商务英语情景对话30个主题全英文.docx

商务英语情景对话30个主题全英文.docx

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商务英语情景对话30个主题全英文

1Faxes

Dialogueone

MCanyouhavethebriefsfromtheAndersonfirmslawyeronmydeskbytomorrowmorningTherearequiteafewverytimesensitivematterswiththiscaseImafraidIcantwaitanylonger

FGettingthoseAndersonbriefshasbeenharderthanyoucanimagineIhavetriedtocontacttheirlawyermanytimesButeverytimeIcallhissecretarysayshesinameetingoroutoftheofficeorawayonbusinessIambeginningtothinkheistryingtoavoidme

MThatshighlypossibleHeknowsifwemissourfilingdeadlinewedontstandachancetocompeteagainstthemforthebidTrytogetaholdofhimagainGivehimacallandseeifhecanfaxthemfirstthing

FWhatifIcantspeaktohimdirectly

MAskhissecretarytofaxthemItsthesamethingHavethemfaxedoverwithacopyalsofaxedtoMartinsoffice

FHowdoIfindMartinsfaxnumberIsheinyourrollerdesk

MNobutyoucanalsocalltheirofficeandaskthesecretarytogiveyoutheirfaxnumberIllemailyoutheirofficenumberlatertoday

FOkIllgetonitfirstthing

MBesureyoudoIneedthosebriefsASAP

Dialoguetwo

MDidyouputthismorningsfaxesonmydeskImwaitingforsomeurgentfaxesfromheadquatersImprettysuretheycameinlastnight

FEvethingthatcameintheofficefaxmachinelastnightisallonyourdeskbutInoticedthatsomeoffaxescamethroughprettyblurredmaybeyoutakealookatthemifthecopyisunreadbleIllcallthenandaskthemtorefax

MYeahyouregoingtohavetocallthemandgetthemtoberefaxThesecopiesaresodarkIcantmakeoutanyofthewords

FWhataboutthatone

MThisoneThisoneissolightandIcanbarelyreaditHowcanthatbe

FYouknowIthinkthefaxmachineisoutoftonerIcanchangethetonercartridgeThatshouldsolvetheproblem

MYesbutthisonewillhavetoberefaxedaswellAndlooktheresabout3pagesmissingItlookslikethefaxmachineatehalfofmyimportantfaxesandonesthatmadeitthrougharesoblurredortoolightTheyareunreadable

FIguessthefaxmachineisoutofpapertooDontworryIllhavesomeonelookatitthisafternoonandinthemeantimeIllhaveyourdocumentsrefaxedtoourotherfaxmachine

2TelephoneCalls

Dialogue1

AHellothankyouforcallingBradfordandSonsThisisTracyspeakingHowmayIhelpyou

BHelloIwouldliketospeaktoyourdirectorofhumanresourcesMsJenkinsPlease

AJustamomentIllchecktoseeifsheisatherdeskMayItellherwhoiscalling

BThisisBillBurtonfromMilfordInsuranceImcallinginregardstoourmeetingnextTuesday

AThankyouMrBurtonCanyoupleaseholdforamomentIllchecktoseeifsheisavailable

BNoproblem

AImsorryMsJenkinsisawayfromherdeskShehasalreadyleftforlunch

Wouldyouliketoleaveamessageforher

BYespleasehaveherreturnmycallwhenshereturnstotheofficeItsbestifshecangetintouchwithmebefore3pmtodayshecanreachmeatmyofficenumber635-8799

AImsorryIdidntquitecatchthatcouldyoupleaserepeatthenumber

BNoproblemmyofficenumberis635-8799Tellhertoaskforextension31

AImsorryMrBurtonjusttoconfirmyournameisspelledB-U-R-T-O-Nisthatcorrect

BYesandIrepresentMilfordInsurance

AIwilmakesureMsJenkinsreceivesyourmessageandreturnsyourcallbefore3pmthisafernoon

BThankyouverymuch

Dialogue2

AHelloPasadenaInnthisisSandyhowmayidirectyourcall

BIdliketospeaktosomeoneaboutreservations

AIcanhelpyouwiththatwhatdatewouldyouliketomakeareservationfor

BWellbearrivingMay12thbutIwouldliketomakereservationsforpenthouse

AOhImsorrysirIonlyhandlebookingsforourstandardroomsThepersonyouneedtospeakwithisTonyParkerhemakesallthearrangementsforourexecutiveaccountsUnfortunatelyhesnothererightnowCanItakeyournameandnumberandhavehimgetbacktoyou

BWhendoyouexpecthimbackin

AHellbeoutallafternoonhemightnotbeabletoreturnyourcalluntiltomorrowWillthatbealright

BYesIsupposeMynameisSamDarcyHecancontactmeat660-843-3235

ACouldyoupleasespellyourlastnameforme

BSureItsD-A-R-C-Y

AOkayMrDarcyandyourphonenumberis660-843-3233

BThats3235

ASorry3235GreatIllhaveTonycallyoufirstthingtomorrowmorning

3MakingTelephoneAppointments

Dialogueone

MHelloBillBertonspeakingWhatcanIdoforyou

FHelloMrBertonthisisJennyJenkinsofbradfordandsonsreturningyourcallImsorryyoumissedmewhenyoucalledmyofficethismorningMysacretarysaidyoucalledconcerningourmeetingnextTuesday

MYesMsJenkinsthankyouforreturningmycallImgladtofinallygetholdofyouIwanttoletyouknowIwillnotbeabletomakeourmeetingnextTuesdayIwouldbeoutoftownthatdayIsthereanypossibilitywecanmovethemeetingtoMonday

