供应链管理 第三版 Unit1 习题与答案.docx

供应链管理 第三版 Unit1 习题与答案.docx

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供应链管理第三版Unit1习题与答案

Chapter1

UnderstandingtheSupplyChain

True/False

1.Asupplychainincludesonlytheorganizationsdirectlyinvolvedinsupplyingcomponentsneededformanufacturing。

Answer：

False

Difficulty：

Moderate

2.Asupplychainconsistsofallpartiesinvolved，directlyorindirectly,infulfillingacustomerrequest。

Answer：

True

Difficulty：

Moderate

3.Asupplychaincouldbemoreaccuratelydescribedasasupplynetworkorsupplyweb.

Answer：

True

Difficulty：

Moderate

4.Theobjectiveofeverysupplychainistomaximizetheoverallvaluegenerated.

Answer:

True

Difficulty：

Easy

5.Theobjectiveofeverysupplychainistomaximizethevaluegeneratedforthemanufacturingcomponentofthesupplychain.

Answer：

False

Difficulty：

Moderate

6.Everysupplychainmustincludeall5stages.

Answer：

False

Difficulty:

Easy

7.Thecycleviewofasupplychainholdsthattheprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages。

Answer：

True

Difficulty:

Moderate

8.Thecycleviewofasupplychainholdsthattheprocessesinasupplychainaredividedinto2categoriesdependingonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.

Answer：

False

Difficulty:

Moderate

9.Thepush/pullviewofasupplychainholdsthattheprocessesinasupplychainaredividedinto2categoriesdependingonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.

Answer:

True

Difficulty：

Easy

10.Thepush/pullviewofasupplychainholdsthattheprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages。

Answer：

False

Difficulty：

Easy

11.Theobjectiveofthecustomerarrivalprocessistomaximizetheconversionofcustomerarrivalstocustomerorders.

Answer：

True

Difficulty：

Moderate

12.Theobjectiveofthecustomerarrivalprocessistoensurethatordersarequicklyandaccuratelyenteredandcommunicatedtootheraffectedsupplychainprocesses。

Answer:

False

Difficulty：

Moderate

13.Theobjectiveofcustomerorderentryistoensurethatordersarequicklyandaccuratelyenteredandcommunicatedtootheraffectedsupplychainprocesses.

Answer：

True

Difficulty：

Moderate

14.Theobjectiveofcustomerorderentryistomaintainarecordofproductreceiptandcompletepayment.

Answer：

False

Difficulty：

Hard

15.Thereplenishmentcycleoccursattheretailer/distributorinterface。

Answer：

True

Difficulty:

Hard

16.Thereplenishmentcycleoccursatthedistributor/manufacturerinterface.

Answer：

False

Difficulty:

Hard

17.Thereplenishmentcycleisinitiatedwhenasupermarketrunsoutofstockofaparticularitem。

Answer：

True

Difficulty：

Hard

18.Thereplenishmentcycleisinitiatedwhencustomersloaditemsintendedforpurchaseintotheircarts。

Answer:

False

Difficulty：

Hard

19.Themanufacturingcycleoccursatthedistributor/manufacturerinterface.

Answer：

True

Difficulty：

Moderate

20.Themanufacturingcycleoccursatthemanufacturer/supplierinterface。

Answer：

False

Difficulty:

Moderate

21.Theproductionschedulingprocessinthemanufacturingcycleissimilartotheorderentryprocessinthereplenishmentcycle.

Answer：

True

Difficulty:

Hard

22.Theproductionschedulingprocessinthemanufacturingcycleissimilartotheorderfulfillmentprocessinthereplenishmentcycle.

Answer:

False

Difficulty:

Hard

23.Theprocurementcycleoccursatthemanufacturer/supplierinterface。

Answer:

True

Difficulty：

Easy

24.Theprocurementcycleoccursattheretailer/distributorinterface。

Answer：

False

Difficulty：

Easy

25.Thecycleviewofthesupplychainisusefulwhenconsideringoperationaldecisions，becauseitspecifiestherolesandresponsibilitiesofeachmemberofthesupplychain。

Answer：

True

Difficulty：

Moderate

26.Thecycleviewofthesupplychainisusefulwhenconsideringoperationaldecisions,becauseitcategorizesprocessesbasedonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders。

Answer:

False

Difficulty：

Moderate

27.Thepush/pullviewofthesupplychainisusefulwhenconsideringstrategicdecisionsrelatingtosupplychaindesign，becauseitcategorizesprocessesbasedonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders。

Answer：

True

Difficulty：

Moderate

28.Thepush/pullviewofthesupplychainisusefulwhenconsideringstrategicdecisionsrelatingtosupplychaindesign，becauseitspecifiestherolesandresponsibilitiesofeachmemberofthesupplychain。

Answer:

False

Difficulty：

Moderate

29.Pullprocessesmayalsobereferredtoasreactiveprocesses。

Answer：

True

Difficulty：

Easy

30.Pullprocessesmayalsobereferredtoasspeculativeprocesses.

Answer:

False

Difficulty：

Easy

31.Pushprocessesmayalsobereferredtoasspeculativeprocesses。

Answer：

True

Difficulty:

Easy

32.Pushprocessesmayalsobereferredtoasreactiveprocesses.

