Management testbank.docx

Management testbank.docx

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Managementtestbank

《管理学基础》复习题

（09英语专业商务英语方向）

一、对错题

1Agreatmanagermakesajobmoreenjoyableandproductive.

Answer:

TRUE

2Managersplayanimportantroleindealingwithvariouschallengesbeingfacedbyorganizationstoday.

Answer:

TRUE

3Today'smanagersarejustaslikelytobewomenastheyaremen.

Answer:

TRUE

4Amanagermustcoordinateandoverseetheworkofotherpeoplesothatorganizationalgoalscanbeaccomplished.

Answer:

TRUE

5Amanager'sjobisallaboutpersonalachievement.

Answer:

FALSE

6Inthesymbolicviewofmanagement,managersareseenasdirectlyresponsibleforanorganization'ssuccessorfailure.

Answer:

FALSE

7Theviewofmanagersasomnipotentisconsistentwiththestereotypicalpictureofthetake-chargebusinessexecutivewhocanovercomeanyobstacleincarryingouttheorganization'sobjectives.

Answer:

TRUE

8Thesymbolicviewofmanagementimpactisusefulinexplainingthehighturnoveramongsportscoaches,whocanbeconsideredthe"managers"oftheirteams.

Answer:

FALSE

9Adynamicenvironmentischaracterizedbytheabsenceofnewcompetitors,fewtechnologicalbreakthroughsbycurrentcompetitors,andlittleactivitybypressuregroupstoinfluencetheorganization.

Answer:

FALSE

10Environmentaluncertaintylooksatthenumberofcomponentsinanorganization'senvironmentandtheextentoftheknowledgethattheorganizationhasaboutthosecomponents.

Answer:

FALSE

11Thedecision-makingprocessbeginsbyidentifyingdecisioncriteria.

Answer:

FALSE

12Adecisioncriteriondefineswhatisimportantorrelevanttoresolvingaproblem.

Answer:

TRUE

13Inthedecision-makingprocess,afterallocatingweightstothedecisioncriteria,thedecisionmakerlistsviablealternativesthatcouldresolvetheproblem.

Answer:

TRUE

14Oncethealternativestosolvingaproblemhavebeenidentified,thenextstepinthedecision-makingprocessisselectingoneofthesealternatives.

Answer:

FALSE

15Implementinganalternativereferstotheprocessofchoosingthebestalternative.

Answer:

FALSE

16Planningisconcernedwithhowobjectivesaretobeaccomplished,notwhatistobeaccomplished.

Answer:

FALSE

17Planningprovidesdirectiontomanagersandnon-managersalike.

Answer:

TRUE

18Absenceofplanningdoesnotinhibittheabilityofdepartmentsandindividualstoworktogetherororganizationstomove.

Answer:

FALSE

19Planninghelpsmanagerseliminateuncertaintyandinsulatesorganizationsfromchange.

Answer:

FALSE

20Severalresearchstudieshaveconclusivelyproventhatplanningorganizationsalwaysoutperformnon-planningorganizations.

Answer:

FALSE

21Organizationalstructureisdefinedastheformalarrangementofjobswithinanorganization.

Answer:

TRUE

22Organizationalstructureisthedegreetowhichstandardizedproceduresareinplaceinanorganization.

Answer:

FALSE

23Workspecializationisalsoknownasdivisionoflabor.

Answer:

TRUE

24Managerstodaycontinuetoseeworkspecializationasimportantbecauseithelpsemployeesbemoreefficient.

Answer:

TRUE

25Customerdepartmentalizationworkswellbecauseitemphasizesmonitoringandrespondingtochangesincustomers'need.

Answer:

TRUE

26High-performanceworkpracticesarethosethatleadtobothhighindividualandhighorganizationalperformance.

Answer:

TRUE

27High-performanceworkpracticesinvolveacommitmentbymanagementtoimprovetheknowledgeskillsandabilitiesoftheorganization'semployees,increasingemployeemotivation,andenhancingtheretentionofqualityemployees.

Answer:

TRUE

28Anorganizationthatwantstohavehigh-performanceworkpracticesshoulddiscourageself-managedteamsanddecentralizeddecisionmaking.

Answer:

FALSE

29Alaborunionisanorganizationthatrepresentsworkersandseekstoprotecttheirinterests.

Answer:

TRUE

30Affirmativeactionprogramshelpensurethatdecisionsandpracticesenhancetheemployment,upgrading,andretentionofmembersfromprotectedgroupssuchasminoritiesandfemales.

Answer:

TRUE

二、选择题

1Whichofthefollowingstatementsregardingmanagersintoday'sworldisaccurate?

A）Theiragerangeislimitedtobetween30and65years.

B）Theyarefoundonlyinlargecorporations.

C）Theycanbefoundexclusivelyinfor-profitorganizations.

D）Thesinglemostimportantvariableinemployeeproductivityandloyaltyisthequalityoftherelationshipbetweenemployeesandtheirdirectsupervisors.

Answer:

D

2Anindividualwhoworkswithandthroughotherpeoplebycoordinatingtheirworkactivitiesinordertoaccomplishorganizationalgoalsis________.

A）anassemblylineworker

B）alaborer

C）amanager

D）asalesperson

Answer:

C

3Supervisorisanothernameforwhichofthefollowing?

