825 Staples Factory Audit Report QA Only.docx
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825StaplesFactoryAuditReportQAOnly
FactoryQualityAssessment
AuditReport
TheVendorCertificationprocesswillbeginwithanauditofallcurrentmanufacturingfacilitiesandtheirprocesses.Itincorporatesagradingsystem,whichwillbeusedasaguideforselectingandimprovingStaples’suppliersofownbrandproducts.
OutlinedbelowistheAuditingRatingScale,thecriteriaandassociatedauditingandfollow-upfrequency.
CertifiedPreferredVendor–Reauditintwoyears*
QualitySystemAuditScoreofatleast86%
*DoesnotapplytoPost-probationorFollow-upAuditScores(SeeCertifiedVendorbelow)
CertifiedVendor–Reauditinoneyear
QualitySystemAuditScorebetween80-85%(oratleast80%onPost-probationorFollow-upAudits)
CertifiedVendorwithCorrectiveActionRequired–CompleteaCorrectiveActionPlan(CAP)within90daysandaReauditinoneyear
QualitySystemAuditScorebetween70-79%
Failed
QualitySystemAuditScorebelow70%
personnelorourdesignatedrepresentativewillperformallAuditsandCAPfollow-ups.
LastUpdated:
FactoryInformation
FactoryName:
Address:
Telephone:
Fax:
E-mail:
Agent:
TypeofAudit:
()InitialQualification()CriticalIssueorCAPFollow-upAudit
()RecertificationAudit()Post-probationAudit
()Other(pleasespecify):
SCOREOFTHEQUALITYSYSTEMAUDIT
AuditScore
CertifiedPreferredVendorCertifiedVendorFailed
STATUSANDNEXTACTIONDUE
CertifiedPreferredVendor–Reauditintwoyears*
QualitySystemAuditScoreofatleast86%
*DoesnotapplytoPost-probationorFollow-upAuditScores(SeeCertifiedVendorbelow)
CertifiedVendor–Reauditinoneyear
QualitySystemAuditScorebetween80-85%(oratleast80%onPost-probationorFollow-upAudits)
CertifiedVendorwithCorrectiveActionRequired–CompleteCAP/Reauditinoneyear
QualitySystemAuditScorebetween70-79%
Failed
QualitySystemAuditScorebelow70%
Auditor’sName
ApprovedBy
Date
CommentsandRecommendations:
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COMPANYORGANIZATIONMetduringAudit?
ManagingDirector/GeneralManager()Yes()No
SalesManager/MarketingManager()Yes()No
PlantManager()Yes()No
QC/QASupervisor/Manager()Yes()No
ProductionManager/FactoryManager()Yes()No
Factoryhasbeeninoperationsince
STAFFINGINFORMATION
ManufacturingPersonnel:
QualityControllers:
Engineers:
PRODUCTIONINFORMATION
MajorCustomers_________________________________________________________
MonthlyProductionCapacity___________________RequiredLeadTime____________
MainProductsProduced____________________________________________________
MajorMachinery:
ManufCalibrRemarks:
Date:
Date:
“Yes”answersscore1point.“No”answersscores0points.
A.FACILITIES
1.Doestheplantlayoutappeargenerallyacceptable?
()Yes()No
2.Doestheoverallmaintenanceofthepremises()Yes()No
appearacceptable?
3.Doesthegeneralhousekeepingappearacceptable?
()Yes()No
4.Didyouseeacompletecompanypolicymanual?
()Yes()No
5.Didyouseedocumentationthatallproduction()Yes()No
machineswereonamaintenancescheduleand
amaintenanceteamwasinplace?
6.Doesthefactoryhaveabackupgenerator?
(Ifyes,()Yes()No
providedateoflastuseanddateoflastmaintenance
below).
7.Didyouseethatallmachines/equipment/fixtures()Yes()No
weresuitabletoproducetheintendedproducts?
8.Didyouseeevidencethatthefactoryhasawell()Yes()No
organizedmaintenanceteamthatcouldimmediately
respondtoamachinerybreakdownoremergency?
9.Didthelightingandventilationconditionsappear()Yes()No
adequateintheproductionareas?
10.Didyouconfirmthatfaxandtelephonewere()Yes()No
available?
11.Didyouconfirmelectroniccommunicationsystems()Yes()No
wereinplace?
(PCswithwordprocessing,
spreadsheetande-mailcapabilities)
Rating:
Facilities:
Score1Pointforeachmarkedyes.Total:
/11
ItemNo.:
Remarks:
B.QUALITYCONTROLSYSTEM
1.Didyouseeevidencethatthefactoryhasaformal()Yes()No
internalqualitycontrolprogramforallofitsproducts?
