跨文化交流外教12 Nonverbal Communication.docx

1、跨文化交流外教12 Nonverbal Communication 【跨文化交流-外教】12 Non-verbal Communication Kinesic CommunicationMovement of the Body in CommunicationTake out a blank paper and number it in the following way1. 2. 3. 4. a. b. 5. 6. 7. a. b. 8.How much do you know aboutbody language?1. According to psychologist Albert Me

2、hrabian, of the total meaning of a spoken message, what percent comes from facial expressions/other non-verbal communication?2. True or False: A smile is one of the few forms of nonverbal expression that has the same meaning all over the world3. The number of different communicative expressions Amer

3、icans make with their face is: 6, 33, 50, or 120?How much do you know about body language?4. a. When negotiating, which countrys people has the longest eye contact? b. Shortest? Japanese, Americans, Brazilians5. True or False: Counting on the fingers from 1 to 5 is a universal nonverbal gesture6. Wh

4、ich groups have the firmest handshakes? a. Vietnamese and Filipinos b. Germans and Americans c. Egyptians and MoroccansHow much do you know aboutbody language?7. a. In which city do couples sitting in a caf touch each other most often? b. Least often? a. San Juan (Mexico) b. Paris c. London8. Worldw

5、ide, researchers have found approximately how many distinct units of nonverbal communication: 250, 500, 750, or 1000?Answers1. 7% - meaning of words; 38% how you say the words; 55% facial expressions and other non-verbal communication2. False (in China, is a smile always happy?)3. 334. Japanese - 13

6、%; Americans - 33%; Brazilians - 56%5. False - in India, some people count each joint of their fingers, but no thumb (12 per hand)6. Germans and Americans7. San Juan - 180; Paris - 110; London - 08. 1,000 distinct forms of non-verbal communicationWhat is non-verbal communication? It involves all of

7、those non-verbal stimuli in a communication setting that are generated by both the source and his or her use of the environment that have potential meaning for the source or receiver.Non-verbal Communication? People in all cultures, whether high- or low-context, rely heavily on nonverbal behaviors t

8、o send messages? The best known of these are probably gestures and facial expressions, but can also include other, less overt actionsWhat is the problem with non-verbal communicationcrossing cultures? People from different cultures sometimes assign different meanings to the same behavior? The intend

9、ed message ends up being misunderstood? Just as culture is a key factor in verbal communication, it plays a very important role for non-verbal communication: determining the meaning people assign to any given instance of non-verbal behaviorBehaviors? Some behaviors have the same meaning in both cult

10、ures, resulting in successful communication? Some behaviors have meaning in both cultures, but the meaning is different? Some behaviors have meaning in one culture, but no meaning in another (so, either you dont send a message you do want to, or sometimes you send a message without meaning too)What

11、can Non-Verbal Communication include? With your partner list as many different kinds of non-verbal communication you can think of.1. General Appearance and Dress2. Body Movement: Kinesics? Putting finger across your throat ? England: slitting your throat? Means youve had it, you cant take any more ?

12、 Could mean you or someone will die (perhaps awish, perhaps a remark on the situation)? Swaziland? Means “I love you”? Does this mean anything in China?3. Posture4. Gestures? ok signal in America? Japan and Korea it signifies money ? In Arab countries accompanied withbarring of teeth signifies hosti

13、lity ? Germany and Mexico it has vulgarconnotations ? Tunisia it means “Ill kill you”5. Facial Expressions? Smiles :)? America: a smile is usually a sign of happiness? Japan: Same as America, but it can also mask emotion or be used to avoid answering a question? Korea: too much smiling is a sign of

14、a shallow personWe often combine facial expressions and gesturesCase Study: Drawing in your cheeks and holding your arms close to your body would be understood by both British and Ethiopian cultures to mean thin. However, in Britain, this would be a compliment, but in Ethiopia, to be called thin is

15、an insult. Why?6. Eye-Contact? How long can you politely look at a person whom you are not talking with? How long can you politely at a person whom you are talking with? Most Western countries feel looking one in the eye is a sign of respect? Latin American and Caribbean cultures avoid eye contact t

16、o show respect.? Gender differences as well as cultural: Women tend to maintain more eye contact than do men.7. Touch? What kinds of touch between is appropriate between friends, family, and boyfriend/girlfriend? What does it mean? What do these types of touches signify in different cultures? Handsh

17、ake ? Walking arm in arm ? Hug ? Kiss8. Smell? What are the feelings associated with a particular smell? 桂皮 Cinnamon9. Paralanguage (sounds but not words)? How something is said, not words chosen ? Whats the meaning of this phrase? ? “What are you doing?”? Sounds but not words:? Yuck, Ewww, Yum, who

18、ops, uh-huh ? Chinese examples?10. Personal Space? How close do you stand to a person who is a close friend? Teacher? A boy/girl you like? How does your distance from that person communicate something?Try it out with this activity? Make a group of 4 people ? Each person choose 1 of the 7 forms of no

19、n-verbal communications to observe:? Appearance & dress ? Body movement ? Posture ? Gesture ? Facial expression ? Eye contact ? Touch ? Personal spaceWhat is an observation? Observations? Who does what non-verbal ? What do you think it means? Make 4guesses? For example: posture? The young boy slouches (doesnt sit up straight) and his head is down.? It means he is ashamed, embarrassed, nervous, or is showing respect to an elder.