管理学习题4.docx
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管理学习题4
Management,11e(Robbins/Coulter)
Chapter4ManagingDiversity
1)Workplacediversityrefersexclusivelytothedifferencesbetweenemployeecharacteristics.
Answer:
FALSE
PageRef:
99
Topic:
WhoAreManagers?
Objective:
1
Difficulty:
Easy
Classification:
Conceptual
2)Theconceptofworkforcediversityexpandedfromcompliancetoanissueofbusinesssurvivalduringtheearly1980s.
Answer:
FALSE
PageRef:
99
Topic:
WhoAreManagers?
Objective:
1
Difficulty:
Easy
Classification:
Conceptual
3)Demographiccharacteristicssuchasdifferencesinage,gender,race,etc.reflectsurface-leveldiversityamongemployees.
Answer:
TRUE
PageRef:
100
Topic:
WhoAreManagers?
Objective:
1
Difficulty:
Easy
Classification:
Conceptual
4)Deep-leveldiversityreferstoeasilyperceiveddifferencesthatmaytriggercertainstereotypes,butthatdonotnecessarilyreflectthewayspeoplethinkorfeel.
Answer:
FALSE
PageRef:
100
Topic:
WhoAreManagers?
Objective:
1
Difficulty:
Easy
Classification:
Conceptual
5)Oneofthestrategicbenefitsofworkplacediversityisthatitcanbeviewedasmoralandethical,aswellasthe"right"thingtodo.
Answer:
TRUE
PageRef:
100
Topic:
WhatIsManagement?
Objective:
1
Difficulty:
Easy
Classification:
Conceptual
6)Recentresearchindicatesthatpeoplemanagementbenefitsmightbehardtocomebyinteamsperformingmoreinterdependenttasksoveralongperiodoftime.
Answer:
TRUE
PageRef:
101
Topic:
WhatIsManagement?
Objective:
1
Difficulty:
Moderate
Classification:
Conceptual
7)Animportantimpactthatworkplacediversityhasonorganizationalperformanceisthroughtheincreaseinemployeeturnover.
Answer:
FALSE
PageRef:
101
Topic:
WhatIsManagement?
Objective:
1
Difficulty:
Easy
Classification:
Conceptual
8)AccordingtoprojectionsoftheU.S.population,theethnicgroupsthatwillexhibitthemaximumchangearetheHispanicandAfricanAmericanpopulations.
Answer:
FALSE
PageRef:
102
Topic:
WhatIsManagement?
Objective:
2
Difficulty:
Easy
Classification:
Conceptual
9)Themainreasonforthepredictedstabilizationofworldpopulationgrowthby2050isthedeclineinbirthratesasnationsadvanceeconomically.
Answer:
TRUE
PageRef:
104
Topic:
WhatIsManagement?
Objective:
2
Difficulty:
Easy
Classification:
Conceptual
10)Peopleaged65andolderareexpectedtosoonoutnumberchildrenunderage5forthefirsttimeinhistory.
Answer:
TRUE
PageRef:
104
Topic:
WhatDoManagersDo?
Objective:
2
Difficulty:
Easy
Classification:
Conceptual
11)Worldwidepopulationtrendsindicatethatwewillwitnessdwindlinglaborsupplyandincreasingtotalglobalsavingsrates.
Answer:
FALSE
PageRef:
105
Topic:
WhatDoManagersDo?
Objective:
2
Difficulty:
Easy
Classification:
Conceptual
12)Employersgenerallytendtoviewolderworkersasnotbeingflexibleoradaptableandbeingmoreresistanttonewtechnology.
Answer:
TRUE
PageRef:
105
Topic:
WhatDoManagersDo?
Objective:
3
Difficulty:
Easy
Classification:
Conceptual
13)WomenandmennoweachmakeupalmosthalfoftheworkforceintheU.S.
Answer:
TRUE
PageRef:
106
Topic:
WhatDoManagersDo?
Objective:
3
Difficulty:
Easy
Classification:
Conceptual
14)Researchindicatesthatmentendtopreferjobsthatencouragework-lifebalancemorethanwomendo.
Answer:
FALSE
PageRef:
106
Topic:
WhatDoManagersDo?
Objective:
3
Difficulty:
Easy
Classification:
Conceptual
15)Menarefoundtofollowanurturing,inclusive,andcollaborativestyleofleadership,incontrasttowomen.
Answer:
FALSE
PageRef:
106
Topic:
WhatDoManagersDo?
Objective:
3
Difficulty:
Easy
Classification:
Conceptual
16)Inthejobsetting,AfricanAmericansarefoundtoreceivelowerjobperformanceratings,bepaidless,andpromotedlessfrequentlythantheirWhitecounterparts.
Answer:
TRUE
PageRef:
107
Topic:
WhatDoManagersDo?
Objective:
3
Difficulty:
Easy
Classification:
Conceptual
17)Employersarejustifiediftheydonothireworkerswithdisabilitiesastheylackjobskillsandexperiencenecessarytoperformaswellastheirabledcounterparts.
Answer:
FALSE
PageRef:
108
Topic:
WhatDoManagersDo?
Objective:
3
Difficulty:
Easy
Classification:
Conceptual
18)U.S.federallawdoesnotprohibitdiscriminationagainstemployeesonthebasisofsexualorientation.
Answer:
TRUE
PageRef:
109
Topic:
WhatDoManagersDo?
Objective:
3
Difficulty:
Easy
Classification:
Conceptual
19)Menaremorelikelythanwomentostartoutinanentry-levelposition,evenwhentheyhavethesameeducationalqualifications.
Answer:
FALSE
PageRef:
112
Topic:
WhatDoManagersDo?
