商务英语口语情景对话100篇前30篇.docx

商务英语口语情景对话100篇前30篇.docx

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商务英语口语情景对话100篇前30篇

商务情景对话（共30篇）

1Faxes传真

Dialogueone

M:

Canyouhavethebriefsfromthefirmslawyeronmydeskbytomorrowmorning.Therearequiteafewverytimesensitivematterswiththiscase.I'mafraidIcan'twaitanyIonger.

F:

Gettingthosebriefshasbeenharderthanyoucanimagine.Ihavetotrytocontacttheirlawyermanytimes,buteverytimeIcallhissecretarysayshemeetingoroutoftheofficeorawayonbusiness.Iambeginningtothinkheistryingtoavoidme.

F:

WhatifIcan'tspeaktohimdirectly?

M:

Askhissecretarytofaxthem.Itsthesamething.Havethemfaxedoverwith

acopyalsofaxedtoMartin

'soffice.

F:

HowdoIfindMartin

'sfaxnumber?

Isheiiirdeisik?

M:

No,butyoucanalsocalltheirofficeandaskthesecretarytogiveyoutheirfaxnumber.I'llemailyoutheirofficenumberlatertoday.

F:

Ok,I'llgetonitfirstthing.

M:

Besureyoudo,IneedthosebriefsASAP

Dialoguetwo

M:

Didyouputthismorning'sfaxesonmydesk?

I'mwaitingforsomeurgentfaxesfromheadquaters,I'mprettysuretheycameinlastnight.

F:

Evethingcameintheofficefaxmachinelastnightisallonyourdesk,butInoticedthatsomeoffaxescamethroughprettyblurred,maybeyoutakealookatthem,ifthecopyisunreadble,I'llcallthenandaskthemtorefax.

M:

Yeah,you'regoingtohavetocallthemandgetthemtobeingrefax,thesecopiesaresodark」can'tmakeoutmeaningofthewords.

F:

Whataboutthatone?

M:

Thisone?

ThisoneissolightandIcanneitherreadit,howcanIbeing?

F:

YouknowIthinkthefaxmachineisoutoftoner,Icanchangethetonercondition,thatshouldsolvetheproblem.

M:

Yes,butthiswouldhavetorefaxitwell,andlookthere'sabout3pagesmissing,itlookslikethefaxmachineeight-halfmyimportantfaxes,andonesaremadethrowedaresoblurredortoolightandunreadable.

F:

Iguessthefaxmachineisoutofpapertoo,don'tworry,I'llhavesomeonelookatitthisafternoon,andthemeantime,I'llhaveyourdocumentsrefaxedtoourotherfaxmachine.

2TelephoneCalls电话

Dialogue1

A:

Hello,thankyouforcallingBradfordandSons.Thisisspeaking,HowmayIhelpyou?

B:

Hello」wouldliketospeaktoyourdirectorofhumanresources,Ms.Jenkins,Please.

A:

Justamoment.l'llchecktoseeifsheisatherdesk.MayItellherwhoiscalling?

B:

ThisisBillBurtonfromMilfordInsurance,l'mcallingtoregardstoourmeetingnextTuesday.

A:

Thankyou,Mr.Burton.Canyoupleaseholdforamoment?

l'llchecktoseeifsheisavailable.

B:

Noproblem.

A:

l'msorry,Ms.Jenkinsisawayfromherdesk.Shehasalreadyleftforlunch.Wouldyouliketoleaveamessageforher?

B:

Yes,pleasehaveherreturnmycallwhenshereturnstotheoffice.It'sbestifshecangetintouchwithmebefore3pmtoday;shecanreachmeatmyofficenumber,635-8799.

A:

I'msorry,Ididn'tquitecatchthat,couldyoupleaserepeatthenumber?

B:

Noproblem,myofficenumberis635-8799,Tellhertoaskforextension31.

A:

I'msorry,Mr.Burton,justtoconfirm,yournameisspelledB-U-R-T-O-N,isthatcorrect?

