供应链管理 第三版 Unit1 习题与解答.docx

供应链管理 第三版 Unit1 习题与解答.docx

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供应链管理第三版Unit1习题与解答

Chapter1

UnderstandingtheSupplyChain

True/False

1.Asupplychainincludesonlytheorganizationsdirectlyinvolvedinsupplyingcomponentsneededformanufacturing.

Answer:

False

Difficulty:

Moderate

2.Asupplychainconsistsofallpartiesinvolved,directlyorindirectly,infulfillingacustomerrequest.

Answer:

True

Difficulty:

Moderate

3.Asupplychaincouldbemoreaccuratelydescribedasasupplynetworkorsupplyweb.

Answer:

True

Difficulty:

Moderate

4.Theobjectiveofeverysupplychainistomaximizetheoverallvaluegenerated.

Answer:

True

Difficulty:

Easy

5.Theobjectiveofeverysupplychainistomaximizethevaluegeneratedforthemanufacturingcomponentofthesupplychain.

Answer:

False

Difficulty:

Moderate

6.Everysupplychainmustincludeall5stages.

Answer:

False

Difficulty:

Easy

7.Thecycleviewofasupplychainholdsthattheprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.

Answer:

True

Difficulty:

Moderate

8.Thecycleviewofasupplychainholdsthattheprocessesinasupplychainaredividedinto2categoriesdependingonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.

Answer:

False

Difficulty:

Moderate

9.Thepush/pullviewofasupplychainholdsthattheprocessesinasupplychainaredividedinto2categoriesdependingonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.

Answer:

True

Difficulty:

Easy

10.Thepush/pullviewofasupplychainholdsthattheprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.

Answer:

False

Difficulty:

Easy

11.Theobjectiveofthecustomerarrivalprocessistomaximizetheconversionofcustomerarrivalstocustomerorders.

Answer:

True

Difficulty:

Moderate

12.Theobjectiveofthecustomerarrivalprocessistoensurethatordersarequicklyandaccuratelyenteredandcommunicatedtootheraffectedsupplychainprocesses.

Answer:

False

Difficulty:

Moderate

13.Theobjectiveofcustomerorderentryistoensurethatordersarequicklyandaccuratelyenteredandcommunicatedtootheraffectedsupplychainprocesses.

Answer:

True

Difficulty:

Moderate

14.Theobjectiveofcustomerorderentryistomaintainarecordofproductreceiptandcompletepayment.

Answer:

False

Difficulty:

Hard

15.Thereplenishmentcycleoccursattheretailer/distributorinterface.

Answer:

True

Difficulty:

Hard

16.Thereplenishmentcycleoccursatthedistributor/manufacturerinterface.

Answer:

False

Difficulty:

Hard

17.Thereplenishmentcycleisinitiatedwhenasupermarketrunsoutofstockofaparticularitem.

Answer:

True

Difficulty:

Hard

18.Thereplenishmentcycleisinitiatedwhencustomersloaditemsintendedforpurchaseintotheircarts.

Answer:

False

Difficulty:

Hard

19.Themanufacturingcycleoccursatthedistributor/manufacturerinterface.

Answer:

True

Difficulty:

Moderate

20.Themanufacturingcycleoccursatthemanufacturer/supplierinterface.

Answer:

False

Difficulty:

Moderate

21.Theproductionschedulingprocessinthemanufacturingcycleissimilartotheorderentryprocessinthereplenishmentcycle.

Answer:

True

Difficulty:

Hard

22.Theproductionschedulingprocessinthemanufacturingcycleissimilartotheorderfulfillmentprocessinthereplenishmentcycle.

Answer:

False

Difficulty:

Hard

23.Theprocurementcycleoccursatthemanufacturer/supplierinterface.

Answer:

True

Difficulty:

Easy

24.Theprocurementcycleoccursattheretailer/distributorinterface.

Answer:

False

Difficulty:

Easy

25.Thecycleviewofthesupplychainisusefulwhenconsideringoperationaldecisions,becauseitspecifiestherolesandresponsibilitiesofeachmemberofthesupplychain.

Answer:

True

Difficulty:

Moderate

26.Thecycleviewofthesupplychainisusefulwhenconsideringoperationaldecisions,becauseitcategorizesprocessesbasedonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.

Answer:

False

Difficulty:

Moderate

27.Thepush/pullviewofthesupplychainisusefulwhenconsideringstrategicdecisionsrelatingtosupplychaindesign,becauseitcategorizesprocessesbasedonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.

Answer:

True

Difficulty:

Moderate

28.Thepush/pullviewofthesupplychainisusefulwhenconsideringstrategicdecisionsrelatingtosupplychaindesign,becauseitspecifiestherolesandresponsibilitiesofeachmemberofthesupplychain.

Answer:

False

Difficulty:

Moderate

29.Pullprocessesmayalsobereferredtoasreactiveprocesses.

Answer:

True

Difficulty:

Easy

30.Pullprocessesmayalsobereferredtoasspeculativeprocesses.

Answer:

False

Difficulty:

Easy

31.Pushprocessesmayalsobereferredtoasspeculativeprocesses.

