1、格里芬管理学英文题库1格里芬管理学英文题库1第一章 管理和管理者的工作1、_ refers to doing a job without wasting resources.1)Complexity 2)Effectiveness3)Pervasiveness4)Efficiency5)Reliability2、Overseeing timely delivery of your daily newspaper would be the responsibility of managers in the newspapers operations function.1)TRUE2)FALSE3
2、、In most organizations, the _ level of management contains the largest number of managers.1)First-line Supervision2)Administrative Management3)Top Management4)Middle Management5)Production Management4、The management activity associated with monitoring an organizations progress toward its goals is1)P
3、lanning.2)Controlling.3)Leading.4)Organizing.5、To be an effective manager, you must first do your planning, then your organizing, then your leading, and finally your controlling. 1)TRUE2)FALSE6、Rajiv Kumar just completed a project in which he restructured sales territories, met with sales representa
4、tives to help them set goals, scheduled motivational meetings, and started a program of quarterly performance review for the sales force. His goals are to reduce waste and provide improved customer service. Kumar is engaged in1)Planning.2)Organizing.3)Managing.4)Controlling.5)Leading. 7、Communicatio
5、n, leadership, motivation, and team processes are all included in which managerial activity?1)Controlling2)Planning3)Organizing4)Leading 8、Rebecca worked 20 hours and produced 50 units of a product. Randy worked 15 hours and produced 50 units of the same product. Compared to Randy, Rebecca was1)Equa
6、lly efficient but not as effective.2)Equally effective and efficient.3)Equally effective but not as efficient.4)Neither effective nor efficient. 9、When the dean of the college of business downsized the college from five departments to four departments, the dean primarily was performing the _ functio
7、n of management.1)Organizing2)Controlling3)Coordinating4)Leading5)Planning and decision-making10、The decision of whether to buy another company requires that a manager be able to understand his/her organization from a broad point of view, which is a(n)1)Diagnostic skill.2)Interpersonal skill.3)Conce
8、ptual skill.4)Technical skill.11、The decision for Campbells, manufacturer of soup, frozen dinners, and other food items, to sell Vlasic Foods International Inc. would have been made at what organizational level?1)First-line management2)Administrative management3)Middle-level marketing management4)To
9、p management5)Front-line supervisor 12、Which managers spend a large proportion of their time supervising the work of subordinates?1)Administrative managers2)First-line managers3)Human resource managers4)Middle managers13、Which of the following statements about middle managers is FALSE?1)Middle manag
10、ers coordinate supervisors work.2)Middle managers implement top managements policies.3)Middle managers serve as a bridge between upper and lower levels of the organization.4)The number of middle managers is increasing in most organizations.5)Middle managers can also be classified according to functi
11、onal area. 14、Conceptual skills are more important to top managers than to managers at other levels of the organization. 1)TRUE2)FALSE15、Interpersonal roles of managers include1)Monitor.2)Leader.3)Disseminator.4)Resource allocator.16、Being open to unsolicited suggestions from subordinates is part of
12、 the monitor role. 1)TRUE2)FALSE17、hen the CFO of Marsh, Inc. establishes a good working relationship with CNB Bank so that the firm is able to get an emergency loan on short notice, the CFO is successfully filling the _ role.1)Figurehead2)Leader3)Liaison4)Negotiator5)Entrepreneur 18、Some management
13、 problems must be approached in a logical, rational, and objective way, which requires managers to use1)Interpersonal skills.2)Financial and technical skills.3)Diagnostic and interpersonal skills.4)Technical and diagnostic skills.19、Diagnostic skills are required to determine the most probable cause
14、 of managerial problems. 1)TRUE2)FALSE20、The _ role is being fulfilled when the CEO reads Fortune magazine.1)Liaison2)Spokesperson3)Leader4)Disseminator5)Monitor 21、When Robert Crandall, chairman of American Airlines, first introduced Super Saver fares and made frequent flier programs possible, he w
15、as performing the _ role.1)Entrepreneur2)Leader3)Resource allocator4)Negotiator5)Monitor 22、Colleen Kaplan is the human resources manager for a large rent-to-own company. She is currently hammering out the details of an employment contract with the companys recently hired chief financial officer. In
16、 terms of managerial roles, she is a(n)1)Disturbance handler.2)Liaison.3)Leader.4)Negotiator.5)Entrepreneur. 23、The art of management requires managers to use intuition, insight, conceptual skills, and interpersonal skills.1)TRUE2)FALSE24、_ skills, such as driving a forklift, repairing a robotic ass