B:

Yes,andIrepresentMilfordInsuranee.

A:

IwilmakesureMs.Jenkinsreceivesyourmessageandreturnsyourcallbefore3pmthisafernoon.

B:

Thankyouverymuch.

Dialogue2

A:

Hello,PasadenaInn,thisis,howmayidirectyourcall?

B:

I'dliketospeaktosomeoneaboutreservations.

A:

Icanhelpyouwiththat.whatdatewouldyouliketomakeareservationfor?

B:

We'llbearrivingMay12th,butIwouldliketomakereservationsforpenthouse.

A:

Oh,I'msorrysir,Ionlyhandlebookingsforourstandardrooms.ThepersonyouneedtospeakwithisTonyParker,hemakesallthearrangementsforourexecutiveaccounts.Unfortunately,he'snothererightnow.CanItakeyournameandnumberandhavehimgetbacktoyou?

B:

Whendoyouexpecthimbackin?

A:

He'llbeoutallafternoon,hemightnotbeabletoreturnyourcalluntiltomorrow,Willthatbealright?

B:

Yes」suppose.MynameisSamDarcy.Hecancontactmeat660-843-3235.

A:

Couldyoupleasespellyourlastnameforme?

B:

Sure」t'sD-A-R-C-Y.

A:

Okay.MrDarcy,andyourphonenumberis660-843-3233?

B:

That's3235.

A:

Sorry!

3235.Great.I'llhaveTonycallyoufirstthingtomorrowmorning.

3.MakingTelephoneAppointments电话预约

Dialogueone

M:

Hello,HereBertonspeaking,whatcanIdoforyou?

F:

Hello,MrBerton,thisisJennyJenkinsofbradfordandsonsreturningyourcall,I'msorryyoumissedmewhenyoucalledmyofficethismorning,mysacretarysaidyoucalledconcerningourmeetingnextTuesday?

M:

YesMsJenkins,thankyouforreturningmycall,I'mgladtofinallygetI

you.

F:

IwanttoletyouknowIwouldnotbeabletomakeameetingnextTuesday,Iwouldbeanothertownthatday,isthereanypossibilitywecanmovethemeetingtoMonday?

F:

Oh,dear,IwascarryingontakingcareofourmeetingbeforeIleave,butIsupposeIcanshutoffsomethings,yes,wecanarrangesomething,IwillbackThursdaymorning,whataboutThursdayafternoon,wouldthatworkforyou?

M:

Thatshouldbefine,shallwesayabouttwoo'clock?

F:

Perfect,Ilookforwardtoseeingyouattwoo'clocknextThursdayafte

youneedtochangethetime,plsfeelfreetocallmeonmyselfphone.

M:

ThanksBurdon,l'IIseeyouonThursday.

Dialoguetwo

F:

Hello

M:

Hello,isDorasavailable?

F:

ThisisDoras,whoiscallingplease?

M:

Hi,Doras,thisisMikecallingfromparker'sdentistry,I'mcalling

appointmentfortomorrowmorningatareawithdoctorparker.

F:

Oh,Ialmostforgot,thankyouforcallingtoremindme,actually,Idoneedtochangethetimeofmyappointmentlhaveascheduleconflict,andIcan'

early.

M:

IfIputyouinthatlatersport,wouldthatworkout?

F:

Itwouldhavetobeafterlunch,doyouhaveanythingavailableabout2o'clock?

M:

Sorry,theonlyopeningwehaveafterlunchis1:

15,butImightbeabletoworkuntilat4:

00,wouldthatbeabettertime?

F:

That'sallrigHtthinkweshouldmakeitat1:

15,canyouputmedownforthattimealot?

M:

Noproblem,Ihaveyourappointmentchangedtotomorrowmorningtotomorrowafternoonat1:

15

F:

Wonderful,thanksverymuch。

4Memos备忘录

Dialogue1

A:

Ihavebeenwaitinghereintheconfereneeroomfortenminutesalready,whattimeisthemeetingstart?

whereisanyoneanyway?