FIamsorryImafraidIamcompletelybookedonMondayWoulditbePossibletopostponeuntilyoureturn

MOhdearIwascountingontakingcareofourmeetingbeforeIleaveButIsupposeIcanshutoffafewthingsYeswecanarrangesomethingIwillbebackThursdaymorningWhataboutThursdayafternoonWouldthatworkforyou

FThatshouldbefineshallwesayabouttwooclock

MPerfectIlookforwardtoseeingyouattwooclocknextThursdayafternoonIfyouneedtochangethetimeplsfeelfreetocallmeonmycellphone

FThanksBurdonIllseeyouonThursday

Dialoguetwo

FHello

MHelloisDorasavailable

FThisisDoraswhoiscallingplease

MHiDorasthisisMikecallingfromparkersdentistryImcallingtoconfirmyourappointmentfortomorrowmorningat9amwithDoctorParker

FOhIalmostforgotThankyouforcallingtoremindmeActuallyIdoneedtochangethetimeofmyappointment

IhaveaschedulingconflictandIcantmakeitthatearly

MIfIputyouinthatlaterslotwouldthatworkout

FItwouldhavetobeafterlunchDoyouhaveanythingavailableabout2oclock

MSorryMamTheonlyopeningwehaveafterlunchis115butImightbeabletoworkyouinat400Wouldthatbeabettertime

FThatsallrightIthinkIshouldbeabletomakeitat115Canyouputmedownforthattimeslot

MNoproblemIhaveyourappointmentchangedfromtomorrowmorningtotomorrowafternoonat115

FWonderfulThanksverymuch

4FourMemos

Dialogue1

AIhavebeenwaitinghereintheconferenceroomfortenminutesalreadywhattimeisthemeetingstartwhereisanyoneanyway

BDidntyouhearaboutthatourmeetingwaspostponeduntilFriday

AWhatthemeetingwaspostponedNoonetoldmeanythingaboutit

BDidyougetthememo

AWhatmemoTheyhavntanymemothiswholeweekIcheckmyinboxeverydayAndIhavntseenanything

BThememowentout3daysagoItshouldhavemadetoyourinboxbutmaybelostinallcollectorsonyourdesk

AYouknowhowthingsgetpilotaboutmydeskwhenImbusyIknowsometimesIdomanypleasethingsbutIalwaysreadallthememosgoarroundtheygodirectlytomyinboxAreyousureweresendtowholeoffice

BItshouldhavegotarroundtoeverybodytheyalsopostacopyofthememointhebreakroomDontyoueverlookatmeassagespostonthebulletinboard

AImusuallytoobusytotakeabunchofcofeebreakbythewatercoolerAnywayImsurethememonevergettomyinboxIllhavetotalkoursecretaryaboutit

BThatsrightYouwillneverknowwhatyourmissingoutofitifyoudontreadthememos

Dialogue2

AMsDorsenIneedtotakeadictationforme

BYessir

ATheyshouldgooutintraofficememorandumtoallemployeebythisafternoonareyouready

BYessirGoahead

AAttentionallstaffeffectiveimmediatelyallofficecommunicationarerestrictedtoemailcorrespondanceasofficialmemostheuseofinstancemessageporgrambyemployeeduringworkhourarestrictlyprohibited

BSirDoesthisapplytointraofficecommunicationonlyorrelatealsorestrictexternalcommunications

AItshouldapplytoallcommunicationsNotonlyinthisofficebetweenemployeesbutalsoanyoutsidecommunciations

BButsirmanyemployeesuseinstancemessagingtocommuncatewithclients

AThiswerejusthavetochangethecommunicationmethodsIdontwantanyoneuseinstancemessaginginthisofficeitwastetoomuchtimeNowpleasecontinuethememosWherewerewe

BThisapplytointernalandexternalcommunications

AYesanyemployeewhopersistusinginstancemessagingwillfirstrecieveawarningandplacedonprohibitionandthesecondsensetheemploymentwillbeterminationAnyquestionregardingthisnewpolicymaybedirctlytothedepartmentofhis

BIsthatall

AYespleasegivethismemotypeoutanddistributetoallemployeesbefore400PM

5BusinesCorrespondance

Dialogueone

ADidyouseetheletterIgotfromBradformfilmsTheysenttherespondstoyourphonecalllastweek

BIfyouwanttoseesomethingaboutmycalllastweekwhydidnttheysentittome

AIguessitmusthavecontactinformationsotheysentitaddressedincareofyourdepartmentheadanyhowtheywrotetoconfirminreadingwhatyoudiscussedaboutmiltoncontract

BCanIseeitfirstinseconds

ASurehereitis

BDearMrClockbothertoyourtelephonecalllastFridayImreadingtoconfirmourmeetingonJuly21staswediscussedourmeetingistoreviewthecontractdetails

ADidtheyaskyoutosentthefilesbeforehand

BLetsseeWellbegratefulforthecompletetosendrelatedmaterialstoourofficepriortoourmeetingItlookslikeHeyWasthereanythingelsewassendalongwiththisletter

AIdontthinksowhydoyouask

BTheletterwritespleasefindtheenclosedcopyofouragendaforyourreviewIdontseeanythingelseintheenvelope

AMaybetheyforgottoattachittotheletterYoushouldgivethemanothercall

Dialogue2

ACanyouhelpmeforaminute

BSurewhatIcandoforyou

AImtrytowritealettertooneofourclientsButIjustdontknowexactlywh