商务英语Claim.docx

商务英语Claim.docx

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商务英语Claim

Claim

WordsandExpressions

complaintn.申诉，抱怨

make（lodge,lay）acomplaintagainst……

complainvi.诉苦，申诉，抱怨

complaintosb.ofsth.

claimn.索赔，赔偿要求

表示索赔的原因，接介词for,如claimfordamage

表示索赔的金额，接介词for,如claimforUS$1000

表示对某批货物索赔，接介词on,如claimonthegoods

表示向某人提出索赔，接介词against如claimagainsttheunderwriters

常用词组：

claimagainstaperson向某人索赔

claimarisingfromabreachofcontract违约所引起的赔偿要求

claimarisingfromadefectofthegoods货物瑕疵所引起的索赔

claimarisingonabilloflading有关提单引起的索赔

claimbarredbyreasonoflimitation受时效限制的索赔

claimbasedonlackofconformityofthegoods货物不符产生的索赔

claimbasedonphysicallossdamage货物丢失所产生的索赔

claimforcompensationofdamages损害赔偿的诉权

claimforcontributioningeneralaverage要求分摊共同海损

claimfordamage由于损坏而索赔

claimforfinancialloss关于经济损失的诉权

claimforgeneralaverage共同海损分担的诉权

claimforinferiorquality因其品质低劣而索赔

claimforpayment要求付款的诉权

claimforproceeds要求赔偿货款

claimforreimbursement要求偿还，索偿

claimforshortdelivery由于短装而索赔

claimonaccountofdamage因损坏而索赔

为某事向某人提出索赔的常用句型是：

lodgeaclaimagainst（间或用with或on或upon）sb.forsth.

除lodge外其他常用的动词有raise,file和putin.还可用make,issue,lay,register,render,enter,bringup,setup等。

WeshalllodgeaclaimagainsttheInsuranceCompanyforthegoodsdamagedduringtransit.

对于货物在运输途中损坏，我们将向保险公司提出索赔。

Wefileaclaimagainstyoufortheshortdeliveryof1451bs.

我们向你方提出短交145磅的索赔。

claim与其他动词搭配：

accept（admit）aclaim同意索赔entertainaclaim受理索赔

dismissaclaim驳回索赔settleaclaim解决索赔

rejectaclaim拒绝索赔relinquish（withdraw）aclaim撤回索赔

claimv.索赔，要求赔偿

通常作及物动词，宾语为索赔的金额或compensation,amount等名词。

claimUS$10,000索赔一万美元

claimacompensationofUS$10,000要求赔偿一万美元

claimUS$10,000fordamage因损坏赔偿一万美元

claimUS$10,000onthegoods对该货索赔一万美元

claimUS$10,000fromtheunderwriters向保险公司索赔一万美元

为某事向某人索赔若干金额的常用句型：

claim（acompensationof）…fromsb.forsth.

WeshouldclaimUS$1,fromyouforthelosscausedbyimproperpacking.

我们必须为由于不良包装所造成的损失向你方索赔美元。

disposaln.处理，处置

atsb.’sdisposal由某人做主，听某人之便，由某人支配

put（leave）sth.atsb.’sdisposal把某事交某人自由处理

WewillleavethecaseNo.1-92atyourdisposal.我们将把1－92号箱的货交你方自行处理。

SentencePatterns

1.Makecomplaints

1）tomake（lodge,lay,file）acomplaintwithadepartmentaboutsth.因某事向某部门抱怨

Thecustomersmadecomplaintsaboutthequalityoftheradiossuppliedbyyou.

TheimporterhasfiledacomplaintwithourCorporationaboutpoorpackingofthegoods.

2）tocomplainto（about）sth.向某人抱怨

Wehavetocomplaintoyouaboutthedelayinshipmentwhichhascausedusmuchtrouble.

Thebuyerscomplaintothesellersofthebreakageofthegoods.

3）tobeofthequality是……的质量

Weregrettocomplainthatyourconsignmentofcottonpiecegoodsshippedby.“Taching”isnotofthequalityandcolorofthesamplepiece.

4）tobenotupto…达不到……

Wearesorrytolearnthatthequalityofyourshipmentisnotuptotheagreedspecifications.

Yourgoodsarenotuptothestandardscommonlyaccepted.

