalequipmentcannotbeused.

　　H.ThisisbecausethereisademandforcoffeeinGermany,anditisalsosoldintheUKandintheUS.

　　I.Thismakethecoffeeindustryfairlyuniversal,accordingtoPabloDubois,HeadoftheInternationalCoffeeOrganisation（ICO）,basedinLondon.

　　PARTTHREE

　　Questions13-20

　　Readthearticlebelowaboutstressmanagement,andanswerquestions13-20ontheoppositepage.

　　ALessonInStressManagement

　　Demandsplacedonusatworkcanoftenleadtoconsiderableworryanddiscomfort.Thereare,however,waysofprotectingourselvesfromthestresswefaceatwork.WeinterviewedJaneCollard,aconsultantinstressmanagement.

　　1.InJaneCollard’sopinion,stressisbecominganincreasinglycommonfeatureoftheworkplace.Stressisahighlyindividualreaction,whichvariesconsiderablyfrompersontoperson,anditisdifficultforsomeemployeestoavoidit.Indeed,stressisregardedbymanyaspartoftheorganizationalcultureofourinstitutions:

itcomeswiththejob.Recentfiguresindicatethattimetakenoffworkbecauseofstresshasincreasedby500percentsincethe1950s.Undoubtedly,changesinworkingconditionshaveledtogreaterpressureatworkatalllevels.Withreductionsinstaffing,workloadsforindividualemployeeshaveincreased.Inaddition,manyemployeesareleftworryingaboutthesecurityoftheirjobs.

　　2.Onthestressmanagementcoursesthatsheruns,JaneCollardtriestomakethetraineesrealisethatstressinitselfisnotharmful.Everyoneneedsacertainlevelofstresstoenablethemtofeelmotivatedandtoperformeffectively.Acompleteabsenceofstresscanbeasdamagingasoverstress,sinceitcanmakepeopleloseinterestintheirwork,andevenleadtodepression.Thedifficultiesoccurwhentheamountofstressrisesabovealevelwhichishealthyforaparticularindividual.Ifthishappens,theeffectsareveryobviousandthetraineesaretaughttorecognizethesigns.Stressmaybeexpressedphysically,forexamplethroughheadachesandtiredness,orthroughemotionalproblemssuchasdepression.Apersonsufferingfromstressmayalsostarttobehavedifferently,andcanbedifficulttodealwith.

　　3.Whileitmaynotalwaysbepossibletopreventstress,thereareanumberofwaysinwhichitcanbecontrolled.Thefirstthingthatthetraineeslearnishowtomanagetheirtimeeffectively.Thisinvolves,firstofall,settingrealisticgoalsforboththeshortandlongterm.Oncethisframeworkhasbeenestablished,tasksarethenprioritisedonadailybasis.Thetraineesarealsoremindedthatwhentheyareunderpressurethelessimportantitemsshouldbeleft,andtheyshouldneverhesitatetodelegate.Everyoneisencouragedtolookatwaysofreducing‘wastedtime’,forexamplebygroupingsimilartaskstogetherordealingwithitemsimmedkiately.

　　4.Janefeelsthatoneofthemostusefulfeaturesofthecourseisthatitenablestraineestodealwiththosedemandsordeadlinesthattheyregardasunreasonable.Theyareencouragedtoavoidbeingdefensive,butatthesametimetheyareadvisednottobeafraidofsaying‘no’.Theyareaskedtogivereasonsonlyifnecessary.Thetraininghelpsthemtoforeseedifficultsituationsorunwanteddemands,andtheylearnhowtopreparethemselvesmentally.Everyoneisencouragednottogetstuckinnegativethoughtpatterns,wherestresscanfeedacircularsenseofhelplessness.Onesolutiontheydiscussistothinkofamoreencouragingalternativeforeachnegativemessage.Theylearn,forexample,toremindthemselvesthatnothingterriblehappenswhenademandisrefusedoradeadlinemissed.Lifegoeson.

　　Questions13-16

　　Forquestions13-16,choosethebesttitleforeachnumberedparagraphfromthelistbelow.

　　Foreachnumberedparagraph1-4,markoneletter（A-G）onyourAnswerSheet.

　　Donotuseanylettermorethanonce.

　　AHigherstresslevelsamongtopmanagers

　　BCopingwithstressthroughapositiveattitude

　　CTimelostatworkthroughsickness

　　DCausesofincreasedstressintheworkenvironment

　　EExplanationsformisseddeadlines

　　Fstressreductionthroughbetterorganisation

　　GTypicalproblemsassoci