跨文化商务沟通整理.docx
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跨文化商务沟通整理
跨文化商务沟通期末考试的复习内容
一、单选题(10题疋分=20分)
1、__Aiscalledinterracialcommunication。
A.ThecommunicationbetweenAfricanAmericansandEuropeanAmericans.
B.Thecommunicationbetweentwopeople‘
C.Communicationwehavewithourselves
D」nteractionsamongpeoplefromdifferentnations.
2、Thenailthatsticksupgetshammereddownisaproverbrevealing.
A.individualismB.collectivismC.self-centeredD.independence
3、Thecolourredmeansprosperity(繁荣、兴旺)in___D.
A.AmericanB.EnglandC.SpainD.China
4、“Yellowdog”refersto__CinEngland.
A.someonewhoishappyB.Someonewhoisbrave
C.Someonewhoiscoward(卑鄙的)D.Someonewhoissad.
5、A:
ThankyousomuchforwhatyouhavedoneformeandIreallyappreciateyourkindness.
B:
C(IfyouwereB,whichofthefollowingyouwouldchoose
asapoliteandproperanswer)
A.It'smydutytodoso.B.No,it'snothing.
C.It'smypleasure.D.It'swhatIShoulddo.
6、Cisnotoneofthecountrieswithhigh-contextcommunication.
7、__Dbelongstolowuncertaintyavoidance.(不确定性回避)
A.Peopledevelopmanyrulestocontrolsocialbehaviors.
B.Peopletendtoworryabortthefuture.
C.Peoplehaveahighlevelofanxiety.
D.Peoplebelieveinacceptingdissentamongculturalmembers.
8、Ctendstobefeminine(娇柔倾向)country.
A.JapanB.EnglandC.Denmark_D.Germany
9、Owl(猫头鹰)isthesymbolofmisfortune(不幸)inD
A.AmericanB.EnglandC.SpainD.China
10、Dadoptsmonochromic(单向计时制)timesystem.
A.ChillB.BrazilC.ArgentinaD.England.
1.Ciscalledintrapersonalcommunication.
A.ThecommunicationbetweenAfricanAmericansandEuropeanAmericans
B.Thecommunicationbetweentwopeople。
C.Communicationwehavewithourselves
D.Interactionsamongpeoplefromdifferentnations.
2.“Thenailthatsticksupgetshammereddowrfisaproverbfrom_A
A.JapanB.AmericanC.GermanyD.England
3.“Aredragtoabull”(火冒三丈)maystemfromD
A.AmericanB.EnglandC.SpainD.China
4.Thecolor
yellowmeansyoungin__A
A.AmericanB.JapanC.SpainD.China
5.__Bsnotoneofthecountrieswithlow-contextcommunication.
A.AmericanB.MexicoC.CanadaD.Germany
6.Abelongstohighuncertaintyavoidance.
A.Peopledevelopmanyrulestocontrolsocialbehaviors.
B.Peoplearewillingtoacceptchangeandtakesrisks.
C.Peoplehaveahightoleraneeforuncertaintyandambiguity.
D.Peoplebelieveinacceptingdissentamongculturalmembers.
7.Atendstobemasculine邙日刚倾向)country.
A.JapanB.HollanC.DenmarkD.Thailand
8.Cadoptspolychronic(多项计时制)timesystem.
A.CanadaB.GermanyC.ArgentinaD.England
9.CowisworshipedinA.
A.IndiaB.AmericaC.GermanyD.Japan
10.Theword“Hippie”isfromD.
A.EnglandB.JapanC.CanadaD.America
二、TrueorFalse.判断正误(10题*2分=20分)
I.Japanesecultureprefersdirectnessandface-cavingbehaviors.
2」t'snormaltopointthesolesofyourshoesorfeettowardstheotherpersonwhenyousitinIndonesia.
3.Americanshighlyvaluepositivenonverbaldisplaysandtypically
regardsomeonewhosmilesasmoreintelligentthansomeonewhodoesnot.
4.Allpeopleofthesamenationalitywillharethesameculture.
5.Culturecanbeseenassharedknowledgewhatpeopleneedtoknowinordertoactappropriatelyinagivenculture.
1.Encodingistheprocessofputtingideasintosymbols.
2.Althoughculturesdochange.mostchangesaffectsonlythesurface
structureoftheculture.
3.Cultureisastatic(静态的)entitywhilecommunicationisadynamic
process.
4.WomenarefrequentparticipantsonaJapanesenegotiationteam.
5.WesternwomenusuallylikeChinesetotouchtheirbodiesorsmallchildren.
6.Culturalmistakesaremoreseriousthanlinguisticmistakes.The
linguisticmistakemeansthatsomeoneisnotfullyexpressinghisorherideawhileculturalmistakescanleadtoseriousmisunderstandingand
evenill-feelingbetweenindividuals.
7.One'sactionsaretotallyindependentofhisorherculture.
8.Allculturesrequireandvaluepoliteness,butthewaysinwhich
politenessisachievedmayvarysignificantly.
9」ninformalsituations,alargenumberofcompliments(恭维)areusedtomakepeoplefeelcomfortable.
10.“Dragon”meansthesametothewesterneras“龙”totheChinese.
三、名词解释(5题*3分=15分)
1、interculturalcommunication6
、powerdistanee.V
2、Collectivism
7
、nonverbalcommunication
3、valuesV
8
、individualism
4、masculinityV
9
、femininity
5、polychromictimesystemV10、MonochromictimesystemV
具体解释:
1.1nterculturalcommunication:
face-to-faceinteractionsamongpeopleof
diversecultures.
2.Collectivism:
Asocietylowindividualismwouldlikely
endorse,harmony.socialorder,conformityingroup
relationships,defereneetogroup