跨文化商务沟通整理.docx

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跨文化商务沟通整理

跨文化商务沟通期末考试的复习内容

一、单选题(10题疋分=20分)

1、__Aiscalledinterracialcommunication。

A.ThecommunicationbetweenAfricanAmericansandEuropeanAmericans.

B.Thecommunicationbetweentwopeople‘

C.Communicationwehavewithourselves

D」nteractionsamongpeoplefromdifferentnations.

2、Thenailthatsticksupgetshammereddownisaproverbrevealing.

A.individualismB.collectivismC.self-centeredD.independence

3、Thecolourredmeansprosperity(繁荣、兴旺)in___D.

A.AmericanB.EnglandC.SpainD.China

4、“Yellowdog”refersto__CinEngland.

A.someonewhoishappyB.Someonewhoisbrave

C.Someonewhoiscoward(卑鄙的)D.Someonewhoissad.

5、A:

ThankyousomuchforwhatyouhavedoneformeandIreallyappreciateyourkindness.

B:

C(IfyouwereB,whichofthefollowingyouwouldchoose

asapoliteandproperanswer)

A.It'smydutytodoso.B.No,it'snothing.

C.It'smypleasure.D.It'swhatIShoulddo.

6、Cisnotoneofthecountrieswithhigh-contextcommunication.

7、__Dbelongstolowuncertaintyavoidance.(不确定性回避)

A.Peopledevelopmanyrulestocontrolsocialbehaviors.

B.Peopletendtoworryabortthefuture.

C.Peoplehaveahighlevelofanxiety.

D.Peoplebelieveinacceptingdissentamongculturalmembers.

8、Ctendstobefeminine(娇柔倾向)country.

A.JapanB.EnglandC.Denmark_D.Germany

9、Owl(猫头鹰)isthesymbolofmisfortune(不幸)inD

A.AmericanB.EnglandC.SpainD.China

10、Dadoptsmonochromic(单向计时制)timesystem.

A.ChillB.BrazilC.ArgentinaD.England.

1.Ciscalledintrapersonalcommunication.

A.ThecommunicationbetweenAfricanAmericansandEuropeanAmericans

B.Thecommunicationbetweentwopeople。

C.Communicationwehavewithourselves

D.Interactionsamongpeoplefromdifferentnations.

2.“Thenailthatsticksupgetshammereddowrfisaproverbfrom_A

A.JapanB.AmericanC.GermanyD.England

3.“Aredragtoabull”(火冒三丈)maystemfromD

A.AmericanB.EnglandC.SpainD.China

4.Thecolor

yellowmeansyoungin__A

A.AmericanB.JapanC.SpainD.China

5.__Bsnotoneofthecountrieswithlow-contextcommunication.

A.AmericanB.MexicoC.CanadaD.Germany

6.Abelongstohighuncertaintyavoidance.

A.Peopledevelopmanyrulestocontrolsocialbehaviors.

B.Peoplearewillingtoacceptchangeandtakesrisks.

C.Peoplehaveahightoleraneeforuncertaintyandambiguity.

D.Peoplebelieveinacceptingdissentamongculturalmembers.

7.Atendstobemasculine邙日刚倾向)country.

A.JapanB.HollanC.DenmarkD.Thailand

8.Cadoptspolychronic(多项计时制)timesystem.

A.CanadaB.GermanyC.ArgentinaD.England

9.CowisworshipedinA.

A.IndiaB.AmericaC.GermanyD.Japan

10.Theword“Hippie”isfromD.

A.EnglandB.JapanC.CanadaD.America

二、TrueorFalse.判断正误(10题*2分=20分)

I.Japanesecultureprefersdirectnessandface-cavingbehaviors.

2」t'snormaltopointthesolesofyourshoesorfeettowardstheotherpersonwhenyousitinIndonesia.

3.Americanshighlyvaluepositivenonverbaldisplaysandtypically

regardsomeonewhosmilesasmoreintelligentthansomeonewhodoesnot.

4.Allpeopleofthesamenationalitywillharethesameculture.

5.Culturecanbeseenassharedknowledgewhatpeopleneedtoknowinordertoactappropriatelyinagivenculture.

1.Encodingistheprocessofputtingideasintosymbols.

2.Althoughculturesdochange.mostchangesaffectsonlythesurface

structureoftheculture.

3.Cultureisastatic(静态的)entitywhilecommunicationisadynamic

process.

4.WomenarefrequentparticipantsonaJapanesenegotiationteam.

5.WesternwomenusuallylikeChinesetotouchtheirbodiesorsmallchildren.

6.Culturalmistakesaremoreseriousthanlinguisticmistakes.The

linguisticmistakemeansthatsomeoneisnotfullyexpressinghisorherideawhileculturalmistakescanleadtoseriousmisunderstandingand

evenill-feelingbetweenindividuals.

7.One'sactionsaretotallyindependentofhisorherculture.

8.Allculturesrequireandvaluepoliteness,butthewaysinwhich

politenessisachievedmayvarysignificantly.

9」ninformalsituations,alargenumberofcompliments(恭维)areusedtomakepeoplefeelcomfortable.

10.“Dragon”meansthesametothewesterneras“龙”totheChinese.

三、名词解释(5题*3分=15分)

1、interculturalcommunication6

、powerdistanee.V

2、Collectivism

7

、nonverbalcommunication

3、valuesV

8

、individualism

4、masculinityV

9

、femininity

5、polychromictimesystemV10、MonochromictimesystemV

具体解释:

1.1nterculturalcommunication:

face-to-faceinteractionsamongpeopleof

diversecultures.

2.Collectivism:

Asocietylowindividualismwouldlikely

endorse,harmony.socialorder,conformityingroup

relationships,defereneetogroup

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