外贸邮件大全.docx
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外贸邮件大全
1.向顾客推销商品
DearSir:
May1,2001
Inquiriesregardingournewproduct,theDeerMountainBike,havebeencominginfromallpartsoftheworld.Reportsfromusersconfirmwhatweknewbeforeitwasputonthemarket-thatitisthebestmountainbikeavailable.Enclosedisourbrochure.
Yoursfaithfully
2.提出询价
DearSir:
Jun.1,2001
Wereceivedyourpromotionalletterandbrochuretoday.WebelievethatyourwoulddowellhereintheKindlysendusfurtherdetailsofyourpricesandtermsofsale.Weaskyoutomakeeveryefforttoquoteatcompetitivepricesinordertosecureourbusiness.Welookforwardtohearingfromyousoon..
Truly
3.迅速提供报价
DearSir:
June4,2001
ThankyouforyourinquiryofJunethe1stconcerningtheDeerMountainBike.Itgivesusgreatpleasuretosendalongthetechnicalinformationonthemodeltogetherwiththecatalogandpricelist.Afterstudyingthepricesandtermsoftrade,youwillunderstandwhyweareworkingtocapacitytomeetthedemand.Welookforwardtotheopportunityofbeingofserviceofyou.
交易的契机
4.如何讨价还价
DearSir:
June8,2001
Wehavereceivedyourpricelistsandhavestudieditcarefully.However,thepricelevelinyourquotationistoohighforthismarket,Ifyouarepreparedtograntusadiscountof10%foraquantityof200,wewouldagreetoyouroffer.Youshouldnotethatsomepricecutwilljustifyitselfbyanincreaseinbusiness.Wehopetohearfromyousoon.
Yourstruly
5-1同意进口商的还价
DearSirs:
June12,2001
ThankyouforyourletterofJunethe8th.Wehaveacceptedyourofferonthetermssuggested.Enclosedourwillfindaspecialpricelistthatwebelievewillmeetyourideasofprices.Youshouldnotethattherecentadvancesinrawmaterialshaveaffectedthecostofthisproductunfavorably.However,foryourorderwehavekeptourpricesdown.
Sincerely
5-2拒绝进口商的还价
DearSirs:
June12,2001
ThankyouforyourletterofJunethe8th.Weregretthatwecannotmeetyourterms.Wemustpointoutthatthefallingmarkethereleavesuslittleornomarginofprofit.Wemustaskyouforakeenerpriceinrespecttofutureorders.Atpresentthebestdiscountofferedforaquantityof200is5%.Ourcurrentsituationleavesuslittleroomtobargain.Wehopeyouwillreconsidertheoffer.
Truly
6.正式提出订单
DearSir:
June15,2001
Wehavediscussedyourofferof5%andacceptitonthetermsquoted.Wearepreparedtogiveyourproductatrial,providedyoucanguaranteedeliveryonorbeforethe20thofSeptember.Theenclosedorderisgivenstrictlyonthiscondition.Wereservetherightofrefusalofdeliveryand/orcancellationoftheorderafterthisdate.
Truly
7.确认订单
DearSir:
June20,2001
ThankyouverymuchforyourorderofJune15for200DeerMountainBikes.Wewillmakeeverypossibleefforttospeedupdelivery.Wewilladviseyouofthedateofdispatch.Weareatyourserviceatalltimes.
Sincerely
8.请求开立信用证
Gentlemen:
June18,2001
ThankyouforyourorderNo.599.Inordertoexecuteit,pleaseopenanirrevocableL/CfortheamountofUS$50,000inourfavor.ThisaccountshallbeavailableuntilSep.20.UponarrivaloftheL/Cwewillpackandshiptheorderasrequested.
Sincerely
9.通知已开立信用证
DearSir:
June24,2001
ThankyouforyourletterofJune18enclosingdetailsofyourterms.AccordingtoyourrequestforopeninganirrevocableL/C,wehaveinstructedtheBeijingCityCommercialBanktoopenacreditforUS$50,000inyourfavor,validuntilSep.20.Pleaseadviseusbyfaxwhentheorderhasbeenexecuted.
Sincerely
10.请求信用证延期
DearSir:
Sep.1,2001
Wearesorrytoreportthatinspiteofoureffort,weareunabletoguaranteeshipmentbytheagreeddateduetoastrikeatourfactory.WeareafraidthatyourL/Cwillbeexpirebeforeshipment.Therefore,pleaseexplainoursituationtoyourcustomersandsecuretheirconsenttoextendtheL/CtoSept.30.
