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reviewresources
MultipleChoice
1.Theprocessofevaluatinganemployee’scurrentand/orpastperformancerelativetohisorherperformancestandardsiscalled_____.
a.recruitment
b.employeeselection
c.performanceappraisal
d.organizationaldevelopment
e.training
(c;easy;p.310)
2.Whengoalsetting,performanceappraisal,anddevelopmentareconsolidatedintoasingle,commonsystemdesignedtoensurethatemployeeperformancesupportsacompany’sstrategy,itiscalled_____.
a.strategicorganizationaldevelopment
b.performancemanagement
c.performanceappraisal
d.humanresourcemanagement
e.strategicmanagement
(b;easy;p.310)
3.Performancemanagementcombinesperformanceappraisalwith_____toensurethatemployeeperformanceissupportiveofcorporategoals.
a.goalsetting
b.training
c.incentivesystems
d.alloftheabove
e.noneoftheabove
(d;moderate;p.310)
4.Whichofthefollowingisnotoneoftheguidelinesforeffectivegoalsetting?
a.assignspecificgoals
b.assignmeasurablegoals
c.assignchallengingbutdoablegoals
d.assignconsequencesforperformance
e.encourageparticipation
(d;moderate;p.313)
5.TheSintheacronymforSMARTgoalsstandsfor_____.
a.specific
b.straightforward
c.strategic
d.source
e.support
(a;easy;p.313)
6.TheMintheacronymforSMARTgoalsstandsfor_____.
a.moderate
b.measurable
c.meaningful
d.mid-range
e.merit
(b;moderate;p.313)
7.TheAintheacronymforSMARTgoalsstandsfor_____.
a.actionable
b.appropriate
c.attainable
d.attitude
e.asset
(c;moderate;p.313)
8.Participativelysetgoalsresultinhigherperformancethanassignedgoalswhen_____.
a.participativelysetgoalsaremoredifficult
b.assignedgoalsaremoredifficult
c.therewardsarealsohigher
d.participativelysetgoalsareusedconsistently
e.thegoalsaredoable
(a;moderate;p.313)
9.Whenusinggoalsettinginperformancemanagement,thegoalsshouldbe_____.
a.difficult
b.challenging
c.doable
d.specific
e.alloftheabove
(e;easy;p.313)
10.Whoistheprimarypersonresponsiblefordoingtheactualappraisingofanemployee’sperformance?
a.theemployee’sdirectsupervisor
b.thecompanyappraiser
c.thehumanresourcemanager
d.theEEOcontactperson
e.noneoftheabove
(a;moderate;p.314)
11.Whendesigninganactualappraisalmethod,thetwobasicconsiderationsare_____.
a.whoshouldmeasureandwhentomeasure
b.whentomeasureandwhattomeasure
c.whattomeasureandwhoshouldmeasure
d.whattomeasureandhowtomeasure
e.whentomeasureandhowtomeasure
(d;moderate;p.315)
12.Themostpopulartechniqueforappraisingperformanceisthe______method.
a.alternationranking
b.graphicratingscale
c.Likert
d.MBO
e.constantsumratingscale
(b;moderate;p.315)
13.Whichperformanceappraisaltechniqueliststraitsandarangeofperformance?
a.alternationranking
b.graphicratingscale
c.Likert
d.MBO
e.constantsumratingscale
(b;moderate;p.315)
14.Whatdoperformanceappraisalsmeasure?
a.genericdimensionsofperformance
b.performanceofactualduties
c.employeecompetency
d.achievementofobjectives
e.alloftheabove
(e;moderate;p.317)
15.Ifaperformanceappraisalfocusesonanemployee’sabilityto“identifyandanalyzeproblems”orto“maintainharmoniousandeffectiveworkingrelationships,”thentheperformanceappraisalisfocusedonmeasuring_____.
a.genericdimensionsofperformance
b.performanceofactualduties
c.employeecompetency
d.achievementofobjectives
e.alloftheabove
(c;moderate;p.317)
16.Ifaperformanceappraisalfocusesonanemployee’squalityandquantityofwok,thentheperformanceappraisalisfocusedonmeasuring_____.
a.genericdimensionsofperformance
b.performanceofactualduties
c.employeecompetency
d.achievementofobjectives
e.alloftheabove
(a;moderate;p.317)
17.The_____methodofperformanceappraisalinvolveslistingallthesubordinatestoberated,crossingoutthenamesofanynotknownwellenoughtorank,indicatingtheemployeewhoisthehighestoneachcharacteristicbeingmeasuredandwhoisthelowest,andthenalternatingbetweenthenexthighestandlowestuntilallemployeeshavebeenranked.
a.alternationranking
b.graphicratingscale
c.Likert
d.MBO
e.constantsumratingscale
(a;moderate;p.317)
18.Alternationrankingreferstoanappraisalmethod,which_____.
