商务英语情景对话30个主题全英文.docx

1、商务英语情景对话30个主题全英文 1 FaxesDialogue oneM Can you have the briefs from the Anderson firms lawyer on my desk by tomorrow morning There are quite a few very time sensitive matters with this case Im afraid I cant wait any longerF Getting those Anderson briefs has been harder than you can imagine I have tri

2、ed to contact their lawyer many times But every time I call his secretary says hes in a meeting or out of the office or away on business I am beginning to think he is trying to avoid meM Thats highly possible He knows if we miss our filing deadline we dont stand a chance to compete against them for

3、the bid Try to get a hold of him again Give him a call and see if he can fax them first thingF What if I cant speak to him directly M Ask his secretary to fax them Its the same thing Have them faxed over with a copy also faxed to Martins officeF How do I find Martins fax number Is he in your rollerd

4、eskM No but you can also call their office and ask the secretary to give you their fax number Ill email you their office number later todayF Ok Ill get on it first thingM Be sure you do I need those briefs ASAPDialogue twoMDid you put this mornings faxes on my deskIm waiting for some urgent faxes fr

5、om headquatersIm pretty sure they came in last nightFEvething that came in the office fax machine last night is all on your deskbut I noticed that some of faxes came through pretty blurredmaybe you take a look at themif the copy is unreadbleIll call then and ask them to refaxMYeahyoure going to have

6、 to call them and get them to be refax These copies are so dark I cant make out any of the wordsFWhat about that oneMThis oneThis one is so light and I can barely read it How can that beFYou know I think the fax machine is out of toner I can change the toner cartridge That should solve the problemMY

7、esbut this one will have to be refaxed as well And look theres about 3 pages missing It looks like the fax machine ate half of my important faxesand ones that made it through are so blurred or too light They are unreadableFI guess the fax machine is out of paper too Dont worryIll have someone look a

8、t it this afternoonand in the meantimeIll have your documents refaxed to our other fax machine2 Telephone CallsDialogue 1AHellothank you for calling Bradford and Sons This is Tracy speakingHow may I help youBHelloI would like to speak to your director of human resourcesMsJenkinsPleaseAJust a momentI

9、ll check to see if she is at her deskMay I tell her who is callingBThis is Bill Burton from Milford InsuranceIm calling in regards to our meeting next TuesdayAThank youMrBurtonCan you please hold for a momentIll check to see if she is availableBNo problemAIm sorryMsJenkins is away from her deskShe h

10、as already left for lunchWould you like to leave a message for herBYesplease have her return my call when she returns to the officeIts best if she can get in touch with me before 3 pm todayshe can reach me at my office number635-8799AIm sorryI didnt quite catch thatcould you please repeat the number

11、BNo problemmy office number is 635-8799Tell her to ask for extension 31AIm sorryMrBurtonjust to confirmyour name is spelled B-U-R-T-O-Nis that correctBYesand I represent Milford InsuranceAI wil make sure MsJenkins receives your message and returns your call before 3pm this afernoonBThank you very mu

12、chDialogue2AHelloPasadena Innthis is Sandyhow may i direct your callBId like to speak to someone about reservationsAI can help you with thatwhat date would you like to make a reservation forBWell be arriving May 12th but I would like to make reservations for penthouseAOhIm sorry sirI only handle boo

13、kings for our standard roomsThe person you need to speak with is Tony Parkerhe makes all the arrangements for our executive accountsUnfortunatelyhes not here right nowCan I take your name and number and have him get back to youBWhen do you expect him back inAHell be out all afternoonhe might not be

14、able to return your call until tomorrowWill that be alrightBYesI supposeMy name is Sam DarcyHe can contact me at 660-843-3235 ACould you please spell your last name for meBSureIts D-A-R-C-YAOkayMr Darcyand your phone number is 660-843-3233 BThats 3235ASorry3235GreatIll have Tony call you first thing

15、 tomorrow morning3 Making Telephone AppointmentsDialogue one MHelloBill Berton speaking What can I do for you FHelloMr Bertonthis is Jenny Jenkins of bradford and sons returning your call Im sorry you missed me when you called my office this morning My sacretary said you called concerning our meetin

