Emerson Supplier Self Audit.docx
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EmersonSupplierSelfAudit
SupplierName:
______________________________________________
SurveyCompletedby:
Name:
Title:
Telephone:
Fax:
E-mail:
DateSurveyCompleted:
_______________________________
PleasereturnTo:
Attention:
Title:
Telephone:
Fax#:
E-mail:
Pleaseprovidethefollowingdocumentswiththissurvey:
(1)ProcessControlPlan
(2)KeyProcessCapabilityStudies(3)PFMEA(4)QualityReliabilityPlanwithhistoricalData
SupplierProfile/SelfSurveyPart1
1.SupplierName:
Address:
City:
State:
Zip:
2.Phone:
-Fax:
-
3.E-MailAddress:
4.AreyouaCurrentSupplierofEAC?
_______________________________
Ifyes,pleasespecifytheCommodity?
_____________________________
EACLocationwithyourContactName(BuyerName)andPhoneNumber____________________
5.AreyouapotentialsupplierofEAC?
PleaseSpecifytheCommodityandEACBuyerName__________________
6.ExecutivesandKeyPersonnelofyourcompany:
President:
VicePresident:
PlantManager:
Qualitymanager:
7.ApproximateAnnualSalesVolumeofCurrentYear?
Whatpercentageisinternational?
Yourcompanyis:
privatepublic
Whatareyoursalesgoalsforthenextfiveyears?
Whatneedstobeaccomplishedtomeetthesegoals?
Doyouhaveadocumentedbusinessplanforyourcompany?
Howmanyyearsdoestheplancover?
8.PlantSize(Sq.Ft.):
No.OfBuildings:
Productionfloorspace:
9.Numberofemployees:
Direct_____Indirect
NumberofShifts:
10.Whatmajorcapitalexpendituresareplannedforthenextfiveyears?
11.Whatpercentoftotalcapacityisyourfacilitycurrentlyrunningat?
12.Howlonghasthiscompanybeeninbusiness?
13.PleaselistyourManufacturingServices/ProductsAvailableandAttachManufacturingandTestEquipmentLists
withthissurvey.
14.Pleaseprovideabreakdownnumberofemployees:
ProductionDesignEngineers
ManufacturingEngineersQualityEngineers
Sales/CustomerServiceAdministration
15.Whatistheturnoverrate?
DirectIndirect
16.Isyourcompanyasubsidiary?
Ifyes,whatisthenameoftheparentcompany?
17.Arethereplansforglobalmanufacturing?
Ifyes,pleaseexplain
18.Whatoperationsaretypicallysubcontracted?
MajorCustomer
19.Whoareyourlargestfivecustomers,whattypeofbusinessaretheyin,andwhatpercentofbusinessdotheyaccountfor?
NameBusiness%ofTotal
1.
2.
3.
4.
5.
19.Pleaseprovideareferencefromeachofthesecompanies,alongwiththeirjobtitleandtelephonenumber.
NameTitlePhone#
1.
2.
3.
4.
5.
20.Whatareyourtargetmarketsand/orspecialproduct/processniche?
21.Whatdoyouseeasyour?
Strengths
Weaknesses
22.WhataretheplansforContinuousImprovement?
IsyourcompanyutilizingLean,SixSigmaandPokeYoketoolsincontinuousimprovement?
IfYes,pleaseprovideMetricsofImprovementbeforeandafterandattachedwiththisselfsurvey
Capabilities
23.DefineyourperformancecriteriaforqualityinPPM:
24.Defineyourperformancecriteriaforon-timedelivery:
25.Whatareyourqualityanddeliverygoals?
26.Whatwasyouroverallqualityandon-timedeliveryperformanceoverthepastyear?
Quality:
%Delivery:
%
27.Whathasbeenthetrendforthesemeasuresoverthepast3years?
Year:
Quality:
%Delivery:
%
%%
%%
28.Whatisyourperformancetoyourtop5customersusingPPM?
QualityDelivery
1.
2.
3.
4.
5.
29DoyoumeasureyourNonConformanceinPPM:
30.WhatisyourinternaloverallPPM?
PleaseprovidethelastsixmonthofdatainaParetoChart
31.WhatareyourExternal(CustomerReturned)PPM?
Pleaseprovideslastsix-monthdatainParetoform?
32.DoyouhaveFailureAnalysisCapabilities?