a.isbasedonprogressmadetowardtheaccomplishmentofmeasurablegoals
b.combinesthebenefitsofnarratives,criticalincidents,andquantifiedscalesbyassigningscalepointswithspecificexamplesofgoodorpoorperformance
c.requiresthatthesupervisorkeepalogofpositiveandnegativeexamplesofasubordinate’swork-relatedbehavior
d.requiresasupervisortoevaluateperformancebyassigningpredeterminedpercentagesofthosebeingratedintoperformancecategories
e.involveslistingallthesubordinatestoberated,crossingoutthenamesofanynotknownwellenoughtorank,indicatingtheemployeewhoisthehighestoneachcharacteristicbeingmeasuredandwhoisthelowest,andthenalternatingbetweenthenexthighestandlowestuntilallemployeeshavebeenranked
(e;moderate;p.317)
19.Themostpopularmethodforrankingemployeesisthe_____method.
a.graphicrankingscale
b.constantsumrankingscale
c.alternationranking
d.pairedcomparison
e.forceddistribution
(c;moderate;p.317)
20.Supposeyouhavefiveemployeestorate.Youmakeachartofallpossiblepairsofemployeesforeachtraitbeingevaluated.Then,youindicatethebetteremployeeofthepairforeachpair.Finally,youaddupthenumberofpositivesforeachemployee.Inthiscase,youhaveusedthe_____methodofperformanceappraisal.
a.graphicrankingscale
b.constantsumrankingscale
c.alternationranking
d.pairedcomparison
e.forceddistribution
(d;moderate;p.318)
21.Forceddistributionreferstoanappraisalmethod,which_____.
a.isbasedonprogressmadetowardtheaccomplishmentofmeasurablegoals
b.combinesthebenefitsofnarratives,criticalincidents,andquantifiedscalesbyassigningscalepointswithspecificexamplesofgoodorpoorperformance
c.requiresthatthesupervisorkeepalogofpositiveandnegativeexamplesofasubordinate’swork-relatedbehavior
d.requiresasupervisortoevaluateperformancebyassigningpredeterminedpercentagesofthosebeingratedintoperformancecategories
e.involveslistingallthesubordinatestoberated,crossingoutthenamesofanynotknownwellenoughtorank,indicatingtheemployeewhoisthehighestoneachcharacteristicbeingmeasuredandwhoisthelowest,andthenalternatingbetweenthenexthighestandlowestuntilallemployeeshavebeenranked
(d;moderate;p.318)
22.Whenasupervisorevaluatesperformancebyassigningpredeterminedpercentagesofrateesintoperformancecategories,heorshehasusedthe_____methodofperformanceappraisal.
a.graphicrankingscale
b.constantsumrankingscale
c.alternationranking
d.pairedcomparison
e.forceddistribution
(e;moderate;p.318)
23.John,thesupervisorofthemanufacturingdepartment,isintheprocessofevaluatinghisstaff’sperformance.Hehasdeterminedthat15%ofthegroupwillbeidentifiedashighperformers,20%asaboveaverageperformers,30%asaverageperformers,20%asbelowaverageperformers,and15%aspoorperformers.Johnisusinga_____method.
a.graphicratingscale
b.constantsumrankingscale
c.forceddistribution
d.alternationranking
e.pairedcomparison
(c;moderate;p.318)
24.Whichofthefollowingmeasurementmethodsratesemployeeperformancerelativetootheremployees?
a.graphicratingscale
b.forceddistribution
c.likertscale
d.constantsumsrating
e.criticalincidentmethod
(b;moderate;p.318)
25.Withthe_____method,thesupervisorkeepsalogofpositiveandnegativeexamplesofasubordinate’swork-relatedbehavior.
a.alternationranking
b.constantsumsrating
c.forceddistribution
d.narrativeforms
e.criticalincident
(e;easy;p.321)
26.Thecriticalincidenttechniquereferstoanappraisalmethod,which_____.
a.isbasedonprogressmadetowardtheaccomplishmentofmeasurablegoals
b.combinesthebenefitsofnarratives,criticalincidents,andquantifiedscalesbyassigningscalepointswithspecificexamplesofgoodorpoorperformance
c.requiresthatthesupervisorkeepalogofpositiveandnegativeexamplesofasubordinate’swork-relatedbehavior
d.requiresasupervisortoevaluateperformancebyassigningpredeterminedpercentagesofthosebeingratedintoperformancecategories
e.involveslistingallthesubordinatestoberated,crossingoutthenamesofanynotknownwellenoughtorank,indicatingtheemployeewhoisthehighestoneachcharacteristicbeingmeasuredandwhoisthelowest,andthenalternatingbetweenthenexthighestandlowestuntilallemployeeshavebeenranked
(c;moderate;p.321)
27.Allofthefollowingareadvantagesofusingthecriticalincidentmethodforappraisingperformanceexceptthat_____.
a.itprovidesexamplesofgoodperformance
b.itdoesnotincludeanumericalrating
c.itprovidesexamplesofpoorperformance
d.itreflectsperformancefromthroughouttheappraisalperiod
e.incidentscanbetiedtoperformancegoals
(b;moderate;p.321)
28.Whichappraisalmethodcombinesthebenefitsofnarratives,criticalincidents,andquantifiedscalesbyassigningscalepointswithspecificexamplesofgoodorpoorperformance?
a.behaviorallyanchoredratingscale
b.graphicratingscale
c.constantsumsratingscale
d.alternationranking
e.noneofthe