格里芬管理学英文题库1.docx
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格里芬管理学英文题库1
格里芬管理学英文题库1
第一章管理和管理者的工作
1、_______referstodoingajobwithoutwastingresources.
1)Complexity
2)Effectiveness
3)Pervasiveness
4)Efficiency
5)Reliability
2、Overseeingtimelydeliveryofyourdailynewspaperwouldbetheresponsibilityofmanagersinthenewspaper’soperationsfunction.
1)TRUE
2)FALSE
3、Inmostorganizations,the______levelofmanagementcontainsthelargestnumberofmanagers.
1)First-lineSupervision
2)AdministrativeManagement
3)TopManagement
4)MiddleManagement
5)ProductionManagement
4、Themanagementactivityassociatedwithmonitoringanorganization’sprogresstowarditsgoalsis
1)Planning.
2)Controlling.
3)Leading.
4)Organizing.
5、Tobeaneffectivemanager,youmustfirstdoyourplanning,thenyourorganizing,thenyourleading,andfinallyyourcontrolling.
1)TRUE
2)FALSE
6、RajivKumarjustcompletedaprojectinwhichherestructuredsalesterritories,metwithsalesrepresentativestohelpthemsetgoals,scheduledmotivationalmeetings,andstartedaprogramofquarterlyperformancereviewforthesalesforce.Hisgoalsaretoreducewasteandprovideimprovedcustomerservice.Kumarisengagedin
1)Planning.
2)Organizing.
3)Managing.
4)Controlling.
5)Leading.
7、Communication,leadership,motivation,andteamprocessesareallincludedinwhichmanagerialactivity?
1)Controlling
2)Planning
3)Organizing
4)Leading
8、Rebeccaworked20hoursandproduced50unitsofaproduct.Randyworked15hoursandproduced50unitsofthesameproduct.ComparedtoRandy,Rebeccawas
1)Equallyefficientbutnotaseffective.
2)Equallyeffectiveandefficient.
3)Equallyeffectivebutnotasefficient.
4)Neithereffectivenorefficient.
9、Whenthedeanofthecollegeofbusinessdownsizedthecollegefromfivedepartmentstofourdepartments,thedeanprimarilywasperformingthe_____functionofmanagement.
1)Organizing
2)Controlling
3)Coordinating
4)Leading
5)Planninganddecision-making
10、Thedecisionofwhethertobuyanothercompanyrequiresthatamanagerbeabletounderstandhis/herorganizationfromabroadpointofview,whichisa(n)
1)Diagnosticskill.
2)Interpersonalskill.
3)Conceptualskill.
4)Technicalskill.
11、ThedecisionforCampbell’s,manufacturerofsoup,frozendinners,andotherfooditems,tosellVlasicFoodsInternationalInc.wouldhavebeenmadeatwhatorganizationallevel?
1)First-linemanagement
2)Administrativemanagement
3)Middle-levelmarketingmanagement
4)Topmanagement
5)Front-linesupervisor
12、Whichmanagersspendalargeproportionoftheirtimesupervisingtheworkofsubordinates?
1)Administrativemanagers
2)First-linemanagers
3)Humanresourcemanagers
4)Middlemanagers
13、WhichofthefollowingstatementsaboutmiddlemanagersisFALSE?
1)Middlemanagerscoordinatesupervisors’work.
2)Middlemanagersimplementtopmanagement’spolicies.
3)Middlemanagersserveasabridgebetweenupperandlowerlevelsoftheorganization.
4)Thenumberofmiddlemanagersisincreasinginmostorganizations.
5)Middlemanagerscanalsobeclassifiedaccordingtofunctionalarea.
14、Conceptualskillsaremoreimportanttotopmanagersthantomanagersatotherlevelsoftheorganization.
1)TRUE
2)FALSE
15、Interpersonalrolesofmanagersinclude
1)Monitor.
2)Leader.
3)Disseminator.
4)Resourceallocator.
16、Beingopentounsolicitedsuggestionsfromsubordinatesispartofthemonitorrole.
1)TRUE
2)FALSE
17、hentheCFOofMarsh,Inc.establishesagoodworkingrelationshipwithCNBBanksothatthefirmisabletogetanemergencyloanonshortnotice,theCFOissuccessfullyfillingthe_____role.
1)Figurehead
2)Leader
3)Liaison
4)Negotiator
5)Entrepreneur
18、Somemanagementproblemsmustbeapproachedinalogical,rational,andobjectiveway,whichrequiresmanagerstouse
1)Interpersonalskills.
2)Financialandtechnicalskills.
3)Diagnosticandinterpersonalskills.
4)Technicalanddiagnosticskills.
19、Diagnosticskillsarerequiredtodeterminethemostprobablecauseofmanagerialproblems.
1)TRUE
2)FALSE
20、The_____roleisbeingfulfilledwhentheCEOreadsFortunemagazine.
1)Liaison
2)Spokesperson
3)Leader
4)Disseminator
5)Monitor
21、WhenRobertCrandall,chairmanofAmericanAirlines,firstintroducedSuperSaverfaresandmadefrequentflierprogramspossible,hewasperformingthe_____role.
1)Entrepreneur
2)Leader
3)Resourceallocator
4)Negotiator
5)Monitor
22、ColleenKaplanisthehumanresourcesmanagerforalargerent-to-owncompany.Sheiscurrentlyhammeringoutthedetailsofanemploymentcontractwiththecompany’srecentlyhiredchieffinancialofficer.Intermsofmanagerialroles,sheisa(n)
1)Disturbancehandler.
2)Liaison.
3)Leader.
4)Negotiator.
5)Entrepreneur.