Objective:
4
Difficulty:
Easy
Classification:
Conceptual
20)Ourhumannatureistonotacceptorapproachanythingthat'sdifferentfromus.
Answer:
TRUE
PageRef:
115
Topic:
WhatDoManagersDo?
Objective:
5
Difficulty:
Easy
Classification:
Conceptual
21)Thewaysinwhichpeopleinanorganizationaredifferentfromandsimilartooneanotherisknownas________.
A)businessetiquette
B)workculture
C)workplacediversity
D)organizationaldemocracy
Answer:
C
PageRef:
99
Topic:
WhoAreLeaders,andWhatisLeadership?
Objective:
1
Difficulty:
Easy
Classification:
Conceptual
22)AccordingtotheSocietyforHumanResourceManagement,diversity________.
A)isthecollectivestrengthofexperiences,skills,talents,perspectives,andculturesthateachagentandemployeebringstohis/herorganization
B)referstothewaysinwhichpeopleinanorganizationaredifferentfromandsimilartooneanother
C)isanarrayofphysicalandculturaldifferencesthatconstitutethespectrumofhumandifferences
D)isoftenusedtorefertodifferencesbasedonethnicity,gender,age,religion,disability,nationalorigin,andsexualorientation
Answer:
D
PageRef:
99
Topic:
WhoAreManagers?
Objective:
1
Difficulty:
Moderate
Classification:
Conceptual
23)Theperiodoftimebetweenthe1960sto1970sfocusedon________.
A)assimilatingminoritiesandwomenintothecorporatesetting
B)makingemployeesmoreawareandsensitivetotheneedsanddifferencesofothers
C)diversityandinclusionforbusinesssuccess,profitability,andgrowth
D)complyingwithlawsandregulationsthroughaffirmativeactionpoliciesandprograms
Answer:
D
PageRef:
99
Topic:
WhoAreManagers?
Objective:
1
Difficulty:
Moderate
Classification:
Conceptual
24)Duringwhicherawastheterm"workforcediversity"firstused?
A)newmillenium
B)late1980s
C)1960sto1970s
D)early1980s
Answer:
B
PageRef:
99
Topic:
WhoAreManagers?
Objective:
1
Difficulty:
Easy
Classification:
Conceptual
25)Whichofthefollowingwasafeatureoftheperiodfromthelate1980stothelate1990sintermsofworkplacediversity?
A)shiftingfromcomplianceandfocusingonlyonwomenandminoritiestoincludingeveryone
B)focusingoncomplyingwithlawsandregulations,suchasTitleVIIoftheCivilRightsAct
C)seeingworkplacediversityasacorebusinessissue,importanttoachievebusinesssuccess,profitability,andgrowth
D)developingcorporateprogramstohelpimproveself-confidenceandqualificationsofdiverseindividualssotheycan"fitin"
Answer:
A
PageRef:
99
Topic:
WhoAreManagers?
Objective:
1
Difficulty:
Moderate
Classification:
Conceptual
26)Intermsofworkplacediversity,theNewMilleniumhaswitnessedincreasedfocuson________.
A)complyingwithlawsandregulationslaiddownbytheEqualEmploymentOpportunityCommission
B)assimilatingminoritiesandwomenemployeesintothecorporatesetting
C)shiftingfromcompliancetoincludeeveryoneindiversificationefforts
D)diversityandinclusionforbusinesssuccess,profitability,andgrowth
Answer:
D
PageRef:
99
Topic:
WhoAreManagers?
Objective:
1
Difficulty:
Moderate
Classification:
Conceptual
27)JeffisanemployeewiththeaccountingdepartmentatamajorshippingserviceproviderinTexas.Soonafterhejoinedfollowinghisgraduation,hiscompanydevelopedcorporateprogramstohelpimproveself-confidenceandqualificationsofdiverseemployeessotheycould"fitin."DuringwhichperiodoftimedidJeffstartworkingforhisemployers?
A)Newmillenium
B)1960sto1970s
C)Early1980s
D)Late1980stolate1990s
Answer:
C
PageRef:
99
AACSB:
AnalyticSkills
Objective:
1
Difficulty:
Moderate
Classification:
Application
28)Whichofthefollowingdemographiccharacteristicsreflectssurface-leveldiversity?
A)differencesinvalues
B)ethnicity
C)personality
D)workpreferences
Answer:
B
PageRef:
100
Topic:
WhoAreManagers?
Objective:
1
Difficulty:
Easy
Classification:
Conceptual
29)Differencesarisingfromwhichofthefollowingfactorsbecomesmoreimportanttopeopleastheygettoknoweachother?
A)gender
B)ethnicity
C)race
D)personality
Answer:
D
PageRef:
100
Topic:
WhoAreManagers?
Objective:
1
Difficulty:
Easy
Classification:
Conceptual
30)Whichofthefollowingbenefitsofworkplacediversityiscategorizedasstrategic?
A)betteruseoftalent
B)improvedsystemflexibility
C)potentialtoimprovemarketshare
D)reducedcostsassociatedwithhighturnover
Answer:
C
PageRef:
100
Topic:
WhoAreManagers?
Objective:
1
Difficulty:
Easy
Classification:
Conceptual
31)Whichofthefollowingpeoplemanagementbenefitsarisesfromworkplacediversity?
A)improvedsystemflexibility
B)potentialtoincreasemarketshare
C)increasedunderstandingofthemarketplace
D)betteruseofemployeetalent
Answer:
D
PageRef:
100
Topic:
WhoAreManagers?
Objective:
1
Difficulty:
Easy
Classification:
Conceptual
32)Whichofthefollowingbenefitsofworkplacediversityisattributedtoorganizationalperformance?
A)reducedcostsassociatedwithhightu