小型私营企业领导者与员工的管理沟通 精品.docx

小型私营企业领导者与员工的管理沟通 精品.docx

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小型私营企业领导者与员工的管理沟通精品

本科毕业设计（论文）

外文参考文献译文及原文

学院经济管理学院

专业工商管理

年级班别

学号

学生姓名

指导教师

2007年6月15日

目录

1外文文献译文……………………………………………………….…………………….1

1.1管理沟通的有效方法………………………………………………………………1

2外文文献原文………………………………………………………………………………4

2.1TheEffectiveMethodsInManagementAndCommunication………………..4

3外文文献译文………………………………………………………………………………9

3.1管理就是沟通……………………………………………….………………………..9

4外文文献原文………………………………………………….…………………………..12

4.1TheManagementIsTheCommunication……………….………………………12

TheManagementIsTheCommunication

Themanagementcommunicationisinthemanagementtheextremelyimportantpart.Themanagementandbythesuperintendentbetweentheeffectivecommunicationisanymanagementartessence.Buttheorganizationisforachievesitscommongoalaccordingtocertainruleandtheprocedurethecoagulationcommunity,theorganizationgoalrealizationornotisdecidedintheorganizationthemanagementcommunicatesunimpededly,theeffectivemanagementcommunicationiswhetheradvantageousintheinformationisorganizinginternalfullflowingandsharing,mayenhancetheorganizationtheworkingefficiency,theenhancementorganizationdecision-makingscience,therationality.Moreoverthebehavioralsciencetheorytellsus,organizesthememberisnotthepurematerialinterestpursuer,theysimultaneouslyalsohavetheenergeticleveldemand.Forinstancesaidtotheorganization（enterprise）senseofbelonging,senseofhonorandsenseofparticipation,butallthesealsoallaredrawssupportintheeffectivemanagementcommunicationcanrealize.Becauseonlythentheeffectivemanagementcommunication,organizesmember'sopinion,thesuggestiontobeabletoobtainthefullvalue;Onlythentheeffectiveorganizationcommunication,organizestheappraisalandtheapprovalwhichmember'sjobperformancecanobtainshouldhave.Lookedlikefromtheenterpriseculturethat,theenterprisecultureistheenterprisecorevalueswhichtheenterprisestaffaltogetherhas,isconsciousnesscategory.Theenterprisecultureformationdependsoninorganizesbetweenmember'sgoodcommunicationtoachievethefinalvaluestheapproval.Thereforesaid,managesthecommunicationisallbusinessmanagementbehaviorsoul.Mentions“themanagementcommunication”,"ManagementsciencePrinciple"hasinevitablyinanyeditioninvolves.Itsimportantnatureisobvious.Butasifverymanybusinessmanagementpersonnelregardingthisnotverybiginterest,becausetheythought:

Thecommunicationisnottheverydifficultmatter,wenotallareeverydaycarryingonvariouscommunicationintheenterpriseinternalandexternal?

Indeed,weconstantlyallarecommunicating,justlikewebreathetheairsamenature.But,weorganizethemanagementcommunicationcarriesonisnotveryeffective,isperfectaswellasisfull.Theresultappearedmanyinformationdistortions,organizesinternalfillrumorrumors;Therelationshipbetweensuperiorandsubordinateisnotharmonious,betweenthecolleaguesuspectedmutually,theupperformationdecision-makingcannotobtaincarriesoutandsoonfullynotthegoodsituation.Theseregardingtheorganization（enterprise）,allisthehiddendangerquestionswhichtheorganizationdevelops.Howimprovesthemanagementcommunicationtoavoidortoreducethesequestionseffectivelytheappearance?

Thisisoneorganizesthequestionnowundertheinformationsocietybackgroundwhich（enterprise）theleaderandtheadministrativepersonnelsallareworthcarefullyexaminingandtaking.

Whatisthemanagement?

Repliedthisquestionsaidalwaysisthepuzzleallmanagementscholarandmanagespractitioner'smatter,managementextensionextremelybroadness,asbigasNationalgovernment'sactivity,asslightlyasthecommoncommonpeople'sbasickitchennecessitiesfirewood,allismakingthemanagement.Managementenvironmentintenseinfluence,althoughhassomerulestobepossibletoseek,butmoretimesneedstomakethejudgmentaccordingtotheenvironmentspecialdetails,thenmotion.Thereforeallsaidthemanagementnotonlyisasciencealsoisanart.Superintendent'sresponsibilitynothingbutistheplan,theorganization,theassociationaccent,thehumanaffairs,thecontrol,superintendent'sworkismanagesthe"respectivestaffthrough"toachievetheorganizationgoal.Butmorepracticesprovedthat,superintendent'ssuccessfulkeyliesin"tolead".Humanist,drivesthemorale,thebuildingatmosphere,bytheeffectiverealizationorganizationandstaff'swin-wingoal,isnowatlastarolewhichthesuperintendentshouldtakeon.Ibelievedthat,thecommunicationisextremelyimportant,therefore,Ibelieved,themanagementisthecommunication.

Whatisthecommunication?

