管理学习题4.docx

管理学习题4.docx

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管理学习题4

Management,11e（Robbins/Coulter）

Chapter4ManagingDiversity

1）Workplacediversityrefersexclusivelytothedifferencesbetweenemployeecharacteristics.

Answer:

FALSE

PageRef:

99

Topic:

WhoAreManagers?

Objective:

1

Difficulty:

Easy

Classification:

Conceptual

2）Theconceptofworkforcediversityexpandedfromcompliancetoanissueofbusinesssurvivalduringtheearly1980s.

Answer:

FALSE

PageRef:

99

Topic:

WhoAreManagers?

Objective:

1

Difficulty:

Easy

Classification:

Conceptual

3）Demographiccharacteristicssuchasdifferencesinage,gender,race,etc.reflectsurface-leveldiversityamongemployees.

Answer:

TRUE

PageRef:

100

Topic:

WhoAreManagers?

Objective:

1

Difficulty:

Easy

Classification:

Conceptual

4）Deep-leveldiversityreferstoeasilyperceiveddifferencesthatmaytriggercertainstereotypes,butthatdonotnecessarilyreflectthewayspeoplethinkorfeel.

Answer:

FALSE

PageRef:

100

Topic:

WhoAreManagers?

Objective:

1

Difficulty:

Easy

Classification:

Conceptual

5）Oneofthestrategicbenefitsofworkplacediversityisthatitcanbeviewedasmoralandethical,aswellasthe"right"thingtodo.

Answer:

TRUE

PageRef:

100

Topic:

WhatIsManagement?

Objective:

1

Difficulty:

Easy

Classification:

Conceptual

6）Recentresearchindicatesthatpeoplemanagementbenefitsmightbehardtocomebyinteamsperformingmoreinterdependenttasksoveralongperiodoftime.

Answer:

TRUE

PageRef:

101

Topic:

WhatIsManagement?

Objective:

1

Difficulty:

Moderate

Classification:

Conceptual

7）Animportantimpactthatworkplacediversityhasonorganizationalperformanceisthroughtheincreaseinemployeeturnover.

Answer:

FALSE

PageRef:

101

Topic:

WhatIsManagement?

Objective:

1

Difficulty:

Easy

Classification:

Conceptual

8）AccordingtoprojectionsoftheU.S.population,theethnicgroupsthatwillexhibitthemaximumchangearetheHispanicandAfricanAmericanpopulations.

Answer:

FALSE

PageRef:

102

Topic:

WhatIsManagement?

Objective:

2

Difficulty:

Easy

Classification:

Conceptual

9）Themainreasonforthepredictedstabilizationofworldpopulationgrowthby2050isthedeclineinbirthratesasnationsadvanceeconomically.

Answer:

TRUE

PageRef:

104

Topic:

WhatIsManagement?

Objective:

2

Difficulty:

Easy

Classification:

Conceptual

10）Peopleaged65andolderareexpectedtosoonoutnumberchildrenunderage5forthefirsttimeinhistory.

Answer:

TRUE

PageRef:

104

Topic:

WhatDoManagersDo?

Objective:

2

Difficulty:

Easy

Classification:

Conceptual

11）Worldwidepopulationtrendsindicatethatwewillwitnessdwindlinglaborsupplyandincreasingtotalglobalsavingsrates.

Answer:

FALSE

PageRef:

105

Topic:

WhatDoManagersDo?

Objective:

2

Difficulty:

Easy

Classification:

Conceptual

12）Employersgenerallytendtoviewolderworkersasnotbeingflexibleoradaptableandbeingmoreresistanttonewtechnology.

Answer:

TRUE

PageRef:

105

Topic:

WhatDoManagersDo?

Objective:

3

Difficulty:

Easy

Classification:

Conceptual

13）WomenandmennoweachmakeupalmosthalfoftheworkforceintheU.S.

Answer:

TRUE

PageRef:

106

Topic:

WhatDoManagersDo?

Objective:

3

Difficulty:

Easy

Classification:

Conceptual

14）Researchindicatesthatmentendtopreferjobsthatencouragework-lifebalancemorethanwomendo.

Answer:

FALSE

PageRef:

106

Topic:

WhatDoManagersDo?

Objective:

3

Difficulty:

Easy

Classification:

Conceptual

15）Menarefoundtofollowanurturing,inclusive,andcollaborativestyleofleadership,incontrasttowomen.

Answer:

FALSE

PageRef:

106

Topic:

WhatDoManagersDo?

Objective:

3

Difficulty:

Easy

Classification:

Conceptual

16）Inthejobsetting,AfricanAmericansarefoundtoreceivelowerjobperformanceratings,bepaidless,andpromotedlessfrequentlythantheirWhitecounterparts.

Answer:

TRUE

PageRef:

107

Topic:

WhatDoManagersDo?

Objective:

3

Difficulty:

Easy

Classification:

Conceptual

17）Employersarejustifiediftheydonothireworkerswithdisabilitiesastheylackjobskillsandexperiencenecessarytoperformaswellastheirabledcounterparts.

Answer:

FALSE

PageRef:

108

Topic:

WhatDoManagersDo?

Objective:

3

Difficulty:

Easy

Classification:

Conceptual

18）U.S.federallawdoesnotprohibitdiscriminationagainstemployeesonthebasisofsexualorientation.

Answer:

TRUE

PageRef:

109

Topic:

WhatDoManagersDo?

Objective:

3

Difficulty:

Easy

Classification:

Conceptual

19）Menaremorelikelythanwomentostartoutinanentry-levelposition,evenwhentheyhavethesameeducationalqualifications.

Answer:

FALSE

PageRef:

112

Topic:

WhatDoManagersDo?