17、embly line, or operating a computer-assisted design program, are needed to perform specialized tasks within an organization.1)Human2)Organizational 3)Conceptual 4)Technical 5)Strategic 25、The ability to prioritize work, to work efficiently, and to delegate appropriately is a(n) _ skill.1)Operational
18、2)Knowledge3)Conceptual4)Technical5)Time-management 26、Decision-making skills refer to the managers ability to both effectively convey ideas and information to others and effectively receive ideas and information from others.1)TRUE2)FALSE27、Because of his diagnostic skills, Ford Church is good at de
19、veloping a big picture perspective.1)TRUE2)FALSE28、The ability to understand someone elses position and to present ones own position in a reasonable fashion is a(n) _ skill.1)Operational2)Knowledge3)Conceptual4)Technical5)Interpersonal29、The ability to both effectively convey ideas and information t
20、o others and effectively receive ideas and information from others is referred to as a(n) _ skill.1)Communication2)Knowledge 3)Conceptual4)Technical5)Interpersonal 30、A manager can be effective without being efficient.1)TRUE2)FALSE 第三章 组织的环境和文化1、Managers can disregard the general environment because
21、 it is vague, imprecise, and long term.1)TRUE2)FALSE2、An organizations general environment 1)includes a set of broad dimensions 2)includes forces in its surroundings.3)refers to the overall context of the environment.4)is not necessarily associated with specific organizations.5)All of the above 3、No
22、t all aspects of the external environment are important for all organizations.1)TRUE2)FALSE4、When entrepreneur Gene Reillys dog couldnt drink water, he developed a canine sports drink, which he marketed and called Rebound. Which of the following is part of the general environment for Reillys company
23、?1)Dog owners2)The American Kennel Association3)The company that supplies the plastic bottles in which the drink is sold 4)The lending institution that gave Reilly his start-up capital.5)The sociocultural belief that says it is all right for people to give dogs human characteristics 5、Collective bar
24、gaining is an attempt to influence the task environment. 1)TRUE2)FALSE6、The use of robotics in the manufacture of cars is an example of change in the _ dimension.1)economic2)sociocultural3)political-legal4)technological7、The extent to which an organization is affected by or involved in businesses in
25、 other countries refers to its1)political-legal dimension.2)economic environment.3)international dimension.4)sociocultural dimension.5)general environment. 8、Shifts in consumers tastes and values are reflected in the _ dimension.1)economic2)sociocultural3)political-legal4)technological9、General Moto
26、rs invested in the building of a new plant when interest rates were low. The primary environmental dimension considered was 1)economic.2)technological.3)sociocultural.4)political-legal.5)domestic. 10、As part of the political-legal dimension of the general environment, Wendys fast-food restaurant can
27、not build one of its standard designs in a historical neighborhood. Wendys must use architecture that complements the structures in the neighborhood. 1)TRUE2)FALSE11、Suppliers are a component of the organizations1)economic dimension.2)task environment.3)general environment.4)culture. 12、The unemploy
28、ment rate is an important aspect of which environment?1)Political-legal2)Economic3)Sociocultural4)Task5)None of the above 13、Companies operating in only one country have no international dimension. 1)TRUE2)FALSE14、When used in the task environment, the term competitor is limited to a firm that compe
29、tes with another for customers. 1)TRUE2)FALSE15、The threat of new entrants is higher in the restaurant industry than it is in auto manufacturing. 1)TRUE2)FALSE16、McDonalds uses many strategic partners because1)they are trying to uncover trade secrets of their competitors.2)they are required to use t
30、hem by the FTC.3)they are trying to minimize the risk of new ventures.4)they are too dependent upon their suppliers. 17、Corporate pension funds are important _ of organizations.1)owners2)regulators3)suppliers4)interest groups18、Video teleconferencing impacts the number of business travelers who fly.
31、 This is an example of _ to the airline industry.1)competitors2)suppliers3)board of directors4)strategic partners5)regulators 19、Ford produces Eddie Bauer edition Explorers. They are1)customers.2)suppliers.3)strategic partners.4)competitors.5)regulators. 20、High buyer power often results in lower prices of good and services. 1)TRUE2)FALSE21、The board of directors is an important element of the task environment. 1)TRUE
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