邮件回复范例Word格式文档下载.docx

邮件回复范例Word格式文档下载.docx

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问题：

Hello,Icangive100dollars.IsitOK?

回答：

Thankyouforyourinterestsinmyitem.

Perhapswecan’tofferyouthatlowpriceyoubargained.I’msorryforthat.Infactthepricelistedisreasonableandbeencarefullycalculated.Itleavesmelimitedprofitalready.

But,we’dliketoofferyousomediscountsonmultipleitems.Ifyoupurchasemorethan5piecesinoneorder,_________discountwillbegivertoyouonamount.

Anyfurtherquestionspleaseletmeknow.Thanks.

YoursSincerely,

SellerNameorID

运送/处理时间查询AnsweringEnquiriesonShipping/HandlingTime

Shipping&

HandlingTime

DearSirs,

Thanksverymuchforyourenquiryaboutpaymentmethod.

Normallywewillshiptheitemwithinxxxdays/hoursafterreceiptofbuyer’spayment.Itusuallytakesxxxdaysfortheitemtoreach（Europe/US,etc）from（Japan,Thailand,Taiwan,HongKong,etc）byRegisteredMail/AirMail/EMS.Youcanalsotrackthestatusofyouritemwiththetrackingnumberthatweprovided.

Pleaseunderstandthattheremightbesituationsoutofmycontrolwhichwilldelayshippingtime.

Thanksoryourunderstanding.

推荐买家使用PayPal付款　RecommendingPayPaltoBuyers

PaymentforYoureBayItem

Hi,

Thanksverymuchforyourenquiryaboutpaymentmethod.．

Tosimplifytheprocessandtomakesurethattheitemwillreachyouassoonaspossible,wesuggestbuyerspayusviaPayPal,whichisafast,easyandsafewaytopay.

Asyoumaybeawareof,itusuallytakesatleastoneweektoclearinternationalchecks.Sinceitisourpolicytoshipouritemsuponreceiptofpayment,payingusviacheckswouldmeandelayindeliveringyoutheitem.

Hopethisemailanswersyourquestion.

邮政服务延误通知（由于天气恶劣）DeliveryDelayNotification

DeliveryDelayDuetoBadWeatherConditions

Weregrettoinformyouthatthedeliveryofyouritem（ItemNumber:

xxxxxxxxx）maybedelayedduetothewinterstorm/heavysnowconditionsintheUS/Europe.

Weappreciateyourunderstandingandpatience.Wewillkeeptrackingthestatusofyouritem,andtryourbesttoofferyouhelp.Youarealsowelcometocontactus.

Sorryforthedelayandthanksforyourunderstanding,

已寄货通知ShippingNotification

（1）

YoureBayitemhasbeenposted.

Ihavepostedthefollowingitemtoyou.Youshouldbereceivingitshortly.

Itemtitle:

xxxxxxxx

Webaddress:

Itemnumber:

xxxxxxxxxxxx

BuyerUserID:

SellerUserID:

Yourtotalis:

US$xx

Onceyouritemarrivesinsatisfactorycondition,pleaseleavefeedbackforme.

Thankyouagain!

已寄货通知ShippingNotification

（2）

YourpurchasewillshiptodayviaRegisteredMail/AirMail

Ihavereceivedpaymentforyouritem（ItemNumber:

xxxxxxxxx）anditwillshiptodayviaRegisteredMail/AirMailwithtrackingnumber.Theitemisexpectedtoarriveinxxtoxxbusinessdays.

Onreceiptitwillbeimportantforyoutoemailmetoletmeknowithasarrivedsafelyandthateverythingisinordersowecanleavefeedbackforeachother.Asawayofmakingsuremycustomersaresatisfied,Iprefertoleavefeedbackonnotificationofsafearrivaloftheproduct.

Ifyouhaveanyquestionsaboutmyfeedbackpolicy,guaranteeoranyotherbusinessmatters,pleasekindlycontactme（orpleasevisitmyTerms&

ConditionsCenterlocatedat:

http:

//xxxxxxxxxxxxxxxxxxxx）

Iknowtherearemanychoicestodayinbuyingjustaboutanythingandappreciateyourbusinessandpromptattentiontopaymentonthistransaction.