Sincerely
11.同意更改信用证
Gentlemen:
Sept.5,2001
Wereceivedyourlettertodayandhaveinformedourcustomersofyoursituation.Asrequested,wehaveinstructedtheBeijingCityCommercialBanktoextendtheL/CuptoandincludingSeptember30.Pleasekeepusabreastofanynewdevelopment.
Sincerely
交易的进行
12.抱怨发货迟延
DearSirs:
Sept.25,2001
ConcerningourorderNo.599for200mountainbikes,sofaryouhaveshippedonly50bikesagainsttheshipment.Wearenotifyingyouthatwereserveourrighttoclaimonyoufortheshortage,ifitisconfirmed.WehavegivenourcustomersadefiniteassurancethatwewouldsupplythegoodsbytheendofSeptember.Wehopeyouwilllookintothisurgentmatter.
Yoursfaithfully
12a.处理客户的抱怨
Gentlemen:
Sept.30,2001
InresponsetoyourletterofSept.25,weregretyourcomplaintverymuch.TodaywereceivedinformationfromHongKongthattheremaining150bikeswereonashipthatdevelopedenginetroubleandhadtoputintoportforrepairs.Thetroublewasnotserious,andthevesselisnowonherway.Shewouldarriveatyourplacetomorroworthenextday.
Truly
14-1取消订货
DearSirs:
Oct.2,2001
WearesorrythatcausescompletelybeyondyourcontrolhavemadeitimpossibleforyoutokeeptheshipmentdateofSept.30.Sinceyouhavefailedtoupholdyourendoftheagreement,wefinditnecessarytocancelourorder.Unfortunately,ourbuyerscannotwaitindefinitelyfortheunits.Wearesorrythatitisnecessarytotakesuchadrasticstep.
Sincerely
14-2谅解迟运原因
Gentlemen:
Oct.2,2001
Wehavereceivedofyournoticeofdelayofshipmentduetomechanicaltroublesontheship.Wearepleasedthattheorderisnowonitsway.Thankyouforthenotice.Weareeagerlyawaitingtheship'sarrival.
Yoursfaithfully
交易的尾声
15.货物损坏报告
DearSirs:
Oct.4,2001
Uponarrivalofyourshipment,theship'sagentsnoticedthatcaseNo.5wasdamagedandnotifiedus.Thenumberofarticlesinthecaseiscorrectaccordingtotheinvoice,butthefollowingarticlesarebroken:
(Listofarticles)
Asyouwillseeinoursurveyreportandoftheship'sagents',thattheseunitsaredamagedandquiteunsaleable.Pleasesendusreplacementsforthebrokenarticles;weawaityourreplyinduecourse.
Sincerely
16-1.拒绝承担损坏责任
DearSirs:
Oct.8,2001
Thankyouforinformingusofthedamagedshipment.Sincetheunitswerepackedwiththebestofcare,wecanonlyassumethatthecaseswerehandledroughly.Wethereforeurgeyoutolodgeyourclaimwiththeinsurancecompany.
Sincerely
16-2.承担赔偿责任
Gentlemen:
Oct.8,2001
Assoonaswegotyourletterwegotintouchwiththepackersandaskedthemtolookintothematter.Itappearsthatthefaultlieswiththepackagingmaterialsused.Wehavesincecorrectedthemistake.Weapologizefortheoversight,andaresendinganewdeliveryimmediately.
Sincerely
交易花絮
17.催要逾期货款
DearSirs:
Nov.30,2001
Ithascometoourattentionthatyourpaymentisonemonthoverdue.TheunitsorderedweredeliveredtoyouonSeptember26andwereinvoicedonSeptember30.PaymentisdueonOctober30.Welookforwardtoseeingyourremittancewithinaweek.
Sincerely
18.付清逾期货款
DearSirs:
Oct.3,2001
Wehavelookedintothecauseofthedelayinpaymentandhavefoundthatouraccountingdepartmentmadeanoversightinmakingyourremittance.Wearesorryfortheinconvenience.ThesumofUS$20,000hasbeensenttoyoubyTelegraphicTransferandshouldreachyousometimetomorrow.
Sincerely