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unit2旅游英语听说训练一教案
Unit2HotelAccommodation
章/节题目
Unit2HotelAccommodation
学时
2
教学目的
shadowrepeating:
Learnhowtodoregistration
教学方法
开发内化创新教学模式
教学形式
蓝墨云班课教学
教学内容及进程
一、课堂检验(包括提问、讨论、随堂测验内容)
提问:
1)Whatistheprocedureofcheckinatahotel
2)Whatistheprocedureofcheckoutatahotel
二、精讲内容(包括要点、重点、难点、创新点)
要点
inforbookedrooms
2.checkinginforagroup
重点
酒店的房间类型
团队预订相关事项
难点
如何进行团队预订
创新点
Oralpracticeofgroupregistration
Vocabulary
reservation[reza'veif(a)n]n.预订
adoublewithbath一间带浴室的双人房
convention[kan'venj(a)n]n.会议
doubleroom双人房
registrationform登记表
nationality[nate'nelti]n.民族
occupation[pkju'pelfon]n.耶业
signature['sgnatfa(r)]n.签名
payment['permant]n.付款
checkout退房
VISACard维萨信用卡
roomcard房卡
SituationinforBookedRooms
Receptionist:
Goodmorning,Ihelpyou
Guest:
wouldliketocheckin.MynameisStoneJames.
Receptionist:
Doyouhaveareservation
Guest;Yes,Ido.
Receptionist:
Oh,hereyou
fromthe15thtotheright
Guest:
.
Receptionist:
It'sonthetopfloor.
Guest;Doyouhaveanythingonalowerfloor
Receptionis:
tI'mafraidconvenionisbeingheldinthecity,Thi
istheonlydoubleroomleft.
Guest:
Okay,I'lltakeit.
ReceptionistMayIseeyourpassport,please
Receptionist:
Nowpleasefilloutthisregistrationformnationality,age.
occupation,passportyoursignaturehere
Guest:
Whatisthis
ReceptionistThat'showyouwishtomakeyourpaymentwhenyoucheckout.
That'llbemyVISAIleavethecardnumberhere
Guest;Hereyouare.
Receptionist:
istheroomcardandroom-keycard
toRoom808,Ihopeyou'llenjoyyourstay,sir.
Situation2:
R:
Goodmorning.MayIhelpyou
G:
Yes,ourcompanyhasmadeareservationforthisweekend.
R:
Whatisitsname,sir
Gucst:
ThomasandSonTradingCorporation.
R:
Letmehavea,yourstaffofGU30peopleareonatour,for,19thand20th,twosuite,14TWBS,.Isthatright
G:
Thesuitesareforthehead,andthetwinbedroomsfortherestofthestaff.
Guest:
Wouldyoupleaseputitdownontheregistrationform
Receptionist;twoofourcolleagueshavenotarrived.
wehavenoideawhentheywillarrive.
R:
Don'tworry,yoursisaguaranteedreservation,we'llreservetheroomsforyouforanother24howoftheexpenseisonyourside.
G:
Noproblem.
R;Iyourcompanygoingtocoveralltheexpenses.
G:
willcoveralltheexpenseswithvoucher.
Receptionist:
Veryroomsareonthesamearetheroom-keycardsforyoutoassigntoyourmembers.
Guest:
Thankyou.
三、答疑安排(时间、形式)
(主要针对学生“三问”内容)
1、Askthestudentstothinkoversomedifficultiesofthistopic,iftheyhaveanyquestions,theycanconfermeoninternet.MyQQnumber8.Cell-Phonenumber.
2、周五上午固定答疑
3、课堂讲70-85分钟,教师预留大约一刻钟,就学生提出的具有代表性的问题进行统一辅导答疑。
四、布置三习题(预习题、练习题、复习题、参考资料内容)
1、预习题:
Haveapreparationaboutnextclass.Readthedialoguesofthisunit.
2、练习题:
roomtypes
doubleroom=honeyroom=coupleroom
singleroom
standardroom=TWBroom=twinroom
suite:
juniorsuite=standardsuite
luxurysuite=deluxesuite
superiorsuite=seniorsuite
businesssuite
executivesuite=administrationsuite
honeysuitefamilysuite
tripleroomquadroom
adjoiningroomconnectingroom
3、复习题:
Understandtheimportantwords,phrases,expressionsandsentenceswithsomeexamplesinordertogetreadyfortheoralpracticeforthenextclass.
4.参考资料:
[1]陈恒仕,范菁主编.《实用酒店英语》.大连理工大学出版社,2006年2月,31220。
[2]蔡世文.《旅游英语口译训练教程》.大连理工大学出版社,2012年,73305.