A）teamleader

B）middlemanager

C）first-linemanager

D）topmanager

Answer:

C

4A________isanexampleofafirst-linemanager.

A）divisionmanager

B）storemanager

C）regionalmanager

D）shiftmanager

Answer:

D

5Managerswithtitlessuchasregionalmanager,projectleader,ordivisionmanagerare________.

A）first-linemanagers

B）topmanagers

C）productionmanagers

D）middlemanagers

Answer:

D

6Whichofthefollowingrepresentsthetwoviewsofmanagerialimpactonthesuccessorfailureoftheorganization?

A）omnipotentandsymbolic

B）omnipotentandreflective

C）symbolicandinteractive

D）reflectiveandinteractive

Answer:

A

7Thecurrentdominantassumptioninmanagementtheorysuggeststhat________.

A）anorganization'ssuccessorfailureisduetoexternalforcesoutsidemanagers'control

B）managers'rolesareincreasinglybecomingperipheralandstaffmanagetheirownareasofexpertise

C）managersaredirectlyresponsibleforanorganization'ssuccessorfailure

D）managerscannotsignificantlyaffectanorganization'sperformancebecausetheyareconstrainedbytheabilitiesoftheiremployees

Answer:

C

8ElmoResearch&Developmenthasbeengoingthrougharoughpatchlately.Turnoverhasbeenhighandemployeemoraleisatanall-timelow.Thoughemployeesandcompetitorsholdmanagementresponsibleforthedecline,theCEOdoesnotletthemanagersgoorchangethemanagementstyle.Whichofthefollowingcouldexplainthisattitude?

A）TheCEOholdstheomnipotentviewofmanagement,whichbelievesthatexternalfactorshaveasignificanteffectonperformanceoutcomes.

B）Astheorganizationhasanautocraticmanagementstyle,theemployeesareresponsiblefororganizationalpolicies.

C）Theorganizationhasaparticipativemanagementstyleanddecisionsareguidedbyconsensus.

D）TheCEOholdstheviewthatmanagershaveonlyalimitedroleinorganizationsuccessorfailure.

Answer:

D

9Theomnipotentviewofmanagementstatesthat________.

A）managers'rolesareperipheralandstaffmanagetheirownareasofthebusiness

B）managersaredirectlyresponsibleforanorganization'ssuccessorfailure

C）managersshouldallowemployeestotakepartindecision-making

D）managershavelittleornoresponsibilityforanorganization'ssuccessorfailure

Answer:

B

10The________viewofmanagementisconsistentwiththestereotypicalpictureofthetake-chargebusinessexecutivewhocanovercomeanyobstacleincarryingouttheorganization'sobjectives.

A）omnipotent

B）symbolic

C）democratic

D）laissez-faire

Answer:

A

11Aseriesofeightstepsthatbeginswithidentifyingaproblemandconcludeswithevaluatingadecision'seffectivenessisknownas________.

A）thedecision-makingprocess

B）decisionsupporttheory

C）adecision-treeanalysis

D）adecisioninformationsystem

Answer:

A

12A（n）________istheexistenceofadiscrepancybetweenanexistingandadesiredstateofaffairs.

A）hazard

B）risk

C）uncertainty

D）problem

Answer:

D

13Whichofthefollowingstatementsistrueconcerningproblemidentification?

A）Problemsaregenerallyobvious.

B）Asymptomandaproblemareoneandthesame.

C）Generally,whatisaproblemforonemanagerisaproblemforallothermanagers.

D）Effectivelyidentifyingproblemsisnoteasy.

Answer:

D

14Afteridentifyingaproblem,thenextstepinthedecision-makingprocessis________.

A）identifyingdecisioncriteria

B）allocatingweightstodecisioncriteria

C）analyzingalternatives

D）developingalternatives

Answer:

A

15Todeterminethe________,amanagermustdeterminewhatisrelevantorimportanttoresolvingaproblem.

A）boundedrationalityofadecision

B）escalationofcommitment

C）weightofthedecisioncriteria

D）decisioncriteria

Answer:

D

16________involvesdefiningtheorganization'sgoals,establishingstrategiesforachievingthosegoals,anddevelopingplanstointegrateandcoordinateworkactivities.

A）Execution

B）Logistics

C）Planning

D）Operations

Answer:

C

17Whichofthefollowingisoneofthereasonswhymanagersshouldplan?

A）Whenworkactivitiesarecoordinatedaroundplans,inefficienciesbecomeobvious.

B）Uncertaintycanbeeliminatedandtheorganizationcanbeinsulatedfromchangewithplanning.

C）Planningeliminatestheneedtosetgoals.

D）Planningeliminatestheneedtomeasureworkeffort.

Answer:

A

18Whichofthefollowingistrueoftheimpactofformalplanningonorganizationalperformance?

A）Formalplanningisassociatedwithpositivefinancialresults.

B）Organizationsthatformallyplaninvariablyoutperformthosethatdon'tplan.

C）Theamountofplanningdoneismoreimportanttohighperformancethanthequalityofplanningandimplementation.

D）Companiescanstartseeingtheimpactofformalplanningonperformanceafteraboutayearofstartingtheplanningprocess.

Answer:

A

19Theeffectofplanningonmanagersisthatitforcesthemto________.

A）growresistanttochange

B）anticipateandrespondtochange

C）el