The 7 signs of failure for internet startups.docx
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The7signsoffailureforinternetstartups
The7signsoffailureforinternetstartups
May30,2011|BjoernLasseHerrmann
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BjoernLasseHerrmannisaco-founderofBlackbox,whichrunsastartupacceleratorprogramandStartupGenome,aresearchanddevelopmentprojectforuncoveringthemechanicsofstartups.
Twomonthsago,myteamatBlackboxsetoutonamissiontocracktheinnovationcodeofSiliconValleyandshareitwiththerestoftheworld.Nowwearereleasingareportbasedontheresultsofourfirstsurvey.WewanttothankSandbox,FastCompany,Inc.,ReadWriteWeb,Hackernews,youngupstarts,Yourstory.inandmanymorewhohelpedusspreadthewordandgatheratotalof650+surveyresults.Andaspecialthankyoutoallourfellowentrepreneurswhosharedinformationabouttheircompanyforthiscause.
Hereisasneakpeekofourresults,showcasing7signsoffailure:
1.NotWorkingFullTime
Ifyoudecidetostartacompany,don’tdoithalf-hearted.Creatingsomethingfromnothingishard.Succeedingalmostalwaysrequiresgoingallin.Temporarymoonlightingispermissiblebutsignificantlycurbsperformanceandpotential.
Manytimeswehearpeoplesaytheywillworkhalftimeuntiltheyhaveraisedmoney.Hereyoucanseethatpeoplewhoworkhalftimeareabletoraisemoney,butabout24xlessthanfounderswhogofulltime.Theyalsohavetroublebuildinguptheintensityrequiredtodrivetheusergrowthneededtovalidateinterestintheirproduct.Workingfulltimeisespeciallycriticalforstartupswithaproductthatrequirescriticalmasstobevaluable.
2.SoloFounderor4+Founders
Ifyoumakethecommitmenttogofulltime,yourfirstbigchallengeistoconvincesomeoneelsetojoinyourcompanywhowillfullycommittomakingthecompanysuccessful.Ifyoucan’tconvinceatleastonepersontojoinyou,oryoubelieveyoucandoitallyourself,itisastrongsignalthecompanyisn’tlikelytosucceed.However,tryingtofindsafetyinnumbersbyhavingtoomanypeopletojointhefoundingteamdoesn’tturnoutverywelleither.Therightnumberseemstobeafoundingteamoftwotothreepeople.
● Solofoundersraiselessthan50%ofwhat2-3foundersraise.Onereasonforthisisthatduringfundraising,solofoundersarenowforcedtosplittheirtimeandattentionbetweentheproduct,thebusinessandraisingmoney.
● Solofoundershave290%lessusergrowthandare16%morelikelytoscaleprematurelythanfoundingteamsof2-3.
● Morethan42%ofthestartupsthataremovingmorethan20%slowerthantheaveragetimeneededtoreachthescalestagearesolofounders.
3.Don’tHaveaTechnicalCofounder
Ifyoustartatechnologycompanyandnobodyonyourteamistechnical,youareunlikelytosucceed.Unlessthecompanyisinaverysales-intensivemarket,thefoundingteamshouldbeatleast1⁄3technical,50%ideally.However,toomanycooksinthekitchenarenotgoodeither.
Thefirstproblemyouhavebynothavingsomeonetechnicalaspartofthefoundingteamisthatyoudonothaveanyonewhohasfullownershipoftheproduct.Thebusinessfounderdoesn’towntheproductbecausetheydon’tunderstandthecode,andtheemployeesorconsultantsdon’towntheproductbecausethecompanyisnottheirs.Asaresult,companieswithnotechnicalcofounderarealmosttwiceaslikelytoscaletooearly.Theyalsohave3-5timeslessusergrowthonaverageandneed7-8monthslongertoreachthescalingstage.
4.WrongFoundingTeamCompositionfortheWrongTypeofStartup
Onceyou’vefoundyourteam,youshouldmakesuretotackleamarketandbuildaproductthatsuitsthestrengthofyourfoundingteam.
