跨文化交流外教12 Nonverbal Communication.docx

跨文化交流外教12 Nonverbal Communication.docx

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跨文化交流外教12NonverbalCommunication

【跨文化交流-外教】12Non-verbalCommunication

KinesicCommunicationMovementoftheBodyinCommunication

Takeoutablankpaperandnumberitinthefollowingway…1.2.3.4.a.b.5.6.7.a.b.8.

Howmuchdoyouknowaboutbodylanguage?

1.AccordingtopsychologistAlbertMehrabian,ofthetotalmeaningofaspokenmessage,whatpercentcomesfromfacialexpressions/othernon-verbalcommunication?

2.TrueorFalse:

Asmileisoneofthefewformsofnonverbalexpressionthathasthesamemeaningallovertheworld3.ThenumberofdifferentcommunicativeexpressionsAmericansmakewiththeirfaceis:

6,33,50,or120?

Howmuchdoyouknowaboutbodylanguage?

4.a.Whennegotiating,whichcountry’speoplehasthelongesteyecontact?

b.Shortest?

Japanese,Americans,Brazilians5.TrueorFalse:

Countingonthefingersfrom1to5isauniversalnonverbalgesture6.Whichgroupshavethefirmesthandshakes?

a.VietnameseandFilipinosb.GermansandAmericansc.EgyptiansandMoroccans

Howmuchdoyouknowaboutbodylanguage?

7.a.Inwhichcitydocouplessittinginacafétoucheachothermostoften?

b.Leastoften?

a.SanJuan（Mexico）b.Parisc.London8.Worldwide,researchershavefoundapproximatelyhowmanydistinctunitsofnonverbalcommunication:

250,500,750,or1000?

Answers1.7%-meaningofwords;38%howyousaythewords;55%facialexpressionsandothernon-verbalcommunication2.False（inChina,isasmilealwayshappy?

）3.334.Japanese-13%;Americans-33%;Brazilians-56%5.False-inIndia,somepeoplecounteachjointoftheirfingers,butnothumb（12perhand）6.GermansandAmericans7.SanJuan-180;Paris-110;London-08.1,000distinctformsofnon-verbalcommunication

Whatisnon-verbalcommunication?

?

Itinvolvesallofthosenon-verbalstimuliinacommunicationsettingthataregeneratedbyboththesourceandhisorheruseoftheenvironmentthathavepotentialmeaningforthesourceorreceiver.

Non-verbalCommunication?

Peopleinallcultures,whetherhigh-orlow-context,relyheavilyonnonverbalbehaviorstosendmessages?

Thebestknownoftheseareprobablygesturesandfacialexpressions,butcanalsoincludeother,lessovertactions

Whatistheproblemwithnon-verbalcommunicationcrossingcultures?

?

?

Peoplefromdifferentculturessometimesassigndifferentmeaningstothesamebehavior?

Theintendedmessageendsupbeingmisunderstood?

Justascultureisakeyfactorinverbalcommunication,itplaysaveryimportantrolefornon-verbalcommunication:

determiningthemeaningpeopleassigntoanygiveninstanceofnon-verbalbehavior

Behaviors?

Somebehaviorshavethesamemeaninginbothcultures,resultinginsuccessfulcommunication?

Somebehaviorshavemeaninginbothcultures,butthemeaningisdifferent?

Somebehaviorshavemeaninginoneculture,butnomeaninginanother（so,eitheryoudon’tsendamessageyoudowantto,orsometimesyousendamessagewithoutmeaningtoo）

WhatcanNon-VerbalCommunicationinclude?

?

Withyourpartnerlistasmanydifferentkindsofnon-verbalcommunicationyoucanthinkof.

1.GeneralAppearanceandDress

2.BodyMovement:

Kinesics?

Puttingfingeracrossyourthroat?

England:

slittingyourthroat?

Meansyou’vehadit,youcan’ttakeanymore?

Couldmeanyouorsomeonewilldie（perhapsawish,perhapsaremarkonthesituation）?

Swaziland?

Means“Iloveyou”?

DoesthismeananythinginChina?

3.Posture

4.Gestures?

‘ok’signalinAmerica?

JapanandKoreaitsignifiesmoney?

InArabcountriesaccompaniedwithbarringofteethsignifieshostility?

GermanyandMexicoithasvulgarconnotations?

Tunisiaitmeans“I’llkillyou”

5.FacialExpressions?

Smiles:

）?

America:

asmileisusuallyasignofhappiness?

Japan:

SameasAmerica,butitcanalsomaskemotionorbeusedtoavoidansweringaquestion?

Korea:

toomuchsmilingisasignofashallowperson

WeoftencombinefacialexpressionsandgesturesCaseStudy:

DrawinginyourcheeksandholdingyourarmsclosetoyourbodywouldbeunderstoodbybothBritishandEthiopianculturestomeanthin.However,inBritain,thiswouldbeacompliment,butinEthiopia,tobecalledthinisaninsult.Why?

6.Eye-Contact?

Howlongcanyoupolitelylookatapersonwhomyouarenottalkingwith?

?

Howlongcanyoupolitelyatapersonwhomyouaretalkingwith?

?

MostWesterncountriesfeel‘lookingoneintheeyeisasignofrespect’?

LatinAmericanandCaribbeanculturesavoideyecontacttoshowrespect.?

Genderdifferencesaswellascultural:

Womentendtomaintainmoreeyecontactthandomen.

7.Touch?

Whatkindsoftouchbetweenisappropriatebetweenfriends,family,andboyfriend/girlfriend?

Whatdoesitmean?

?

Whatdothesetypesoftouchessignifyindifferentcultures?

?

Handshake?

Walkingarminarm?

Hug?

Kiss

8.Smell?

Whatarethefeelingsassociatedwithaparticularsmell?

?

桂皮－Cinnamon

9.Paralanguage（soundsbutnotwords）?

Howsomethingissaid,notwordschosen?

What’sthemeaningofthisphrase?

?

“Whatareyoudoing?

”?

Soundsbutnotwords:

?

Yuck,Ewww,Yum,whoops,uh-huh?

Chineseexamples?

10.PersonalSpace?

Howclosedoyoustandtoapersonwhoisaclosefriend?

Teacher?

Aboy/girlyoulike?

?

Howdoesyourdistancefromthatpersoncommunicatesomething?

Tryitoutwiththisactivity…?

Makeagroupof4people?

Eachpersonchoose1ofthe7formsofnon-verbalcommunicationstoobserve:

?

Appearance&dress?

Bodymovement?

Posture?

Gesture?

Facialexpression?

Eyecontact?

Touch?

Personalspace

Whatisanobservation?

?

Observations?

Whodoeswhatnon-verbal?

Whatdoyouthinkitmeans?

Make4guesses?

Forexample:

posture?

Theyoungboyslouches（doesn’tsitupstraight）andhisheadisdown.?

Itmeansheisashamed,embarrassed,nervous,orisshowingrespecttoanelder.