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ResearchonCompetencyModel:
ALiteratureReviewandEmpiricalStudies
Abstract
Westerncountrieshaveappliedcompetencymodelstoaddressingproblemsexistedintheiradministrativeandmanagerialsystemssince1970s,andthefindingsispositineandpromising.However,competencymodelhasn’tbeenintroducedtoChina
until1990sanditisstillunknownandmysterioustomanyChinesemanagers.ThispaperaimstouncoverthemysteriousveilofcompetencymodelinordertobroadenthehorizonofChinesemanagersandboostChina'shumanresourcedevelopmentaswellasmanagement.
Keywords:
Competency,CompetencyModels,EmpiricalStudiesofCompetencyModels
Ithasbeenmorethan30yearssincecompetencymodelwasutilizedtohumanresourcemanagement.Inwesterncountries,competencymodelfirstdisplayeditseffectivenessingovernmentadministration,meanwhilemanymultinationalsandtheirbranchcompaniesappliedthecompetencymodeltotheirdailybusinessmanagementandtheirbusinesswasagreatsuccess.Asthenotionofcompetencyisgraduallycometolightandacceptedbypeopleallaroundtheworld,moreandmoreenterpriseshavebeentryingtobuildtheirowncompetencymodelunderthehelpof professionalconsultantfirms.Asaresult,competencymodelhasgraduallybeenaveryfashionablephraseinthefieldofmanagementandquiteafewenterprisesarethusbenefitedfromit.Inrecentyears,competencymodelhasbecomeahotspotintheChineseacademiaaswellasbig-,middle-andsmall-sizedenterprisesalike,manyrelevantwritingsandbookshavealsobeentranslatedandpublished. However,competencyandcompetencymodelarestillmysterioustomanyChinesescholars,businessmanagersaswellasgovernmentadministrators.
PurposeandSignificanceoftheStudy
Thepurposeofthestudyaimstomakeacriticalliteraturereviewofthecompetencymodel,clarifysomeconfusionrelatedtoitandexploreitsapplication.
Thefollowingquestionsareemployedtoguidethisstudy:
Whatiscompetency?
What
iscompetencymodel?
Whatarethetheoreticalandempiricalfindingsrelatedtocompetencymodel?
Thestudyillustrateshowwecouldtakeadvantageofcompetencymodelinourharmonioussocietybuilding.Ononehand,thestudywilldelineatecompetencyandcompetencymodelinordertoclarifyconfusionsrelatedtoitsinceitisstillstrangeandmysterioustomanyChinesemanagersandadministrators;ontheotherhand,the
12
studywouldenrichChineseHRD&HRMinthefieldofgovernmentadministrationandbusinessmanagementboththeoreticallyandempirically.
ResearchMethod
Thepresentstudyhasutilizedqualitativeanalysis,inductionanddeduction.Sincethisresearchisaliteraturereviewinsomesense,qualitativeanalysiswillbeanindispensableresearchmethod; Inductionanddeductionareappliedtoboththeoreticalandempiricalstudies.
Inordertoenhancethecredibilityofpresentresearch,onlytheauthoritativepublicationsoncompetencymodelarereviewed,includingbooksandpaperswrittenbyforeignandChinesescholarsandHRDHRMpractitioners.Bysearchingforthekeywords"competency""competencymodel"and"competencymodelbuilding"aswellas"empiricalstudiesoncompetencymodels",booksandpaperswrittenbywell-knownforeignscholarssuchasMcClellandD.C.,LyleM.Spencer,Anntoinette
D.Lucia,RichardLepsingeretc.,areavailable;bythesametoken,booksandpaperswrittenbyChinesescholarssuchasZhi-gongHe,JianfengPeng,ShaohuaFang,NengquanWu,etc.,couldbeconsulted.Allthebooksandpapersarepublishedbetween1950sand2007.Inaddition,manydatacitedinthispapercomesfromempiricalstudiesathomeandabroad.
Findings
Inthispart,aliteraturereviewofcompetencyisfirstlycarriedout;thencompetencymodelaswellasitsevolution,developmentandinnovationisdelineated;finallyempiricalstudiesarereviewed.Empiricalstudiesmainlyfocusoncompetencymodelbuildinganditsapplicationtohumanresourcedevelopmentandmanagement.
UnderstandingCompetency
In1973,AmericanscholarDavidC.McClellandpublishedhispaperTestingforCompetencyRatherThanIntelligencewhichcitedalargeamountofresearchfindingstoillustrate
theinappropriatenessofassessingpersonnelqualitiesbyabusingintelligencetests.Dr.McClellandfurtherexplainedthatsomefactors(personality,intelligence,value,etc.)whichpeoplehadalwaystakenforgrantedindeterminingworkperformancehadn'tdisplayedtheirdesiredresult.Asaresult,heemphasizedthatpeopleshouldignorethosetheoreticalbypotheseandsubjectivejudgementswhichhadbeenprovedgroundlessinreality. Hedeclaredthatpeopleshouldtapdirectlythosefactorsandbehaviorswhichcouldreallyimpacttheirperformance(McClelland,1973).Thesefactorsandbehaviorswerenamed"competency"byMcClelland. Thepublishingofthispapersymbolizedthe