WeidentifiedthreemajortypesofInternetstartupswithvarioussub-types.Theyaresegmentedbasedonhowtheyperformcustomerdevelopmentandcustomeracquisition.Eachtypehasdifferenttime,skillandmoneyrequirements.
TheAutomizer(Type1)
Commoncharacteristics:
self-servicecustomeracquisition,consumerfocused,productcentric,fastexecution,oftenautomizeamanualprocess.
TheSocialTransformer(Type1N)
Commoncharacteristics:
selfservicecustomeracquisition,criticalmass,runawayusergrowth,winnertakeallmarkets,complexux,networkeffects,typicallycreatenewwaysforpeopletointeract.
TheIntegrator(Type2)
Commoncharacteristics:
Leadgenerationwithinsidesalesreps,highcertainty,productcentric,earlymonetization,SMEfocused,smallermarkets,oftentakeinnovationsfromconsumerInternetandrebuilditforsmallerenterprises.
TheChallenger(Type3):
Largebutrigidmarkets,strongsales,enterprisemarket
Commoncharacteristics:
enterprisesales,highcustomerdependency,complex&rigidmarkets,repeatablesalesprocess.
Thesegraphsshowbusinessheavyfoundingteamsaremorelikelytosucceedwithastartupthatrequiresenterprisesales,whereastechnicalheavyfoundingteamsaremorelikelytosucceedwithaself-serviceconsumerInternetstartup.Balancedteamsperformwellwithalltypesofstartupsexceptthosethatrequirealotofenterprisesales.
Forexample,inourdataset,35%ofbusinessheavyfoundingteamsweredoingType1“Automizer”startupsbeforeproductmarketfit.Butafterproductmarketfitonly12%ofthebusinessheavyfoundingteamsweredoingAutomizerstartups.ThisdecreaseindicatesthatbusinessheavyfoundingteamsdonotdoaswellwithAutomizerstartups.
5.Don’tPivotatAllorPivotTooOften
Ifyouhavefinallyfoundtheperfectfoundingteamandaproductandmarketsuitedtoyourteam’sstrengths,yournextbigchallengeishavingthedeterminationtomakeyourvisionarealitywhilebeingflexibleinhowthisisachieved.Thechancesthatyouwillneedtomodifysomesignificantaspectofyourbusinessisveryhigh.Whenreal-worldfeedbackshowsyouthatsomethingisn’tworking,youneedtoadapt.However,changingyourbusinesstoofrequentlywillleaveyourunningincircles.Wehavefoundthatfounderswhopivot1-2timeshave100%moreusergrowthandare48%lesslikelytoscaleprematurely.(Wetoldfounderstoconsiderapivotamajorchangeintheirbusiness.)
6.Don’tListentoCustomers
Pivotingisalmostalwaysadecisionthatismadewithincompleteinformationandunderconditionsofextremeuncertainty.Buttakingthetimetogatherfeedbackbyinteractingwithcustomerssignificantlyincreasestheoddsofmakingagooddecision.Wehavefoundthatstartupsthattracktheirmetricsandlistentocustomershave400%moreusergrowth.
7.ScalewithoutValidatingMarket
Lastly,oneofthemostcriticalmistakeswefoundisthatfoundersgettooanxiousaboutmakingprogressandscaletheircompanyprematurely,beforevalidatingtheirmarketandstreamliningtheircustomeracquisitionprocess.Iftheyhaveraisedalotofmoneyorhavealotofdetermination,theresultistypicallyaslowdeath.Iftheyhaveneither,thenaspeedydeathislikely.
Thefollowinggraphsshowthatstartupsthatscaleafterproductmarketfitraise3.2xmoremoney,andhave1.5xmoreusergrowth.Interestingly,startupsthatscaledprematurelyhadbeenworkingjustaslongasstartupsthatscaledappropriately.
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