OrganizationBehavior15eChapter7Testbank.docx

OrganizationBehavior15eChapter7Testbank.docx

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OrganizationBehavior15eChapter7Testbank

________isdefinedastheprocessesthataccountforanindividual'sintensity,direction,andpersistenceofefforttowardattainingagoal.

A）Leadership

B）Management

C）Learning

D）Emotionallabor

E）Motivation

E）Motivation

The________dimensionofmotivationmeasureshowlongapersoncanmaintaineffort.

A）direction

B）persistence

C）intensity

D）knowledge

E）experience

B）persistence

The________elementofmotivationdescribeshowhardapersontries.

A）intelligence

B）experience

C）direction

D）intensity

E）persistence

D）intensity

WhichlevelofMaslow'shierarchyofneedsdealswithsatisfyingone'shunger,thirst,andotherbodilyneeds?

A）safety

B）physiological

C）social

D）esteem

E）psychological

B）physiological

ThechurchyougotoeverySundayismadeupofpeoplewhohaveverydifferentlifestylesandareatdifferentstagesintheirlife.Joannaisa23-year-old,singleparentwhoworksforminimumwageandshiftsfrommoteltomotelforaccommodation.Josephineisasingle,45-year-oldwomanwhoearnsadecentsalaryandhasfewinterestsandfriendsoutsideheroffice.Jonathanis60yearsold,extremelywealthy,hasalovingfamily,andenjoyshiswork.YouhavedecidedtoapplyMaslow'shierarchyofneedstodeterminewhatmotivateseachoftheseindividuals.

5）WhichofthefollowingneedswouldmostlikelymotivateJoanna?

A）social

B）esteem

C）physiological

D）self-actualization

E）safety

C）physiological

ThechurchyougotoeverySundayismadeupofpeoplewhohaveverydifferentlifestylesandareatdifferentstagesintheirlife.Joannaisa23-year-old,singleparentwhoworksforminimumwageandshiftsfrommoteltomotelforaccommodation.Josephineisasingle,45-year-oldwomanwhoearnsadecentsalaryandhasfewinterestsandfriendsoutsideheroffice.Jonathanis60yearsold,extremelywealthy,hasalovingfamily,andenjoyshiswork.YouhavedecidedtoapplyMaslow'shierarchyofneedstodeterminewhatmotivateseachoftheseindividuals.

WhichofthefollowingneedswouldmostlikelymotivateJosephine?

A）social

B）esteem

C）physiological

D）self-actualization

E）safety

A）social

ThechurchyougotoeverySundayismadeupofpeoplewhohaveverydifferentlifestylesandareatdifferentstagesintheirlife.Joannaisa23-year-old,singleparentwhoworksforminimumwageandshiftsfrommoteltomotelforaccommodation.Josephineisasingle,45-year-oldwomanwhoearnsadecentsalaryandhasfewinterestsandfriendsoutsideheroffice.Jonathanis60yearsold,extremelywealthy,hasalovingfamily,andenjoyshiswork.YouhavedecidedtoapplyMaslow'shierarchyofneedstodeterminewhatmotivateseachoftheseindividuals.

WhichofthefollowingneedswouldmostmotivateJonathan?

A）social

B）esteem

C）physiological

D）self-actualization

E）safety

D）self-actualization

AccordingtoMaslow'shierarchyofneeds,whichofthefollowingisalower-orderneed?

A）social

B）safety

C）esteem

D）self-actualization

E）recognition

B）safety

IfweconsiderMaslow'shierarchyofneedsinthecontextofJapan,Greece,andMexico,whereuncertainty-avoidancecharacteristicsarestrong,then________needswouldbeontopofthehierarchy.

A）self-actualization

B）security

C）social

D）esteem

E）growth

B）security

WhichofthefollowingneedsinMaslow'shierarchyreferstothedrivetobecomewhatoneiscapableofbecoming?

A）social

B）self-actualization

C）physiological

D）esteem

E）safety

B）self-actualization

WhyisMaslow'stheorycriticized?

A）Theconceptofself-actualizationwasunfounded.

B）Thereislittleevidencethatneedsarestructuredoroperateinthewayitdescribes.

C）Theesteemneedisamorepowerfulmotivatorthanself-actualization.

D）Itsterminologytendstoalienatethosetowhomitisapplied.

E）Itdoesnotadequatelydescribehowanorganizationcansatisfyhigher-orderneeds.

B）Thereislittleevidencethatneedsarestructuredoroperateinthewayitdescribes.

AccordingtoDouglasMcGregor'sTheoryY,amanagerassumesthatemployees________.

A）needtobedirected

B）prefertobecontrolled

C）learntoacceptresponsibility

D）needtobemicromanaged

E）attempttoavoidwork

C）learntoacceptresponsibility

IfAlbertaisacategorizedasaTheoryXmanager,whichofthefollowingbehaviorsisshemostlikelytoexhibit?

A）Shewillempowerhersubordinates.

B）Shewilltrustheremployeestousetheirdiscretioninmostmatters.

C）Shewillstrictlycontrolallthedetailsofanyprojectsheismanaging.

D）Shewilldelegateauthorityextensivelytojuniormanagers.

E）Shewillletheremployeeschoosetheirowngoals.