Sincerely,

已寄货通知ShippingNotification（3）

Hello,dearcustomer,

YouritemhasjustbeensentoutviaChinaInternationalShippingservicewhichmaytakeabout15-20businessdaystoarriveatyou.

Thetrackingnumberofyourparcelis:

RR123456CN,andyoucantracktheshippingstatusonthewebsitebellowinafewdays:

Besides,asweallknowthatInternationalshippingrequiresmorecomplicatedshippingprocedures,suchasbothcountries’customsclearance,transitstationsetc.,itwillprobablytakelongertimeforyouritemtoarriveatthefinaldestination.

MuchAppreciateforyourunderstandingonthisuncontrollablematter.Ifyouhaveanyotherconcerns,feelfreetoletmeknow.

Thanks.

请买家留评价FeedbackReminder

PleaseleavefeedbackforeBayitem#xxxxxxxxx

Thankyouforpurchasing. 

PleaseleavefeedbackformeoneBayandI'

lldothesameforyou. 

TakethisopportunitynowandhelpbuildabettereBaycommunity.

Toleavefeedback,justclickonthelinkbelow:

（ProvidetheURLfortheleavefeedbackpageoftherelevanteBaysite）

USDxx

Note:

EveryeBayuserhasaFeedbackprofilemadeupofcommentsfromothereBayusers.

Thankyousomuchforyourbusiness.

要求寄货地址与付款RequestforPostalAddress

PleasesendyourpostaladdressforeBayitem#xxxxxxxxxx

PleasesendyourpostaladdresssothatIcansendyouritemassoonaspossible.

US$xxperitem

US$0.00Salesdiscounts（-）orcharges（+）

US$xxshipping/handling

-----

US$xx=Total

Onceyourpostaladdressisreceived,youritemwillbeonitswaytoyou.

Ifyouhaven'

tsentpaymentyet,pleasenotethatthefollowingpaymentmethodsareaccepted:

Other,MoneyOrder/Cashier'

sCheque,PersonalCheque,COD（CashonDelivery）,PayPal,MoneyTransfer. 

Thankyouforyourpurchase!

收到货款通知PaymentReceivedNotification

Thankyouforyourpayment.eBayitem#xxxxxxxx

Wehopeyouenjoyyourpurchase.Yourpaymenthasbeenreceivedforthefollowingitem:

temtitle:

Yourtotal:

Thankyouverymuch.Yourbusinessismuchappreciated.

收到货款通知2

Title：

ThankyouforyourpaymentoneBayitem#xxx,titlexxx.

Dearcustomer,

Thanksforyourbidding;

yourpaymenthasbeenreceivedforthefollowingitem:

WebAddress:

Yourtotalamount:

Weareveryappreciatedforyourquickpayment.Andthepositivefeedbackfromushasbeenleftforyou.

Yourorderisbeingprocessed;

normallyyourpackagewillbeshippedonthenextworkingday.Anyquestionspleasefeelfreetoletusknow.

Sincerely

{SELLERUSERNAME}

付款提示PaymentReminder

PaymentreminderforeBayitem#xxxxxxxx

Youarethewinningbuyerforthetest. 

Thankyouforyourbusiness.

Yourpaymentforthisitemhasn'

tbeenreceivedyet.Ifyouhaven'

tsentpayment,pleasefollowtheinstructionsbelow.

Pleasesendmeyourpostaladdressandpayment.Thefollowingpaymentmethodsareaccepted:

sCheque,PersonalCheque,COD（CashonDelivery）,PayPal,MoneyTransfer.

Ifyouwanttomailyourpayment,pleasesenditandincludeacopyofthispageto:

xxxxx（Recipient’sName）

xxxxxxxxxxx（Address）

xxxxxxxxxxx（Address）

Again,thankyouforyourbusiness.

买家中标通知WinningBuyerNotification

Goodnews.eBayitem#xxxxxxxx

Youarethewinningbuyerfortheitembelow.Thankyouforyourbusiness!

Thankyouagainforyourpurchase.

关于关税问题

ArethereanyimporttaxesorcustomschargesthatIneedtobeawareofifIpurchasethisandhaveitshippedheretoLouisianaintheUnitedStates?

Thankyouforyourinquiry.

Iunderstandthatyouareworryingaboutanypossibleextraexpenseforthisitem.According