16、g next Tuesday MYes Ms Jenkinsthank you for returning my call Im glad to finally get hold of youI want to let you know I will not be able to make our meeting next Tuesday I would be out of town that day Is there any possibility we can move the meeting to Monday FI am sorry Im afraid I am completely

17、booked on Monday Would it be Possible to postpone until you return MOhdear I was counting on taking care of our meeting before I leave But I suppose I can shut off a few things Yeswe can arrange something I will be back Thursday morning What about Thursday afternoon Would that work for you FThat sho

18、uld be fineshall we say about two oclock MPerfect I look forward to seeing you at two oclock next Thursday afternoon If you need to change the timepls feel free to call me on my cell phone FThanks BurdonIll see you on Thursday Dialogue two FHello MHellois Doras available FThis is Doraswho is calling

19、 please MHiDorasthis is Mike calling from parkers dentistry Im calling to confirm your appointment for tomorrow morning at 9am with Doctor Parker FOhI almost forgot Thank you for calling to remind me ActuallyI do need to change the time of my appointment I have a scheduling conflictand I cant make i

20、t that early MIf I put you in that later slotwould that work out FIt would have to be after lunch Do you have anything available about 2 oclock MSorryMam The only opening we have after lunch is 115 but I might be able to work you in at 400 Would that be a better time FThats all rightI think I should

21、 be able tomake it at 115 Can you put me down for that time slot MNo problemI have your appointment changed from tomorrow morning to tomorrow afternoon at 115 FWonderful Thanks very much4 FourMemosDialogue 1AI have been waiting here in the conference room for ten minutes already what time is the mee

22、ting start where is anyone anywayBDidnt you hear about that our meeting was postponed until FridayA What the meeting was postponed No one told me anything about itB Did you get the memoA What memo They havnt any memo this whole week I check my inbox every dayAnd I havnt seen anythingB The memo went

23、out 3 days ago It should have made to your inbox but maybe lost in all collectors on your deskA You know how things get pilot about my desk when Im busy I know sometimes I do many please thingsbut I always read all the memos go arround they go directly to my inbox Are you sure were send to whole off

24、iceB It should have got arround to every body they also post a copy of the memo in the break room Dont you ever look at meassages post on the bulletin board A Im usually too busy to take a bunch of cofee break by the watercooler Anyway Im sure the memo never get to my inbox Ill have to talk our secr

25、etary about itB Thats right You will never know what your missing out of it if you dont read the memosDialogue 2A Ms Dorsen I need to take a dictation for me B Yes sirA They should go out intra office memorandum to all employee by this afternoon are you readyB Yes sir Go aheadA Attention all staffef

26、fective immediately all office communication are restricted to email correspondance as official memos the use of instance message porgram by employee during work hour are strictly prohibitedB Sir Does this apply to intra office communication only or relate also restrict external communicationsA It s

27、hould apply to all communications Not only in this office between employees but also any outside communciationsB But sir many employees use instance messaging to communcate with clientsA This were just have to change the communication methods I dont want any one use instance messaging in this office

28、 it waste too much time Now please continue the memos Where were weB This apply to internal and external communicationsA Yes any employee who persist using instance messaging will first recieve a warning and placed on prohibition and the second sense the employment will be termination Any question r

29、egarding this new policy maybe dirctly to the department of hisB Is that allA Yes please give this memo type out and distribute to all employees before 400 PM5 Busines CorrespondanceDialogue oneADid you see the letter I got from Bradform films They sent the responds to your phone call last weekBIf y

30、ou want to see something about my call last week why didnt they sent it to meAI guess it must have contact information so they sent it addressed in care of your department head anyhowthey wrote to confirm in reading what you discussed about milton contractBCan I see it first in secondsASure here it

31、isBDear MrClock bother to your telephone call last Friday Im reading to confirm our meeting on July 21stas we discussed our meeting is to review the contract detailsADid they ask you to sent the files beforehandBLets see Well be grateful for the complete to send related materials to our office prior

32、 to our meeting It looks like Hey Was there anything else was send along with this letterA I dont think so why do you askB The letter writes please find the enclosed copy of our agenda for your review I dont see anything else in the envelopeA Maybe they forgot to attach it to the letter You should give them another callDialogue 2ACan you help me for a minuteBSure what I can do for youAIm try to write a letter to one of our clients But I just dont know exactly wh