C）Shewillstrictlycontrolallthedetailsofanyprojectsheismanaging.

The________theoryisalsocalledmotivation-hygienetheory.

A）hierarchyofneeds

B）goal-setting

C）self-determination

D）cognitiveevaluation

E）two-factor

E）two-factor

Whichofthefollowingtheoriesproposestheideaofadualcontinuum?

A）Maslow'shierarchyofneedstheory

B）self-determinationtheory

C）two-factortheory

D）cognitiveevaluationtheory

E）McClelland'stheoryofneeds

C）two-factortheory

Accordingtothetwo-factortheory,________.

A）thereexistsahierarchyofneedswithineveryhumanbeing,andaseachneedissatisfied,thenextonebecomesdominant

B）mostemployeesinherentlydislikeworkandmustthereforebedirectedorevencoercedintoperformingit

C）employeesviewworkasbeingasnaturalasrestorplay,andthereforelearntoaccept,andevenseek,responsibility

D）theaspectsthatleadtojobsatisfactionareseparateanddistinctfromthosethatleadtojobdissatisfaction

E）achievement,power,andaffiliationarethreeimportantneedsthathelpexplainmotivation

D）theaspectsthatleadtojobsatisfactionareseparateanddistinctfromthosethatleadtojobdissatisfaction

WhichofthefollowingisamotivationalfactoraccordingtoHerzberg'stwo-factortheory?

A）qualityofsupervision

B）recognition

C）pay

D）relationshipswithothers

E）companypolicies

B）recognition

Accordingtothetwo-factortheoryproposedbyHerzberg,whichofthefollowingisconsideredahygienefactor?

A）promotionalopportunities

B）qualityofsupervision

C）achievement

D）recognition

E）responsibility

B）qualityofsupervision

AccordingtoHerzberg,when________areadequate,peoplewon'tbedissatisfied,buttheywillalsonotbesatisfied.

A）achievementneeds

B）affiliationneeds

C）motivationalfactors

D）powerneeds

E）hygienefactors

E）hygienefactors

McClelland'stheoryisbasedonwhichofthefollowingneeds?

A）stability,growth,andsecurity

B）achievement,power,andaffiliation

C）self-actualization,stability,andsafety

D）hygiene,control,andsecurity

E）control,status,andself-actualization

B）achievement,power,andaffiliation

Youmanageadepartmentoffiveemployees.YouhaveidentifiedthatJoehasahighneedforachievement,Maryhasahighneedforpower,andTimhasahighneedforaffiliation.Sarahscoredhighontheneedforpowerandlowontheneedforaffiliation.Dougscoredlowonbothneedforpowerandneedforaffiliation.

Whichofthesefiveemployeesismostlikelytobesuitableforanewassignmentthatinvolvesahighdegreeofpersonalresponsibilityandfeedback?

A）Joe

B）Mary

C）Tim

D）Sarah

E）Doug

A）Joe

Whichofthesefiveemployeesismostsuitableforhandlingyourresponsibilitieswhenyouareonavacation?

A）Joe

B）Mary

C）Tim

D）Sarah

E）Doug

D）Sarah

ErikawantstobecometheheadoftheHRdepartment.Althoughtherolecomeswithageneroussalaryhikeandwillputherinchargeofseveralsubordinates,sheismainlypursuingthispositionbecauseshebelievesshecandothejobbetterthananyoneelseandwantspeopletoknowthis.AccordingtoMcClelland'stheoryofneeds,whichofthefollowingneedsisErikaprimarilydrivenbyinthiscase?

A）theneedforstability

B）theneedforachievement

C）theneedforsecurity

D）theneedforaffiliation

E）theneedforpower

B）theneedforachievement

WhichofthefollowingstatementsistrueaccordingtoMcClelland'stheoryofneeds?

A）Peoplewithahighachievementneedprefertasksthathaveahighlevelofrisk.

B）Peoplewithahighachievementneedareinterestedinmotivatingotherstodowell.

C）Peoplewithahighneedforpowerandaffiliationoftenmakegoodmanagersinlargefirms.

D）Peoplewithahighachievementneedexperiencegreatsatisfactionfromsuccessthatcomesbyluck.

E）Peoplewithahighneedforpowerandalowneedforaffiliationoftenmakethebestmanagers.

E）Peoplewithahighneedforpowerandalowneedforaffiliationoftenmakethebestmanagers.

Whichoffollowingneeds,asdetailedbyMaslow'shierarchyofneeds,bestcorrespondstoMcClelland'sneedforaffiliation?

A）safety

B）social

C）esteem

D）self-actualization

E）physiological

B）social

Whichofthefollowingtheoriesproposesthatpeopleprefertofeeltheyhavecontrolovertheiractions,soanythingthatmakesapreviouslyenjoyedtaskfeelmorelikeanobligationthanafreelychosenactivitywillunderminemotivation?

A）self-servingtheory

B）motivation-hygienetheory

C）two-factortheory

D）self-determinationtheory

E）goalsettingtheory

D）self-determinationtheory

Whichofthefollowingstatementsistrueregardingthecognitiveevaluationtheory?

A）Peopleneedextrinsicrewardsinordertobemotivated.

B）Extrinsicrewardstendtoreduceintrinsicinterestinatask.

C）Intrinsicrewardsarealmostaseffecti