5）tocorrespondwith（tobeinconformitywith）与……一致

Onexaminationwefindthattheconsignmentdoesnotcorrespondwiththeoriginalexample.

6）tobeshortby…短少

Onopeningthecontainerwefoundthatthegoodswereshortby20casesandwehopeyouwilldoyourutmosttoremedyit.

7）tobe（found）shortweightby…短重

YourshipmentofourOrderNo.630hasbeenfoundshortweightby220kilos.

8）tofind…missing发现……丢失

Muchtoourregret,afterinspectionoftheconsignmentwefoundArt.No.A63missing.

9）tobedamaged被损坏

Onopeningthecaseswefoundthat25setsofvideorecordershadbeendamagedbysea-water,andseemtobeacompletewrite-off（报废）.

2.Lodgingclaims

10）tolodge（file,make,raise,submit,register,putforward,place）aclaim提出索赔

Wehavetolodgeaclaimagainstyouonthisshipmentfor$2,100onaccountofshortweight.

OnthebasisoftheSurveyReportfromtheCommodityInspectionBureau,weherebyregisterourclaimwithyouagainstthiscargoinrespectofquality.

Claimforperishablegoodsaretobeputforwardimmediatelyafterarrivalofthegoodsatdestination.

11）toclaim…for为……提出索赔

Wecannotbutclaimonyoufortherecoveryoftheloss.

Wereservetherighttoclaimcompensationfromyouforanydamage.

12）toaskship（dispatch）replacement（or:

toaskforreplacement）要求某人发运或更换货物

Asyouseeinoursurveyreportstating50TVsetsseverelydamaged,weaskyoutoshipthereplacementforthebrokengoodsassoonaspossible.

Weaskforreplacementbythecorrectnumberinthenearestfuture.

13）toaskfor（demand）compensation要求赔偿

Inordertosettletheproblem,weaskforcompensationforthelosswesuffered.

Wehavetodemandacompensationfromyouforthesumindicatedabove.

Thewaysforsettlingtheclaim:

Compromise和解Mediation调解Arbitration仲裁Lawsuit诉讼

PaymoneyReturnthegoodsandreplacethegoods.

short短少，短缺，不足，可与许多名词或过去分词构成复合词。

如：

shortdeliery短交，缺交shortshipment短装，装载不足

short-calculatedadj.少算short-deliveredadj.短交，缺交

short-establishedadj.少开short-invoicedadj.发票少开

short-landedadj.短卸short-shippedadj.短装

short-paid少付

Acceptanceofclaims

1）toaccept（entertain）aclaim接受索赔

Wearesorrytolearnofyourcomplaintsaboutthequalityofthegoodsandarepreparedtoacceptyourclaim.

Inthespiritofgoodwillandfriendshipweagreetoacceptallyourclaims.

2）insettlementof解决

Ongoingintothematterwefindthatamistakewasindeedmadeinthepackingthroughaconfusionofnumbers,andwehavearrangedforthereplacementgoodstobedispatchedtoyouatonceinsettlementofyourclaim.

Thoughwefindnodifferencebetweentheshippingsampleandtheoriginalsampleinourhands,wewillmeetyouhalfwaybyofferingadiscountof10%insettlementofthedispute.

3）tobeliablefor对……负责

Accordingtothecontractstipulations,wearenotliableforthedamage.Butinviewofourlongbusinessrelationwithyou,weagreetotheextra2%discountonthisoccasion.

Rejectionofclaims

4）tobewithoutfoundation没有根据

Weregretwecannotentertainyourclaim,whichiswithoutanyfoundation.

5）torefersb.提交某人处理某事

Asthegoodshavebeeninsured,youmayreferthemattertotheinsurancecompanyortheiragentsatyourend.

Astheshippingcompanyisliableforthedamage,yourclaim,inouropinion,shouldbereferredtothemforsettlement.

6）torepudiateone’sliabilityforsth.拒绝对某事负责

Wemustrepudiateourliabilityfortheclaimonaccountoflackofevidence.

7）tobenormal是正常的

Suchcolordeviationexistingbetweentheproductsandthesamplesisnormalandpermissible,therefore,theclaimforcompensationisunacceptable.

8）tosettlebyarbitration通过仲裁来解决

Thisisthemaximumconcessionwecanafford.Shouldyounotagreetoacceptourproposal,wewouldliketosettlebyarbitration.