Answer:

True

Difficulty:

Easy

32.Pushprocessesmayalsobereferredtoasreactiveprocesses.

Answer:

False

Difficulty:

Easy

33.Allsupplychainactivitieswithinafirmbelongtooneofthreemacroprocesses–CRM,ISCMandSRM.

Answer:

True

Difficulty:

Easy

34.Thereisacloseconnectionbetweenthedesignandmanagementofsupplychainflowsandthesuccessofasupplychain.

Answer:

True

Difficulty:

Easy

MultipleChoice

1.Whichofthefollowingisnotastagewithinatypicalsupplychain?

a.Customers

b.Retailers

c.Wholesalers/Distributors

d.Manufacturers

e.Alloftheabovearestageswithinatypicalsupplychain.

Answer:

e

Difficulty:

Easy

2.Whichofthefollowingisnotastagewithinatypicalsupplychain?

a.Customers

b.Retailers

c.Wholesalers/Distributors

d.Merchandisers

e.Component/Rawmaterialsuppliers

Answer:

d

Difficulty:

Easy

3.Supplychainprofitabilityis

a.notcorrelatedtothevaluegeneratedbythevariousstagesofthesupplychain.

b.thetotalprofittobesharedacrossallsupplychainstages.

c.thedifferencebetweentherevenuegeneratedfromthecustomerandtheoverallcostacrossthesupplychain.

d.thetotalrevenuegeneratedbythedistributorstageofthesupplychain.

e.bandconly

Answer:

e

Difficulty:

Difficult

4.Successfulsupplychainmanagementrequireswhichofthefollowingdecisionphases?

a.supplychainstrategy/design

b.supplychainplanning

c.supplychainoperation

d.alloftheabove

e.aandbonly

Answer:

d

Difficulty:

Moderate

5.Thedecisionphasesinasupplychaininclude

a.productionscheduling.

b.customerrelationshipmanagement.

c.supplychainoperation.

d.supplychainorientation.

e.alloftheabove

Answer:

c

Difficulty:

Moderate

6.Thecycleviewofasupplychainholdsthat

a.theprocessesinasupplychainaredividedinto2categories.

b.theprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.

c.allprocessesinasupplychainareinitiatedinresponsetoacustomerorder.

d.allprocessesinasupplychainareperformedinanticipationofcustomerorders.

e.Noneoftheabovearetrue.

Answer:

b

Difficulty:

Moderate

7.Thepush/pullviewofasupplychainholdsthat

a.theprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.

b.allprocessesinasupplychainareinitiatedinresponsetoacustomerorder.

c.allresponseinasupplychainareperformedinanticipationofcustomerorders.

d.theprocessesinasupplychainaredividedinto2categoriesdependingonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.

e.Noneoftheabovearetrue.

Answer:

d

Difficulty:

Moderate

8.Whichofthefollowingisnotacycleinthesupplychaincycleview?

a.Analysiscycle

b.Customerordercycle

c.Replenishmentcycle

d.Manufacturingcycle

e.Procurementcycle

Answer:

a

Difficulty:

Moderate

9.Whichofthefollowingisnotacycleinthesupplychaincycleview?

a.Customerordercycle

b.Replenishmentcycle

c.Manufacturingcycle

d.Procurementcycle

e.Alloftheabovearepartofthesupplychaincycleview.

Answer:

e

Difficulty:

Moderate

10.Thecustomerordercycleoccursatthe

a.customer/retailerinterface.

b.retailer/distributorinterface.

c.distributor/manufacturerinterface.

d.manufacturer/supplierinterface.

e.noneoftheabove

Answer:

a

Difficulty:

Easy

11.Whichofthefollowingisnotaprocessinthecustomerordercycle?

a.Customerarrival

b.Customerqualification

c.Customerorderentry

d.Customerorderfulfillment

e.Customerorderreceiving

Answer:

b

Difficulty:

Moderate

12.Customerarrivalrefersto

a.thepointintimewhenthecustomerhasaccesstochoicesandmakesadecisionregardingapurchase.

b.thecustomerinformingtheretailerofwhattheywanttopurchaseandtheretailerallocatingproducttothecustomer.

c.theprocesswhereproductispreparedandsenttothecustomer.

d.theprocesswherethecustomerreceivestheproductandtakesownership.

e.noneoftheabove

Answer:

a

Difficulty:

Moderate

13.Theobjectiveofthecustomerarrivalprocessisto

a.getthecorrectorderstocustomersbythepromisedduedateatthelowestpossiblecost.

b.maintainarecordofproductreceiptandcompletepayment.

c.maximizetheconversionofcustomerarrivalstocustomerorders.

d.ensurethatordersarequicklyandaccuratelyenteredandcommunicatedtootheraffectedsupplychainprocesses.

e.noneoftheabove

Answer:

c

Difficulty:

Easy

14.Customerorderentryis

a.thepointintimewhenthecustomerhasaccesstochoicesandmakesadecisionregardingapurchase.

b.thecustomerinformingtheretailerofwhattheywanttopurchaseandtheretailerallocatingproducttothecusto