Answer：

False

Difficulty：

Easy

33.Allsupplychainactivitieswithinafirmbelongtooneofthreemacroprocesses–CRM,ISCMandSRM。

Answer:

True

Difficulty：

Easy

34.Thereisacloseconnectionbetweenthedesignandmanagementofsupplychainflowsandthesuccessofasupplychain。

Answer:

True

Difficulty：

Easy

MultipleChoice

1.Whichofthefollowingisnotastagewithinatypicalsupplychain？

a.Customers

b.Retailers

c.Wholesalers/Distributors

d.Manufacturers

e.Alloftheabovearestageswithinatypicalsupplychain。

Answer：

e

Difficulty:

Easy

2.Whichofthefollowingisnotastagewithinatypicalsupplychain？

a.Customers

b.Retailers

c.Wholesalers/Distributors

d.Merchandisers

e.Component/Rawmaterialsuppliers

Answer:

d

Difficulty：

Easy

3.Supplychainprofitabilityis

a.notcorrelatedtothevaluegeneratedbythevariousstagesofthesupplychain.

b.thetotalprofittobesharedacrossallsupplychainstages。

c.thedifferencebetweentherevenuegeneratedfromthecustomerandtheoverallcostacrossthesupplychain.

d.thetotalrevenuegeneratedbythedistributorstageofthesupplychain。

e.bandconly

Answer：

e

Difficulty：

Difficult

4.Successfulsupplychainmanagementrequireswhichofthefollowingdecisionphases?

a.supplychainstrategy/design

b.supplychainplanning

c.supplychainoperation

d.alloftheabove

e.aandbonly

Answer：

d

Difficulty：

Moderate

5.Thedecisionphasesinasupplychaininclude

a.productionscheduling.

b.customerrelationshipmanagement。

c.supplychainoperation.

d.supplychainorientation。

e.alloftheabove

Answer：

c

Difficulty：

Moderate

6.Thecycleviewofasupplychainholdsthat

a.theprocessesinasupplychainaredividedinto2categories。

b.theprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.

c.allprocessesinasupplychainareinitiatedinresponsetoacustomerorder。

d.allprocessesinasupplychainareperformedinanticipationofcustomerorders.

e.Noneoftheabovearetrue。

Answer:

b

Difficulty:

Moderate

7.Thepush/pullviewofasupplychainholdsthat

a.theprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.

b.allprocessesinasupplychainareinitiatedinresponsetoacustomerorder.

c.allresponseinasupplychainareperformedinanticipationofcustomerorders.

d.theprocessesinasupplychainaredividedinto2categoriesdependingonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders。

e.Noneoftheabovearetrue。

Answer：

d

Difficulty：

Moderate

8.Whichofthefollowingisnotacycleinthesupplychaincycleview？

a.Analysiscycle

b.Customerordercycle

c.Replenishmentcycle

d.Manufacturingcycle

e.Procurementcycle

Answer：

a

Difficulty：

Moderate

9.Whichofthefollowingisnotacycleinthesupplychaincycleview？

a.Customerordercycle

b.Replenishmentcycle

c.Manufacturingcycle

d.Procurementcycle

e.Alloftheabovearepartofthesupplychaincycleview.

Answer:

e

Difficulty：

Moderate

10.Thecustomerordercycleoccursatthe

a.customer/retailerinterface.

b.retailer/distributorinterface。

c.distributor/manufacturerinterface。

d.manufacturer/supplierinterface。

e.noneoftheabove

Answer：

a

Difficulty：

Easy

11.Whichofthefollowingisnotaprocessinthecustomerordercycle？

a.Customerarrival

b.Customerqualification

c.Customerorderentry

d.Customerorderfulfillment

e.Customerorderreceiving

Answer：

b

Difficulty:

Moderate

12.Customerarrivalrefersto

a.thepointintimewhenthecustomerhasaccesstochoicesandmakesadecisionregardingapurchase。

b.thecustomerinformingtheretailerofwhattheywanttopurchaseandtheretailerallocatingproducttothecustomer。

c.theprocesswhereproductispreparedandsenttothecustomer.

d.theprocesswherethecustomerreceivestheproductandtakesownership.

e.noneoftheabove

Answer：

a

Difficulty:

Moderate

13.Theobjectiveofthecustomerarrivalprocessisto

a.getthecorrectorderstocustomersbythepromisedduedateatthelowestpossiblecost。

b.maintainarecordofproductreceiptandcompletepayment。

c.maximizetheconversionofcustomerarrivalstocustomerorders。

d.ensurethatordersarequicklyandaccuratelyenteredandcommunicatedtootheraffectedsupplychainprocesses。

e.noneoftheabove

Answer:

c

Difficulty：

Easy

14.Customerorderentryis

a.thepointintimewhenthecustomerhasaccesstochoicesandmakesadecisionregardingapurchase.

b.thecustomerinformingtheretailerofwhattheywanttopurchaseandtheretailerallocatingproducttothecustomer。

c.theprocesswhereproductispreparedandsenttothecustomer.

d.theprocesswherethecustomerreceivesthepr