Objective:

4

Difficulty:

Easy

Classification:

Conceptual

20）Ourhumannatureistonotacceptorapproachanythingthat'sdifferentfromus.

Answer:

TRUE

PageRef:

115

Topic:

WhatDoManagersDo?

Objective:

5

Difficulty:

Easy

Classification:

Conceptual

21）Thewaysinwhichpeopleinanorganizationaredifferentfromandsimilartooneanotherisknownas________.

A）businessetiquette

B）workculture

C）workplacediversity

D）organizationaldemocracy

Answer:

C

PageRef:

99

Topic:

WhoAreLeaders,andWhatisLeadership?

Objective:

1

Difficulty:

Easy

Classification:

Conceptual

22）AccordingtotheSocietyforHumanResourceManagement,diversity________.

A）isthecollectivestrengthofexperiences,skills,talents,perspectives,andculturesthateachagentandemployeebringstohis/herorganization

B）referstothewaysinwhichpeopleinanorganizationaredifferentfromandsimilartooneanother

C）isanarrayofphysicalandculturaldifferencesthatconstitutethespectrumofhumandifferences

D）isoftenusedtorefertodifferencesbasedonethnicity,gender,age,religion,disability,nationalorigin,andsexualorientation

Answer:

D

PageRef:

99

Topic:

WhoAreManagers?

Objective:

1

Difficulty:

Moderate

Classification:

Conceptual

23）Theperiodoftimebetweenthe1960sto1970sfocusedon________.

A）assimilatingminoritiesandwomenintothecorporatesetting

B）makingemployeesmoreawareandsensitivetotheneedsanddifferencesofothers

C）diversityandinclusionforbusinesssuccess,profitability,andgrowth

D）complyingwithlawsandregulationsthroughaffirmativeactionpoliciesandprograms

Answer:

D

PageRef:

99

Topic:

WhoAreManagers?

Objective:

1

Difficulty:

Moderate

Classification:

Conceptual

24）Duringwhicherawastheterm"workforcediversity"firstused?

A）newmillenium

B）late1980s

C）1960sto1970s

D）early1980s

Answer:

B

PageRef:

99

Topic:

WhoAreManagers?

Objective:

1

Difficulty:

Easy

Classification:

Conceptual

25）Whichofthefollowingwasafeatureoftheperiodfromthelate1980stothelate1990sintermsofworkplacediversity?

A）shiftingfromcomplianceandfocusingonlyonwomenandminoritiestoincludingeveryone

B）focusingoncomplyingwithlawsandregulations,suchasTitleVIIoftheCivilRightsAct

C）seeingworkplacediversityasacorebusinessissue,importanttoachievebusinesssuccess,profitability,andgrowth

D）developingcorporateprogramstohelpimproveself-confidenceandqualificationsofdiverseindividualssotheycan"fitin"

Answer:

A

PageRef:

99

Topic:

WhoAreManagers?

Objective:

1

Difficulty:

Moderate

Classification:

Conceptual

26）Intermsofworkplacediversity,theNewMilleniumhaswitnessedincreasedfocuson________.

A）complyingwithlawsandregulationslaiddownbytheEqualEmploymentOpportunityCommission

B）assimilatingminoritiesandwomenemployeesintothecorporatesetting

C）shiftingfromcompliancetoincludeeveryoneindiversificationefforts

D）diversityandinclusionforbusinesssuccess,profitability,andgrowth

Answer:

D

PageRef:

99

Topic:

WhoAreManagers?

Objective:

1

Difficulty:

Moderate

Classification:

Conceptual

27）JeffisanemployeewiththeaccountingdepartmentatamajorshippingserviceproviderinTexas.Soonafterhejoinedfollowinghisgraduation,hiscompanydevelopedcorporateprogramstohelpimproveself-confidenceandqualificationsofdiverseemployeessotheycould"fitin."DuringwhichperiodoftimedidJeffstartworkingforhisemployers?

A）Newmillenium

B）1960sto1970s

C）Early1980s

D）Late1980stolate1990s

Answer:

C

PageRef:

99

AACSB:

AnalyticSkills

Objective:

1

Difficulty:

Moderate

Classification:

Application

28）Whichofthefollowingdemographiccharacteristicsreflectssurface-leveldiversity?

A）differencesinvalues

B）ethnicity

C）personality

D）workpreferences

Answer:

B

PageRef:

100

Topic:

WhoAreManagers?

Objective:

1

Difficulty:

Easy

Classification:

Conceptual

29）Differencesarisingfromwhichofthefollowingfactorsbecomesmoreimportanttopeopleastheygettoknoweachother?

A）gender

B）ethnicity

C）race

D）personality

Answer:

D

PageRef:

100

Topic:

WhoAreManagers?

Objective:

1

Difficulty:

Easy

Classification:

Conceptual

30）Whichofthefollowingbenefitsofworkplacediversityiscategorizedasstrategic?

A）betteruseoftalent

B）improvedsystemflexibility

C）potentialtoimprovemarketshare

D）reducedcostsassociatedwithhighturnover

Answer:

C

PageRef:

100

Topic:

WhoAreManagers?

Objective:

1

Difficulty:

Easy

Classification:

Conceptual

31）Whichofthefollowingpeoplemanagementbenefitsarisesfromworkplacediversity?

A）improvedsystemflexibility

B）potentialtoincreasemarketshare

C）increasedunderstandingofthemarketplace

D）betteruseofemployeetalent

Answer:

D

PageRef:

100

Topic:

WhoAreManagers?

Objective:

1

Difficulty:

Easy

Classification:

Conceptual

32）Whichofthefollowingbenefitsofworkplacediversityisattributedtoorganizationalperformance?

A）reducedcostsassociatedwithhightu