国外社会心理学1课件9.ppt
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Chapter9Thismultimediaproductanditscontentsareprotectedundercopyrightlaw.Thefollowingareprohibitedbylaw:
anypublicperformanceordisplay,includingtransmissionofanyimageoveranetwork;preparationofanyderivativework,includingtheextraction,inwholeorinpart,ofanyimages;anyrental,lease,orlendingoftheprogram.SocialInfluence:
ChangingOthersBehaviorCopyright2006,AllynandBaconSocialInfluenceConformityComplianceSymbolicSocialInfluenceObediencetoAuthoritySocialInfluenceGoesToWorkCopyright2006,AllynandBaconSocialInfluenceSocialInfluenceeffortsbyoneormoreindividualstochangetheattitudes,beliefs,perceptions,orbehaviorsofoneormoreothersCopyright2006,AllynandBaconConformityConformityatypeofsocialinfluenceinwhichindividualschangetheirattitudesorbehaviorinordertoadheretosocialnorms:
RulesregardinghowpeopleareexpectedtobehaveinspecificsituationsCopyright2006,AllynandBaconConformityAschs(1950s)ResearchonConformityParticipantswereaskedtoindicatewhichofthreelinesmatchedastandardlineinlength.Copyright2006,AllynandBaconConformityDuringthecriticaltrials,participantshadtogivetheiranswersafteraunanimousgroupgavethewronganswer.76%conformedatleastoncetothegroupsfalsejudgmentOverall,theyagreedwiththeerrors37%ofthetimeLaterresearchfoundthatanally(someonewhodisagreedwiththegroup)andtheabilitytomakeresponsesprivatelybothreducedconformity.Copyright2006,AllynandBaconConformityFactorsthatAffectConformityCohesivenessthedegreeofattractionfeltbyanindividualtowardaninfluencinggroupAscohesivenessincreases,conformityincreasesGroupsizeAsgroupsizeincreases,conformityincreasesDescriptiveNorms(whatmostpeopledoinagivensituation)andInjunctiveNorms(specifywhatoughttobedone)BothcanincreaseconformityNormativeFocusTheorypredictsthatpeoplearemorelikelytoconformtoinjunctivenormswhentheyaresalienttothem.Copyright2006,AllynandBaconConformitySituationalnormsGuidebehaviorinagivensituationorenvironmentCanbeactivatedautomaticallywithoutconsciousawarenessandcanexertstrongeffectsonbehaviorCopyright2006,AllynandBaconConformityWhyPeopleConformNormativeSocialInfluencebasedonthedesiretobelikedoracceptedbyothersInformationalSocialInfluencebasedonthedesiretopossessaccuratesocialperceptionsThisisanespeciallystrongsourceofconformitywhenthetaskisimportantanddifficultyanduncertaintyarehigh.Copyright2006,AllynandBaconConformityWhyPeopleDoNotConformIndividuationpeoplesneedtobedistinguishablefromothersinsomerespectsPeoplesneedtomaintaincontrolovertheirlivesSomepeoplecannotconformDuetophysical,legal,orpsychologicalreasonsCopyright2006,AllynandBaconConformityMinorityInfluenceMinoritiescaninfluencemajoritieswhen:
Theyareconsistent,flexible,andcongruentwithsocialtrendsMinoritiescanprovokemajoritiestoengageinsystematicprocessingoftheissues.Minoritiesoftenmustformstrongargumentstodefendtheirpositionsandmayoverestimatethesupportfortheirviews.Canincreasetheirperseveranceandresultinlarge-scalesocialchangeCopyright2006,AllynandBaconConformityWhatareyourthoughts?
Whyarepeoplesusceptibletosocialinfluence?
Whatareeffectivestrategiestoincreaseconformity?
Aretheresituationsinwhichmencanbemoreconformingthanwomen?
Ifso,pleaseexplain.Whyisitimportantthatminoritiesareabletoinfluencemajorities?
Inwhichcontextsisthisimportant?
Copyright2006,AllynandBaconComplianceCompliancetypeofsocialinfluenceinvolvingdirectrequestsfromonepersontoanotherPrinciplesthatunderliecomplianceFriendship/LikingCommitment/ConsistencyReciprocityScarcitySocialValidation(relatedtoinformationalsocialinfluence)AuthorityCopyright2006,AllynandBaconComplianceTacticsbasedonfriendshiporlikingIngratiationrequestersfirstinducetargettolikethemUseflattery,improveonesappearance,emitpositivenonverbalcues,dosmallfavorsfortargetpersonTacticsbasedoncommitmentorconsistencyFoot-in-the-doorTechniquerequestersbeginwithasmallrequestandthen,whenitisgranted,escalatetoalargeroneLowballProcedureanofferordealischangedtomakeitlessattractivetothetargetpersonafterthispersonhasaccepteditCopyright2006,AllynandBaconComplianceCopyright2006,AllynandBaconComplianceTacticsbasedonreciprocityDoor-in-the-faceTechniquerequestersbeginwithalargerequestandthen,whenthisisrefused,retreattoasmalleroneThatsNotAllTechniquerequestersofferadditionalbenefitstotargetpersonsbeforetheyhavedecidedwhethertocomplywithorrejectspecificrequestsTacticsbasedonscarcityPlayingHardtoGetsuggestingthatapersonorobjectisscarceandhardtoobtainDeadlineTechniquetargetpersonsaretoldthattheyhaveonlylimitedtime