B:

Didn'tyouhearaboutthat,ourmeetingwaspostponeduntilFriday.

A:

What?

themeetingwaspostponed?

Noonetoldmeanythingaboutit.

B:

Didyougetthememo?

A:

Whatmemo?

Theyhavn'tanymemothiswholeweek,Icheckmyinboxeveryday.AndIhavn'tseenanything.

B:

Thememowentout3daysago.Itshouldhavemadetoyourinbox,butmaybelostinallcollectorsonyourdesk.

A:

Youknowhowthingsgetpilotaboutmydeskwhenrmbusy.IknowsometimesIdomanypleasethings,butIalwaysreadallthememosgoarround,theygodirectlytomyinbox.Areyousureweresendtowholeoffice?

B:

Itshouldhavegotarroundtoeverybody,theyalsopostacopyofthememointhebreakroom.Don'tyoueverlookatmeassagespostonthebulletinboard?

A:

rmusuallytoobusytotakeabunchofcofeebreakbythewatercooler,Anyway,I'msurethememonevergettomyinbox,I'llhavetotalkoursecretaryaboutit.

B.That'sright,Youwillneverknowwhatyourmissingoutofitifyoudon'treadthememos.

Dialogue2

A:

Ms.Dorsen,Ineedtotakeadictationforme.

B:

Yes,sir;

A:

Theyshouldgooutintraofficememorandumtoallemployeebythisafternoon,areyouready?

B:

Yes,sir,Goahead.

A:

Yes,anyemployeewhopersistusinginstaneemessaging,willfirstrecieveawarning,andplacedonprohibition,andthesecondsense,theemploymentwillbetermination.Anyquestionregardingthisnewpolicymaybedirctlytothedepartmentofhis.

B:

Isthatall?

A:

Yes,pleasegivethismemotypeoutanddistributetoallemployeesbefore4:

00PM.

5BusinessCorrespondencei商业信函

Dialogueone.

A:

DidyouseetheletterIgotfromBradformfilms?

Theysenttherespondstoyourphonecalllastweek.

B:

Ifyouwanttoseesomethingaboutmycalllastweek,whydidn'ttheysentittome?

6PlacinganOrder下订单

Dialogue1

A:

Ourtonercartridgesarealreadyoutofink...Couldyoumakeanorderforanewset?

B:

Wewillneednewcartridgesforalloftheofficeprinters?

Thatwillbealargeorder,probablyabouttwoorthreecases.Theofficesupplystoreweusuallygothroughmightnothavethatmanyinstock.

A:

Youcandoublecheckwiththehousekeepingdepartment,butIamprettysureallofthemachineswillneednewcartridges.Lasttimewhenwemadeourordertothesupplier,thequantitywasalsoespeciallyhigh.Theyareusedtoreceivingsuchbulkordersfromus.Aslongaswegivethemaheadsupacoupledaysinadvanee,theycanusuallyfilltheorder.

B:

OK,Iwillmakeafewcallsandrunourorderbyhousekeepingfirsttomakesure.IsthereanythingelseweneedtoorderwhileIamatit?

A:

Ithinktheonlythingistoner.Trytoseeiftheycandeliveritbeforetheendofbusinessdaytomorrow.Weshouldreallytrytodobetteraboutwaitinguntilthelastminutetofillordersthatareusuallymadeonamonthlybasis.Anyhow,seewhatyoucandotoexpeditetheorderthistime.

B:

OK,willdo.

Dialogue2

A:

MayIhelpyou?

B:

ItshouldbeunderLeslieSmith.Thenumberis.

A:

Yes,Mr.Smith.Ihaveanorderforthreecasesofcartridges,itthatwhatyouwouldliketorefill?

B:

Yes.

A:

Istherethecorrectbillingaddress?

B:

No,plspostthebilltoCounty,98830.

A:

Iwillsendyouaninvoiceinthenextfewdays.YourordershouldbedeliveredbeforetheendofthedayonMonday.