[3]肖璇.《现代酒店英语实务教程》.世界图书出版公司,2006年2月,29050.
课后自我小结
章/节题目
Unit2HotelAccommodation
学时
2
教学目的
LearntheskillofSightInterpreting:
Foreigncurrencyexchangeservice
教学方法
开发内化创新教学模式
教学形式
蓝墨云班课教学
教学内容及进程
一、课堂检验(包括提问、讨论、随堂测验内容)
提问:
foreigncurrenciesdoyouknow
youknowtheexchangerateforRMBAND
二、精讲内容(包括要点、重点、难点、创新点)
要点
Currenciesintheworld
HOWtodoforeigncurrencyexchangeservice
重点
HOWtodoforeigncurrencyexchangeservice
难点
HOWtodoforeigncurrencyexchangeservice
HowtoidentifyRMB
创新点
图片展示,让学生小组合作说出各国主要货币以及汇率
Thefirstpart:
majorworldcurrencies(世界主流货币)
AstheEuro(欧元)wasbornintheendofthe90"sdecade,EuroisthefirstcurrencyintheworldwhichiscapablecompetingwithU.SDollar.
NowIwouldliketointroducetheworld‘smajorcurrencies,includingdollars,euros,yen(日元),Swissfranc(瑞士法郎),Australiandollar(澳元),Canadiandollar(加元),andwon(韩国的货币单位).
USDollars
当前汇率:
1$=
Euro当前汇率:
1Euro=
JapaneseYen1yen=
千禧年纪念钞
Canadiandollar(加元C$)
汇率:
1加元=人民币元
Australiandollar(澳元)
当前汇率:
1澳元=人民币元
Pound当前汇率:
1pound=
新版土耳其里拉1土耳其新里拉(TRY)=人民币(CNY)
SouthKoreanwon
Manypeoplelikedrama,wanttotravelinSouthKorea,therefore,weshouldknowsomeknowledgeofthewon.
SouthKoreanwon
当前汇率:
1人民币元=韩元
SouthKoreanwon
当前汇率:
1人民币元=韩元
ThefirstsetofRMB
TheSecondsetofRMB
ThethirdsetofRMB
ThefourthsetofRMB
TheFifthsetofRMB
先成文,后找对立观点
适用:
有明确论点;
不适用:
无明确论点
HowtoidentifyRMB
ChangingForeignCurrencies
Guest:
Couldyouchangesome.dollarsforme
Staff:
Certainly,sir.Whatkindofcurrencydoyouwant
Guest:
I'dliketoconvert.dollarsintoChineseRMB
Staff:
Pleasetellmehowmuchyouwanttochange.
Guest:
500.dollars,please.
Staff:
Accordingtotoday’sexchangerate,100.dollarsisequaltoRMB819Yuan.
Guest:
That’squiteOK.
Staff:
Howwouldyoulikeit
Guest:
Ihopeyou'llgivemeatleastten50Yuanbanknotes.
Staff:
MayIseeyourpassport
Guest:
Hereyouare.
Staff:
Wouldyoukindlysigntheexchangeform,givingyournameandaddress
Guest:
Yes,letmetakecareofit.…IsitOK
Staff:
Yes,hereisyourmoneyandtakethememowithyou.
Guest:
WhydoIneedtokeepthisexchangememo
Staff:
YoumayneeditwhenyouwishtochangeyourRMBleftbackinto.dollar.YoumustshowthememoattheBankofChina.
Guest:
Oh,Isee.Thankyouforyourhelp.Goodbye.
Staff:
Mypleasure.Goodbye,sir.
三、答疑安排(时间、形式)
(主要针对学生“三问”内容)
3、Askthestudentstothinkoversomedifficultiesofthistopic,iftheyhaveanyquestions,theycanconfermeoninternet.MyQQnumber8.Cell-Phonenumber.
4、周五上午固定答疑
3、课堂讲70-85分钟,教师预留大约一刻钟,就学生提出代表性问题进行统一答疑。
四、布置三习题(预习题、练习题、复习题、参考资料内容)
1、预习题:
Haveapreparationaboutnextclass.Readthedialoguesofthisunit.
2、练习题:
中英互译
1AskingDirectionstotheExchangeOffice(询问去货币兑换处的路)
Excuseme,wherecanIchangemymoney
对不起,我可以在哪里换钱
Youcanchangemoneyatanybankhereintheinternationalairport.
你可以在国际机场内的任何一家银行换钱。
Whereisthenearestbank
哪里最近
There'sonerightupstairs.
楼上就有一家。
Gouptheescalatorthenturnright.