Thecommunicationisreferstotheinformation,thethoughtandtheemotioninthemanagementsciencedefinitiontheprocesswhichorbetweenthecommunitytransmitsinindividual.Thecommunicationgoalisnotmerelytothesignificancetransmission,butalsomusttothesignificanceunderstandandachievethemutualrecognition.“Regardlessofgreatthought,ifdoesnottransmitforotherpeopleandwereunderstoodbyotherpeople,allismeaningless.”Aninformationagebigcharacteristicisthechange.Thetimeischanging,themarketisalsochanging,theenterprisetooksocialtheeconomicsubject,mustpromptbesupposedtothemarketshift,acceleratestheinformationtransmissionandthefeedback,thisthespeedandthepipelinemultiplicationwhichcommunicatestotheenterpriseandsoonsetthenewrequest.Carryonthoroughlyalongwiththetimechangeaswellastheenterprisereform,theenterprisepersonnel'sstructurealsohadtheverysweepingchange,thestaffyouthoriented,theknowledge-baseddegreehadtheenhancement,tooktheself-valuetherealization,thereforethemodernbusinessmanagementtakehumanthismanagementasamainstream.Japanmanagesthescientisttobelievethat,thehumanistmanagementisamethodwhichonekindofdependenceopensheartmutually,makeseachpersontorealizecorrectlytohimthedutyandtheloadresponsibilitywhichshouldcompleteintheorganization.Thiskindofmanagementpatternemphasishumansentimentanduserfriendly.Butmustimplementthemanagement,thecommunicationutilizationiseffectivelyagoodprinciple.

AmericanrenownedfuturecigarJohnNaisbittoncesaidthat,“Thefuturecompetitionwillbethemanagementcompetition,thecompetitionfocalpointliesinbetweeneachsocialorganizationinternalmemberandwithinexteriororganization'seffectivecommunication”.Thecommunicationisthemanagementmostimportantconstituent,maysaythecommunicationisanymanagementartessence.Theclassicsmanagementtheoryschoolofthoughtmanagementsevenfunctionsdiscussare:

Plan,organization,humanaffairs,direction,coordination,report,budget,inthesesevenaspects,regardlessofistheplanformulation,theworkorganization,

betweenthehumanaffairscoordination,enterprise'smanagement,department'sexchangecannotleavethecommunication.Maynotexaggeratesaidthat,“themanagementisthecommunication,”thecommunicationisdecidingthemanagementqualityandthelevel.Themanagementisthecommunication,but,themanagementneedsthehighgradecommunicationortheeffectivecommunication.Thecommunicationpremiseistherespect,thetrustandtheunderstanding,thecommunicationpromoteseachotherrespect,thetrustandthemanagement.Notonlythecommunicationisaquantityconcept,isnotlookedweopenedhowmanytimewrangledthemeeting,havenotsenthowmanymails;Notwrotehowmanypagesofreports,hasnotsenthowmanyinstructions;Moreimportantly,thecommunicationisanarcherytargetconcept,mustthinkbetweenuscarriedonhowmanysincerelytohavetheresponsibilityexchange.Notonlycommunicationinformationtransmission,theemotion,thethoughtexchange,onlyhastheinformationtransmissionnottobeabletobringanyfundamentaltothemanagementimprovement,onlythenthetrueemotionandthethoughtexchangeoccurrence,theinformationcommunicationonlythencanplaytherolewhichshouldhave.

Weareenteringtheknowledgeeconomyandtheemotioneconomicaltime,people'sworkcontentaremoreandmoremanybytheknowledge,thethoughtiscomposedforthecoreinformationprocessingandthetransmission,moreandmoremanyworkbringhavetheneedtakethesentimentasthefoundationinterpersonalinteractioncolor.Speakingoftheenterprise,staff'screativityandinterpersonalrelationshipabilitygraduallywilloccupytheleadingrole,butstaff'screationabilityandinterpersonalrelationshipabilitywillreceiveimmediatesuperior'smanagementstyleandthecorporatecultureinfluence.Fromthetechnologicalinnovationangle,researchesanddevelopsthepersonnelifcannothavethegoodmood,displaysverydifficultlyowntalent;Lookedfromservicereforming,ifdoesnothavethegoodmoodinthecompanyinterior,heservesdirectlythecustomernotgreatlypossiblyfeelsthegoodmood.Thereforeneedsthroughthecommunicationtounderstandanyisthestafftrueneed,anyis,anywhichthestaffworriesis,onlythenhasfoundoutthesebasicsituationswhichthestafflikes,Canletthestaffnothavetheextraworries,inworktimecannottakeintoconsiderationinvestsowncompleteenergyintotheoperationin,seeksthebenefitmaximizationforthecompany.

OntakesUSGeneralElectricCompany,itallimplements“theopendoorpolicy”fromthetopmoststoryleadertoalllevelsofdepartmentresponsiblefortheworkthepolicy,welcomethestafftoentertheirofficereflectionsituationasnecessary.Thecompanystraightshoutsitsfromtoptobottom,doesnothavedivisionofthehighandlow,respectsmutually,eachotherdependence,the