_____________________Ifyes,pleaseprovidethelistof
AnalyticalEquipment.
33.DoyoumaintainarecordofyourInternalandExternalCorrectiveAction?
34.DoesManagementReviewCorrectiveActions?
35.DoesyourCompanySubcontractanyproduct?
Ifyes,Pleasespecifywhichproductoroperation:
36.DoyouhaveSubContractComponentQualificationTesting?
______________________________________________________
37.PleaseprovideyourCompany’sProfileverybriefly.________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
38.DoyouhaveCostReductionProgramwithyoursupplier?
39.DoyouworkonConsignmentinventorywithanyCustomers?
40.DoyouhaveR/Ddepartment?
41.IsyourCompanyisQS9000Certified?
IfYesDateOfCertificationandRegistrarname
_____________________________________________________________________________________
42.IsyourCompanyisISO9000Certified?
IfyespleaseprovideDateofCertificationandRegistrarname
_____________________________________________________________________________________
SurveySection2
SupplierQualitySystemandProcessAssessment
Thissectionconsistsoftenelements:
1.SupplierQualitySystem
2.ProcessControlandCapabilities
3.Test/EquipmentCapabilities
4.QualityandReliability
5.FailureAnalysisandCorrectiveActions
6.IncomingMaterialsControl
7.EngineeringandDesignCapabilities
8.Non-ConformingMaterialsControl
9.CostofQuality
10.Handling,Storage,Packaging,Delivery,andTraining.
Instructions:
1.EachSectioncontainstenquestions.
2.TotalScoreofeachSectionis50.
3.Eachquestionhasatotaloffivepoints.
4.Ratingforeachsectioncalculatedas:
5.TotalScoreEarned/SectionScore=PercentageofRating
1.SupplierQualitySystem
1.IsSupplierQualitySystemISO9000
OrQS9000CertifiedpleasespecifyStandard.
2.Periodictopmanagementreviewsconductedtoverifytheeffectivenessofthequalitysystem
3.DoEmployeeshaveaccesstoQualityProcedures?
AretheyTrainedandAwareofCustomerRequirements/Complaints,includingQualityTrend?
4.ThesupplierhasandmaintainsasystemfortraceabilityonindividualproductofCustomerReturned.
5.SupplierhasthecapabilityofPPAPsubmission.
6.ArePPMChartsbeingusedinapplicableProcess?
(AttachedlastsixmonthData)
7.EngineeringDrawings/DocumentshaveproperReleasedandrevisionsarecontrolled
8.AreOperatorsandOtherEmployeesaretrainedinQualitySystemProcedures?
9.TheQualityPolicydocumentedandallEmployeesareaware.
10.PFMEAisconducted?
ProcedureRating
Implementation
AndRecord
Total
Scored
0-2
0–3
5
Total:
2.PROCESSCONTROLS&CAPABILITES
1.SupplierhasaProcessControlPlan,whichidentifiedKeyProcessControlParameterandrecordmaintained
2.WorkInstructionisavailabletoOperators,followedandrecordsmaintained
3.ProcessCapabilityStudyConductedofKeyProcess.pleaseattachedDataofstudy
ProcedureRating
Implementation
AndRecord
Total
Scored
0-2
0–3
5
4.Eachsetupisqualifiedpriortothestartofproductionandprocessparameterscontrolledasrequired.
5.Areprocesscapabilitiesperiodicallyre-evaluatedtosupportcontinuousimprovementactivities?
6.Dothestatisticalmethodsusedindicatethatcontrolhasbeenachievedoncontrol/keycharacteristicsandprocessparameters?
7.Repairedproductiontoolingisqualifiedpriortoproductionandresultsdocumented.
8.Statisticalmethodsareforcontrol/keycharacteristicsandprocessparameters.
9.Howaresignificantcharacterchosen?
Whatarethestatisticalmethodsused?
Aretheappropriatecontrol/keycharacteristics?
10.OutofControlProcessCapabilitiesisbeingreviewedandprocessisadjusted?
Pls.attacheddata?
Total:
3.TEST/EQUIPMENT&CAPABILITIES
ProcedureRating
Implementation
AndRecord
Total
Scored
0-2
0–3
5
1.Thereisasystemforcalibratingallgages,fissures,instruments,testequipmentandspecialdevicesusedforacceptanceofproduct.
2.Atadequateestablishedintervals
Calibrationstatusreadilyavailabletooperato