搭自动扶梯上去再右转。
You'llseeitinthecorner.
它就在角落上。
Whichbankisit
楼上是哪家银行
IbelievethatoneisaCitiBank.
我想是花旗银行。
Okay,Thanksverymuch.
好,十分感谢您。
Situation情境
Findingyourwaytotheexchangeofficeorbank.
如何找到钱币兑换所或银行。
Culture文化
Itmaybeadvisabletoexchangeyourforeigncurrenciesattheairport.
建议你在机场换外币.
Notallbanksprovideforeigncurrencyexchangeservices.
并非全部银行都有兑换外国货币的服务项目.
3、复习题:
Understandtheimportantwords,phrases,expressionsandsentenceswithsomeexamplesinordertogetreadyfortheoralpracticeforthenextclass.
4.参考资料:
[1]陈恒仕,范菁主编.《实用酒店英语》.大连理工大学出版社,2006年2月,31220。
[2]蔡世文.《旅游英语口译训练教程》.大连理工大学出版社,2012年,73305.
[3]肖璇.《现代酒店英语实务教程》.世界图书出版公司,2006年2月,29050.
课后自我小结
章/节题目
Unit2HotelAccommodation
学时
2
教学目的
Learnliveinterpretingskillsofcheckingout:
incash
withcreditcards
教学方法
开发内化创新教学模式
教学形式
蓝墨云班课教学
教学内容及进程
一、课堂检验(包括提问、讨论、随堂测验内容)
提问:
1.Doyouknowtheserviceprocedureforcheckingout
2.Whatshouldareceptionistdorespectivelywhentheguestscheckoutincash/bycreditcard/withTraveler’scheck
二、精讲内容(包括要点、重点、难点、创新点)
要点
退房结账程序
不同的结单方式
重点
不同的结单方式
难点
不同的结单方式
创新点
serviceprocedure:
1)Greettheguest.
2)Askaboutthenameandtheroomnumber.
3)Asktheguesttogiveyoutheroomkeycard.
4)Drawupthebill.
5)Telltheguestthetotalandgivethebilltotheguestforchecking.
6)Explaintheitemsifnecessary.
7)Asktheguesthowtopayandhandlemakingthepayment.
8)Bidfarewelltotheguest.
settlethebill=makethepayment=paythebill
=checkout
--I’dliketosettlethebill.
--Howwouldyouliketopaythebill,incashorbycreditcard
请问你怎么付款,是用现金还是刷卡
基本用法
valid:
abletobeaccepted
MycreditcardisvaliduntilthisMay.
Everycreditcardhasitsvaliddate.Youcan’tuseitanymoreifitisexpired.
Youhavetoshowyourvalididentificationswhengoingabroad.
基本用法
Receipt/rsit/n.v.receive
(USalsosalesslip)apieceofpaperwhichprovesthatmoney,goodsorinformationhavebeenreceived.
1)Don’tforgettoaskforthereceiptwhenshopping.
基本用法
Salaryslip
SkillPoints
Checkingoutincash,asktheguesttogiveyouthereceiptofdeposit.
Checkingoutbycreditcard,firstlyyoushouldmakesurewhetherthecreditcardcanbeacceptedornotinthehotel.Secondlyyoumustpayspecialattentiontothevaliddateandcreditlimit.
CheckingoutwithTraveler’sCheck,firstexamwhetherthecheckisgood;paymoreattentiontoaskingtheguesttosignhisnameincorrectplace.Iftheguestsignshisnameinwrongplace,thehotelcannotcashthecheck.
Abbreviationsonthebill
ROOM=ROOMCHARGE房租
SERV=SERVICECHARGE服务费
RESTR=RESTAURANT餐饮费
L.DIST=LONGDISTANCECALL长话费
LNDRY=LAUNDRY洗衣费
MISC.=MISCELLANEOUS杂费
TR.CH.=TRANSFERCHARGE转出
TR.CR.=TRANSFERCREDIT转入
ADJ.=ADJUSTMENT调整
PD.OUT=PAIDOUT代付
PAID=PAID付现
CIA(CashinAdvance)预付现金
UsefulExpressions
1.结账基本应对
(1)我帮您结算账单。
Iwillcalculate/drawupyourbillforyou.
(2)让您久等了,**先生。
这是您的账单。
请您核对一下好吗
Thankyouforwaiting,Mr.**,hereisyourbill.Wouldyouliketocheckit
(3)您的账目要细分吗
Wouldyoulikeabreakdownofthebill
(4)要我解释什么收费款项吗
ShallIexplainsomeitemsforyou
(5)如果您认为账目有错,我们可以为您核对一下。