Organization Behavior 15e Chapter 7 Testbank.docx
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OrganizationBehavior15eChapter7Testbank
________isdefinedastheprocessesthataccountforanindividual'sintensity,direction,andpersistenceofefforttowardattainingagoal.
A)Leadership
B)Management
C)Learning
D)Emotionallabor
E)Motivation
E)Motivation
The________dimensionofmotivationmeasureshowlongapersoncanmaintaineffort.
A)direction
B)persistence
C)intensity
D)knowledge
E)experience
B)persistence
The________elementofmotivationdescribeshowhardapersontries.
A)intelligence
B)experience
C)direction
D)intensity
E)persistence
D)intensity
WhichlevelofMaslow'shierarchyofneedsdealswithsatisfyingone'shunger,thirst,andotherbodilyneeds?
A)safety
B)physiological
C)social
D)esteem
E)psychological
B)physiological
ThechurchyougotoeverySundayismadeupofpeoplewhohaveverydifferentlifestylesandareatdifferentstagesintheirlife.Joannaisa23-year-old,singleparentwhoworksforminimumwageandshiftsfrommoteltomotelforaccommodation.Josephineisasingle,45-year-oldwomanwhoearnsadecentsalaryandhasfewinterestsandfriendsoutsideheroffice.Jonathanis60yearsold,extremelywealthy,hasalovingfamily,andenjoyshiswork.YouhavedecidedtoapplyMaslow'shierarchyofneedstodeterminewhatmotivateseachoftheseindividuals.
5)WhichofthefollowingneedswouldmostlikelymotivateJoanna?
A)social
B)esteem
C)physiological
D)self-actualization
E)safety
C)physiological
ThechurchyougotoeverySundayismadeupofpeoplewhohaveverydifferentlifestylesandareatdifferentstagesintheirlife.Joannaisa23-year-old,singleparentwhoworksforminimumwageandshiftsfrommoteltomotelforaccommodation.Josephineisasingle,45-year-oldwomanwhoearnsadecentsalaryandhasfewinterestsandfriendsoutsideheroffice.Jonathanis60yearsold,extremelywealthy,hasalovingfamily,andenjoyshiswork.YouhavedecidedtoapplyMaslow'shierarchyofneedstodeterminewhatmotivateseachoftheseindividuals.
WhichofthefollowingneedswouldmostlikelymotivateJosephine?
A)social
B)esteem
C)physiological
D)self-actualization
E)safety
A)social
ThechurchyougotoeverySundayismadeupofpeoplewhohaveverydifferentlifestylesandareatdifferentstagesintheirlife.Joannaisa23-year-old,singleparentwhoworksforminimumwageandshiftsfrommoteltomotelforaccommodation.Josephineisasingle,45-year-oldwomanwhoearnsadecentsalaryandhasfewinterestsandfriendsoutsideheroffice.Jonathanis60yearsold,extremelywealthy,hasalovingfamily,andenjoyshiswork.YouhavedecidedtoapplyMaslow'shierarchyofneedstodeterminewhatmotivateseachoftheseindividuals.
WhichofthefollowingneedswouldmostmotivateJonathan?
A)social
B)esteem
C)physiological
D)self-actualization
E)safety
D)self-actualization
AccordingtoMaslow'shierarchyofneeds,whichofthefollowingisalower-orderneed?
A)social
B)safety
C)esteem
D)self-actualization
E)recognition
B)safety
IfweconsiderMaslow'shierarchyofneedsinthecontextofJapan,Greece,andMexico,whereuncertainty-avoidancecharacteristicsarestrong,then________needswouldbeontopofthehierarchy.
A)self-actualization
B)security
C)social
D)esteem
E)growth
B)security
WhichofthefollowingneedsinMaslow'shierarchyreferstothedrivetobecomewhatoneiscapableofbecoming?
A)social
B)self-actualization
C)physiological
D)esteem
E)safety
B)self-actualization
WhyisMaslow'stheorycriticized?
A)Theconceptofself-actualizationwasunfounded.
B)Thereislittleevidencethatneedsarestructuredoroperateinthewayitdescribes.
C)Theesteemneedisamorepowerfulmotivatorthanself-actualization.
D)Itsterminologytendstoalienatethosetowhomitisapplied.
E)Itdoesnotadequatelydescribehowanorganizationcansatisfyhigher-orderneeds.
B)Thereislittleevidencethatneedsarestructuredoroperateinthewayitdescribes.
AccordingtoDouglasMcGregor'sTheoryY,amanagerassumesthatemployees________.
A)needtobedirected
B)prefertobecontrolled
C)learntoacceptresponsibility
D)needtobemicromanaged
E)attempttoavoidwork
C)learntoacceptresponsibility
IfAlbertaisacategorizedasaTheoryXmanager,whichofthefollowingbehaviorsisshemostlikelytoexhibit?
A)Shewillempowerhersubordinates.
B)Shewilltrustheremployeestousetheirdiscretioninmostmatters.
C)Shewillstrictlycontrolallthedetailsofanyprojectsheismanaging.
D)Shewilldelegateauthorityextensivelytojuniormanagers.
E)Shewillletheremployeeschoosetheirowngoals.
C)Shewillstrictlycontrolallthedetailsofanyprojectsheismanaging.