2.Didyouseeevidencethatthereisaformalinternal()Yes()No
trainingprogramforallqualitycontrol(QC)personnel?
3.DidyouseeformaltrainingrecordsforallQCpersonnel?
()Yes()No
4.WereallQCpersonnelcertifiedbeforetheywereallowed()Yes()No
toperformtheirjobs?
5.AretheQCpersonnelindependentoftheproductionstaff?
()Yes()No
6.DidyouseeacompleteQualityManual?
()Yes()No
7.Didyouseethatthefactoryisusinginternational,national,()Yes()No
client’s,and/oritsownapprovedstandardstoperform
in-housequalitycontrol?
8.Didyouseedetailedwrittenplansdemonstratinghow()Yes()No
safetyrequirementsofproductsarecheckedin-house?
9.DidyouseedetailedQCreportsthatreflectallproducts()Yes()No
arebeingproperlychecked/inspected?
10.DidyouseeevidencethattherewasadequateQC()Yes()No
supervisiononallshifts?
11.WasthereevidencethatallQCpersonnelfully()Yes()No
understandqualitypolicy,qualityconsciousnessand
theimportanceofthequalityassuranceconcept?
12.DoesQChaveadequatebasicknowledgeandexpertise()Yes()No
onproductsandgeneralmanufacturingtechnology?
13.Didyouseedocumentationthatthefactoryhadall()Yes()No
relevantinternational/nationalsafetystandardsandwas
incompliance?
Rating:
QualityControlSystems:
Score1Pointforeach“Yes”response.Total:
/13
ItemNo.:
Remarks:
C.INCOMINGMATERIALSINSPECTIONS
1.Wasthereevidencethatthefactorytakesadequate()Yes()No
measurestoassurerawmaterialsconformanceto
requiredspecificationsbeforeuse?
2.Arerawmaterialsproperlylabeled,storedandtraceable?
()Yes()No
3.Arerawmaterialskeptincontrolledstoreroomstoavoid()Yes()No
theft,lossandanydeteriorationofquality?
4.Ifrawmaterialsneedinspectionbeforeputtinginto()Yes()No
production,aretheyproperlyinspectedandarerecords
traceable?
5.Dorecordsshowthatrejectedlotsarewellidentified,()Yes()No
segregatedfromacceptablelotsandeventuallyreturned
tothesupplier?
6.Istheinspectionsamplingscheduleadequateandcanthe()Yes()No
qualityoftheproductbeguaranteedwithconfidence?
7.Areadequateinspectionrecordsmaintainedtoprove()Yes()No
productsarecheckedandmeetallrequirements?
8.Arethereadequatewritteninspectioninstructions()Yes()No
withproperaccept/rejectcriteriaavailableasguidelines
toinspectors?
9.Iftestingequipmentisneededduringinspection,isit()Yes()No
sufficient,ingoodconditionandcalibrated?
10.Isthereasystematiccontrolonthenon-conforming()Yes()No
rawmaterialsandisitefficient?
11.Doesthefactoryhaveaformalprocessforselectingand()Yes()No
qualifyingnewsuppliers?
12.Doesthefactoryhaveaformalprocessforcontinuously()Yes()No
monitoringasupplier’sperformance?
Rating:
IncomingInspections:
Score1Pointforeachmarkedyes.Total:
/12
ItemNo.:
Remarks:
D.INPROCESSQUALITYCONTROL
1.Didyoureviewanoutlineofthevariousstepsof()Yes()No
themanufacturingprocess?
2.Aresamplesofpilotrunscarefullyreviewedby()Yes()No
engineersandqualitystafftoseeallqualityandsafety
aspectsarebeingmet?
3.IstheresufficientwelltrainedIn-ProcessQCstaff()Yes()No
toprepareformassproduction?
4.Istheredocumentationfromeitherengineering,the()Yes()No
QCdepartment,ortopmanagementtoauthorize
massproduction?
5.AretheproductionlinescheckedbyQC(orbyother()Yes()No
means)tomonitorthecomplianceoftheproductto
meetqualityandsafetyrequirements?
6.Doesthefactoryuseinternational(orotherapproved()Yes()No
standards)tocarryoutin-processinspectionandare
thererecords?
7.Dorecordsreflecttheactiontakenontherejected()Yes()No
lots?
8.Dorecordsshowrejectedlotsare