23、Theartofmanagementrequiresmanagerstouseintuition,insight,conceptualskills,andinterpersonalskills.
1)TRUE
2)FALSE
24、_____skills,suchasdrivingaforklift,repairingaroboticassemblyline,oroperatingacomputer-assisteddesignprogram,areneededtoperformspecializedtaskswithinanorganization.
1)Human
2)Organizational
3)Conceptual
4)Technical
5)Strategic
25、Theabilitytoprioritizework,toworkefficiently,andtodelegateappropriatelyisa(n)_____skill.
1)Operational
2)Knowledge
3)Conceptual
4)Technical
5)Time-management
26、Decision-makingskillsrefertothemanager’sabilitytobotheffectivelyconveyideasandinformationtoothersandeffectivelyreceiveideasandinformationfromothers.
1)TRUE
2)FALSE
27、Becauseofhisdiagnosticskills,FordChurchisgoodatdevelopingabigpictureperspective.
1)TRUE
2)FALSE
28、Theabilitytounderstandsomeoneelse’spositionandtopresentone’sownpositioninareasonablefashionisa(n)_____skill.
1)Operational
2)Knowledge
3)Conceptual
4)Technical
5)Interpersonal
29、Theabilitytobotheffectivelyconveyideasandinformationtoothersandeffectivelyreceiveideasandinformationfromothersisreferredtoasa(n)_____skill.
1)Communication
2)Knowledge
3)Conceptual
4)Technical
5)Interpersonal
30、Amanagercanbeeffectivewithoutbeingefficient.
1)TRUE
2)FALSE
第三章组织的环境和文化
1、Managerscandisregardthegeneralenvironmentbecauseitisvague,imprecise,andlongterm.
1)TRUE
2)FALSE
2、Anorganization’sgeneralenvironment
1)includesasetofbroaddimensions
2)includesforcesinitssurroundings.
3)referstotheoverallcontextoftheenvironment.
4)isnotnecessarilyassociatedwithspecificorganizations.
5)Alloftheabove
3、Notallaspectsoftheexternalenvironmentareimportantforallorganizations.
1)TRUE
2)FALSE
4、WhenentrepreneurGeneReilly’sdogcouldn’tdrinkwater,hedevelopedacaninesportsdrink,whichhemarketedandcalledRebound.WhichofthefollowingispartofthegeneralenvironmentforReilly’scompany?
1)Dogowners
2)TheAmericanKennelAssociation
3)Thecompanythatsuppliestheplasticbottlesinwhichthedrinkissold
4)ThelendinginstitutionthatgaveReillyhisstart-upcapital.
5)Thesocioculturalbeliefthatsaysitisallrightforpeopletogivedogshumancharacteristics
5、Collectivebargainingisanattempttoinfluencethetaskenvironment.
1)TRUE
2)FALSE
6、Theuseofroboticsinthemanufactureofcarsisanexampleofchangeinthe________dimension.
1)economic
2)sociocultural
3)political-legal
4)technological
7、Theextenttowhichanorganizationisaffectedbyorinvolvedinbusinessesinothercountriesreferstoits
1)political-legaldimension.
2)economicenvironment.
3)internationaldimension.
4)socioculturaldimension.
5)generalenvironment.
8、Shiftsinconsumer’stastesandvaluesarereflectedinthe__________dimension.
1)economic
2)sociocultural
3)political-legal
4)technological
9、GeneralMotorsinvestedinthebuildingofanewplantwheninterestrateswerelow.Theprimaryenvironmentaldimensionconsideredwas
1)economic.
2)technological.
3)sociocultural.
4)political-legal.
5)domestic.
10、Aspartofthepolitical-legaldimensionofthegeneralenvironment,Wendy’sfast-foodrestaurantcannotbuildoneofitsstandarddesignsinahistoricalneighborhood.Wendy’smustusearchitecturethatcomplementsthestructuresintheneighborhood.
1)TRUE
2)FALSE
11、Suppliersareacomponentoftheorganization’s
1)economicdimension.
2)taskenvironment.
3)generalenvironment.
4)culture.
12、Theunemploymentrateisanimportantaspectofwhichenvironment?
1)Political-legal
2)Economic
3)Sociocultural
4)Task
5)Noneoftheabove
13、Companiesoperatinginonlyonecountryhavenointernationaldimension.
1)TRUE
2)FALSE
14、Whenusedinthetaskenvironment,thetermcompetitorislimitedtoafirmthatcompeteswithanotherforcustomers.
1)TRUE
2)FALSE
15、Thethreatofnewentrantsishigherintherestaurantindustrythanitisinautomanufacturing.
1)TRUE
2)FALSE
16、McDonald’susesmanystrategicpartnersbecause
1)theyaretryingtouncovertradesecretsoftheircompetitors.
2)theyarerequiredtousethembytheFTC.
3)theyaretryingtominimizetheriskofnewventures.
4)theyaretoodependentupontheirsuppliers.
17、Corporatepensionfundsareimportant__________oforganizations.
1)owners
2)regulators
3)suppliers
4)interestgroups
18、Videoteleconferencingimpactsthenumberofbusinesstravelerswhofly.Thisisanexampleof_____totheairlineindustry.
1)competitors
2)suppliers
3)boardofdirectors
4)strategicpartners
5)regulators
19、FordproducesEddieBauereditionExplorers.Theyare
1)customers.
2)suppliers.
3)strategicpartners.
4)competitors.
5)regulators.
20、Highbuyerpoweroftenresultsinlowerpricesofgoodandservices.
1)TRUE
2)FALSE
21、Theboardofdirectorsisanimportantelementofthetaskenvironment.
1)TRUE