The________theoryisalsocalledmotivation-hygienetheory.
A)hierarchyofneeds
B)goal-setting
C)self-determination
D)cognitiveevaluation
E)two-factor
E)two-factor
Whichofthefollowingtheoriesproposestheideaofadualcontinuum?
A)Maslow'shierarchyofneedstheory
B)self-determinationtheory
C)two-factortheory
D)cognitiveevaluationtheory
E)McClelland'stheoryofneeds
C)two-factortheory
Accordingtothetwo-factortheory,________.
A)thereexistsahierarchyofneedswithineveryhumanbeing,andaseachneedissatisfied,thenextonebecomesdominant
B)mostemployeesinherentlydislikeworkandmustthereforebedirectedorevencoercedintoperformingit
C)employeesviewworkasbeingasnaturalasrestorplay,andthereforelearntoaccept,andevenseek,responsibility
D)theaspectsthatleadtojobsatisfactionareseparateanddistinctfromthosethatleadtojobdissatisfaction
E)achievement,power,andaffiliationarethreeimportantneedsthathelpexplainmotivation
D)theaspectsthatleadtojobsatisfactionareseparateanddistinctfromthosethatleadtojobdissatisfaction
WhichofthefollowingisamotivationalfactoraccordingtoHerzberg'stwo-factortheory?
A)qualityofsupervision
B)recognition
C)pay
D)relationshipswithothers
E)companypolicies
B)recognition
Accordingtothetwo-factortheoryproposedbyHerzberg,whichofthefollowingisconsideredahygienefactor?
A)promotionalopportunities
B)qualityofsupervision
C)achievement
D)recognition
E)responsibility
B)qualityofsupervision
AccordingtoHerzberg,when________areadequate,peoplewon'tbedissatisfied,buttheywillalsonotbesatisfied.
A)achievementneeds
B)affiliationneeds
C)motivationalfactors
D)powerneeds
E)hygienefactors
E)hygienefactors
McClelland'stheoryisbasedonwhichofthefollowingneeds?
A)stability,growth,andsecurity
B)achievement,power,andaffiliation
C)self-actualization,stability,andsafety
D)hygiene,control,andsecurity
E)control,status,andself-actualization
B)achievement,power,andaffiliation
Youmanageadepartmentoffiveemployees.YouhaveidentifiedthatJoehasahighneedforachievement,Maryhasahighneedforpower,andTimhasahighneedforaffiliation.Sarahscoredhighontheneedforpowerandlowontheneedforaffiliation.Dougscoredlowonbothneedforpowerandneedforaffiliation.
Whichofthesefiveemployeesismostlikelytobesuitableforanewassignmentthatinvolvesahighdegreeofpersonalresponsibilityandfeedback?
A)Joe
B)Mary
C)Tim
D)Sarah
E)Doug
A)Joe
Whichofthesefiveemployeesismostsuitableforhandlingyourresponsibilitieswhenyouareonavacation?
A)Joe
B)Mary
C)Tim
D)Sarah
E)Doug
D)Sarah
ErikawantstobecometheheadoftheHRdepartment.Althoughtherolecomeswithageneroussalaryhikeandwillputherinchargeofseveralsubordinates,sheismainlypursuingthispositionbecauseshebelievesshecandothejobbetterthananyoneelseandwantspeopletoknowthis.AccordingtoMcClelland'stheoryofneeds,whichofthefollowingneedsisErikaprimarilydrivenbyinthiscase?
A)theneedforstability
B)theneedforachievement
C)theneedforsecurity
D)theneedforaffiliation
E)theneedforpower
B)theneedforachievement
WhichofthefollowingstatementsistrueaccordingtoMcClelland'stheoryofneeds?
A)Peoplewithahighachievementneedprefertasksthathaveahighlevelofrisk.
B)Peoplewithahighachievementneedareinterestedinmotivatingotherstodowell.
C)Peoplewithahighneedforpowerandaffiliationoftenmakegoodmanagersinlargefirms.
D)Peoplewithahighachievementneedexperiencegreatsatisfactionfromsuccessthatcomesbyluck.
E)Peoplewithahighneedforpowerandalowneedforaffiliationoftenmakethebestmanagers.
E)Peoplewithahighneedforpowerandalowneedforaffiliationoftenmakethebestmanagers.
Whichoffollowingneeds,asdetailedbyMaslow'shierarchyofneeds,bestcorrespondstoMcClelland'sneedforaffiliation?
A)safety
B)social
C)esteem
D)self-actualization
E)physiological
B)social
Whichofthefollowingtheoriesproposesthatpeopleprefertofeeltheyhavecontrolovertheiractions,soanythingthatmakesapreviouslyenjoyedtaskfeelmorelikeanobligationthanafreelychosenactivitywillunderminemotivation?
A)self-servingtheory
B)motivation-hygienetheory
C)two-factortheory
D)self-determinationtheory
E)goalsettingtheory
D)self-determinationtheory
Whichofthefollowingstatementsistrueregardingthecognitiveevaluationtheory?
A)Peopleneedextrinsicrewardsinordertobemotivated.
B)Extrinsicrewardstendtoreduceintrinsicinterestinatask.
C)Intrinsicrewardsarealmostasef